We had our refrigerator go out had a repair guy tell us it would be worth it to just buy a…read morereplacement. He also recommended going to a family owned business instead of getting an appliance from Home Depot or Lowe's. So I did my research and came across Best Appliances and we headed out and took us maybe 40 minutes to pick what we liked and signed sealed and delivered next morning. Plus they took away the old fridge which was a huge plus. Thank you Edwin for making this a no hassle process. P.S We got a great deal on a great fridge on top of everything else. Highly recommend

It's insane that people still buy appliances at Lowe's or Home Depot. This local business is run by…read morea friendly and professional gentleman named Edwin, who maintains a large selection of appliances that are priced competitively. Not only did we save money by going with Best Appliances, but we received the best customer service, delivery, and installation of any appliance we've purchased in the last 15 years. As my previous reviews may indicate, I can be extremely hard to please, and Edwin earned a perfect score from me. If you are local to Denton and buy your appliances anywhere other than Best Appliances, you're doing it wrong.

AGN promptly arrived to service our dishwasher. They evaluated the situation and identified the…read moreissue and was able to fix the issue by cleaning an existing part. Completed a job well done. Thanks for the great job!

DO NOT USE AGB!!!!! They will steal your money and not fix the issue at hand. The lady who answers…read morephones is incredibly rude and has hung up on me multiple times and now just doesn't answer my calls. I had a dryer tech come out to my house to fix my dryer. It was NOT fixed. I called back and they told me it didn't work because my dryer vent was too dusty. So I called a company out to come clean my dryer vents and they said the vents weren't even that dusty!! And in no way should that have been the cause of my dryer not working. Then I called back about getting a refund and they wouldn't issue one. I had to call my bank to get one instead. They still have yet to let me speak to a manager about this. I am so beyond frusterated and say this with my full chest, do not under any circumstances work with this company!!!!

Bought a used dryer after moving here and it began making noise. Fabio came out right away after…read morecalling and was very factual. He examined the machine and walked us through what was causing the issue, which was two rollers basically dissolving. He was able to make the fix right there saving us a lot of money if we had to go buy this exact matching unit to our washer new. Thanks for the help!

I had a mold issue in my washing machine and needed the dryer vent cleaned. I called this company…read moreand they came out within three hours. He was very thorough. He explained everything to me and fixed everything at a reasonable price. He got so much lint out of my vents behind the walls it was scary. That was definitely a fire hazard. This company gets the job done. They are thorough and they do it right. Highly recommended.

I'll never know how well this company can fix things - I can't get a response. I reached out Friday…read moreat 9:40 am. It's now Monday at nearly 10 and I haven't heard from them at all. If you can't get to me, then just say that. Attached photos show my communication and the website that says to reach out via text with "same day appointments available."

The owner service tech was prompt, friendly, professional and knowledgeable, and even pointed out…read more mistakes that were done by the last technician who serviced my washer. Pricing is competitive. I recommend you give them a call for your appliance repair services.

2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

I am extremely disappointed with my experience with this company. I called them to diagnose my…read morerefrigerator because it was not cooling properly. After their visit, I was charged over $500 to replace a heating coil and a defrost fan. Unfortunately, those repairs did absolutely nothing to fix the issue. Now, after spending that money, I'm being told that the compressor needs to be replaced -- which apparently was the real problem all along -- and they want to charge me even more. I don't understand why this wasn't properly diagnosed in the first place. A professional appliance company should be able to accurately identify the root cause before charging customers hundreds of dollars for unnecessary repairs. I feel like I paid a significant amount of money without getting the problem resolved, and now I'm being asked to spend even more to fix what should have been correctly identified from the beginning. Very frustrating experience, and I cannot recommend this company based on my experience.

Always great service for sales & services. Competitive…read morepricing on tires & wiper blades. Have purchased 4 sets of tires over 8 year period. Keller Springs location next to Braum's.

I recently bought a refrigerator here. I could not have been more pleased. it was super reasonable…read morefridge that got delivered the same day that I bought it.This is a mom and Pop store. I really appreciate the way they treated me versus Lowes/Home Depot. I'm quite certain that if I would've bought a refrigerator from a big box store it would've been multiple days before they delivered it and who knows when they're coming. These guys called me 10 minutes before they came to notify me they were almost there. Excellent experience!

I am not a stranger to purchasing "dinged or scratched appliances." In the past I have gotten great…read moredeals this way when I lived in CA and wondered if I could do the same here in TX. I happened upon Sparks Appliance after spending time shopping down the road at NFM. NFM had a large selection but I was less than excited about their prices. While at NFM, I looked for other appliance sellers on Google and found Sparks. They were close by so I decided to see what they had to offer. The owners Shanon and Tatiana were friendly, down-to-earth, and helpful. They had the most recent version of the LG washer I previously had and Shanon let me know they had matching dryers at their warehouse. The washer had a few scratches on the top but that was it - no other issues. He offered to let us come back and inspect & approve the dryer before delivery and that's what we did. The dryer ended up having a bump in the back and that was it. Both blemish issues were not a big deal to me because I store my laundry baskets on top of my units. We saved more than 50% off retail by purchasing at Sparks. They tested the units prior to delivery and make sure they work and also tested them again in our home. We are completely happy with our purchase!

I've never had a repair service show up on time. He was punctual, knowledgeable, very respectful…read moreand got the job done quickly and efficiently. He was so honest too! He could have told me anything was wrong and I would have not known any different, but he showed me the baby sock that was stopping up my washer and got it out and running even better than before! Seriously, call him for any of your appliance repairs, he's the best! I will only use his service from now on.