I am very grateful to the personnel there who were courteous, and respectful to me regarding my…read moredesire to have my Sony XAV-3200 navigation and stereo receiver repaired, one of the least expensive systems they sell. the fact i am ex-military service member, or not, was irrelevant. I sincerely commend the personnel, and company, as a whole, for their desire to satisfy me, in general, and,I believe, any returning customer.

I had multiple problems with my purchase at this store. I bought a new stereo for my transit…read moreconnect van. First I was told that they could probably use my existing back up camera. Then I got a call saying they could not use it and purchasing one was add another $300 to my bill. I was told I would get a camera that was integrated into a license plate frame, which sounded good. When I picked up the van they had put a regular back up camera where my old one was. They thought it would be better there, but never called to check with me. A couple of days after I got the van back I took a road trip, only to find that the microphone didn't work and so I could not make any hands free calls. Then the stereo started flipping back to the home screen from the car play screen. This was a real problem when I was navigating in an unfamiliar city. When I got home I took it in. They fixed the microphone which had not been properly hooked up. They told me that there was a software problem that Alpine was working on. Apparently another Cartunes store knew about the problem, but never shared the news. They said that the radio worked fine when hooked up by USB, except no one told me that there was a USB hook up. It was in my glove box, so I never saw it. I sent an email to the company and got a fast response from the owner. After some back and forth I decided to have a different stereo put in. I asked if there was another place to put the USB. There was, and I have to wonder why no one discussed this with me at the start. The other option required a $40 part. I said that given all of the problems I had experienced I felt that I should not have to spend any more money. They disagreed and I had to pay. Penny wise and pound foolish. I would not go to any Cartunes store. Ever.

I brought a Ford Fusion here from word of mouth and I regret it. I picked a costly ceramic tint…read morefilm which came with warranty. While within the warranty period, 2 of 5 windows started bubbling really bad so I dug up the warranty receipt to claim a warranty repair. I brought the car back and pointed out the windows with bubbles, but also the ones that still had an outstanding tint. Guy started giving me the run around. Something about their billing system being new and they can't find me. He told me I needed more proof on top of the warranty receipt, oh and by the way it would cost extra to remove the bubbling tint, a lot extra...I kindly left and didn't go back.

I would give more stars if I could they are great they put in my car head unit speakers my truck…read moreand back up cam. Wile doing the work he found a lot of wires cut or just broke so they soldered some back together at no extra charge I would definitely refer anyone to go to them for any aftermarket stuff they do a lot of stuff like window tint best in Ypsilanti and when he asked how much I wanted to spend he was able to come up with a good system they was in my price range

Took my 09 jeep wrangler for a re-gear as jeepers know this is technical work that requires an…read moreexperienced shop for a complete satisfied job. I had a idea which gear ratio I wanted and the owner helped me confirm that decision using Mopar charts, I felt much more confident with the install after that discussion. The owner then broke down the cost, labor involved and post care after install. Its been 2 weeks since install, I have followed the break in period per the owner, checked for diff and axle leaks all good, re-gear is tight no backlash or wining and Mopar chart per tach reading is spot on I cant be happier. To the owner and front desk I say thank you for your professionalism especially during covid struggles it was a job well done and to other downriver jeepers this is a business you can be confident in getting the job done right,, BRAVO !!!

This place sucks. Their quality of work is shut. They did some mods on my Jeep and scratched it up.read more

Hands down the best place to go. Excellent custom service. Very knowledgeable staff. Clean and…read moreprofessional installation! We will be back!!

Had my front and 2 side windows tinted, very professional, took very good care of me and my car…read more great quality and service

Love this guy, delivered what he promised. went to another shop to have my car radio replaced…read more they wanted over a grand to do it, who has that kind of money? tried dami's and he found me the right part and installed it in under half an hour and at a third of the original quote! I can't say enough about how great his customer service was, if you need an upgrade or just a simple radio like me check this guy out,

I just went and got a remote starter put on my 2012 chevy impala he was nice and fast great…read morework!!!!!!

Amazing service! I got Apple Carplay installed in my car, it was finished in under a few hours for…read morea reasonable price. Great customer service -- very kind and patient, and helped walk me through my new audio system. Would highly recommend!

I brought my BMW here to have ambient lighting installed. It is located on the cirner of Washtenaw…read moreand Carpenter. They got my car right in. It took 6 hours to do. They stated 4 hours as the estimate and charged me for that. They showed me how it works and ir looks great. I will come back to have other stuff done in the future.

I had an apple car play stereo installed in my 2015 F150. Ron was my salesman…read more He was very knowledgeable and helpful. Im very happy with the overall Experience and i highly recommend Traffic jams.

Called and spoke to Kyle. Car remote start wasn't working. Kyle asked me to bring the car in. He…read morereplaced the antenna & fob battery FREE of charge! Starter works again just in time for the freezing temps next week. I won't go anywhere else. Thank you Kyle

Alfonso is very knowledgeable, does clean, quick work and offers plenty of advice. Go see them for…read morevehicle security and audio needs.

Glenn did a great job on my car he was very knowledgable of what the problem was I wouldn't choose…read moreanyone else to work on my vehicles !!! for that he gets 5 stars from me .