Enjoyed a great dinner tonight. The service was friendly, efficient and the entire experience was great. We will be back.

We loved everything we ordered here, especially the King Crab Legs. Also loved the lobster bisque and clam chowders - I was worried whether the bisque would be too buttery or not but it was PERFECT! Get any combination you like - among the 5 of us we ordered so many different items from scallops to mussels and were very satisfied. Even the potatoes were soo yummy in the sauce. Adds up kinda quickly price wise, but wonderful dinner! read more

I just picked up a order from this place and it's the second time first time was sit in and it was great! This take out order was not what I expected I order the 1-2 boil that's cost me 62.00 then I order 2 different boils 1 lobster tail 18 dollars and the other 1/2 lb scallops for 16.00 we had maybe 8 scallops and the lobster tail was so small barley no meat 1 tiny potato and a corn same for the scallops! I 114 dollars with 10 dollar tip and we felt like it wasn't enough food for the price we paid! read more

My favorite place for crab legs! I've been three times and they never disappoint! Staff are very friendly, ask for Tolinda she's the best server in the restaurant!!! The resturant/restrooms are clean and the food never takes more than 15 mins to come out. 5 stars !!! read more

So I've been coming here for a little while since they've opened I was one of the first few people to discover this hidden gem however I see the busier they are the decrease in customer service it's unfortunate but it happens I hope they do try to work on it overall I will give them five stars as far as food tasting four-star is going on for customer service so overall four stars for the hook and reel read more

Fast and friendly service. Good food at good prices. Very convenient to go with kids due to the fast service!

I love this place. Food is delicious and good portions the service is exceptional and very helpful. Highly recommend

Stopped in to try Hook & Reel off of a recommendation from a homeless lady downtown. Tried to sit at a high table in the bar table but the host told us the tables were "too dirty" at the moment . So we were ushered to a booth in the dining room where we were greeted by no one for about 7 minutes. That's cool. In that time we figured out our entree order so when we were asked for our drink order, our food order was ready to be put in. Good thing too. Service was DUMB slow. Food was mediocre at best. And I got charged for a $7 import when I received a $5 domestic. They couldn't get me twice with that one; waitress never offered me another. Wack. Go to Popeyes and save time and money. read more

We had dinner here last weekend. Food was pretty good, alittle expensive for a family of 4 so next time I may leave the kids home. I had the garlic butter shrimp & it was pretty good. Lobster bisque was good as well just on the Spicy side. read more

We went today for lunch as sat at the bar, the bartender, Jennifer was absolutely amazing, she gave us drink recommendations that were on point, she suggested the PO' Boy sandwich wings and fried calamari, 3 words....OFF THE HOOK!! Food was great, one of the best Margaritas in town!!! Definitely recommend!! Defined will be back read more

Just terrible. All I can think is they are trying to make a quick buck while using up some old frozen Chinese seafood they had in a freezer somewhere. My wife ordered one "pound" of mussels and received maybe a dozen or so of tiny, rubbery overcooked mussels in a plastic bag. We should have gotten the hint that it needed to go straight in the trash given it was served in a plastic bag. I ordered 6 steamed crabs which actually tasted ok except that they were the world's smallest crabs. The crabs added up to maybe 2 normal size crabs worth of food. Both dishes came with "potatoes and corn" as a side. The corn was maybe 2-3" worth of one cob of corn and was steamed to death. It was just pulp by the time it made it to our table. The "potatoes" were two small steamed plain potatoes, also way overcooked. Service was not the worst but our waitress never checked on us after our meals arrived and was very impatient while we ordered. If you are interested in trying this place I suggest you do it soon before it goes out of business! read more

The experience was pretty good over all. I had the catfish sliders which were decent. I'll be going back to try other items on the menu.

This is a new restaurant here in Orange Connecticut. Stopped in to give it a try. Both my wife and I are very glad we stopped in here the food is excellent and the service is phenomenal. For a new restaurant just opening their people had everything on the ball. The clam chowder soup is without a doubt one of the best I've had. My wife had fried shrimp which was very very good. And I tried a shrimp Po boy sandwich. We would highly recommend this restaurant and we know we will be back very very good read more

Hook & Reel Cajun Seafood & Bar - shrimp Po Boy Sandwich with Lobster Bisque - Cajun/Creole Near Me - Orange, Connecticut

I've been to every Cajun Boiled Seafood restaurant in Connecticut, this is by far the best. Quality of seafood is very good and seasoning is delicious. Our server, Monay, was very attentive and had a great attitude! Our infant had made a mess with the complimentary shrimp chips, and she was quick to sweep it up and made us feel a little more relaxed by talking about her own experience with her kids. We will be back soon! read more

Friendly staff. Great instruction on how to attack your first boil!!! Very tasty and comfortable setting. Ileana was nice and informative!!

Went 6 months or so ago, and all was great. Just got back from hook and reel, and all I can say is it is going downhill. Took way to long to receive drinks, and the Margaretta was watery. My husband ordered clams, mussels, and scallop boil with old bay and spicesy. This is a man who eats spicey all the time. Well, the clams were minuscule, opened so much that the clams were missing. The spice level was horrible. As I said this is a man who eats Spicey all the time. He was red faced with tears down his face. The manager came over, and said she would replace it, and I honestly believe she just rinsed off what he had left, and brought it back to him!! Her attitude was horrible, and we said so as we left. We will never go back there, and I would suggest others don't go as well!!! read more

The food was so good! The catfish po' boy was amazing! The lobster bisque was so delicious! Hot, tasty food, a reel good deal!

place was horrible. server was rude. every question I had bothered him. my food was cold, shrimp had poop in it, I never got my replacement corn until I asked ! I had the surfs up special & requested the drink to go. I was charged for flavor for the drink that I wasn't even told about! & I never got my drink until I reminded he server because he was too busy socializing with his co workers. don't eat here, you will be disgusted & disappointed read more

The best and freshest seafood I have ever tasted. The fact that it isn't fried really allows you to taste each item. The sauces are great and I love that I can request the level of spiciness and actually get what I want the way I want it. I highly recommend the garlic butter or the house special sauce. I came for take out through the pandemic and cannot wait to dine in again. read more

The food was fantastic and our server was very attentive. We have been there a couple times and haven't had one complaint yet. A definite MUST TRY! read more

We have been here twice and unfortunately, it is quite a stretch to call this place cajun.

Finally got a chance to check this place out today. Their oyster po'boy made for an awesome lunch. Daniela, the manager, checked on everyone in the room and made everyone feel so at home. Kenny was my server and was very attentive. Definitely recommend! read more

Came here for lunch. Amazing ambience and amazing food. Nice decor and bar. We ordered the crab fries and oysters. Addictive! And the pro boy sandwiches with soup. The most delicious lobster bisque I've ever had. Will definitely come back. read more

There have been a ton of new 'cajun' places popping up in the area, this one was pretty good compared to the others we tried.. they had a respectable low boil (in bag) at a decent price point, cooked very quickly for takeout. read more

I am so glad this restaurant is open we hadn't had gone out in a while and we had a monay he was a phenomenal waitress she was so intent of and made us feel so welcome!! We will still come back just if he and her read more

The best seafood boil place I have been to so far. I used to go to one in bridgeport ct but hook and reel definitely tops that one. They have more variety and options as well as choice to mix and choose what you want in your seafood boil. Coming back here soon !!! read more

Outstanding experience. The food is wonderful. I went Sunday for a bite to eat and a drink - the bartender was friendly and very fast service. read more

First time at the Hook and Reel and really loved the place. Took a while to canvass the whole menu but ordering went smoothly with the different sizes, seasonings, etc. Ordered a clam chowder and it was delicious. Don't know why anyone would complain about the size. It was a large cup filled up to the brim with delicious chowder. I have had smaller portions for the same price. We ordered two seafood boils and both were delicious. One was the scallops and one was the shrimp. Both seafoods were fresh and tasty. Ordered the 1/2 lb size of seafood and that was plenty. Cajun seasoning added a little extra zip. Boiled potatoes and corn was equally tasty and delicious. All in all, was very pleased with the food, prices, staff etc. Will come back again. read more

The fried shrimp basket is amazing!! I tried the seafood bag on my first visit but I wasn't wow'd but I'm hooked on the shrimp basket.

Will divide this review into two parts; chain culture and food. I should relate that my husband lived in New Orleans for eight + years and so was really looking forward to authentic Cajun food and the food part of this review will include his remarks. The restaurant has gone to some lengths to reflect the Cajun theme with water equipment and nets adorning the large and comfortable rooms. We asked to dine in the bar area because we're older and the other room only had booths and we needed chairs. The "we're older" part deeply influenced our impressions and I think we may just be too old to enjoy Hook and Reel! The minute you walk in your greeted by a blast of air that destroyed the long worked on hair-do. Really? We dine out a lot and there's no requirement for a fun house entrance. There were T.V screens everywhere...am guessing for "game night", but when I go out I'm trying to escape the t.v. One big t.v. appropriately positioned would be okay..no one was actually watching them...they were just blinking decor. If the eye assault was not enough than don't try to understand why super loud rap music is playing in a Cajun place rather than Dixieland or Jazz. Guess they figure their customers are only from one cultural arena. I'm not opposed to rap music but it's hardly background dining entertainment. And why does any music have to be so loud that it impedes talking. Yes, some of us still like conversation. The meet and greet staff were very very nice and made us feel welcome immediately, charming really. Our waitress was also warm and friendly. But her job was to do "as told" apparently. My husband ordered the shell fish combo and a large lobster bisque. He wasn't sure he'd be able to eat it so I ordered a po'boy which came with a small soup and I asked for the clam chowder so that we could switch. The appetizers (onion rings, excellent) and his soup came out but when I asked to have my soup I was told that she could not do that, that it HAD to come out with the po'boy. I pushed the issue as he was waiting to be able to switch soups. Took a little time but she brought us the soup...with the po'boy which grew cold while we ate our soup. WHHHHAAAT? Stupid rule. Since when does a guests requests get overridden by a convenient policy for the wait staff? Holy cow. So folks if you're looking for a comfortable, good dining experience this may not be the place to drop nearly $70 to enjoy the evening. Now, for part two, the food: My po'boy fried fish was delicious, as was the soup (I ate his lobster bisque, wasn't much lobster in it but it was very creamy and very well seasoned). The rice chips on the table were excellent and surprisngly he could eat them being on a wheat free regime. The seasonings were a bit on the "hot" side, I loved them, he felt they were a bit too strong. His combo dish was very generous, but overcooked. As a Southerner with years in New Orleans he felt the craw fish was too big so one needed an actual shell fish implement. He said that in New Orleans one breaks them with your hand and then squeezes out the juice and meat, these did not allow that. But they were well seasoned. The blue crab were, on the other hand, too small and so overcooked so that the shell on the body was already separated from the rest of the animal AND the claws were tiny, yielding almost no meat. All and all he didn't feel it reflected good product or a good representation of a well made combo. As I said at the beginning, we're probably too old for this "sports bar", hip place. Am certain it will attract a less tuned in seafood crowd who enjoy the fried foods (which are yummy) and like the hip hop funky environment. But we won't be back, I'm pretty sure we were not the clients this chain is looking for. It's too bad, we were really looking forward to food authenticity and a relaxing evening. read more

Absolutely delicious! The presentation was fun and the food was amazing. We sat at the bar. The bartenders, Jennifer & Darlene, were so friendly and answered all of our questions. I can't wait to go back! read more

Went to visit a friend and he took me to Hook & Reel for dinner. The cajun seafood and waiter services were exceptional! Really impressed! Will definitely be back for more on my next visit! read more

Came in with my family and a few friends last night for a soft opening. Restaurant will be officially open today the 10th. The owners opted for a limited menu which still provided a variety of options to choose from. They have a full bar and we bought a few of the beers that they have on tap (16 in total to choose from). Our group had NE clam chowder, fried calamari and the onion rings. All were very good. Both the chowder and calamari were very fresh. For entrees we had the fried catfish basket with fries, the chicken Po boy (1 with french fries and 1 with sweet potato waffle fries, the chicken tender basket with french fries and the clam boil with the hook and reel sauce. The boil bags come with corn on the cob and potatoes and everything is cooked right in the bag with the sauce you select. Guests are given their own bibs and crab cutter. Portions were perfect and we even took home a few dogie bags. I can't wait to go back and try their full menu. It was a fun experience and nothing like it around in CT. read more

Went there last Friday night for a date night with the wife, Jeff was our waiter very friendly and attentive. The food was very good and came in a timely manner, would def recommend and to be busy they staff up front was very professional and managed covid restrictions safely. read more

This is the 4th time I'm coming to hook and reel in orange ct & this visit was horrible! We ordered 2 reels catch & 3 make your own bags. The problem arrived when we ordered and waited 30 mins before returning to pick up our food. Once inside we waited for a while to pay which is okay knowing the crisis with COVID-19 is going on so they are overwhelmed with orders. Our order was separated in 2 bags. The first bag was missing one of the reels catch so we brought it back in the restaurant to show them the mistake. The manager proceeded to go through the bag and bring one of the duplicated (make your own bags ) to the kitchen. Which is not sanitary to bring something back to the kitchen if it already left the restaurant to the car. She brings the ( remade ) reels catch back pretty quick which raised red flags. I proceeded to ask her if she just added to the bag she brought back and she argued with us that is not what she did. There was no true apology for the mistake or care to be honest. This was the worst take out service I've ever experienced. Especially for paying over $100 for food. Highly disappointed! read more

Great atmosphere, great staff, great food. I thought the flavors were very authentic (and delicious). The prices are also shockingly reasonable. I'm glad my wife told me about this place. I hope to return soon. read more

I have to say the food was good, not fantastic, we both had the boil combination, scallop & shrimp, and shrimp & crab legs Cajun seasoning, one small piece of corn and 2 potatoes. Plentiful kinda , not sure it was worth $60, but good attempt on a seafood boil, just wish it came with more than potatoes and corn. read more

So I cane across this establishment looking to see if my fav restaurant would be open during this covid 19. But my fav was closed at the moment and wasn't taking take out orders. So my sister said she heard of this spot so we went and tried it. We order half a pound of different items and my sister got shrimp and crab legs with the hook and reel special mild and I got crawfish n shrimp with hook and reel special spicy. To our surprise this was a delight and we are now for sure this is our runner up spot for seafood. We usually drive all the way to NY to get that good ole seafood fix but now that we found this spot our other spot will be with occasion. Now we don't have to drive so far just to enjoy good seafood. To all it's all worth a try. read more

So I seen an online special for the seafood boil bag with crab legs, lobster and shrimp. The promo had a great price so I was excited to go. We were greeted and seated as soon and we got in the door. Our waitress was Laura she had a busy night and seemed she had little help but she was very attentive and made sure we had everything we needed ! I've been to these seafood places before and this was first time it really submerged in sauce but overall the sauce was very watered down and flavorless. The overall seasoning of the seafood was bland the lobster didn't have any taste at all may have been over cooked I'm not what went wrong. To say the least I didn't really enjoy it but had to just eat it because of course I was paying for it. We explained our thoughts to the manager on duty she apologized and gave us a free appetizer for next time. Don't believe I'll be dining again to redeem it but the overall atmosphere was nice and it's such a huge restaurant. read more

Staff was pretty good. There was no flavor though. We ordered "Spicy" seafood and there was literally no flavor.. I just wish there was just a hint of something but it definitely lacked read more