I fully understand it's a new restaurant....run by a seasoned restauranteur, that is in way over his head. You should know better how to treat a guest. Your customer service SUCKS! Under any circumstance, it is inexcusable that a table of 4 should wait 3 hours to be served their meal. I know, in hindsight that we should have never waited that long but it's a new restaurant and I wanted to have a great experience, I was willing to give the benefit of the doubt and wait it out. I was wrong! You need to learn one thing before you open your door again tomorrow, Customer Service! Without it you are doomed. I can't fathom making the enormous investment that you've made without understanding that the customer is the single most important component of a successful business. Chadwick, the 'manager' is a miserable excuse of a wimp that will never allow you to be a success in this town. You have at least a dozen new restaurants within 2 blocks of you that are on the verge of opening; that's a lot of tabletops to share a finite number of diners. You had a 50% chance of making it with no competition, if you keep up your current level of service you have no chance of making it. Sure you'll be busy for a few months with everyone wanting to try this new place but they won't be returning if you keep up this circus act; they'll be next door being treated with respect and appreciation. Atmosphere - Amazing, Fresh, Cosmopolitan Servers - Excellent, Professional Customer Service at the management level - Pathetic read more

Service good, very busy place on weekends, food done nicely, I had the Chilean sea bass. Came out timely and was tasty with great sauce. Overall I felt the experience was overpriced for what it was read more

Really really really excellent Tuna Poke. My husband agreed that his sushi is the best that he's had in awhile. My only complaint is that our miso soup never came BUT the rest of our food came very quickly and was absolutely excellent and the waiter quickly took the missing soups off our tab. read more

Hiro 88 - The tuna poke will absolutely melt in your mouth. - New American Near Me - Lincoln, Nebraska

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Love coming here for lunch for heir special bento box. Tons of food with choice of soup or salad beforehand. Really good price for (if my memory swerves me right) 2-3 rolls. read more

UPDATED REVIEW: Service is still outstanding, especially on busy days you don't feel like you're being ignored (listen up other haymarket restaurants). Lol. My server (Sheena) was amazing and really helped me pick out what I would like. read more

I love Hiro's sushi. I'm not a huge raw fish fan and it's great to have a bunch of different choices, some of which are my raw fish. I love happy hour and can't get enough of this place. read more

Hiro 88 - Happy hour menu - New American Near Me - Lincoln, Nebraska

There are some nice people here... but also some really bitchy people that make you question why you chose hiro.

We had the most handsome and helpful server- Cameron. He was so mindful and efficient, making sure that our food was perfect, and since I have dietary restrictions, it was very important. Our service was timely. We loved him and will definitely be back to see him: read more

Huge Hiro88 fan here. I've dined in for lunch and dinner many times and never had a bad experience. Sitting in the front dining room, back dining room, at the bar, or on the patio the service is always very consistent and delightful. Their food is also amazing - from entrees, to starters, to sushi there is no way you could ever dislike what you order. Recently I tried the saki colada as well and it came in a fun tiki glass and was super satisfying. My only trip up with them is the quality seems to slip some when ordering food to-go, but definitely not a reason to stop someone from coming back. read more

My husband and I went on Sunday and were pleasantly surprised to find they have all-day happy hour. We were in the mood for sushi so we ordered off that menu -- some specialty rolls and some sashimi. It was all excellent. Even their crab rangoon were handmade, which I consider a marker of a restaurant that cares about details. We'll be going back to try the hot menu. It gets crowded on Sundays so if that's what you're after, I'd recommend going on another day. read more

One of the new restaurants in the Haymarket area since the Pinnacle Bank Arena was built. It is a sushi bar with a wide-ranging menu that easily makes a non-sushi eater happy too. The drinks; a "jalepeno popper" for him and a "make it rain" for me were both fun and refreshing, and both recommended by the waiter. Thank you Brian for that advice, excellent drinks well worth the $8-$9 per drink price. We ordered the red-snapper nigiri without the quail egg. It was bland. Next we had the Husker roll, a beef filled sushi with cream cheese, avocado and just a hint of eel sauce. We both liked it. Yaki sabi (Japanese noodles) extra spicy with beef, was excellent, without too many veggies in it. The California roll was good, but I've had better! Probably will head to Dozo's the next time I want sushi in Lincoln, NE. read more

YUMMY! Beautiful building, decorations, furniture, tableware. My first time here was last week and I was immediately impressed as to how beautiful it is. My boyfriend and I decided to get lunch here because we didn't want anything American because American food tends to make us feel gross and heavy. Anyway, we were seated and given menus. I'd never seen a menu where you write on to show what you want to order. Cool! We ordered calamari, dumplings, asian ribs, and a Hiro 88 roll. The calamari and dumplings were under 7 dollars each, the ribs were 9, and the roll was 8-10. Plating was beautiful! I love the geometrical shapes of everything. And most importantly, the food was AMAZING! They were small portions but that's okay because it was delicious. Their sesame chicken is also out of this world!! I am a crabrangoon lover, but the one's they make aren't my favorite. They're still good! They're just small and thin. 7 dollars for about 6 of these small crabrangoons aren't worth it for me /: Our server was very informative and very nice. Great service too! Overall -great food - great price -beautiful environment -very clean -great service :) read more

Great interior design,fresh food and good service.I celebrated the birthday of another Hiro with my friend on 18 August.Nice experience! read more

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Good place to eat. It is a bit pricey, but you'll have that at any establishment like this. The atmosphere is nice and modern, which makes sense since it's 5 months old. The sushi is excellent, though I'm not too familiar with sushi I enjoyed it. The service is good. Very friendly and very helpful in answering questions about any rolls. I am planning on going back to get the Chinese plates, they looked great. I've been twice. Once on a slow after noon and it was great in all aspects. The second time was for happy hour on a Friday. The place wasn't that busy, but it was still very loud and hard to hear each other visit. Over all a good and different place to try. I read more

Love their Sunday deal. Just went last night and hadn't been there for quite some time. I forgot how many great options they had. The service was absolutely phenomenal. It was quick and everyone was very friendly. Our waitress, Jordan O., was great! She had a great attitude and was really polite to us. I can tell they definitely hire quality people who care about the people they serve. Overall, great place and even better people. That's hard to come by sometimes. read more

My favorite sushi in Lincoln, and my favorite roll (hwy80) and Edamame(spicy garlic) of about anywhere. Been around the world eating sushi, so that is saying something. They do have a few NE type rolls (beef and cream cheese) but overall pretty great Japanese faire. read more

My wife and I decided at the last minute to go get some late night sushi. Their website says they close at 12am, but when we got there at 11:43pm the hostess had an attitude and made us feel like we shouldn't have come. The hostess said "we had 15 mins". I was confused because i thought as long as we got there before closing we were good. I asked her did she want us to leave and she replied "it's up to you". If they don't want to serve people after 11:43pm they should probably lock the door and change the hours on their website. The waiter was very kind and respectful and we really appreciated him, but we will never go there again. Other than the waiter, the staff made us feel very Unwelcome. We just asked for to go boxes and got out of there. VERY VERY VERY RUDE!!!! Highly disappointed!!!! read more

Our party of 10 came on a busy saturday night to celebrate a birthday. Our server seemed a little new to the business, but did not mess up our order in any way. We ordered approximately 15 rolls together, and yet were served on plates instead of boats which would have added to the experience. The food was all prepared well and there were no complaints around the table on the quality of the food. However, the hot food was served to the table at least ten minutes later than the rest of the food, causing some timing issues with us leaving the restaurant. The decor and atmosphere were great. The only thing I would consider changing would be the plastic chairs, they were a little tacky. Overall a good experience and in my opinion the best sushi in the area for your money. read more

I neither loved nor loathed Hiro 88. On Friday evening the noise level of the other diners in the front room was so high that the 5 at our table had to shout to hear each other. It is also visually "noisy" with large prominent TV screens. By the end of the meal we eager to retreat to a more peaceful place. There is a room in the back that is less noisy. I would suggest asking for a reservation in this room if you want to enjoy the company of your fellow diners. As for the food; I tasted 7 of the 9 items that were ordered at out table. Nothing bad, nothing great; probably my favorite item was the Mongolian Beef. The miso soup was better than average. Ours was made with a yellow miso and a good quality bonito. Sake selections are also better than average, but served too cold. Presentations and service were both good. Prices seemed reasonable for the quality. We spent $150 including service (and 2 small carafes of sake), There were a couple of plates that were a bit heavy handed with un-integrated use of sliced jalapenos. If I went back, I would only accept a table in the quieter back room and would probably order Yaki Soba with a grilled meat or maybe Tempura Udon. The tempura is not like the traditional flaky rice-flour Japanese version, but is more of a fine-textured batter, but I thought it worked and big Udon noodles are always fun. read more

Very fresh. Very good selection of sashimi. Excellent beef and broccoli. Nice selection of sake with some higher end options. Fast yet unobtrusive service. Well done Hiro! read more

A really good place for lunch!! Had a bento box with salmon terikayki, salmon sashimi, & spicy california roll. Everything was very delicious! It also came with soup. The only reason why I'm giving this 3 stars instead of five was because they charged extra for eel sauce, but didn't mention it when I asked for it. read more

My family and I have dined here many times since they opened. We've spent a ton of money here. We are less and less impressed each time we go. We have a food allergy in our family so no option for the happy hour menu as there are no substitutions. The food is good but they have become one of those places that gouge you to death with their prices. They are good and they know it. There are plenty of sushi places in town that are more reasonable with the menu prices. read more

Consistent, fast, clean, and delicious. My boyfriend and I have been fans of Hiro 88 since our first date here a few years back (aww). This place continues to be a favorite because of the service as well as the consistently delicious rolls. We were in a hurry last night and took a risk by grabbing a sit-down dinner in the Haymarket on a Friday evening. Somehow the staff was able to get us in and out within 25 minutes without compromising food quality. Love this place! read more

Went Friday for dinner for a bachelorette party. We were there for over 3 hours, well over an hour waiting on our food and about an hour waiting on drinks. Said they would give us a discount because of the long wait and they took a drink off some peoples ticket. I am pregnant so couldn't drink so received no discount. Horrible service and the food wasn't worth the wait either! read more

We ate at this location for lunch and food was great. The waiter Chase was wonderful! He helped us order and since my husband doesn't eat sushi Chase helped him find something he liked. He was very attentive to our needs! read more

Best sushi in town by far!!!! The staff is always friendly, quick to answer any questions I have and the bartender Patrick makes the best drinks!!!! Will always recommend the downtown location! read more

This is a great little place in the down/Market area. I thought the food was very tasty. The food was on point. The sushi was good, my co-workers ordered the sea bass and salmon. I ordered the rice bowl combination with shrimp, beef and chicken. All in all very good and I would return if I am in Lincoln again. read more

Hiro 88 - New American Near Me - Lincoln, Nebraska

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Went for happy hour sushi on Thursday, all 3 of my friends and I that went got food poisoning- up all of Thursday night still sick into Friday afternoon. I knew the sushi tasted off. The food poisoning kept me from a shift at my work and classes which could have been easily avoided if I had not been given bad sushi. Very disappointed; this facility and its cooks need to be checked for cleanliness. We will not be back. read more

Decided to give this place a try after a friend recommended it, I'm glad I did. The atmosphere is really top notch, especially for Lincoln, and you can see the giant big screen across the street in the railyard which is great. The crab rangoons are some of the most flavorful I have ever had, I just wish they were bigger! Salmon sashimi tasted really fresh and we split some roll with cream cheese and a wasabi stinger. I'm not normally one for the fancy rolls, but the stinger was huge and off the charts good. Our server Aaron was very helpful, we will be back for the Sunday happy hour. read more

Awesome Sunday happy hour, great food and appetizers and terrific service from Kendall. She alone is a reason to come back; funny and attentive! Overall a wonderful experience. read more

The Pot Stickers are AWESOME! I had 1 order the first time I went and 2 the second time. The Shrimp Lo Mein was the best Lo Mein in Lincoln, very light and fresh. The service was great and the atmosphere had a great view, very comfortable and clean. I look forward to my weekly visit now. read more

Was scurred at first, but it turned out alright. Tight atmosphere, edgy, but not sharp. They boxed my food for me, I'm not retarded, I can do that. Ehh. I guess maybe a little hide. = +3 stars. friend said that cieling here should not be how it do, it should do differently. = -2 stars. However, that one manager dude, Stan Lee, is the hidest guy I had ever scene. Every thing you think you want a guy to do, he does. Slowly slide the soy sauce across your table will making eye contact with you, check. Slowly trodding around the restaurant? Check. Dressed well? Check. He is The Hiro. = +4 stars. read more

Last night I went out to Hiro to enjoy some sushi with some friends, I have been to Hiro on numerous occasions and thought highly of the sushi and deals there. After the almost completion of our meal one of my friends began to choke on a sushi roll where she later discovered a bone had still been in the fish of the sushi roll she had eaten. After that happened we brought it to the attention of our server who was doing a very nice job all evening, and he kindly took it away to show his manager Chadwick. The manager never approached us before he brought the other sushi roll and then came back with the same roll made in order to replace the one that had the bone in it. While a nice gesture, we had already finished our meal that this point. We had discussed it being comped and had told the manager there was no way we were going to eat that or take it home. He began to argue with us about how since the roll had already been mostly eaten that he wasn't going to take it off the ticket. We respectfully disagreed with that decision, after realizing we were not going to be treated what we felt was necessary for the previous events. We left the facility with a bitter taste in our mouth, you just lost yourself at least 4 customers, and after there is so much new competition for sushi places in Lincoln you would think they would be a little more thoughtful. I also plan on calling the Better Business Bureau, as well as the Health Department. read more

Let me start by saying,.. This is a LONG review but honest and in depth! I have lived in Lincoln for over 10 years and my family has eaten at many restaurants and I'm so glad for YELP because you can find honest reviews... And that is what I'm about to give all of you HONEST REVIEW OF The WORST "sushi" restaurant In Lincoln and that I AND my wife have EVER been to! I should have known not to go to this restaurant after our good friend went to Hiro 88 a week ago for her BIRTHDAY with reservations, her and 3 friends went and had to wait a little over 45 minutes for their table, then it took almost am hour and a half for their food! We decided to try it because we got a 50.00 groupon as a Valentines day gift ,I had called last week and spoke with Alyssa she answered the phone and I told her we would like to make a reservation I told her very clearly we had a Groupon and it was only my wife and I coming in for lunch at noon, she said that is great I asked if there was any stipulations on the Groupon she said not at all come in and use it, so we got to Hiro 88 and sat down within a couple of minutes. Our server I believe her name was Katie, I told her about the Groupon right away she said it can't be used for lunch and we had to have 4 people in our party, I then asked for the manager... The general manager named CHADWICK came to our table and said again we couldn't use it and we had been given false information, I asked if there was anything that could be don't his reply " buy another Groupon for 10.00" he DID NOT apologize and we told him this was our first time here.. He walked away and just said let your server know what your decision is if you want to stay or not, so after my wife and I decided we were already sitting and very hungry we stayed... The food was OK... We ordered the Hiro 88 rill it was mushy and lacked flavor, the southern roll with jalapeños which were almost non existent and pretty much just rice onions and seaweed.. Then we ordered another it was a spicy crab cream cheese roll that was better than the others.... After sitting for 1 hour and 15 minutes to general manager CHADWICK not once did he come over! He also DID NOT take anything off the bill and NEVER apologized, his general manager in trainee ANYTHING did a better job the next Chadwick! The trainee was able to take a 3.00 coffee off and that's it for us however he did apologize to us at least.... Sorry for the length of this however just because it's one of the new restaurants in the hay market DO NOT GO EAT AT HIRO 88 YOU WILL BE SAD YOU DID! Chadwick was the absolute worst general manager I HAVE EVER MET! or in the case really didn't meet because he never said his name! And one more thing... The OWNER of Hiro 88 was there also and completely ignored us!!!!! Never going back! Well... Maybe if Anthony is working......... He was the only good thing about the restaurant! read more

The food was delicious and they could easily accommodate my salmon allergy. Definitely going there again.

By far my favorite sushi restaurant in Lincoln. The place is always nice, I've never had to wait, and the service is perfect every time. Normally I manage to get the same server every time I go (Diana), and she's always been quick to take care of us when we sit down, and knows exactly when to come around and check up on us. I'm not a sushi expert. I probably couldn't tell you the difference between good sushi and great sushi, but I still love it. What I can say is that Hiro has a lot of great rolls that present a good combination of flavors and textures that one would expect from a great restaurant. Most importantly, for me, is the amount of fish you get in each piece of sushi, and Hiro won't disappoint like some places I've been. You can tell it's in there, but it doesn't over power the entire roll. That creates a good value for your sushi that can be hard to find. Of course in Nebraska you don't expect sushi to be cheap, and if it is you probably don't want to eat it, but Hiro won't break the bank. Even when it's not happy hour I don't have a problem going there and enjoying a couple rolls and a beer. The bottom line: If you want good sushi at a good price in a great location, Hiro is the place to go. Also, it's open late so it's a great place to end your night after having a few drinks. read more

I ordered a White Zin. It was warm and tasted watered down. It was most likely very flat. Sushi also tasted very fishy. We accidentally spilled the soy sauce and couldn't find anyone to help wipe it up. It ended up making the table really sticky. Just a bad experience all around. read more

This was my wife and I's first and last time trying this restaurant. We came for the sushi happy hour and that was a mistake. The service was good, but the sushi was the worst I ever had. The rice was mushy and there was way too much of it. We attempted to eat the fish by itself and that was even worse. We were surprised by how fast our rolls showed up, but the quality makes me think they were pre made and thus poor quality. Very disappointed because we had heard good things. read more

Had our first experience on New Years Eve with an 8 o'clock reservation. It was busy as expected but we were seated within 10 minutes which was nice as we had time to test the bar. The cocktails were very well executed with fresh natural herbs and top shelf liquor. The layout of the restaurant is open plan and minimal as most Japanese restaurants are. It's very easy on the eyes and comfortable. My wife and I ordered the Szechuan Shrimp and Scollops separately. Both dishes were fantastic, the seafood was fresh and cooked to perfection. It was warming and spicy but yet still sweet, tasted like real Szechuan cooking should. The rice was cooked well and just slightly sticky. The service was very polite and efficient, not overbearing and overattentive. Really helped us start the celebrations off in the right mode. Even if your not into Sushi there's plenty of cooked options from standard American Chinese food such as Mongolian Beef, But the seafood is where it's at, the Chilean Sea Bass looks lovely. We will be back and are recommending the place to all our friends. Thanks again Hiro! read more

My wife absolutely loves sushi and enjoyed dining at Hiro 88. I hate sushi and reluctantly went hoping for something cooked or at least some decent soup. Not only do they have a great Chinese food selection is was very tasty! Finally a great place where my wife and I are very happy! read more