Leo got here an hour early and was able to fix our freezer on the spot. These folks got us fixed up…read moreso fast our food didn't even have a chance to fully defrost. Thank you Leo for your professional and knowledgeable service, will definitely use your company again!

Prompt communication and they provided updates on arrival time. They were able to fix the issue…read morewithin an hour.

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

Clint was wonderful to work with. He definitely knows he's way around appliances. He fixed our…read moreSamsung fridge with a quick finesse. Great value and cheaper than replacing the whole fridge! He is a busy guy, so plan your services accordingly and be patient with he's busy schedule. Thanks!

He took a show up check! $130.00 checks only! Looked at what we wanted done took a week to call…read moreback to ask for an additional check for approximately $180.00 Said he would be there tomorrow with parts Three weeks ago! This guy is scum a rip off grifter without morals! Do not chance this guy!

Our dishwasher died on a Saturday. Did research and found 1 Man Appliance. We always try to…read moresupport local business whenever possible, so left a message on Sunday expecting a Monday callback. But no, Gavin called back on Sunday and we got a Monday afternoon appointment. What a nice man, he diagnosed and fixed our pump problem in record time resulting in very fair price. We have found our appliance repair man for our home and our rental. Thank you Gavin.

One Man Appliance was very responsive and friendly. Called me back right away and came on the same…read moreday. He quickly diagnosed that the issue was the drain pump making the noise and gave us different options and how much they would cost. He wasn't aware that our model had top access for the drain pump but once I asked about it, was easily able to open the panel that I had not been able to open after 20 min of trying. Removed the chicken bone stuck in there and and now it's running quietly again.

Nothing but problems with Mr. Fridge…read more I posted a previous 1 star review on August 15th because the tech that came out made mistakes and caused problems every time he came to work on our fridge. He had thrown our perimeter door seal away and also thrown away two internal door seals. As of August 15th I had been trying for over 2 months to get them to respond. I had emailed them 4 times and left messages 3 times. They didn't respond until I posted the negative review on August 15th. When they finally called me back, before they had done anything to fix this problem they had caused, they asked if I would update my review. I can report as of September 8th that not only has the office not been responsive, but also they are incompetent. Look at the picture I attached. It clearly shows 2 seals missing. When the tech finally came out to fix the problems they had created (almost 3 months after I started trying to get them to fix it), they had ordered only 1 of the 2 door seals. We are still waiting for the other missing door seal (meanwhile we can't use one of the crispers because if freezes and ruins food with the seal missing). We couldn't clearly communicate with the tech they sent on that trip (very poor english). We sent follow up text and email to ask them if the door seal was being ordered and confirming they just mail it to us so we don't have to wait for up to 2 hours for a service window. We still do not have confirmation that this is being addressed.

Totally professional crew took the time to thoroughly check my fridge and make the right diagnosis…read more Real pros!!!

The chest freezer in the garage was building up a massive amount of thick frost on the walls. The…read moreguy came out, found a tear in the lid gasket letting outside air in, and replaced the whole seal. It's sealing perfectly now.

From the owner: Sunset Hill Appliance Repair has been Seattle's trusted appliance repair specialist since 2006,…read moreproviding expert service to homeowners and businesses throughout the greater metropolitan area. For over 17 years, our dedicated team of certified technicians has completed more than 15,000 successful repairs on all major appliance brands, including refrigerators, washers, dryers, ovens, dishwashers, and garbage disposals. Under the skilled leadership of manager Ann Herring, we maintain a 98% customer satisfaction rating and pride ourselves on same-day service availability for emergency repairs. Our comprehensive appliance repair services extend across all Seattle neighborhoods, from Ballard to Capitol Hill, ensuring prompt, professional solutions when your essential home appliances malfunction. Our commitment to the Seattle community extends beyond exceptional appliance repair work. We actively support local initiatives, partnering with neighborhood food banks by offering discounted repairs on their commercial refrigeration units and donating our time to repair appliances for low-income families through community outreach programs. This dedication to giving back has earned us recognition as a trusted local business deeply invested in our neighbors' wellbeing.

Quick response, honest, and easy to schedule. Overall, happy with the repair and quick service for…read morea fair and reasonable price. Confirmed pricing and appliance model and verification of replacement parts and service needs and costs. would do business with again. thank you

Everything went well! He was on time courteous. Helped me understand more about my washer. He…read morefigured out what was wrong with it although I did not have the correct parts for the repair

My dishwasher in a newly purchased condo would not start. Emergency ER in Auburn sent a technician…read morewithin 24 hours. I received an estimate and information on ordering the part. Within 48 hours, my dishwasher is working. The technician was thorough. He had to come twice.

I hate to write this review, we tried to resolve the issue we had with this company after a poor…read morefix on our Kitchen aid refrigerator. We had a blocked drain line that a contracted (wasn't a direct employee of Appliance ER) technician came out to fix. He was very rough trying to get the lower drawers out of our fridge, Marring the interior of our top of the line Kitchen aid. Not to mention he was much more expensive than another repair we had used this same company for which took much much more time and more parts. we were happy with the care and cost of the previous repair (done by an actual appliance ER employee). Trying to get a fix is like pulling teeth and even when getting insurance information for a claim we are getting incorrect information and "not enough" or not correct information per the insurance company. Several months later I give up and am writing reviews of our bad experience. With all of this said, make sure you have documentation of your condition of appliance before time and ask for an estimate ahead of time being that apparently it can vary WILDLY!