Amazing job!!! Professional team who dedicated their time and work into a successful project…read more Highly recommended!!!

setup and installment was a breeze. called for an estimate within a day; full carpet removal and…read morelaminate wood installment within 2 days after the estimate! Laminate looks incredible! 10/10, would use again!

Erick and his team worked on my floors after a catastrophe flood that occurred 5 days after we…read morebought our new house. I was in a hurry to get it done before we moved in. The floors were well done, but my finish seemed to show more snd more footprints with time. I contacted the team to find out if I was doing something wrong. Without hesitation, Erick and his team came out to take a look and volunteered to buff and do the poly coat again. Wow. The difference was night and day! I really appreciate them standing by their product. I recommend this team for the DMV area.

Erick and his team were good to work with. The flooring install looks great and very well done…read more Erick paid attention to detail, matching the landings to the reclaimed flooring in other rooms to pull the look together, even though this was not something we'd thought of before. :) His team was also patient in accommodating a slightly later than anticipated start each day, as I had to travel to the home to let them in. There were a few hiccups with stain color, namely how it looked in natural light and with the lights on (partly due to the fact that I am new to wood staining and partly due to the red wall adjacent to the sampling we did -- please do your research if you are new to this). There were also smudges on the wall post floor staining, all but one of which Erick was able to fix up (after I noticed and pointed them out which, unfortunately, was after the project was deemed complete). Erick provided a discount for the inconvenience/the one leftover smudge, which I appreciated. Erick took responsibility for his and his team's work and was responsive to our needs and any issues. The floors look great at a reasonable price and I was able to support a small business, which I value (and hope you will too). His primary crew, who worked in my home, were respectful, skilled and kind. I am glad to recommend them to others. Edit: A couple days after the work was done, I noticed some left over materials from the project like wipe cloths, empty plastic bottles, etc. in the home (not a huge amount so not the biggest deal, but things do add up). While the actual flooring work is excellent, clean up/close up is not always 100% it seems, so that's the area I would recommend the company improve. :)

My wife and I had a project with 2020 flooring that just wrapped up a few days ago. We were…read moreinitially pretty worried about having to replace the hardwood floor throughout our house but we knew it would have to happen eventually. A close friend had given us a great referral of 2020flooring who did their living room carpet, which brought us to the showroom in Bethesda. Rickey at 2020 walked me through all the options available, taking his time for all of our questions. He made sure we found the best hardwood floor for our price point and lifestyle (we ended up settling on hickory for its durability and looks). Then the installers came in and had everything done right on schedule. There was a small delay on the delivery, but everything was communicated! Overall great experience with 2020 and Rickey, me and my wife are thrilled with our new floor.

2020 Flooring recently installed new carpeting in our basement family room. They did a fantastic…read morejob. The entire process was easy from start to finish. Rickey managed the job very professionally. The costs were spelled out clearly in the quote and I felt that we received a good price. Rickey was really helpful in making sure we selected the right carpet for our project. Plus, the project moved quickly and he met our timeline. I am very pleased with the outcome. I would be happy to use 2020 Flooring again on future projects.

Carey's flooring did a great job on my floors. They were prompt and very professional. Made my…read morefloors look brand new. Would recommend them to anyone who is looking for floor install, remodeling, etc. Service was great along with the price.

Jose and team did an excellent job installing new flooring on a challenging, uneven basement floor…read more They also recarpeted stairs and a guest room, all in one day. The transformation is tremendous. Responsive, professional, and hard-working - great job!

We've been using J Brooks for years. They've always been able to recommend the best options for…read moreour rooms. We've had J Brooks put in hardwood, floor to floor carpet, and designer custom rugs - including a beautiful custom designed "Captain America shield" for my son's room. There's no better attention to detail then with J Brooks! My husband and I highly recommend them.

My husband and I had an unfortunate water leak from our neighbors upstairs which required us to…read morechange the entire hardwood flooring in our condo in downtown DC. We were so fortunate to come across J Brooks Designer Floors. Ron took quick charge of the situation to help and within a couple of hours only were able to confirm availability of our desired hardwood and schedule to come out and give us a custom quote right away! Jose was the project lead from there on and we can't speak highly of him enough. His positive, courteous and professional attitude sold us from the first minute. He lead an amazing team and were able to replace our hardwood flooring with a completely high end new set that ended up looking exquisite in our condo in a timely manner! We very much appreciated the professionalism and great skills Jose and his crew had. Their attention to details was remarkable. More importantly, for us during an incredibly draining period dealing with different contractors daily and facing major hiccups, we very much appreciated how understanding and supportive Jose was by ensuring to meat deadlines that wouldn't hold up our contractors' work and unlike many other companies we worked with, we very much appreciated how he totally poured his heart into the project and went an extra mile in his work taking care of little extra tasks we hadn't thought about. An example was spontaneously fixing our patio door handle even though it wasn't his job and without being asked by us, just from his pure human desire to help out with any little things during that stressful period we went through, watching over our house like it's his own. Thank you very much Jose and the entire crew for all the help! We highly recommend anyone to use J Brooks Designer Floors for any of their future hardwood flooring projects!

If you choose to order from Metro I recommend you review invoice to ensure you see unit prices for…read moreproduct ordered and how many square feet you are paying for. Ensure you are not overcharged and make installation crew shows up with the correct amount and monitor that all that you paid for is used. I also find it difficult speaking with the crew due to a language barrier. Supervision is limited to crew head only.

Metro did a fantastic job bringing my old hardwood floors back to life! It looks wonderful!read more

We had a leak under our master bathroom and reached out to folks for some quotes. John was…read moreincredibly responsive over email, quick to schedule an estimate, priced fairly, and quick to send me a quote by email after we met. He investigated the leak, fixed up our shower (including fixing some tile, grouting, caulking, and replacing the door seal), then also repaired and repainted the drywall in our living room. We also asked him to do drywall repairs in two other places in the house, which he was more than happy to fit in for us. Everything looks fantastic, and we are more than happy with our decision to go with John. I would definitely recommend him!

I would have chosen 0 stars if I could! Stay away from this…read morecompany! I scheduled an estimate twice and twice they didn't show up nor did they call or text to let me know they wouldn't be coming. I gave them a pass the first time and rescheduled. Then they stood me up again. Clearly they don't take their business or customer service seriously. If this is how they are about coming to do an estimate, I certainly would never let them start work on our floors!!!

I usually don't leave feedback but after multiple attempts of texting Carlos without a response, I…read morefelt compelled to do so, so that others wouldn't make the mistake I did with going with an inexperienced contractor. If you're looking for a quick fix to a problem but don't care about quality, timeliness, nor losing money, then J&C flooring meets those requirements. I negotiated with Carlos to renovate both my bathrooms and install hardwood floors to which he provided a good faith estimate on what that would cost. He doesn't always do the work himself but brings in other "guys" to do the work while he goes off to other projects he has going on at the same time. The tile guy he brought in didn't seem to understand the importance of "level" or proper gapping between tiles. Many of the installed tiles were chipped or cut skewed and didn't line up properly. When Carlos returned and surveyed the work, he asked, "what's wrong with this work?" I had him tear all the tile down and redo it, essentially eating the cost of the wasted tile. Carlos will send a text at the last moment and say I won't be showing up today or tomorrow after previously promising to do so and make up an excuse as to why...usually it's because he's needed on another job. Long story short, Carlos may be good at installing flooring (vinyl, carpet, and perhaps hardwood), I wouldn't know since he quit without finishing my bathroom even after he was fully paid (unfinished niche). I would definitely think twice before letting him to do your bathroom. I had the Home Depot Pro Services come out and inspect Carlos' work since I needed the niche (which he was supposed to come back and finish) to be completed and they recommended that I rip everything out again since Carlos used the incorrect thin set (Mapei pre-mix meant for kitchen back splashes which isn't meant for bathrooms or wet environments). His favorite excuse on bad tiling is don't worry, caulking will hide the imperfections. Update: It's ironic that a business owner would respond to a review that "this is what happens to people that cry a lot". Except for having the tiling redone (eating the cost of the replacement tiles; Carlos was never apologetic about it either) not once did we complain about the extended time it took to complete the project. His original estimate was $1700 for labor only...we ended up paying Carlos over $3K, and yet we are the ones supposedly crying a lot?