THE RUMORS ARE TRUE!! This is by far the BEST experience I have ever had in a jewelry store. Jason works the bench and came out to personally help me with setting a loose stone my grandmother gave me before she passed. He was extremely helpful and patient with me, answering all questions and more. I have a feeling I will be coming back for a long long time! read more

HILDEBRAND Jewelers is the BEST! The service is incomparable! We recently brought an old diamond ring setting to the store for restoration and updating. Van made several suggestions for replacement of the missing solitaire. In less than an hour's wait, I left the store with a resized, magnificent ring that looked brand new! We cannot recommend HILDEBRAND JEWELERS highly enough! read more

Hi Hilderbrand! Thank you again for sizing my hard to size Tiffany Woven band, it's perfect! I've received excellent service both times I've shopped with you! Hey Four Points- go visit ! read more

Parking - very large shared lot; plenty of room Service - very quick, professional, knowledgeable, good price Band options - they have different sizes of many different band sizes/styles so that you can see what band size you would like to cut an original down to. I was surprised they were able to resize my wedding ring and create two bands (out of my dads wedding band who passed) within an hour! We came 90 min later and they had cleaned and polished my ring, and the two bands were perfectly sized and polished too. They also returned the remaining gold from the original band. Now I can have my dad with me everyday in a fun modern twist. Wonderful job. Thank you. I'd come back here 100% if needed. read more

Great place! The staff was so friendly and helpful -- truly a hidden gem! They even cleaned and untangled the knot in my necklace free of charge. I'll definitely be going back if I ever need anything read more

I contacted Hilderbrand to get my ring resized. I was able to walk in and they turned around resizing both my rings within a few hours on the same day. Plus, they charged me less than I expected and cleaned my rings. The folks I interacted with were pleasant, didn't try and sell me anything more than exactly what I asked them to do. I would highly recommend them for anyone needing a ring resized. read more

Great service, straightforward help in understanding what my options were and how much I should expect to pay and why. They very easily understood exactly the custom job I was trying to do and walked me through different ways we could approach it depending on my preferences. read more

Absolutely love Hilderbrand!! We've gone to them for multiple pieces of jewelry. They've always got it done on time. They did mine and my husband's (custom) wedding rings recently and I showed them a picture of what I wanted and didn't see it before it was made. It turned out better than I could've ever imaged!!! High quality work, quick turn around times, great customer service, and BEAUTIFUL results. Highly highly recommend. read more

Hilderbrand Jewelers - All three rings were made by Hilderbrand. - Jewelry Near Me - Austin, Texas

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I took in a Tag watch that had been giving me a lot of grief since I got it (bought it elsewhere used, do not recommend). They got it working again in about a week and a half, and did not charge me anything. The last place I took it to took 3 months to tell me they couldn't fix it *after* charging me a $100 assessment fee. I see why this place is rated 5 stars. I will be returning here for all my future watch fixing needs. read more

These guys are so friendly, they did some custom work on a ring I needed for a Halloween costume- I felt silly going in to a fine jewelry store to ask that but they totally made me feel welcomed, and said it was fun for them to work on! They had such beautiful jewelry there, please go see them- they are a great little shop with beautiful watches as well! Plus I picked up a couple rings while I was there for a great price!! read more

Hilderbrand Jewelers - Pretty "Caribbean blue" topaz ring! - Jewelry Near Me - Austin, Texas

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Amazing service ! Went to get 3 prices fixed and it took 15 minutes and was not expensive at all. They also cleaned 5 rings for free. Would 100% go back. read more

Excellent place for jewelry repairs! Very professional, fast (adjust 3 items within an hour), fair prices, and had great suggestions. Will definitely use them again. read more

I researched many jewelers in the area because I needed a ring resized and decided to go with Hilderbrand Jewelers due to the stellar reviews. I'm so glad I did. I walked in without an appointment and was immediately greeted by a gentleman who got right down to business. He said he could have the ring resized no problem in about an hour and would charge me $50. I came back and the right was perfectly resized and cleaned! Another gentleman took my payment who was equally lovely to converse with. I would absolutely use Hilderbrand again for any other jewelry needs as they seem to be a high integrity business, fair prices and very customer focused - no bs involved that you sometimes get at other jewelers who are trying to make a pretty penny. read more

This review is based on service pricing and welcoming service by Robert today. I recently bought my Lagos bracelets from Neiman Marcus. I googled on how to clean it which it did clean well; however, the luster and oxidation was also removed. I got 3 quotes: Caleesi (south lamar- $25 per bracelet) Lagos ($25 per bracelet which I would also have to pay an extra $15 for them to send it back to me. I would have the hassle of boxing it and sending if off with insurance via certify mail.) This awesome establishment: $25 polish without oxidation for ALL 3 bracekets (I've decided not to get it oxidize bc I like the look of it not being too dark like other Lagos, and besides, oxidation is a natural process with time. (Lagos Cavier collection) I'll update with pictures of the polish tomorrow. Robert said that he specializes in watches so he will have another person to polish them since they are very delicate. I appreciate the honesty. read more

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I stopped in to have a ring resized. The ring was 3.5 sizes too big! I was concerned that having to take it down that much might affect the integrity of the ring, but they assured me it would not. The price they quoted me was lower than their competitors. I dropped the ring off and expected to pick it up a few days later, but unexpectedly was told it would be ready within the hour and that they would text me when it was ready. No more than 45 minutes later I got the text and got a perfectly fitting ring! And as expected, the integrity was intact. The job was done flawlessly. Also, both of the employees I interacted with were very friendly and made me feel welcome. I chose this business due to Yelp reviews and the fact that they are an independent business. I'm so glad the reviews were right, and very happy to support small business in Austin. read more

My wife works in the yard all the time, and the main diamond on her wedding ring was lost, and likely will never be found. Over the years we had several small pieces that needed repair, including a few watches with badly scratched quartz faces, and some small pieces from family members that passed, that we would likely never wear. After a quick Yelp and Google review to look for a 1-stop shop jeweler, we were surprised one of the best 'reviewed' choices was just down the road from us off FM620 near Four Points. We went in and were greeted by the very friendly shop dog, and Van Hilderbrand, the owner. We pulled the pile out of our bag, and he quickly went through the sell and repair piles. He made some good suggestions, including resizing and fusing my wife's wedding and engagement bands together, which she is very happy with. He gave us a quote for all the repairs, the quote for the sell pile, and the difference. This was a Saturday morning ~10:30am, and he said everything could be done by 3pm same day! What!? This doesn't happen, and I mean never. Best customer service and quality work. We'll be back. read more

I started on Yelp in need of jewelry repair help. Hildebrand's marks and reviews were great - so off we went. And, of course, running late was the word of the day. Van was not only helpful, skilled, professional he was fun and accommodating on what was really a small but precious repair. Only a solder job...right? But really he was fixing a product failure of a high end jeweler in the Caribbean - and getting us to our next appointment on time. WOW - we need more customer service like Hildebrand's in the world. Thank you! read more

Excellent knowledge and service at Hilderbrand Jewelers. I bought a bezel for my watch (not from Hilderbrand) and took it to Hilderbrand to have it installed. The bezel fit, but I wasn't happy with the way it looked because it was not the correct bezel for my watch as it left too much of the crystal exposed. Luckily, Hilderbrand had the exact bezel that I needed and for a GREAT PRICE! I was having a hard time finding the bezel online for the price they offered it to me for. So I went in the next day, bought the bezel from them, and they installed it while I waited. I am very happy that I found Hilderbrand Jewelers and will be using them for my watch/jewelry needs. read more

They did an amazing job sizing my ring (Jared's said it was impossible). Came out beautifully. read more

Hilderbrand Jewelers - Jewelry Near Me - Austin, Texas

I thought my Rolex Sub was do for a service since it had been about six years since it was last serviced. Took my watch to Shawn and he said he would look it over and compare to Rolex specifications and let me know what was needed. He called in me back in two days and said everything was operating to specs - no need for full service. I was impressed with his honesty and quick turnaround. BTW, Hilderbrand gave me a service estimate that was several hundred dollars below three other jewelers I priced. Over the years, I've bought diamonds and watches from Hilderbrand and this is my go-to place for service + purchases! Lorin Mc read more

Went to change the battery of my watch and it only took about 2-3 minutes. Excellent service! Very good price!

Value is when expertise and skilled services meet fair pricing. My wife and I brought our wedding rings in to be resized (and in the case of my wife's ring, repairs). We had been to other jewelers in attempts to achieve this but we're stunned at what they wanted for what we perceived to be relatively simple requests / requirements. We received a reasonable quote in less than 2 minutes, no attempts to upsell or mislead and were told the work would be done same day. Incredible!! When we got our rings back we couldn't have been more pleased! The rings looked better than the day we bought them. You must bring your jewelry needs to this business. read more

I had recently broken a gold chain given to me by my father, and didn't know what to do, so I walked in there, the guy said I needed some new part/link and within 5 minutes looked good as new and was free of charge, would highly recommend and love the service, will definitely come back read more

I had a ring repaired and they did an awesome job!! It looks just like the day I received it over 35 years ago. You would never know to look at it that it was repaired. Thanks! read more

Heldebrand is a fabulous jeweler! I recently lost the pin that connects the watchband to the face of the watch. Without the correctly sized pin, it is impossible to connect any band to the watch. I went to a jewelry store in the area in which I live and they did not have the correct size pin to fix my watch. I then called the manufacturer of the watch to see if they could repair it and they said that they did not have the size pin that would fit my watch. Basically, they dismissed the repair as not doable. I decided finally to do an internet search for a jeweler who might be able to be of assistance to me. I called Hildebrand and Van answered the phone. He suggested that there was a high probability that he could do the repair. Before leaving for the store, I decided to bring with me a pair of silver earrings, thinking that there might be a remote possibility that he could repair the broken post on one of the earrings because relatively few jewelers seem to work with silver. To my amazement, it took Van about 15 minutes to do BOTH repairs at a very competitive price! I cannot speak highly enough of Hildebrand Jewelers! read more

I was so impressed with Hilderbrand's customer service and honesty from beginning to end. I was unhappy with a ring setting from another jeweler, and Van understood exactly what I wanted changed. He and his team exceeded my expectations. It is obvious that they know what they're doing and care about their customers. read more

My wedding ring set was split at the point where it had originally been sized. I'd worn it like that for some time, which led to the beginning of a small crack in the diamond setting. Hilderbrand fixed the three cracks and cleaned my rings up beautifully within about 2 hours. I'm so happy with the result. read more

Van at Hilderbrand Jewlers helped me with one of the most difficult decisions for a guy, and this is to choose an engagement ring for my wife. My wife had a specific cut of diamond in mind and other than that, not much more to go on. Van helped look through books of rings that can be ordered direct to store to get ideas. We evenually settled on a ring that didn't come with the gems embedded, so he found the right gems to craft on to the ring. My wife was delighted with his work, we are a forever customer! I have also talked with Van about watches, which there are plenty to choose from in his cases. We chose a matching pair of his and hers Tag Heuers, which are very solid watches, every time we see Van he offers to polish my wife's ring and buff out the scratches on our watch bands. This is top notch service. read more

Super knowledgable and respectful! Also, very honest! The people here care about what they do

Have been in a couple of times for watch repair and jewelry cleaning. They are always so friendly, helpful, and efficient. They have a beautiful selection of jewelry and watches in-store. I'll be back! read more

A year later and we used Van to created my wife's 10 year anniversary diamond wedding ring. He does incredible work and she gets complimented almost daily on it. He has also helped us with numerous smaller jobs. Stand up small business owner that treats his customers honestly and is really good at what he does. Thank Van! read more

I had an amazing experience with this business! I lost my ring and upon recovering it found it quite dirty. Van fixed it immediately and made it look 100% better, almost brand new again. Love this place! read more

Super nice and helpful. I went to fast fix in the mall for a ring sizing, they wanted an outrageous amount of money to size a silver ring. I went to Hilderbrand and not only was it done in an hour on Christmas Eve but the price was so low. The ring is beautiful. I appreciate the great service. You have my business. read more

Came here to have an ornate white gold ring sized. I was concerned about sizing up, as I didn't want sizing up to compromise the integrity of the ring. I was assured it could be done, and within 2 hours! They kept true to their promise. In 2 hours it was done & it was perfect! The customer service was impeccable! I am thrilled with their services! Thank you so much, I will be back!!!! read more

I have gone to Van for all our jewelry needs for 25 years. Now I drive a minute for every year to see him because driving for 25 minutes each way is worth it for me to know my items are safe. I don't trust leaving my Rolex or other things with just anyone. Van has made some great custom items for me and helped me find a great prices on watches as well. Go see Van soon and tell your friends. read more

This place is the best! I came in to have my ring resized in July and they did it in 45 minutes for a super reasonable price. I loved how it fit when I left the store in July, but later realized it was slightly too loose when I would be washing my hands/etc. I came in again today (two months later!) with my last receipt, and they resized it, fixed a bent prong, and cleaned the ring within 30 minutes without any charge. Awesome service. read more

Great service and just good guys to work with. Van helped me redesign a wedding ring and it's gorgeous. Prices are fair and they deliver on time. I was on the hunt for a new jeweler after moving back to this part of town and I definitely found him! read more

I love this place. I have gone there for everything from a simple battery replacement on my watch to resetting the diamond on my engagement ring. Every time that have done wonderful work. They also get everything done quickly and for a very reasonable price. Really nice folks too. read more

I needed my wedding ring reset. They were patient with my questions and made several very reasonably priced suggestions. (Half the price of a couple of other jewelers I had asked) Then, the turn around time was fantastic! He polished up the whole set and it has never looked more beautiful! I love the new setting and am elated to wear it every day now!!! read more

Just had stones replaced on a pair of earrings. Fair price, fast service. Will definitely come back and would recommend them to anyone. Best service I've ever gotten from a jeweler. read more