part was available sooner than expected but we could not schedule repair un several days later…read more Repairman came on time and did a quick repair on a holiday! excellent service

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

The technician seemed knowledgeable and the repair was completed quickly. However, just days after…read morethe repair, the machine broke down again. Unfortunately cannot recommend them.

He took a show up check! $130.00 checks only! Looked at what we wanted done took a week to call…read moreback to ask for an additional check for approximately $180.00 Said he would be there tomorrow with parts Three weeks ago! This guy is scum a rip off grifter without morals! Do not chance this guy!

I would give it 0 if I could. Couldn't take a card, would only take a check. After saying that he…read moreordered the part he claimed he needed additional money to cover the parts. After writing him a second check he has continued to not answer or return my calls for weeks. Please save yourself the headache and do business elsewhere.

One Man Appliance was very responsive and friendly. Called me back right away and came on the same…read moreday. He quickly diagnosed that the issue was the drain pump making the noise and gave us different options and how much they would cost. He wasn't aware that our model had top access for the drain pump but once I asked about it, was easily able to open the panel that I had not been able to open after 20 min of trying. Removed the chicken bone stuck in there and and now it's running quietly again.

My washer quit working after several years of service I…read morewent online and found this business. And I am glad I did. I called and told the person on the phone about my problem and I was told someone would call me to set up an appointment which happened fairly quickly. We set a time, he came out and found a broken pump and ordered one immediately. Came back and installed it. I am so happy with this business I will certainly call them and refer them to anyone who needs repair. Up front with the costs Which were very reasonable. Very thoughtful, couldn't be happier with my experience with them.

We had a diagnostic done on our church's commercial fridge. The tech was honest about the options…read moreand whether or not it would solve the problem. He was professional and friendly.

Totally professional crew took the time to thoroughly check my fridge and make the right diagnosis…read more Real pros!!!

The chest freezer in the garage was building up a massive amount of thick frost on the walls. The…read moreguy came out, found a tear in the lid gasket letting outside air in, and replaced the whole seal. It's sealing perfectly now.

From the owner: Sunset Hill Appliance Repair has been Seattle's trusted appliance repair specialist since 2006,…read moreproviding expert service to homeowners and businesses throughout the greater metropolitan area. For over 17 years, our dedicated team of certified technicians has completed more than 15,000 successful repairs on all major appliance brands, including refrigerators, washers, dryers, ovens, dishwashers, and garbage disposals. Under the skilled leadership of manager Ann Herring, we maintain a 98% customer satisfaction rating and pride ourselves on same-day service availability for emergency repairs. Our comprehensive appliance repair services extend across all Seattle neighborhoods, from Ballard to Capitol Hill, ensuring prompt, professional solutions when your essential home appliances malfunction. Our commitment to the Seattle community extends beyond exceptional appliance repair work. We actively support local initiatives, partnering with neighborhood food banks by offering discounted repairs on their commercial refrigeration units and donating our time to repair appliances for low-income families through community outreach programs. This dedication to giving back has earned us recognition as a trusted local business deeply invested in our neighbors' wellbeing.

Quick response, honest, and easy to schedule. Overall, happy with the repair and quick service for…read morea fair and reasonable price. Confirmed pricing and appliance model and verification of replacement parts and service needs and costs. would do business with again. thank you

Everything went well! He was on time courteous. Helped me understand more about my washer. He…read morefigured out what was wrong with it although I did not have the correct parts for the repair

My dishwasher in a newly purchased condo would not start. Emergency ER in Auburn sent a technician…read morewithin 24 hours. I received an estimate and information on ordering the part. Within 48 hours, my dishwasher is working. The technician was thorough. He had to come twice.

I paid Appliance ER $110.04 for a diagnostic visit on my Bertazzoni refrigerator. During that…read morevisit, the technician showed me the failed part -- the main control panel -- and explained it would need to be replaced. After receiving their estimate, I was shocked. Appliance ER quoted me $1,935.02 to replace a part that I was able to purchase directly from Bertazzoni for $249.95. This is not a complicated repair. The control panel is a plug-and-play unit. The installation instructions are straightforward and publicly available: Turn off the breaker, unplug the unit, take a photo of the wiring, swap the panel, and reconnect. That's it. No sealed system work. No refrigerant. No special tools. No advanced labor. Yet the quote reflects nearly $1,700 in markup for a part swap that takes minutes. What's most concerning is that the technician physically showed me the panel during the diagnostic, so I was able to verify exactly what part was needed and how simple the replacement is. This felt far less like a repair estimate and far more like an attempt to take advantage of a homeowner who doesn't know they can order the part themselves. I understand companies need to make money. I do not understand a 7-8x markup on a plug-in component with minimal labor. If you use Appliance ER, make sure you price the part yourself before approving any work. It may save you thousands.