Dr. Chen is a very caring and thorough doctor. We have focused on healing the fusion in my neck…read moreand degenerative disc disease in my back through physical therapy, steroid injections and pain control. He is one of the best doctors I have ever had.

Chen has all the human compassion of a rock. Maybe a stick, like the one up his u-no. Waited 40…read moreminutes saw a patient storm out of the treatment are and demanded a new doctor, anyone but Chen! Said she didn't like him and he would never like her. He doesn't listen and doesn't care! Red flag, that's who I was there to see. After another 20 min wait in the room THE ALMIGHTY (CHEN) walks in and mumbles something about being late (ya think???). Goes straight to the computer and starts typing like his paper was late or something. I start by telling him about my pain and increasing depression as it's been6 months almost that I started my quest for pain relief. I apparently dropped an f bomb and he stops typing, stands back from the keyboard and​ looks me in the eye (for the first time EVER) and launches into a prerecorded speech the jiat of which was he wasn't going to see me anymore. My daughter/caregiver starts to try to diffuse and was invited out immediately. I left him with his very own f bomb a hole, hope you enjoy the reviews! Absolutely no compassion for a field that requires EXTRA compassion. Be warned!

The worst most painful care of my life uncaring no follow up. He was moving from Auburn Cascade…read moreOrthopedics to Olympia I was his last patient in Auburn. Released to skilled nursing before I could stand. ignored got out of bed shattered new hip. He was not happy did repair and little or no follow up. 3 years later rusted wires and pins snapped no other doctor would touch it except cascade orthopedics where he worked when side hip replacement done. Don't see him don't use him. He doesn't care.

Dr. Moore was recommended to me. Both of my knees are bone to bone. I went to him for a 2nd…read moreopinion. He thought I would benefit from Synvisc, a natural injection that lubricates between the joints. (I had to pay for this prescription in advance) The good Dr. wasn't available for my injection appointment, so I allowed his PA to do the injection. The PA informed me that Synvisc works BEST if there is some cartilage for the Synvisc to build on or attach to. REALLY?? But I'm bone to bone. Sucks for me doesn't it? This is the 2nd time in dealing with Ortho surgeons, that I've had the PA be MORE honest with me than the surgeon was. What comes to my mind? What else! The almighty dollar. I have good insurance, so what does he care? By the way doc, I had ZERO relief from the injection. Thanks for wasting my time. Also, I had to wait 40 minutes to be seen and I was an early morning appt.

I have been a patient at Cascade Physical Therapy for the past 18 years. I have always had a…read morepositive experience with them and they have helped me through shoulder surgery, neck surgery, and a broken back over the years. I would never consider any other place for therapy and rehab. The staff feel like family.

If I could do no stars, I would. My experience with him was a bad one at best - he butchered my…read moreknee and I will never be the same because of him. I used to be an athlete and now it hurts to get up in the morning. After he got a hold of my knee for a routine arthroscopic surgery, I have been in constant pain and I have horrendous arthritis

I went to ASPT for PT of my total knee replacement. Over the 8 weeks I went there I rarely saw the…read moresame PT and they had me do the same exercises nearly every time. For this I get to pay a $20 copay each time and other charges yet to be explained. I don't care so much about the money but paying to do the same thing I could do at home isn't worth the money or more importantly my time.

I started doing PT here when my Dr. sent my paperwork here instead of where I was hoping to go…read more After six weeks they were treating the wrong area the entire time and I made no progress. I should have stopped half way through but I just kept having hope it would work. I would reconsider if you were thinking of using them for PT. There are other options in the area.

My husband went to Dr. Strafford for a "rotator cuff" surgery. At first, everything seemed okay…read more Later, the doctor told him that he needed to do a second surgery on him because the first one "failed". So, less than a month after the first surgery- he had his second. When my husband was in the recovery room- post operation- I went to see him him, and he was crying! I asked him what was wrong. He told me that the doctor said that this second operation was a "failure" also! He was also worried that he wouldn't be able to do his job anymore. ( He used to have a cabinet shop). Seeing my husband so upset made me cry too. It was very stressful! So then Dr. Strafford came out to talk to me in the waiting room. He asked me if my husband could do "design" work now. ( He knew my husband's job required heavy lifting). He went to physical therapy, and then developed a bad wound that bled profusely. This was where his sutures were. We go to see Dr. Stratford. He sends us to an "Infectious Disease" specialist! This freaked us both out. We go to him, and he tells my husband he has a bad staff infection. He also puts him on strong antibiotics for 28 days. Now, it is eight months later. My husband still doesn't have full use of the arm that is on the shoulder side of the two "failed" surgeries. Nor can he lift any weight at certain angles. These two "failed" surgeries have been a nightmare for us!

I saw Dr. Stratford following an accident. I am a 73 year old woman and was in a lot of pain. He…read morehad to operate to repair my broken shoulder and arm. Dr. Stratford was kind and gentle in treating me and answered all my questions fully. I found him to be knowledgeable, respectful and thorough. I would highly recommend this physician.