Watch the signs very carefully at the Teddy's Burger and Coffee Bean parking lot off Kapiolani. These guys will tow you immediately! I just bought myself a $175 cup of coffee! Not only that but the guy on the phone was so rude he hung up on me. read more

Willing was amazing with towing my car today. This is the second time he has helped me! Bright cheerful and caring and compassion to his clients! The tow truck was clean, nice and comfy for my ride! Mahalo Nui Aloha, Brenda read more

Unfortunately this company got a poor review from someone who parked illegally and brought upon the towing themselves. It happened to me before and sometimes you just have to deal with those mistakes! My experience today was absolutely excellent. The gentleman who came to tow my car for me was friendly, personable, and, yes, a gentleman. He did an excellent job getting my car into a position to be towed, explaining to me the details of what needs to happen (only been towed once before- see above!), and clearly explaining the paperwork and cost. I am extremely pleased with the service I received today. Hopefully I will not be needing their service any time soon, but if I did, they have definitely earned my business. read more

Yesterday, my car broke down on the way to work. Honolulu Towing Inc was fantastic! Mike their dispatcher was courteous and helpful. Tim, the tow truck driver, was professional, friendly, and very efficient! He was able to reach me in less than 45 min. Thank you Mike and Tim, for making a stressful event, less stressful with fantastic service. I hope I don't ever have to be towed again, but if I do, I will be calling your company. With appreciation and aloha! read more

Worse tow company ever!! They are rude they target certain cars to tow based on if the car looks as if it's not abandoned. They are contracted by my slum ass apartment complex and they go past plenty cars with no hanging tags but they tow the ones who do have tags and take them down and blame owners my car was in my paid for parking space and it still got towed!! They are crooks!! read more

I was almost ran over by a "Honolulu Towing Company" truck license 140TTD. I twisted my ankle stoping short and throwing myself back out of the path prior to being mowed down less than and inch from the passenger side bumper in a crosswalk as they blew through the stop sign! On their second tear through I (being the quite person I am) flagged them in FULL sight and asked what was more important than my life. They rudely told me they didn't even see me and tore of again. On their 3rd pass (mind you I was only walking two blocks of one way streets in a five minute span!) they parked and we're talking to 2 giggling girls on the corner of Liliuokalani and Cleghorn . I ASSUME this was what was more important than my life! I proceeded to take a picture of their license plate. They called me every name in the book and said, " We already said we didn't see you so what is your problem"? THAT IS MY PROBLEM!!! YOU ALMOST RAN ME OVER AND DIDN'T EVEN SEE ME!!!! What bigger problem could a pedestrian have with your lack of driving skills and courtesy?!!!! I have a call into the company and have read multiple complaints regarding this specific tow truck and plate number in recent dates! I do not know why this company would still employ this person to be behind the wheel of a vehicle!!! I filed a report with the HPD 20 minutes ago as well!!! read more

Our insurance company gave us an estimate of a 60 minute wait time, but Willy arrived in sub-10 minutes. He was ON IT, suggesting that I notify the next stop in my repair that the car was on it's way. Because he was so efficient and thoughtful, the flat tire that I thought was going to be a real pain in the butt became a funny story in my day. We were also super impressed with Willy's precision parking. read more

Excellent service and affordable too! Kai who is very helpful and called me back making sure if it went well smoothly. Thank you for the follow up! My boys said that the guy who towed their car is "awesome"! TRUST and EXCELLENT SERVICE is what customers need from the company like yours :) Will definitely refer your company to anyone who need towing.:) read more

I recently had to have my car towed. I used my roadside assistance and they sent Henry from Honolulu towing. I was going to have it towed to my home, however Henry was very helpful in getting it to where it would be no additional cost outta my pocket and was very patient while I made calls and figured it what I needed to do. He was so friendly and knowledgeable worth the area. Thank you so much! read more

My car was parked on Coffee bean lot. When I came out it was gone. I called the company. This gif name Tony said he saw me walk to the left so he towed my car. I said if you came to me and told me I couldn't park there, I won't get charged $160 towing. He said he does not have time to catch everybody. But he has time to tow my car to his lot! read more

The process of retrieving my vehicle was standard but under the circumstances, it was both unfortunate and unpleasant. My sister borrowed my car for a community outreach event in Kalihi on the night that it was towed (3/14/18). I believe she had every right to be parked where she was. From my understanding, when it hit a certain time, the parked cars were subject to tow because they no longer had permission to sit where they were. The event ran longer than expected and the participants returned to empty car stalls. *This is the unfortunate part* People of the community were encouraged to attend this event with the hopes of socializing with other who understood their struggles and hardships. It was a space in which the attendees could empower one another and build a stronger support system. The successes of this community event were quickly overshadowed. It almost felt like the towing company targeted the event attendees. Needless to say, we found ourselves at the very same tow yard. Besides the sweet woman at the pick up window, picking up my car was *unpleasant.* I am not just saying this because I got towed. It really was unpleasant and downright stressful. The location of the tow yard is tucked away in a dark, tight cul-de-sac. Parking is definitely an issue on this street (it is a mess). Upon arriving (in my other car) the tow truck was present with a new vehicle in tow. Almost immediately, I started to get beeped at and high beamed by the tow truck driver. It was 1am and I had just pulled into Owen street. What did I do to upset him, I just pulled in?? Later I learned he was trying to re-park within their driveway and apologized for being in his way. I just wished he would have used his words or even hand gestures to help me understand his intentions. Instead I was both blinded and startled into reversing out of Owen street. As I watched things unfold, I saw tow-truck-homie run over a pair of orange cones as he backed into their driveway. Homie definitely knows how to tow. He just needs to work on parking. This left me with absolutely no reassurance that my car was in a safe place and that it was in the condition it was pre-tow. The silver lining in all this - the tow fees could have been worse. I got to my car almost immediately so it didn't sit on the car lot for long. I think the funny part is that I have called this tow company in the past to help me tow the same white Toyota corolla to the mechanics. I have no problem supporting their business. Final thoughts - if Honolulu Towing ever has the chance to read this, please go a smidge easier around the 1638 Kamehameha IV Road area. Those who were involved in tow-mania last night were people with all the best intentions. The owners of these vehicles did not leave their cars with ill will or with the intent of being there when they should not have been. What started out as a positive thing for the Kalihi community ended up costing the people more than just their time, it costed them their hard earned money. read more

This company is EXTREMELY predatory. I just witnessed them driving through my apartment complex shining a flashlight on cars looking for vehicles to tow. If this isn't the lowest of the low. They're scoping a complex with hardly any room for residents to park and exploiting the situation for profit. It's disgusting. I would never recommend a greedy company like this to anyone. read more

My friends and I got stuck going up the off-ramp near Mililani Mortuary this evening and was hoping to just push the car up the hill. With cars exiting off the freeway so quickly, we knew it would be a risk but there was no shoulder lane to pull off too so we put our hazards on and started to push. Luckily we saw a tow truck coming up the hill which offered help. We hooked up our car and took us to the nearest gas station. He dropped us off where we were able to put in gas. As he left we all thanked him and he said "as long as you guys are safe." We are so thankful for his help and for rescuing us from that situation. We don't know his name but we would hope you reading this and we want to thank you so much for your kindness! With everything going on in this world it felt so good to know that people are still caring! Thank you & great job! read more

This morning again! This company reports the car as trespassing to HPD. Tows my car right from my carport again. Obviously i aint trespassing i fucking live in this in community that dies shit about the fucking tow company. Park on the grass is trespassing does these fuckers tow those cars....no. they rather tow cars on Sundays for people that have jobs that has to pay them to grt thw car so they can go work the next day. Unethical business. I'll keep commeting and reporting them to BBB for as long as I'm stuck in this lease and they keep taking my shit. Everyone can see i ainy making this up. My car was towed for the 4th time in leas than 3 months. $265 each time to get the car back, not to mentione lost time and inconvenience to have to find a ride to get the vehicle. read more

Last night I witnessed my neighbors truck being towed from his very own parking stall. When we contacted the dispatch they were rude and said it was in a no parking zone (that was a lie) . This was at night, the lines were faded. The tow truck driver returned to look at the stall and he said he didnt see the lines. He could of gotten out to check but instead got aggressive with my bf and neighbor in a verbal manner. He kept coming closer to us as we were just trying to explain the situation. We just asked to have truck brought back and it was such a hassle even after they admitted to making a mistake. The dispatcher hung up on my bf who is an employee on our property who was given permission to deal with the tow company. Very unprofessional. My neighbor got his truck back after all of that nonsense, but still it didnt have to go the way it did. I have everything recorded. read more

If I could give this zero stars I would. I don't understand how anyone can write a good review about these crooks, wait I can because all the good reviews are written by them and their family. They pull up no lights and no reverse alarm so you don't know they're stealing your vehicle. They should NOT be allowed to be a business at all. They target good and running vehicles in kaleloa where they have a bullshit contract and leave the white van that's been parked in a guest parking spot for more than 3 years. They leave the truck with a flat tire and shattered wind shield that's been there for 5 months. But they tow me for parking in the grass for 2 hours behind my brothers house. I said it to their face and I'll say it here, UFA KEFE. read more

Part of aizehaz towing. When shown proof that we were where we are aloud to be, they told us we still had to pay to get our car back, regardless of the fact we did nothing wrong. read more

I am sure that the towing driver would have given me amazing service but the lady we called was absolutely rude. Obviously if you have this type of job, you should accept that you will be dealing with people that are extremely stressed out. However, this lady did not get the memo. When we asked her if we could meet the tow driver after he got here because we were scared to be on such a busy driver alone, she instantly got annoyed and made rude comments. After we called a second time to explain that the cars were getting even more horrendous, she CANCELLED our tow. I was extremely stressed out about the situation and hope that no one else has to deal with this. read more

My truck was parked next to SAN Larenzo Bikini in Haleiwa. Went two stores down to get my Thai food, planned to get dessert there at shave ice place, gone less than 20 minutes. My truck was gone, towed all the way to Wahiawa. Call them, they hung up on me three times. $190, plus $25 a day to get my truck back. Today is New Years. Happy New Years. I will devote the rest of my life to destroying your predatory towing company you evil pricks. read more

Received a tow in Pearl City. Explained step by step. Professional. Very nice in a stressful situation.

My 4Runner stalled on the freeway near Kahala Mall. My insurance company dispatched Honolulu Towing, Inc. When the driver Lole arrived he want right to work. He got us off the shoulder in minutes to a safe place to secure my runner. Once we were on the road, Lole and were talking story and before you know it we arrived at our destination. Will definitely use Honolulu Towing, Inc again. Much Mahalo, Lole read more

Great, on-time & efficient service from Tim this morning. Thanks for being available on an early Sunday morning.

Great service from Arthur key! Took great care when towing my heavily modified vehicle which was very much appreciated. I tow my car often and to not have to wait 5-6 hours for a flatbed to become available for towing (which is typically the only way I will tow my car) is definitely a huge benefit. read more

I had to have my car towed today for a gas leak (EEEK!) and Geico sent out for my tow with HNL Towing. Like a silly human, after I walked home and back while waiting for my tow, I realized I forgot my car key at home. I live close to where my car was, but he was almost there. He offered to drive me up to my place and get my key before towing my car! Then he offered to tow it to a more affordable auto repair shop than the dealership I had gone to previously. Jason is a really great guy and I won't ever forget his ALOHA! :) read more

My Jeep decided to bust it's water pump on my way home yesterday! AWE! Geico roadside assistance & Honolulu Towing to my rescue! Big Mahalo to Will for the tow to the windward side from Lex Brodie's in town. Fast & friendly enjoyed the ride and talk story. Should I require a tow again (hope NOT!) I will call and also recommend your company to friends. Keep up the great service. MAHALO again Will :) read more

Pricing for Honolulu Towing $50 to arrive $150 for hookup & for less than 1 mile service.

stupid people also stupid company also the operator,employees so unprofessional so pissed they towed our car without any noticesstupid company services ever read more

These money grubbing scumbags really showed today what they are all about today! I live in Oasis townhomes and this overgrown malasada in a truck is purposely riding around on Christmas Day looking for people to tow! Seriously?? They were about to tow my neighbors mother's car who is here visiting her family!! Not to mention this @$$hole tried to tow my car a few months ago for being "illegally parked" in front of my unit , where there are no signs or red curbs. So he doesn't even know his job, or how to read! I actually had just gotten it back from the body shop that morning as well. I cursed him out and he drove off like a scared cockroach , and then flipped me off, telling me he was " doing his job".....HEY LOSER! GET A REAL JOB! If I never need my car towed, they will never get my buisness, EVER. read more

Can't give them no or negative stars!! I was parked outside of a telco central office in Kaka'ako on business. For 2 months the gate to the central office has been broken. Telco trucks park there all the time. I was in the central office for 20 min. I came back out my car had been towed. 20 minutes!!!! and $137.50 later. Cash only. What a racket. These people are rip off artists with no integrity. Assholes! read more

Thank you Arthur (my driver), he was very professional and safely towed my motorcycle.

Terribly managed. My vehicle was towed from my driveway last night while parked within four inches of my garage door. It was cited for obstructing a "shared driveway space". My driveway is at the end of the common access area and it's simply not possible for it to be in anyone's way. When I called to address this, I spoke to Kai who was actually very nice. After looking at the pictures that they take before towing, even she agreed that it was "kinda messed up" that they towed me. I've been parking there for five months and had never received any kind of notice or warning. I then spoke to the owner, Dana, who was coarse and abrasive and, in generally all ways, was a total bitch. I felt I was very diplomatic and non argumentative but she refused to answer my simple question: "do you think that my vehicle, parked directly in front of my garage door, was in ANYONES way?" She wouldn't answer. All I wanted to do was ask her to have her tow drivers exercise a little common sense in the future...she said "no". She actually said that lol. Now I have to pay $257 to get my vehicle released after being towed from my own damn driveway! read more

Thank you Arthur and to Geico for servicing with Honolulu Towing. Arthur was very friendly, prompt and helpful. Recommend to anyone who needs a tow and quality service. Mahalo Arthur, you da man! read more

Didn't have my car tow BUT, lets just say their drivers are horrible. Talking on the phone and no signal license "140 TTD" fyi if this guy had your car hooked on the back (luck there was no cars hook on at the time) but just saying if he did and got into a accident, blame him :) read more

Most awesome service from Tow Truck Willy, the person that towed my SUV. I did not have to wait as he was there at my location in a blink of an eye. Willy was very friendly and struck up a conversation; I felt like he really cares for his customers. After he dropped my vehicle off, he was willing to look at what might be the issue with my SUV which gave me some idea of what I should be aware of when I take the vehicle to the repair company. read more

There was a flash flood warning and I decided the ride was only 15 minutes and I should be fine... at 8:30 at night. It was a nightmare! It was raining so hard, so bad- and I just wanted to get home! I took the longer safer way home- but on the corner of Liliha and N. King Street there was a puddle that spanned the entire ewa side of the intersection. I knew going in that if something happens, I gotta act fast. My car stalled- I hustled it into Neutral and pushed the car about 20-30 feet, knee deep in water. I felt empowered with so much mana! BTW, thanks UFC Gym, couldn't have done that without training like a beast! When I got to the crosswalk, I cleared the deep puddle and there was Honolulu Towing right there! Wow! Timing! Ata said "hey, stop, we gon' tow for you." I pushed it into the towing cradle and jumped in the car quick! They brought me to the nearest parking lot- and I told them what happened and where I live. I was on the way to a call they were answering so in the pouring rain and completely soaked, they towed me, my little dog, my little red corolla home, nearby. Normally- only just a couple more minutes away- maybe not even a mile. Ata and Joshua were like husky angels in a tow truck. I'm super grateful and blessed that they showed up at the most perfect moment. Thanks guys! #grateful #blessed #bighaynangels read more

Always check the status just in case someone decides to cancel your request and it wasn't you

If I could give it a Zero I would. Horrible service. Also, parking doesn't exist here. Everyone here is rude and they aren't helpful at all. They almost hit my car with their towing truck. They were all standing around and watching while I was trying to push a car up a hill. They didn't even try to help. Rude ass heads. read more

today on the university H1 merge I witnessed one of their drivers almost run someone off the road while trying to cut in. when the driver of the of the car honked his horn the tow driver got out and threaten to punch him. didn't get his plates but he was towing in a blue Toyota sienna van. read more

It was a wait but a relief. The guy Suisala Mamea was very helpful and experienced cause I got a 2008 335i and its really low to the ground but he was able to get it to my house safely with no damage. would defiantly recommend. read more

Tim from Honolulu Towing is the man! He helped make a bad situation better. He's very friendly and knowledgeable about what to do when your car won't start. Made my stress about the situation disappear by coming to my rescue on time and getting me and my ride to where I needed to be in under 10 minutes. This guy needs a raise. Personable and funny. read more