Great experience. Was greeted immediately and me and my daughter were offered water and snacks…read more Very clean store and staffed well so wait times are not a long time. We were helped by Desmond Florence. Answered all my questions and allowed me to try on multiple models to get a feel of every color and style they had on exhibition. Thank you for assisting me and my daughter!

Had previously dealt with the Ben Bridge which was in this location and purchased multiple watches…read morefrom one of their salespeople (Joyce) over the years so I was disappointed when that store closed. However, after a few months the location now has a much nicer and larger Jewelery Store which I had not been familiar with previously. Zadok is one of the nicest luxury jewelers that I have ever been to and my super nice and helpful salesperson is now working here.

Had a bunch of old and foreign currency my mother sent to get checked out. Was greeted warmly and…read morethe collection was quickly turned over and evaluated. Nothing of value on my end but that's how it goes!

This is a good place to sell ur unwanted gold and silver but for the last 2 days I have come to the…read morestore to sell some stuff and it's been closed, I've called several numbers and even sent text on the website but still no answer, I really like this place but It's not open when it's supposed to be hours state Monday closed Tuesday 10-5 Wed10-5 but here I am once again during normal business hours and once again disappointed! ​

I'm not a big jewelry girl, but my friend wanted to get her ring cleaned. And I tagged along. Very…read morehandsome tall man stands by the door and opens the door for you. Nice touch. We were greeted and asked if we could be helped. My friend said she would like her ring cleaned. And after showing her ID and bringing her account up they took her ring and said it would be about an hour and a half. We walked around the store looking at all their gorgeous jewelry all displayed in glass cases with brilliant lights showing off their sparkle. I took a couple pictures of items I would love. So if anyone is reading this and would like to send a donation, dm me. Haha. I just want to know if anyone really reads through my reviews to the end. We left, grabbed something to eat. Returned within an hour just to see if my friends ring was done. And it was. She was thrilled it was done and it was gorgeous. We walked outside and she showed me how amazing it is in the sun. I said hang on let me put my sunglasses on, and when she put her hand out in the sunshine. WHOA! Thank God I did put my sunglasses on cause it would have been like staring in to the sun! Absolutely stunning. Her ring was just beaming sparkles. Super impressed. Now I want one. Tiffany & Co, in The Domain. What a beautiful experience I had. Even though I was not there for myself. I had a nice experience.

We drove to Austin again to pick up our wedding bands, and once again had a wonderful experience!…read moreAmy G., our advisor, has been truly exceptional on both visits. She went out of her way to get to know us, asking about our wedding plans and our time in Austin, which made the experience feel very personal and genuine. Amy worked within our budget and gave us honest, thoughtful recommendations--something we really appreciated as first-time buyers. She never tried to upsell us and was sincerely invested in helping us find something meaningful. Her service made the entire process positive and memorable. One small note: the security staff during our first visit was noticeably more welcoming--he greeted us, opened the door, and set a warm tone right from the start. The security during today's visit wasn't quite as friendly, which stood out in contrast. Overall, still a great experience and we're very happy with our rings and the service we received!

Quick to help and assist! Very clean and beautiful inside with an awesome selection of jewelry!read more

this place is an absolute joke! I received a quote that was so low. It wasn't even in the realm of…read moreconsideration. Not only that the person who gave me the quote wasn't even the person who appraised the jewelry or who was able to appraise the jewelry. Just for fun I asked the sour faced woman who was looking at the jewelry what grade of diamonds they were and she said oh I don't know that guy will tell you referring to some guy who was loudly talking on the phone. No offer to get him, no offer to help. The only offer was their joke of a offer which literally was below 1% of retail value. Absolute trash --if they didn't want the jewelry they could've just said no thank you --but it's obvious they don't even know what they're looking at. Stay away if you have anything valuable. edit to reply to the comment underneath this review: i'm sorry if this was not clear, but the biggest problem I had was not so much the low offer - I am free to take or not take that whatever the case may be. My issue was with the rudeness and seeming lack of knowledge of the person who was assessing the jewelry. I asked her a basic question which could've been answered by the knowledgeable jeweler with a loupe/magnifier and not only was the lady rude -She didn't have an answer to my question. I can't see everything that goes on in your business, but it didn't seem to me that there was any consult with you as you were speaking on the phone loud enough for me to hear that you were having a conversation. So without any other information to go on, I'm left sitting there wondering why an offer was even made in the first place and what was I even doing there? That's why I had absolutely zero confidence in the offer. I can't offer any opinions on you or how you do business as I never even met you. Other than opening the door for me, we didn't speak. also, you mentioned Houston. I was at the location on research Boulevard in Austin Texas.

I've been a customer at Moses Jewelry for about 10 years, and they've always taken great care of…read moreme. Over the years, they've repaired my watches and have replaced links on my daughter's gold bracelet several times. Every experience has been positive. What I appreciate most is their honesty, professionalism, and friendly customer service. They take the time to explain everything, never make you feel rushed, and consistently do quality work at a fair price. It's hard to find a business that earns your trust year after year, but Moses Jewelry has definitely earned mine. That's why I continue coming back whenever I need jewelry or watch repairs. If you're looking for a trustworthy local jeweler in Round Rock, I highly recommend giving Moses Jewelry a visit. They've been taking care of me for the last decade, and I plan on continuing to use them for many years to come.

Super fast on taking my fiancees watch band off! Ill definitely be back with a broken bracelet i…read morehave and will update then!

Excellent watch repair service. Fast, exceptional, and well priced. Will be coming back for future…read moreneeds. Highly recommended!

I have been a customer for many years. I always go here for watch repair and battery changes. I…read morehave gotten high end items like a 14K gold ring, an Invicta watch, etc. I highly recommend this shop. When husbands get their wives flower bouquets in HEB, they can stop by here and get the wife a ring or a necklace. It's so convenient! Check out some of my coolest finds.

I found this place after doing some research online to check into a watch I just purchased. I…read morewanted to ensure it was authentic as well as serviced and functioning correctly. The prices are fair, even a little less than I expected to spend for this service. The employees are nice as well as honest, I asked to learn a bit more about my new to me Rolex and the person doing the inspection came to the counter a few times to educate me and to explain what they saw and how it functioned. Great service!

Went in for a simple addition of a link. I've been in several times and it's always been a $20…read moreservice. They wanted $50 bc it was an Omega. I asked why and he said "because that's my price". Not harder or more time consuming, just a more expensive watch so you have more money. Liberty Hill Jewelry is $10 no matter the watch. Lost a customer over $30. I won't go back.

Mothers Day Gift Fail - So I spent $800 on 2 swatches in the Austin store. After picking from the…read moresamples, salesperson Liz says "let me get fresh watches from the back". One of the watches takes batteries, so she offered 2 spare batteries and put them in the bag. Well, while at a family Mothers Day dinner I give my wife her watch. She unboxes it in front of everyone, and was initially thrilled until she realized is wasn't running. Embarrassing enough, I say "give me a moment" and I watched a Youtube video. "I'll change the battery in case that's the cause". After a long time finding a jewelers sized screw driver and tweezers, I removed the battery and went to replace it with one of the replacement batteries Liz provided. The replacement battery did not fit - too big. It's a #390 and after some on-line research - the watch takes #394. So it was a complete fail, and embarrassing. I ordered some #394s on Amazon and got it working 3 days later. Lesson learned - don't buy from Liz, and check the "brand new" watch before leaving the store. (the other is self winding, so we avoided the same problem)

Fred helped me pick out a watch for mine & husbands anniversary! He was so kind, knowledgeble, &…read morehonest. It was a personal shopping experience which I enjoyed. Thank you Fred! My husband loves the watch :)