Thinking about my bad experience still makes me angry. Saw a van sitting outside my neighbors house so went over to tell them not to use them and they found real, honest professionals to come over at a fraction of the price. read more

This has to be the biggest scam company of any home service I have ever seen. They wanted $3200 for a job most guys charge $600 for. I paid the $50 fee for the quote and looked elsewhere for the work. They wanted $500 to take my toilet off and put it back on to do the work. This takes a normal person maybe 15 min of easy work. The person who gave me the quote acted like I should just accept the insane quote and tried to get me to commit and pushed in house credit. I said no and was followed up on by a text and phone call right after he left. Today the guys boss emailed me with the quote attached. At the bottom of the quote was a button that looked like the button to see the next page. It was an auto signer that would have obligated me to use them and accept the price. Run the other way if you see them coming. Tell everyone you know that they are scammers. read more

I can give negative points if it could. It's a scammer. I ordered the membership furnace check up because our heat always raise slowly but eventually it gets there. Right after the checkup tonight, the furnace stopped working after he put back everything. I am very mad. With all good intentions, I think our furnace ACCIDENTALLY broken down might because its age. Btw, we didn't accept their offer of $1900 quote for replacing two $50 parts. Also plan B of $6000 fix everything offer. Stop manipulating Google review, Google should do something with this. read more

I had the company do an inspection on a furnace at a home I recently purchased. The technician I worked with was very pleasant and helpful. At the end of the visit he recommended $950 repair on the furnace, plus a $1900 "clean up" on the boiler. The boiler had already been inspected by another company, Burnomatic, which came highly recommended. I checked with them, they insinuated I was being scammed. I also checked with two other repair companies on the furnace. The same repair was estimated at $400-500 by one company and $250-300 by another. Seems like this company is using polite techs to build reporte with homeowners, and attempting to gouge them. Def one I plan to avoid read more

If you are going to use them, be sure to get an itemized cost estimate. A simple sanity check will save you from getting ripped off. Someone else on here reported $3000 to replace a 50-gallon gas hot water heater. I paid $4200. Shame on me for letting my guard down. read more

Came to repair water heater and told us the entire tank needed repair and that our softener needed replacement as well. The tech took apart everything and we canceled the service as a second opinion told us otherwise. Softener was working as I told the tech, who is not a licensed plumber. He tdid not put the softener back together and he cut the pipes to the heater and took the copper piping. We ended up having to replace the water heater because of how everything was cut when all it needed was a new gas control box replaced. Also we now have to purchase a new softener as we cannot get it working again. And we were still charged $900!! Do not use this company as they lie and try to get you to replace things that are not broken... the tech tried to tell us the softener caused the rust to parts of the water heater.... its water it will eventually get some rust... its not caused by the sofetner!!! read more

We recently moved into a new home with a 17 year old furnace that appeared to not have been serviced in a few years. It worked but also often felt cold in the house. HomeWorks arrived and gave my hearing and AC the once over. The furnace needed some repairs. The tech explained the AC was in great shape. Our furnace was operating but not efficiently and the explanation lined up with why we were not getting good amounts of steady heat (which we did not tell them in advance.) We felt no pressure. The cost seemed reasonable to us. Sure we could have price checked but it's 17 years old. Why fix pieces on an old system that could still break down and also didn't offer all the things we wanted in a furnace, especially living in MN. They presented options and we felt no pressure. We made the decision to get a new furnace. They presented three options all which were very reasonable and in line with anything you'd expect a decent furnace to cost and we chose upgrades we wanted that they mentioned weee additional and not necessary if we wanted to keep the price down. I didn't feel oversold. Make your decision. Trust your gut. Maybe this company isn't for you but they worked well for us. It's easy to write a bad review but there are also plenty of good experiences and ours was one of them. We will happily use them again. read more

They are scammers. The technician spent less than a minute looking at my leaking water heater and 30 minutes sharing anecdotes while supposedly preparing an estimate for replacement. The estimate to replace my 50-gallon water heater was $3,000 for a standard tank version or $10,000 for tankless. When I said I'd need time to look over the offer, he called his "manager" on his phone, who immediately took $300 off the estimate. This is a big red flag since it merely confirms their estimate is inflated to begin with. I called half a dozen other plumbers and got estimates for the $3,000 option from $1,600-2,400 and for the $10,000 option for around half that. The only reason I used Homeworks was because they were the only plumber with same-day availability. Frankly, the $89 service call fee was a rip-off, but at least I didn't get scammed out of a thousand bucks. The technician also lied to me by saying it would cost me more if I didn't do the work the same day because he would have to "be paid twice" for coming back out the next day. This was a lie because later when I declined the service and paid the $89 fee, he told me that if I change my mind and have them do the work in the future, they will credit me back the fee. Note that one of the first questions the technician asked me while chatting me up was what I do for work. I suspect they ask that to calculate how much they think you will be willing to spend. He also asked if I had been aware I needed a new water heater, likely to gauge whether I would have any idea what a fair price was. Also, as others have said, it seems obvious that most of the reviews on Google are fake. They have 3 times as many reviews on Google as the next most for any plumber in my area. read more

I called Homworks to replace a faucet in my laundry room. I was charged $987. The plumber was here for an hour and a half. No one at homeworks will break down the invoice so I know how of the price was labor or the faucet. I was told the price before before the plumber started but needed to get it done right away. But their refusal to tell me how much the faucet cost and labor, makes me very suspicious. read more

I called them fir water softener issue but the moment their technician arrived he said I need to change the system i self & also I was told the water heater is also need to replaced. I was not smart enough I hire them paid $3,743 very expensive . Then I called them for furnace tune up again the technician told me it's leaking CO. He tuned off the gas and told me I must turn at my own risk. he terrorized me. Then I called another company they found ZERO issue. i will never ever let them come back to my house. They are not honest non professional read more

Home Works offered a "complimentary " boiler tuneup, which they used as tactic to upsell major repairs ($10k) or replacement ($15k) of our boiler. The tech red tagged our system and said it was leaking carbon monoxide. Because of the sales pressure I got uncomfortable and got a second opinion from our neighborhood heating and cooling company. Their tech has 20 years experience and said Home Works was full of BS. There was no carbon monoxide leak, but did need repairs of $2500. Obviously we went with the second opinion. Stay away from Home Works when it comes to and hvac work. read more

Leaky valve flooded townhome. Got HomeWorks though a referral service that promised the best in town. I thought as long as plumber is here, I would have him replace 3 other valves as a precaution. He quoted me $499 for EACH valve. I would have kicked him out, but was desperate to get leaky valve fixed immediately. It took him 15 minutes and he was on his way. I asked him to email me an estimate for the 3 other valves intending to post to yelp, but didn't get one. All the one star ratings are deserved. Maybe even over rated. read more

HomeWorks Plumbing Heating & Air - 15 minutes. - Plumbing Near Me - Eagan, Minnesota

I had a service contract with Home Works and was scheduled for a water heater inspection. I was told I needed a new anedode (?) which I could see was worn. He quoted me a price of $430 to replace it. Fortunately, a friend was here when the guy was doing the inspection. He told me not to do anything yet. My friend then looked up the part that was needed and the price range was $20 to $40!!! I was shocked and dismayed that this type of business practice is being utilized. I'd say - Stay Away from Home works!!! I've learned not to trust anyone. read more

I contacted HomeWorks and two other plumbing companies for an estimate for several plumbing projects. I had no experience with the company and didn't know anyone who did. The estimator made a big deal about putting on his shoe protectors when I said he didn't have to. He said, "Oh, we HAVE to wear them." Everything was focused on how much they cared about their customers and took care of the customers' homes as if they were their own. Then he proceeded to quote me $12,000 for my projects. Other well-rated, reputable plumbing companies' estimates were less than 10% of that (less than $1200). Really? Just how dumb do you think I am? Today, I was flushing my water heater and noticed that he'd slapped a sticker on my water heater that says, DO NOT REMOVE and has their number on it to call for maintenance. We never even hired these people. They want 10 times the amount I should have paid. I guess they have to charge more for their expensive marketing campaigns and vehicle wraps. Sorry, your marketing budget is not my problem. Beware if you're female and/or have what appears to be an expensive house. Also, I can't believe the difference between their Yelp rating and their Google Reviews. Something seriously hokey going on with the Google reviews. Shysters. read more

HomeWorks Plumbing Heating & Air - Plumbing Near Me - Eagan, Minnesota

Price Gougers!!!! I called to get a faucet installed. This is a very simple install in a kitchen. They wanted... $800 to install it!!!!!! That is robbery! When I said no, I still had to pay $50 for them to come out. They won't quote you anything over the phone. I can't believe they are still in business! read more

These guys are criminals this is a predatory business. They quoted me 4K to repair a boiler. Two local businesses quoted me ~$300. They offered overly urgent and misleading data about the issue, tried to hurry my wife to decide telling us that the boiler needed to be replaced. They will exploit any available opportunity to take as much money as possible. read more

Person is here right now - do not even care how the work is - he looks at the issue states what may be the cause and actually knows it is the O-ring/wax ring that is leaking. He then proceeds to give me $1000+ options for the fix. Which is really the company forcing them to try and sell you a toilet. DISGUSTING. I called for one reason - to stop my leaky toilet. Now I will worry that since I did not do the big ticket item that I may not get as good a job as I need. You have a trip charge - so people do not even have the option to really choose who they would feel comfortable with doing the job. I do not have $100's of dollars to spend on 'trip fees' - to pick a company I feel confident in - so hopefully that does not come back to screw me. This cost me $500 and he was here less than 60 minutes in total. Normally I go with a small business person - some one that does not try to rip you off and would definitely not have costed as much. read more

I've used this business in the past and have been, and continue to be, very impressed with their individual technicians. However, I'm more and more disappointed in the company as a whole, to the point where they will no longer have any of my future business. Don't read my whole review - just know, they scheduled a visit that was unneeded, and they offered no remedy for being late. My poor experience today started with making an appointment *this company* had already advised me on. I reiterated the special circumstances, just to be sure there was no confusion or issues when they arrived to perform the service. Unfortunately when the technician arrived, 40 minutes late of a 2.5 hr appt window without any notification they were running behind schedule, they had none of that information nor the ability to perform the repairs. Mind you, they only arrived after I called to ask for an ETA and the scheduler told me they'd "like" to keep me on the schedule, but it may be another 2 hrs.... Now, back to my scheduling, I may not have used the exact technical terms but I provided more than enough information, as I now know, for them to tell me over the phone that they no longer perform that service. If nothing else, I wish the receptionist would have picked up on the very specific details I was providing to consider escalating my questions before simply telling me that it would be no problem to complete the requested service same day. In any case, when I contested their trip fee based on my appointment window being missed and completely unnecessary I was directed to the founder/owner of the company who basically told me 'gas is expensive, you need to pay'. They have my $89 for a trip fee, but they do not have this or any future business. read more

On 10\14/2021 a service person from this company came out to check our heating system as part of a membership we purchased. He found 3 problems totaling $832.50. We were supposed to receive a $600 part in 2 to 3 weeks. After a month, I called to see what happened to the part. The first 2 phone calls on a Mon. And Fri. Were ignored. Today , the following Monday, I called again and finally got a call back. I asked for my money back because I was never notified of a delay and phone calls were ignored. I'm suppose to get a check back. We will see. I will not use this company again nor would I recommend it to anyone. , read more

After being a HomeWorks customer for multiple years, our latest experience left us feeling very negatively about the company.  During our seasonal boiler tune up, our technician flagged a variety of issues that needed to be addressed, specifically, that our chlorine level was elevated and that our boiler was leaking carbon monoxide, which led us to believe that the work needed to be done immediately (which it was, prior to them pulling a permit). After having the work done, we connected with several other plumbers/companies to get a second opinion as the cost was high for the work performed. Multiple sources indicated that the cost for the work was exorbitant and that they were skeptical with that work itself was as critical as the technician led us to believe.  We contacted HomeWorks to raise our concerns and were continually handed off to different people, each saying they needed to connect us with their manger or other team member. We did not receive calls with the information we were looking for until we threatened to dispute the claims. At that point we were told that the company has taken people to small claims court before for doing so, and the manager would contact us by end of day to discuss the situation. We did not receive a call from him at any point, and when we called to follow up we were told he had left for the day.  In the end, we did not dispute the claims and paid for the service, but overall feel the experience was predatory. The tactics used to get us to agree to the service immediately felt dishonest, the pricing unreasonable in comparison to competitors, and follow up experience to be extremely lacking.  The work may very well have needed to be done in such an urgent manner and the company may have had good reasoning for the pricing, however the way they handled the situation made us feel that they lack honesty and integrity. read more

Over Charges I recently had the kitchen fossette replaced by this company. The plumber is nice and did good job so i will give him 5 star rating. But the company do over charge so not good rating. I ended up paying 1188 dollars which i checked with couple of my people and they all agreed saying it is overcharged service for just 1 hr. Fossette price i checked later online and it is 485 dollars. I will not go with them again and will recommend others also to check. read more

Wished we read the reviews on these guys before having them come help with frozen pipes that busted. Keep looking! They're not worth the time or efforts. Update: The plumbers that came after to work on an additional leak said the job HomeWorks did should be documented into the hall of shame. They had to undo the job Homeworks did in order to repair the leak. read more

I scheduled an appt with them for a tuneup for $47. It's more of a SALES JOB for a new furnace, filters and other products. The tech's name was Jerry. He told me I had mold and a lot of dust in the furnace - Not True per the gas co. Told me I could have cracks in my heat exchanger NOT TRUE per the gas co. I had a lot of dust in the blower, but HomeWorks DOES NOT CLEAN YOUR FURNACE UNLESS YOU PAY THEM $744. What a ripoff. Not much there to clean. Don't be "conned" by this company DISCOUNT COUPONS NOT WORTH IT. read more

Made an appointment for my AC two weeks ago. They called today (the day before the appointment) and canceled. Next available appointment - 2 MORE weeks. Seriously? read more

If possible, I will give them a zero. Feel taken advantage .Signed up for their their service plan. When the technician arrived, he was vulgar informed me that he had five years of school, and that's why their price was so elevated. He proceeded to call management to report to them that I was arguing with him because I asked him why is his price twice as much as other guys. read more

Only go with this company if you hate your money! We were charged $614 to install a ball valve ($100 piece of equipment). This took the plumber 90 minutes to install. That is almost $400 an hour! After this was completed, I talked with a friend's licensed plumber and asked for a similar estimate. He quoted $350 :( I called the company to get an itemized list of the charges. I was given the run-around. I talked with 2 different people and they refused to tell me. They said "we charge a flat rate." I asked them the price of the one item they needed. The only thing they would say is "Sir, your wife signed the form." Think about how shady that is! We are livid! Hidden charges, condescending service, and taking advantage of people...If money is no big deal to you then this is the company for you! If you value honesty, integrity, and your money... go with someone else. read more

Disreputable company. They fixed a leaky faucet a year ago and it cost almost $1000 and they put a big hole in the bedroom wall and didn't fix it. Thought that was excessive. They recommended additional work which we declined. They came back recently for a free furnace inspection. Said the furnace was leaking acidic water and CO and it needed maintenance. Gave us the choice of plans costing $2485 to $5157. The furnace is only 1 year and still under warranty. Called the furnace company who came and inspected it and said there was nothing wrong with the furnace. They also said that Homeworks is known to recommend unneeded work and not to use them. read more

I have no idea why they have so many positive reviews except if people are gullible and don't get multiple bids. Had to pay $50 to have a plumber come to my residence and scam me with grossly inflated price quotes and a very likely attempt to scare me to think it was much more complicated that the work may be. Cost quoted to replace a kitchen faucet was 4 times more than another plumber quoted. Beware! read more

I fell victim to the coupon in the mail that gives you a seemingly great deal, only to steal your money. This was for a $44 inspection of my furnace, softener, and water heater. To be brief, when all was said and done, I'm out a lot more money than it should have cost, all because I fell for their high pressure sales model. I'm sure they good work, but I really wish I looked elsewhere. If you get a coupon, consider putting it straight in the trash. read more

Homeworks, formerly Adams Healthy Home, may do good work, or not, I don't know, but they are preying on unsuspecting homeowners by claiming that components are failing that are perfectly good. I know this because I'm an HVAC professional and I actually know how this stuff works. They claimed that the fan motor on my AC outdoor condensing unit needed replacement because the motor amp draw was less than the motor nameplate full load amps. This is just WRONG. Manufacturers select motors that do not exceed the motor nameplate, and often are a little below. Motors are like clothes that come in small, medium, large, extra-large etc. You can't buy a 6 hp motor. 5, 7-1/2, 10, 15, etc. So if the fan needs 12 horsepower, it gets a 15 hp motor and draws less amps as a result. There's more, but this one incident is enough. They are constantly up-selling, but the worst is just plain trying to rip you off. STAY AWAY! read more

When I called for an appointment, I only asked for furnace cleaning and tune-up. Nothing else. I was not interested in any additional products or services. I did not appreciate the 20 minute sales pitch. I will not be using HomeWorks again. read more

We wanted to get a simple plumbing project done to replace our old kitchen sink with a new one and install a garbage disposal (electrical already in place). We were quoted 1900 dollars which I thought was pretty steep to begin with but went with it because we have a new infant and didn't want to shop around for a long time introducing multiple people into our home during a pandemic. Michael came out for our estimate and measurements and also came to do the work. He told us to purchase a sink that didn't fit and was too small for the hole in the countertops. Our only choice would be to replace the countertops since he said the larger sink would be too big. Turns out the larger sink fits our cabinets. So my husband called and spoke to the manager and we were told he would hook the new sink up without a charge. Michael shows up proceeds to argue with my husband and said he wouldn't be installing the new sink without a fee. He was extremely unprofessional. Needless to say we will not be using this company for any future projects (being in a 1950s rambler we have quite a few projects in our future) Go with them if you want to pay 1900 dollars for an hour and a half of work and more of a headache than before you contacted them. read more

These guys send me junk mail between once and twice a week. I have asked them so many times to remove me from their mailing list but they won't honor my request. If this is how they treat potential customers I can't imagine how they treat actual customers. read more

We called Home Works to see if they could come disconnect the kitchen faucet and garbage disposal in our kitchen before we had countertops replaced, as well as the return job to install new faucet and disposal. We were charged $116 for the initial disconnect which we gladly paid, and were told it would be anywhere from $1,700-$2,900 for the new faucet and disposal installation (which we had provided). I let our plumber know that we would be getting further quotes, as that was not what we had budgeted for. After receiving 3 quotes under $1,000, we went with Jake the Plumber who quoted us $581 for the kitchen faucet and disposal hook up. When I called to let Home Works know I had found someone else to do the job, they told me someone would need to come to my home to get a signature stating that we wouldn't be going with them. I found it odd and asked if I could do it via email or over the phone and they said no, that's not how they do things and a signature was required. After multiple issues with scheduling, our original plumber came by the house a couple days later and he told me did NOT need a signature, just a verbal confirmation that we didn't want to hire by them. So another day I rearranged my schedule for them, when I could have just done this over the phone. Such an odd company policy that in my several years of home renovations and discussions with many others, should not be a requirement if I'm not hiring you. Jake the Plumber came out to take care of the install and they were surprised to find that Home Works had cut the hose from the dishwasher to the drain, instead of just detaching it, something they needed to replace for us now on a dishwasher that was installed less than 2 weeks ago. It makes me wonder if that's why they charge so much. I will say, our plumber from Home Works was very nice, he wasn't pushy or anything like that. I just don't trust a company who cuts a line unnecessarily, and then quotes 2-3x higher than all others we spoke to. read more

Best Customer Service HomeWorks made everything super easy for us. The phone rep said they would make all the arrangements with the city to get the water turned on and off at street (another company said we would have to arrange that ourselves). They got that taken care of, followed up to confirm the appointment and said they would let us know 30 minutes prior so that my husband could go to work and then leave to meet the tech rather than having to sit at home waiting. That was very convenient. Technician was very friendly, knew his stuff and got it done quickly. He cleaned up after himself and left us these great work buckets, too. Not the least expensive company, but dependability, convenience and saving my time have a lot of value to me, so I would definitely call them again. & have recommended HomeWorks to other friends already. read more

We had water leaking from upstairs to basement when using shower. Called them out and 2 men came to inspect where leak was. Cut hole in hallway wall to get to leak. Charged $2500 to replace pipe that had hole in it then charged me $250 for plastic access panel for drywall that I found out costs $14.00 at HomeDepot. Total ripoff. Do not hire these guys. read more

We would give HOMEWORKS A NEGATIVE NUMBER !!! Deceptive Trade Practices and Refusal to submit a Warranty Claim to Carrier. In June 2022, our furnace started leaking water and the AC stopped working. Matt from HOMEWORKS replaced the blower motor & control panel and charged us $3,252. He also said the outside AC Carrier unit was low on pressure and gave us an estimate of $1,257 for that work. We asked him to submit a warranty claim because our furnace was under a Carrier 5-year warranty. He said another dept. was in charge of submitting warranty claims. The furnace leaked again the next day. Matt came and said the tray under the AC coils was cracked and gave us an estimate of $4k to replace the AC coils & suggested that we buy a new system. We declined to have HOMEWORKS do any additional work. A KB Service tech came the next day. He said the reason the AC stopped working earlier was because the blower motor failed, which caused ice to build up on the AC coils; ice melted and dripped onto the blower motor. He said the furnace filter (which was less than a week old) was bent and the blower speed was set to 1700cfm, when it should have been set at 1200cfm. He fixed the blower speed and said the water leaked because the high fan speed caused water to spray off of the AC coils rather than dripping into the tray below the AC coils. He said there was nothing wrong with the AC coils or tray. The KB tech also checked the outside AC unit and said it was just fine. The KB bill was $300. We sent HOMEWORKS a notice of cancellation of the invoice for $3,252 and a notice of cancellation of the $14 monthly charge for their service plan. Despite our requests to HOMEWORKS to submit a warranty claim to Carrier HOMEWORKS has refused. The only reason given for their refusal was because the parts were wet. That is an excuse. I talked to Barb with the Warranty dept. at Carrier. She said that HOMEWORKS was an authorized Carrier dealer & should have submitted a warranty claim & that we could not submit a warranty claim. She said the work needed to be performed by a licensed tech with factory parts. Likely, HOMEWORKS failed to follow proper protocol & did not use factory parts or a licensed tech for the work. If HOMEWORKS had informed us that they would not submit a warranty claim, we would not have had them do any work at all. This is deceptive trade practices, designed to collect as much money as possible from us, the consumer. HOMEWORKS also tried to trick us into unnecessary expensive repairs or replacement of our furnace and AC unit that was less than 5 years old. HOMEWORKS has offered to refund the $300 paid to KB, which is not acceptable. read more

Becareful, these guys r scams. Charge $1400 just for a plumbing in job. Came to do an ac tune up and got nothing done but just to quote me.

Worst service I've ever experienced!!!!! Had a disposal not working. They came out and looked at how it was wired and told me I needed a new disposal it would cost around $800. Didn't touch the disposal, didnt turn it on, just immediately told me I needed a new disposal. WRONG!!!!!! I had a friend come over, he had it fixed in 10 minutes. No new disposal needed. THESE GUYS ARE A SCAM!!!!!!!!! read more

So, Homeworks replaced valve inside house that controls outdoor water (faucet for hose) in 2/2021. The valve was actually moved so to be more accessible. I live in a townhouse - no real reason to use outdoor faucet except to hose down front stoop and central air unit which Idid last summer Indoor faucet was turned on, hose used and indoor faucet turned off because I did not trust outdoor faucet not to drip. Valve was on/off ONCE. This summer sod is planted, unit owners charged with keeping sod watered. Indoor valve is turned on and left on because hose is used several days in a row. Indoor valve leaks, water is spitted/sprayed into corner of utility room, floor is wet, wall is wet, water softener unit is wet. I call Homeworks - technician comes out - advises valve is worn through - $450 dollars to fix (with 15% discount). The valve that was removed was there over 20 years. I think this is nuts. They know they installed a faulty valve. I did not pay the $450 to have same type valve put in. I am out $89 for the service call. Take your chances. I do not recommend Homeworks. I was on their home plan for over a year, paying monthly service fee and stopped it when it seemed bigger part of plan was getting techs in home to up sale products. read more