Art-an attentive young man helped me out. I had a necklace that meant a lot to me and the little…read moreround gold clasp broke. One of the things I like about Ranch Road jewelry is they are able to do small repairs right on site. I was able to come and retrieve it the very next day. I did have a little bit of sticker shock-probably because it's been quite some time since I've had any jewelry repaired. It was a little over $100 with tax. It looked as good as the day I bought it! They also have some lovely jewelry in their display cases.

I can't say enough good things about Ranch Road Jewelry…read more I found them through a recommendation in my neighborhood Facebook group when I was looking for a jeweler willing to repair two of my daughter's pieces. These were not expensive items, in fact, they were cheaply made, but they were incredibly meaningful and irreplaceable, as they were gifts from her aunt who lives in another country. From the very beginning, neither the woman who helped me nor the owner hesitated or made me feel like the job wasn't worth their time. One of the pieces, a bracelet, turned out to be especially difficult to repair, but they kept working on it until they figured out a way to fix it, and they succeeded. Seeing how happy my daughter was made it all worth it. They even apologized to me for how long it took, which was completely unnecessary, as the extra time was clearly due to the care and effort they put into finding a solution. On top of all of that, their pricing was more than fair, and they even cut me a deal! Which truly felt above and beyond and completely unexpected. The customer service was exceptional. Every interaction was friendly, kind, and down to earth. I was genuinely impressed and will be recommending Ranch Road Jewelry to anyone and everyone. I'll also be buying all of my jewelry there from now on. Just a great place all around.

It's the small details that make the biggest difference. Walked in to have my husband's and my…read morewedding rings polished, and in that moment, the owner immediately took our rings, went to the back, and a few minutes later came back and said, "Merry Christmas." Speechless!! Highly recommend this place!

Chose this jewelry store for the 5 star rating and wasn't disappointed. Julie was so nice and…read moreknowledgeable, I will definitely return.

This jewelry store is amazing!! From the moment you walk into their store they acknowledge you and…read moretake care of you. Chelsea is amazing!!! She knows exactly what I want and need and is extremely knowledgeable in the jewelry world. I recommend Whitestone Fine Jewelry 100%. You will not be disappointed.

They were fine the first time I went in. Time after, they scammed me so hard that I literally went…read morein the very next morning and they said "sorry, we don't do any refunds of any kind". They went out of their way to say they don't refund things that aren't even in their fine print. I went to several businesses to evaluate the gold they sold me...they scammed me in price. When I asked them to please refund less than 24 hours after my purchase...they had a host of excuses for why it was a reasonable price...and why they couldn't just take back their unused gold.

Best Jeweler in Austin! Got a bracelet remade here, they did a stellar job and I love the final…read morepiece! They have been in Austin forever and are super knowledgeable about everything and are very educational about everything! Love them and can't wait to continue to use them for a long time!

Came in here this weekend to browse and look at some jewelry and me and my boyfriend were super…read moreimpressed with this store. Sydney was the sweetest and super knowledgeable! She pulled items for us to look at and educated us on the process of making custom jewelry. I would highly recommend this store to anyone who is looking for high quality jewelry or to custom make a piece!

This is the #1 independent jewelry store in our area. Unfortunately, the little white building is a…read morelittle set back from the street, and might be easy to pass by, but it's a great resource and definitely worth finding. To start with, I've had all my jewelry (especially some delicate chains and undersized rings) repaired at Leander Jewelry, exclusively, since I found them last spring. They have all the professional resources, tools, and equipment a reputable jeweler should have, including a machine that identifies stone and metal content for accurate valuations. I've noticed that their prices are based primarily on the metal value, with necessary markups for craftmanship and stones. So, prices are always fair, honest and transparent. And I can look up for verification on my phone in real time if I want to check for myself. Best of all, the folks who run the store are so friendly and fun. I love looking through the cases and trying on all the pieces that catch my eye. It's a family run business and they're good to their regulars. I suggest stopping in to check out the inventory for yourself, let them get to know your face, and you just might find yourself a family jeweler for life. PHOTO BELOW P.S. Please forgive the fluffs on the velvet. I probably should dust more, but this is a photo of one of the chains they repaired for me. You'll notice the chain is as thin as a hair so it was only able to be melted together/not re-linked. But they did a great job, as you can see.

Quick and had the item on hand. People were helpful and provided excellent service. Will for sure…read moreuse their store for future purchases.

I always have a pleasant experience when I come here. It's a beautiful location with a large…read moreselection and great customer service. This time, I got more charms added to my bracelet. They cleaned the bracelet as well - looks beautiful and shiny! Very happy with it. I dropped my bracelet off the Sunday after Christmas (a very busy time for them) and it was ready for pickup in 3 days. When it's not busy, you can pick up your order the next day or even later that same day (depending on when you drop it off and what you are getting done). Very happy to have such a great James Avery location in the neighborhood.

Your Yelper Girl here! I love James Avery jewelry! The pieces are well-made, and James Avery's…read morereputation can't be beaten. I've been a collector for years, and my family knows of my obsession. This location opened after the one in the 1890 Ranch shopping area closed. I love the new location. It's so beautiful on the outside with plenty of parking. The sales associates have always been so nice and helpful. I love the free cleanings they offer with your pieces. Delighted customer here!

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

They were attentive and really listened to my concern about my watch. I has been working fine ever…read moresince.

This Zales is awesome! My boyfriend an I came here to look for engagement rings and we were so…read morepleased with the great customer service and knowledge our associate had with us. He was friendly, honest about which rings were going to be the best quality.

I spoke with Robin today about an order that was placed a couple days ago for several mother's day…read morenecklaces. Robin, on top of being incredibly rude and uncaring about the order (that was apparently never placed), tells me that it's not their job to call customers to let them know status of their orders after I asked her why I was never contacted about my order. Sadly, this isn't the first time that I've received subpar customer service at this location but I can promise that it is the last. Anyone considering shopping at this location should ask themselves "will this transaction be anything more than buying something and leaving" because if you will require any kind of follow up or basic level customer service, I highly suggest finding a different location to shop at. There is another Zales about 15min away in the RoundRock outlets. There are also a few pawn shops in the area that have better customer service. Wal-Mart or Target may even be a good alternative choice than this location.

I'm absolutely speechless--in the best way! Caleesi exceeded my expectations by helping me redesign…read moreand modernize a treasured family heirloom ring. The blue stone originally belonged to my grandfather and was set in his ring. After he passed, my mom had it reset in the 1980s and added the diamond. Caleesi thoughtfully repurposed the original gold and helped me create something new and uniquely mine while honoring its history. When I saw the finished piece, I was completely overcome with emotion. The result is stunning, and I couldn't be more grateful for the care and artistry that went into it.

I recently brought in my late father's rings to be resized and added sizing beads. These hold…read moresentimental value to me, and I loved how they looked worn with the memory that reminded me of how he wore them. When I picked them up I was shocked and disappointed to find that they had been polished to a high shine. They looked like completely different rings and not the ones I remembered and cherished. I understand that jewelers often polish after resizing but I wish I had been asked first or at least given the option to decline polishing. Changing the finish without consent can really alter the meaning the piece carries. While the resizing itself was done the lack of communication about altering their appearance was heartbreaking. I would advise anyone bringing in sentimental pieces to clearly state their preferences. Additionally the sizing bead spacing is also inconsistent even though both rings were meant to be the same size. One ring fits comfortably while the other causes pain because the beads were placed closer together. They did offer to correct it. I've brought pieces here over time and overall I do think they do a good job. Despite this and a couple other hiccups in the past I do believe they do quality work. Unfortunately, after my most recent experience I will not be returning.

I work as an ER RN there and the shop gives me a place to reset and relax between chaos. Do you…read morehave a website?

I love Shop 1431 - it's a cute little gift shop inside the Cedar Park Hospital. It's not just a…read morehospital gift shop - it's a great boutique. They have fantastic gifts for birthdays, graduations and Christmas! Each year they have a special Christmas event where you can come in and get ideas and pick up some fun things for your loved ones. I've received some really cute things there and I've also given awesome gifts that I've found in the shop. Whenever you are looking for a unique gift for that special someone - don't forget about this fun shop.