Pool Parts Dolores…read more Needed to replace the Hayward air relief valve which was leaking and 4 - filter cartridges that both parts were original since having the pool installed Mario helped remove the air relief valve from the top of the filter housing with a large pipe wrench while I held the lid. I felt the people at Pool Parts went above and beyond to help me, they could have sold the part and said see you later. Love the private small business and the care provided. I also could have purchased everything through Amazon and saved about $60, but gotta applaud the personal touch provided by Pool Parts.

Hmmmmm. Sold me new salt-cell that needed additional parts to install. Another $200 and a few days…read morewith down system. A bit mom & pop and substitute staff working while the owner was out. Flakey or just bad timing.... Hard to say. Also recommended their "favorite" installer who told me free install ( also had him price out total pool remodel) then he never came back but did give me a poorly drafted quote of over $26K as I recall but then he vanished....

We have been with Island Time for 15+ years. During this time, I have found their service to be of…read moregreat value, consistent, diligent, honest, and caring. Specifically, the pools cleaners assigned to us (Larry, Kyle) have always taken time to converse with us about pool/pump/cleaning, issues which help us save time and money. Their service department is also exceptional. Recently (this week), I had a service technician (Scott) solve a problem in minutes after I had spent hours trying to address. Thank you, Scott. Yes, Island Time works for us and will work for you.

Honestly do not do business with them. I wish I'd read these reviews, but they are 100 percent…read morecorrect. Not only do they break equipment and intentionally create issues so they can "fix it" they completely take advantage of their customers. Additionally, I've had 0 - I mean 0 consistency on the individual who would clean my pool. It's extremely uncomfortable to see a new person outside my door (entering my gate unannounced) every single time they come out. Additionally, service days were NEVER consistent. RE: Cost. I agreed to pay more because I thought they were a premium service. What a joke - my pool never had so many issues. They overcharge for the market and the value is definitely out of scope. They upcharge every single chemical by nearly criminal amounts (and again it's a MYSTERY what you're being charged). They have 0 communication with their customers and apparently have expectations they don't communicate. It's apparent they're running a scam and really... truly... don't care about what happens to your pool - because they'll CHARGE you to fix it. I promise you, this company is a complete scam that hides behind a wall with 0 etiquette or customer service - completely rude and aggressive in their approach which is unreal coming from a business. As a professional myself who deals with customers, I could never (ever) imagine taking they approach they take when presented with issues or concerns. I agree with Buster... RUN... don't walk. ** Please DO read the other comments about "billing" - they charge $40 on an unclear turnaround expectation with NO INVOICES or NO NOTIFICATION on charges. You're BLINDLY charged - truly! And if you're NOT allowing automatic payments so they can rip you off with 0 documentation they will assess unreal fees that they NEVER explain or document. It's a complete nightmare.**

Rating: There were…read moresome positives in my experience with this pool company, but they were overshadowed by ongoing issues. The biggest problem was the billing -- invoices were vague, unpredictable, and often higher than what was originally discussed. It's difficult to feel comfortable as a customer when you don't know what you're being charged for. The owner/repair tech also wasn't as accurate in diagnosing my spa heater problem as he believed himself to be. After several visits and several invoices, the issue still wasn't resolved. Only on the final visit was the real problem finally identified and repaired, and the heater has been working since. While I'm glad the heater is now functioning, the path to get there involved too much confusion, too many charges, and too little clarity. Because of that, I can only give a two‑star rating.

Aquatic Pool Heating has proven to be the best I have experienced. Matt, the owner, is personable…read moreand solved our heater issue quickly. I would give Aquatic Pool Heating 10 stars if I could.

They suck, him an his buddy charge for shit you don't need and they scam you. They never know how…read moreto fix anything and then call each other to think of a scam to get more money for themselves. They make up shit when they don't fix it right. They will blame the customer and say you broke what they fixed. These two idiots don't have a clue on what they're doing when they are fixing ANY POOL they'll say they fixed it but they didn't fix it and then when you call them back they'll tell you "oh you sabotaged it." STAY AWAY from these two clowns they'll scam you and shit all over you. ALL THEIR REVIEWS they have are from party friends that they drink and smoke dope with or people they know and ask them to make a good review to make them look good. I am saying all this from experience. I watched them mess up pools at so many apartment complexs on purpose just to charge more for them to come back. I FEEL SORRY FOR ANY PERSON OR PROPERTY WHO HAS HAD TO EXPERIENCE THESE PEOPLE AND THEIR BAD SERVICE.

The owner knows pools and trouble shooting, not the ordinary pool service company. They respond…read morequickly and with knowledge, I would rather pay a little more the first time! The value of Edge Pool was worth the call in fixing my pool and maintaining!

What a great job at a reasonable price! I had a few tiles at the waterline that needed to be…read morereplaced and all the tiles on my spillway were cracked and a mess. Jason and his talented crew did a great job! I feel like I have a new pool!

We just moved to Scottsdale from the east and it was clear that the previous owners of our home did…read morenot take great care of the pool. Jeff came out today for his second visit and was absolutely wonderful. He took the time to explain the system to me and let me know what may need to be attended to in the future. He also was able to fix some issues we had with the pool filtering and vacuum system. Being brand new to the Arizona heat he gave me some tips on how to minimize evaporation, which my wallet will greatly appreciate. For the skillset and the amount of knowledge he has, the service is definitely a great value. Jeff is definitely my favorite pool guy.

This morning my pool guy alerted me that the motor on the pump for my pool was not working- that it…read morewas overheating and shutting off. He himself doesn't make those repairs but can contract someone to. I have American Home Shield so I filed a claim and within minutes, PDQ Pool Repair called me. First, when I go through AHS, it is usually DAYS before the contracted company calls, and I often call them first, so I was already in disbelief about how quickly PDQ contacted me. He let me know he was going to be in the area and would swing by in about 20 minutes. PERFECT. He got to work immediately and replaced the motor then came and let me know the work was complete. I am still in total disbelief about how this all happened- the prompt, friendly, professional service. I cannot believe he fixed it same day and didn't have to schedule multiple follow up appointments are wait on AHS for approval for a part. This was the best experience I've ever had- my pool guy also couldn't believe it. Am so very grateful for the speedy service and help.

Lindsey actually came early for the diagnostic appointment and found the problem (clogged suction…read morepipe) and returned the next morning and removed it in 5 minutes. Total cost was less than most companies were asking just for the diagnostic visit. Will definately use them again.

Aqua Sentry did fine by me, the came and replaced my motor and that's, that. They do a great job…read moreand communicate well.

The most only place to go for pool needs, troubleshooting, water testing the staff is knowledgeable…read moreand honest. Been con here since 1993!!

I was having trouble with my pump this past month. Called the competitor and they gave me an…read moreoutrageous price per hour but no set price. (What are these guys lawyers?) Anyway spoke to Henry at Corsons. He gave me a specific price adding that it might be lower. Here's what really meant a lot. In lieu of spending $600 he recommended a fix that might only cost $27 and sure enough it worked. Thank you Henry for not using my misfortune as an opportunity for a money grab!!! You have my business. By by Leslie.