Sat in line. Got to front of line and then bumped because the one lane is not for oil changes…read more Note picture--both lanes say oil change. Maybe someone should replace the darn sign if that isn't what they want to do!

This Valvolene is the best! So quick and easy. The guys that work there are so polite and…read moreprofessiona!! I wouldnt go anywhere else!!

I feel extremely fortunate that a business with such a great customer service culture exists in our…read morecommunity. They were friendly, courteous, prompt and kind. This is old school great business and I will be their most loyal customer. Thank you!!! Highly, highly recommend Certified Auto, if you are looking to have a car serviced!

Overloaded. New…read moreservice appt person has problems remembering things that were just told (what was your name again? which car? what was it again that you wanted?) Multiple mistakes in a row. Had the car in and the transmission line wasn't put back properly, had to get a master mechanic over in my driveway to put it back so the car was usable. Then had it towed to them and they did repair it for parts cost only, but for a family vehicle and tow it was strike one. Next it was the second time the brake pad sensor failed after coming out of their shop after they did rotors/pads. No memory of it happening before (i finally remembered after reviewing old invoices) Asked them to contact a local shop so i didn't have to have it towed over to them again and they got too busy to do it. Called again the next day and they did call the local shop but forgot if it was the front or rear sensor. I had already ordered both from napa so i told them to just credit my account for the next work we did together when we weren't on vacation and they said to just work with the new mechanic since i didn't want to work with them, i just laughed and hung up. Oh and the new text messaging system they put in isn't monitored and half the staff doesn't have access to it or it doesn't work properly so don't get excited thinking it will make it any easier to keep track of things...

Great service. Very professional. Fixed my problem right away at a reasonable price. Seems family…read moreoriented and truly concerned about doing a good job.

We've been bringing our cars here ever since we moved into town seven years ago and have always…read morebeen happy with their work. Dubois has been honest and fair with their pricing, and their front office is always friendly when we call or come in. This is the only place we will go to get our cars serviced.

A HUGE shot out to Reliable Auto Center, its owners and their amazing staff. Our truck is an old…read morelady; 1961 Chevrolet Step Van to be exact. This crew here helps keep her safe and entertains all of my crazy questions. What was that noise? Why did it do this? They have been with us on this crazy adventure since day 1 when we bought the truck. They are the absolute best! If you're looking for an honest and attentive place to get your automobile repairs done while knowing up front the cost of the repair; we HIGHLY RECOMMEND Reliable. Thanks for keeping us Cruisin with the coolest ice cream around.

Have been getting my trucks service here for years. The owner and staff have always been helpful…read moreand efficient. The prices for service are fair and the work has always been done professionally.

This place is awesome. We have been using Rose Brothers for years and they have never let us down…read more Very well trained and knowledgeable techs, always willing to help and guide you. My business and entire family trusts the Rose family to always keeping us safe and on the road. I trust no one else to service our vehicles. Thank you Dave Rose for always being there! Glenn Higney President/ CEO Allcom Communication, Inc

I'm new to the area and needed a tire plugged. After reading reviews of the shop online, I gave…read morethem a call and much to my surprise, spoke with the an extremely polite and customer-service oriented person. One who genuinely thanked me for calling and didn't rush me off the phone. He said to call back 45 mins before I was ready to come in and he would make sure my car would get worked on right away. I called back this afternoon and they took me right away. Rob at the front desk was very friendly and the waiting room was very comfortable. As a younger female, autoshops aren't usually the most welcoming places, but this was the best auto-realted shop I have ever been to. They even fixed my tire free of charge and encouraged me to come back if I needed any other work done. Excellent experience. I didn't realize there were still businesses in the world today that ran with genuine hospitality! I highly recommend.

Wow, to say I found an honest and trustworthy auto repair shop amazes me. Granted it was an easy…read morejob, but we saved hundreds by not going to the BMW dealership for the service. They took us in very quickly, and the job was completed fast and perfectly. The people at the front counter were great to deal with and up front with the estimate, which was exactly as quoted. No BS charges like other places we have gone (like the BMW dealership). Will definitely be a repeat customer.

Went in for a basic repair. They claimed the repair was done. Yet it was incomplete. Didn't get to…read morefar on the road. Stalled out. Brought it back. They spotted the problem. No discount or consideration and got charged more than twice as much for a minor issue that they should have caught to begin with.

Everyone at Olenders was extremely helpful, friendly, and knowledgeable. We were always kept…read moreinformed about the status of our vehicle repairs. When we dropped off our vehicle it was not clean but when we picked up our vehicle it was vacuumed, washed, and had a new car scent! The work done on our tailgate was incredible, it looks better than before, if that's possible! Thank you for going above and beyond what was required! You do amazing work! We highly recommend Olender's for any collision repair work! Thank you, The Reeves

In a previously posted positive review, I stated that I hoped I wouldn't need to utilize this shop…read morein the future - unfortunately fate had another idea. Once again, Olender's did a wonderful job restoring my truck after an e-bike crashed into it. I have absolutely no negative comments for this auto body shop. From beginning estimate, to dealing with my insurance to the final repairs, this shop is simply top notch and I fully recommend them!

No one likes getting towed, even when we deserve it. In this case, I very much deserved it,…read moredelinquent that I am. Still, sorting out my fine and dealing with T&B motors couldn't have been more seamless. The staff are nice enough and, more importantly, very efficient. I was out of there in 10 minutes (well, after having my car impounded for two days). Towing rates are steep but I guess that's the way it goes. Can't fault them for my own mistake. They could have been much nastier about it, but they were civil and helpful.

Don't used this company i call for towing i was waiting 4hr and they cancel the towing after 4hr…read morewaiting

Did my brakes and charged me 100s less than a garage…read more Would recommend to anyone for basic oil changes, tires, brakes and tune-ups

I can't recommend Prime Mobile Repair enough! They came right to my house and swapped out my fuel…read morefilter quickly and efficiently. Same day service like this is almost impossible to find these days, but they made it happen and got me back on the road fast. Super convenient, professional, and fair pricing. If you need any mobile auto repair in the Torrington area, don't hesitate to give them a call

I've been here both for oil changes and to have emissions testing done. They are always very…read morecourteous and the waiting area is clean and bright. These days for an oil change you don't even have to get out of your car. Feels like the prices of oil changes (for that matter everything!) have gone up but they really do quality work for the money.

Needed a VIN Verification, no problem at all. Great customer service, quick in and out. Cleanest…read moreshop with a great location.