Barry is one of the best brokers I have used. He asked me what type of car I wanted and got it for…read moreme. Financing was easy and the deal was sweet. A little hard to get a hold of, but the wait is worth it.

"I strongly recommend exercising extreme caution when dealing with this dealership. I was…read moreinterested in a vehicle here and, after doing my own independent research, discovered that the dealer failed to disclose significant negative history. Specifically, the vehicle has two documented salvage records from April 2026, which contradicts the information provided to me. Additionally, I was told the vehicle had only two previous owners, while the actual history records show five. When a business is not transparent about a vehicle's title history or ownership background, it makes it impossible to trust the condition or safety of the cars they are selling. Please run your own third-party VIN check before signing any paperwork here."

Nelson was very patient and made some promises that did not come to fruition. My daughter placed a…read more$200 deposit on a vehicle we tear drove that sounded fine until we came back for the second test drive. The lady forgot to give us the temp plate so we could legally take it out for a test drive. Nelson told us that if we changed our minds about the purchase we could get our deposit back. The big ole girl with the red hair was right there when he said it but she marked "non refundable" on our deposit slip. We ended up having to pay the $200 and learned a valuable lesson that day ( but we avoided spending $7k on a lemon) I am not disparaging Nelson or trying to be petty because he spent all afternoon with us and i feel like his heart was in the right place. What was really cold was his coworker with the bad dye job said " Nelson hasn't been working here long and he doesn't know all the policies..." My advice is get everything in writing and make sure you do multiple test drives before you put money down.

I've actually decided to update this review. I had a really good experience with my family when we…read morefirst bought my son's graduation car but within a month we were stranded in the desert because the engine failed on this car. I'm really sad because I enjoyed buying a car with my family because the man selling it to us was really nice. But I feel like we should've gotten a better deal considering the car failed us soon after...

I already left an initial review for Joe, but man, I have to update because he deserves a second…read moreone. 2 months after buying my car, I found out I had to leave Denver unexpectedly. I love the vehicle Joe sold me so much, so luckily I'm able to ship it to where I'm relocating. The DMV is experiencing pretty bad delays due to COVID, so if I were to register the car completely, I'd be stuck in Denver for another month or more trying to get an appointment. Joe saved me by extending my temporary tags by 2 months so I can get to where I need to with enough time to get registration sorted out. On top of it all, he asked me to let him know when I get to my destination safely. Not only did I score a beautiful car at Zarooki Motors, I got an Italian Uncle Joe from Jersey who made me feel taken care of in my short time in Denver. Thank you so much Joe!

Spent 7000 on a car. Should be reliable. Spent 4500 on repairs. This dealer will tell you that its…read morein good running conditions. No leaks. I had to change valve covers, ac compressor, battery keeps dying, many problems that THE MECHANIC THEY USE KNOWS ABOUT. AC works for a couple days because they recharged it knowing it will go out again. Putting a family in a car thats worthless and not safe and wont start half the time is a big issue. Been through scan dealers like this before. Thanks for nothing. There should be no trust given do this dealer.

Of the 20 cars that I've bought, this was by far the easiest transaction. I had an idea of what I…read morewanted and contacted Cheryl Mensch on a Wednesday. She located what I wanted that day and the next day, Thursday, she brought the vehicle to me for a test drive. I was sold on the vehicle and on Friday Cheryl delivered the vehicle to me at my home. From the time of my initial conversation with Cheryl on Wednesday afternoon, to delivery of the vehicle Friday at noon was less than 48 hours. It's hard to beat that for time or convenience. Got my vote. By the way, it was a Toyota Venza.

I wouldn't even give it that the car had transmission issues when I first got it . I put 3,000 into…read moremy transmission all while he was still harassing me about money . Then decided to do the unthinkable and talk shit about me to other people that know me he a fucking joke run far away from this place you'll put more in than the car is actually worth

Complete rip-off! Run away from this lemon car dealership for your own good. Does not sell good…read morecars. there are no good cars problem free or without a check engine light on. Do NOT trust them. You will regret!!!

as far as buying a car and delivery it all went extremely smooth with no issues. however I changed…read morevehicles during the approval process on a vehicle with zero delivery fee but they still attempted to collect the delivery fee on the first car I chose. other than that everything was great, the associates were professional.

As bad a car buying experience as one could experience. To begin, my car did not become available…read moreuntil 4 months and 1 week after I preordered. Multiple calls and chats with customer service could provide no explanation for the delay. Frustrating. When the car was finally delivered I took the advice of online reviewers and had an independent inspection conducted. Keep in mind the car is 2 years old with barely 2000 miles on it. The inspection found that the A/C system was nonfunctional. A new evaporator and compressor were needed and the car is currently at the dealership having that addressed. They deemed the car undrivable so I couldn't even use the 7 day return policy. How Carvana's "150-pt inspection" missed that is beyond me. I suspect the company will be out of business soon but in the meantime avoid Carvana at all costs. Only wish I had had that foresight.

Just to update my review of this place I ended up having to give the truck back because they never…read morecould get the title on it. In all fairness, the management changed after that because of this sort of thing actually. Ended up buying the same exact truck with a whole lot less miles at a reputable dealership!

We purchased a vehicle from them back in July of 2025. There description was a 3rd row Volvo XC90…read morewhich it was not. I do understand that we should've checked when test driving it but we believed the description and thought the third row was tucked as we were told the owner had borrowed it for a trip that weekend. When we purchased it not even a week later we went to lift the third row to find nothing there. You would think when they detail or whatever they would notice that and maybe correctly describe the vehicle. We did try to talk to them to see if they could possibly lower the price or take back but no luck, but they sure offered us less to buy it back a whole lot less.

After a couple of days, searching for a car, I went into Best Car Buys with my daughter. Pat and…read moreDave were the salesmen that afternoon, and Pat showed me what they had that matched my criteria. They were helpful but didn't pressure me or hover. They asked if I wanted to take anything for a drive, and we drove 2 of the vehicles. Carmax reports are available for all of their cars...this was reassuring. After about an hour I drove off with my new car! A 2015 Volkswagen Golf TDI. I was amazed at how quickly Pat handled the financing process. I had a few concerns about two warning lights the next day, and Dave was fantastic about getting it in to check things out. It ended up being something small, and I was on the way back to Durango. I got 46.1 mpg on the trip home, and I love my new car. I feel confident that the diesel engine will outlast the body! With only 64K, it will run forever. I'm appreciative of the "no hassle" approach and an inventory of quality used cars that Best Car Buys had to offer. I highly recommend this business and am sending my son-in-law there to find the truck he's looking for! THANKS, PAT & DAVE! You guys ROCK!

As far as the dealership "Best Car Buys" Englewood, CO, they are TERRIBLE!!!!! The sticker on the…read morewindow of the vehicle for all options that the vehicle was SUPPOSED to have was absolutely false. 90% of options that were supposed to be on the vehicle were not on the vehicle. I came home after I purchased the vehicle and was trying to learn more about the vehicle options and then found out the sticker was very misleading. I called the GM at Best Car Buys and he said he is not responsible for the sticker on the window. He said he is not going to assist in getting the problem solved. I then had to contact the DOT Inspector General and open up an investigation for fraud. DO NOT buy from this terrible dealership!!!!!