Called to ask if they provide impound service. The guy was nice enough to refer me to someone who…read morecould help. Appreciate it!

Called ten towing companies purporting to service Carlsbad before finally reaching this business…read more The owner answered the phone right away. When I told him where my car was, he immediately knew the lay if the land and asked if it was on a hill or not. This is the type of experience and local knowledge that is important. He arrived very quickly, towed my car to the dealership, knew where to leave my car, knew the service people and actually went into their office and had one of them come out to start the repair process. It was my first time to the dealership so this was extremely helpful. Rate was reasonable. Cant recommend this company highly enough.

Got two cars tinted here (BMW i4 and Tesla Model Y) and had a great experience. The owner was super…read morecool and even hooked us up with a deal. Service was professional, quick, and the tint came out really clean on both cars. Definitely recommend if you're looking for quality work at a fair price.

These guys are great.. were honest and fixed my windshield within an hour of drop off. Highly…read morerecommend

TRUST THOSE WHO YELP REGULARLY…read more.. We've come into the Service Center a couple of time now and have to say... FANTASTIC! The service advisors share responsibility here, know their stuff, and communicate well. On today's visit, Bobby greated me, nearly diagnosed our issue straight away, and then negotiated with the manufacturer on our behalf for a non-covered item to get a better rate. The car was rinsed (not washed or dried) and ready to go in just a little longer time than quoted. NOTE - Credit Card charges now come with a 2% fee tacked on. This isn't appreciated, as it's a cost of having a guarantee for payment feom the credit card company. Any points we earn from the card provider (Visa, Master Card, etc.) is essentially reduced or nullified. Service Department is Recommended

After my car was totaled, my husband and I came here during a few days off to look at replacements…read more I had just finished a night shift and made it clear we were only browsing. We test drove a 2026 Mazda CX-50 hybrid and liked it, then asked to see the non-hybrid version. The salesperson brought one out--but did not clearly disclose it was a 2025 model. We take responsibility for not catching that detail and not double-checking before purchasing. That said, we were specifically looking at 2026 models, and when we asked for a non-hybrid version, we expected to be shown a 2026, not a different model year without clear explanation. More transparency would have gone a long way. It also didn't help that the salesperson seemed unfamiliar with the vehicle and couldn't answer many of our questions. Even more concerning, the car has only about 2,000 miles and is already back in the shop for a clicking noise that doesn't sound normal. For a new vehicle, that's unacceptable and raises serious concerns about safety and reliability!!! Overall, this experience has been frustrating and disappointing. Buying a car here did not bring peace of mind--it created more stress.

I found Lightning Smog through yelp when I requested quotes from multiple places. I ended up…read morechoosing Lightning Smog based on all their great reviews and they also had a good price. It was $58 with their special, that included the smog certificate. We made an appointment for 1:30pm the same day and ended up coming early around 12pm or so. We went to lunch next door at the Fish Shop and they were done by 12:35pm even though they had an another appointment. Johnnie at the front counter and the person who did the smog (sorry didn't get his name) but they were both great! I will definitely come here again for our next smog!

Such fast and friendly service! We come here every time our cars need a smog…read more And they have registration stickers too so you don't have to wait in line at the DMV!

Many people hesitate to go to dealerships for service and parts because of the higher labor costs,…read moreand while this place is no exception, I do feel that Toyota Carlsbad Service Center genuinely tries to be fair with customers. The staff has always seemed honest in their recommendations and willing to suggest practical options that work with your budget, which makes a big difference. The waiting area can get very busy I've seen it completely full at times but it's comfortable enough, with snacks and drinks available for purchase, and the bathrooms have always been clean during my visits. I also appreciate that they make an effort to keep customers informed and contact you promptly once your vehicle is ready. The only downside is that loaner vehicles are never guaranteed, which can be inconvenient depending on the repair. Overall, great service and a trustworthy experience. There is was a rental for a fee!

Review for tire center…read more Contacted them multiple times by email, text, and phone and received no response. We were approached by them during a service by Carl. Carl advertised that they price match so we should do our tires with them. Thought it was a good deal until we brought our car in to get new tires only to find out they don't honor their price match bc they make you add on their "warranty" without choice which other tire shops don't. So you have to add the "warranty" from the other shop and coupons don't apply to get the total price. We already brought our car in at this point and didn't want to hassle bringing it another place, don't got time for that but if they answered one of our communications then we would have known that prior and ended up getting our tires at Discount tires. Even with their buy the 4th tire free, they aren't lower in price. I'd be okay with it if the service was better, but their service is also worse. Moral of story don't get tires here and I'm sure discount tires can do it much faster and they have lower alignment prices too if you need that. I've also had issues with their service center in the past but unfortunately they are the ones with appointments slots available versolus other Toyota centers.

Been here twice to have aftermarket exhaust systems I ordered installed. Dude is fast and has…read moregreat prices. Would recommend and will use again whenever needed.

Needed a new catalytic converter for my 2003 Honda S-2000. The Muffler Man got the part quickly and…read morecontacted me for installation as soon as it arrived. He was very accommodating as I had to work around an injured wife's schedule. When I took the car in, he was ready to go and installed it in less than an hour! The charge was very reasonable. He obviously knows his business. I was very satisfied with the whole interaction and recommend him whole-heartedly. One thing to note is that this gentleman is of the old school. He doesn't do social media and wants payment in cash. A check is OK for a deposit.

Jose came to my home to fix my car battery that erupted in my engine. He did an amazing job!…read morePromt and ready to go from our agreed upon start time. A extremely friendly person with great customer service! He has very reasonable costs for products and labor as well. He went above and beyond to help fix an electrical issue with a seat on my other vehicle. I would highly recommend him to anyone who reads this as well as my family and friends. Great job Jose keep it and I will be contacting you again in the mechanic work . ~Nathan Mandelenis ~

JB came to our home and fixed the car. His prices were competitive and his communication was…read moredetailed and timely.