This hotel is the best place to stay in Chico. The people at the front desk are very helpful and nice and the rooms are spacious, lovely and very clean. We truly enjoy staying at this hotel and highly recommend it! read more

As a Chico native, I remember the burned out shell of a building before it was transformed into this classy hotel. I don't know the history behind this early 20th century piece of prime real estate, or why it remained abandoned for so long. But it's dignity has been restored. And after bugging the kind front desk staff for about week, the formally completely booked Hotel Diamond had a cancelation. The hotel retains its historical charm mixed with modern conveniences. We got a queen standard room and were surprised by how spacious it was. The bathroom was large and the water pressure in the shower was fantastic--something that is hard to find in most hotels I've stayed in. The beds were comfortable and the flatscreen tv with a zillion channels made up for our view of the rooftop next door and the pigeons cleaning themselves. Unfortunately, we slept in too long and missed the complementary breakfast. But being a Sunday morning, the restaurant and lounge attached to the lobby offers brunch. This hotel is beautiful and I would recommend staying here if you're a first time visitor to the area. Especially if you're a local college student and want to impress your parents visiting from out of town. read more

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Very clean and quality room. It's obvious this hotel is run by pros. Restaurant below has top notch steaks and food. Great cocktail bar with live background music. Very nice and worth the $ read more

Awesome hotel in the heart of Chico. This is my "go-to" place when in the area. I must admit that I've had a somewhat biased opinion of Hotel Diamond b/c I have only stayed in the suites on the 4th floor, so I can't really speak to the appointments of the other rooms...but I have thoroughly enjoyed the rooms I have slept in. Great views of DT Chico from the balconies! The hotel staff is very friendly and non-intrusive, but can help with any concerns or questions if the need arises. A quick head's up: you are required to display a parking pass on your car's dashboard - so keep this in mind while checking in. It can save you some time if you know this in advance :) I look forward to my next stay! read more

This last weekend we had our company Christmas Party in Chico and chose the Hotel Diamond as our place of Lodging. My wife and I have stayed here on several other occasions. But this was a wonderful experience because all 12 of or staff members were able to bring their spouses. We ate at the restaurant down in the beautiful wine cellar! We played cards one night in one of the rooms. The hotel is historic and provides a very nice "Downtown" historic ambiance. Each room came with 2 $10.00 breakfast vouchers in the restaurant. The meals they serve are amazing!! Chef was formally a chef for some years at the Sierra Nevada Brewery Restaurant. If you plan on spending a day or two in Chico, CA do not pass up a chance to experience the food, fun and charm of this downtown, historic beauty:) read more

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My boyfriend treated me to a surprise date night and this hotel was clean and beautiful would definitely stay here again.

We had a wonderful stay this past weekend when we visited our CSU son. The front desk staff, in particular, Tanner, were very pleasant and both the check-in & check-out were a breeze. I do suggest that you look into their (Fivestars) reward program as our last stay put us over the top and we will be enjoying a complimentary room on our next visit. Without a doubt, the finest hotel in Chico located within a walking distance of just about everything a CSU parent could need. An excellent complementary breakfast is provided. Book well in advance as they do fill up quickly. read more

A lovely quiet historic hotel in downtown Chico. Old world charm that's very clean and quiet. Restaurant & bar closed that share their 1st floor thx to pandemic but other than that it was lovely. There free parking garage parking with easy walking to shops, coffee and restaurants. read more

We Just stayed here for our wedding night. I had originally booked a room with a double bed. After all of the wedding costs, I didn't want to spend a lot, but I really wanted to stay at a nice hotel for our wedding night. When we checked in, the gentleman at the desk was very kind. He have us a bottle of champagne. We get into our room and it appears to not be the room I had reserved, but a large room with a king bed. I did include that it was for our wedding night, in the reservation. They totally upgraded us! We are going to be spending our anniversary there. read more

I really want to say good things about this hotel. I have wanted to stay there for years and upon finally getting the chance, I am continually put on hold. I ask if they can accommodate switching us to another room for an additional bed. No, they are sold out. Roll away? Fold out couch? No. Then I am rushed off the phone. Very disappointing experience already and I haven't even slept there yet. read more

Great place to stay. Clean, attractive, takes you back in time to early 1990's. Great restaurant next door to the Hotel Diamond. Lawrence and Carol Dauch San Jose, CA read more

The place in general is really clean and a nice place to stay. Additionally, the staff are accommodating and very nice. It might seem petty but I'm reducing to a 3-start for the fact that the breakfast (mon-fri) is now a buffet in lieu the "sit down" style they had prior. Bummer to see the only genuine nice hotel in Chico go to a buffet style for their guests. read more

One of my favorite places to stay when in chico. The location is literally right down town. Close to the college and not too far from Bidwell park. Building is definitely older which which may or may not add to the appeal for some. read more

Old and tired. Our room smelled like pizza and my son found a green onion in his bed. I was alone with my two kids on a road trip and the front desk pointed to a luggage rack and told us to unload everything from the car or it would get stolen. The sidewalk was slanted and my two young kids could hardly hold the luggage cart from rolling away while I loaded it and the front desk lady watched from inside. read more

Staff at check in is not helpful. Request a checkout at 1200 noon as I will be running late from work the next day. Her reply it all depending of housekeeping. Really housekeeping make the rules now. During booking. I specific request a microwave as I will be arriving late and need to warm up the foods while driving back the next day to Las Vegas almost 11 hours drive. During the booking the receptionist state it will put a microwave in the room. Upon check in say there are no microwave. Every requests are no. Never even making a effort to make it right. It seems that she can't even be bother to talk to me as a guest. Very disappointing check in. I will be coming to Chico, every 2 weeks for work. Will look for other hotels next time since diamond hotel don't seem to be welcoming at all. read more

At $175. a night for the least expensive queen bedded room, Hotel Diamond is at the top of Chico's hotel food chain. It also is the premier place to stay with its many amenities. A prime location downtown, lovely and beautifully appointed rooms, a warm, welcoming staff, complimentary wifi, secure garage parking and a full breakfast including made to order egg dishes. If you want a quiet room, you will have a view of a roof top or wall. If you prefer an interesting outlook, it will include street noise. read more

We stayed at the Hotel Diamond on the weekend that we rode the Chico Wildflower (a century ride: translation- 100 miles). The Chico Wildflower also happens to coincide with Prom Weekend for one of the high schools in the area, and apparently a few other conventions, so getting a room is often difficult. Not at the Diamond. The hotel is really cute, with original wood and has an old town feel to it. Although really beautiful, I was unable to discern if there was a concierge. As we walked in, there were four young ladies working behind the hotel reservation counter - three were very polite. I got the feeling that perhaps these were college students, maybe sorority ladies, who were trying for a more upscale job in Chico. It's a good fit. Our room was comfortable except for the mattress - oh god, the mattress was horrible, but I can't complain too much as everything else was on par. Nice Aveda amenities. We even had a pigeon nest right outside our window that we got to watch (it was actually really cool). Located central to downtown, it was very easy to walk (or stumble) to and from just about any bar or restaurant in the area. Parking is easy, and is included with your room - just drive around the block to the parking garage where they have stalls reserved for you. Easy. For Chico, it's an excellent place. read more

My wife surprised me with a trip up to Chico for my birthday, and chief among that surprise was a stay at Hotel Diamond - complete with a scavenger hunt she had prepared throughout the hotel! The staff was super accommodating, and the night desk manager even helped play along with her game. Once I got to the room - one of their four suites on the top floor, complete with veranda, sitting area, private bedroom with King bed, and soaking tub - I was very impressed! We spent our entire Sunday just enjoying our room, lounging around, and staying cool on one of those warm Chico days. Two days removed from our trip, I wish we were still there! The only negative from the trip - and not worth enough to knock off a star - was that the elevator could use some air conditioning, especially during these hot valley summers! read more

Sorry, I have to give the thumbs down on this hotel. We checked into our premium room with the "bay window" - a lovely view of all of the cars in the parking garage. Can't leave the drapes open because every time a car starts the headlights stream into the room. My husband asked to be moved, but not a chance. Save your money and go somewhere else, we paid extra for a room with a bay window...this is a deal breaker! NEVER AGAIN! read more

I stayed here on 4.25.2014. I like this place. The location is central to everything and it's easy to walk to shops and restaurants. There is ample parking in the garage. The room was small but not too small. It was decorated well and had everything I needed without feeling cramped. The bed was comfortable. It was a nice touch to leave a card on my bed with my name on it as well as the complimentary water and snacks. The soaps, shampoo and conditioner are Aveda and the towels are high end. Restaurant and bar downstairs. you really don't need to leave the hotel. Not as pricey as similarly ranked hotels. Even though I'm a Hilton Honors, Marriot and Best Western Rewards member, I'll be staying here again on 6.1.2014 because I liked it so much. Good job! read more

Nice boutique-like hotel in the heart of Chico. Older place, but our room was exceptionally clean and well appointed. Nothing seemed "run down" in any way. Our room was definitely not spacious, but perfectly suitable for two and really no need for any more space. The AC cranked well, which was important given it was nearly 100 degrees while we were there. The staff was exceptional, from the front desk to the maids. I got free drink and breakfast coupons and stupidly didn't use them, so I can't vouch for the food. It's a compact hotel and the parking is free in the garage next door. Being next door initially seemed inconvenient to me, but it's honestly no big deal and it's covered parking, which is nice. I was there for a family wedding, so I didn't spend time exploring Chico, but this hotel seemed nicely situated in the heart of what I'm guessing is downtown, right near the university. There is a Starbucks a short block away. There are college kids EVERYWHERE. Only real downside: No wi-fi. They have hard wire hookups and the wi-fi is locked with no in-room instructions for how to access it, even if paying. If you've got it, why not share it with your guests? read more

Location is a huge plus for this hotel! 5 minute walk to CSU Chico and the downtown area. The employees were all very helpful, knowledgeable and friendly! The hotel itself is beautiful, and the rooms smelled lovely and were clean!! I would recommend this place for sure, and will probably be back next time I visit Chico :) read more

The hotel is lovely and the staff worked really hard to make our visit nice but their computer system was a disaster. Even before we got there, they had us checking out 2 days earlier than we booked and dropped one of our rooms. We fixed this about 4 times with the staff and still, right up to when we walked in to check in they had us checking out 2 days before than we were supposed to. Even after correcting this at the desk (the room ended up costing more than it was supposed to originally but at this point we were desperate) the parking permit they gave us expired two days early. We had to fix that later when we realized what had happened. My only other complaint is that I'm disabled and don't walk well. Twice the wait for the elevator took forever and then when it opened, there was a member of housekeeping in the elevator and they wouldn't let us on the elevator which meant I had to wait even longer which was actually incredibly painful. read more

Let me start by writing, "It's all relative." The customer service from ALL who worked at this hotel was absolutely great! When we arrived our room wasn't ready, so they offered us a couple of drink tickets for the bar. Now, we didn't drink the drinks that were covered by the tickets, BUT the point is they were offered:-) A bonus is NOT that it just offers a free breakfast...norms, that means continental breakfast of some sort. Nope, it is a $10 voucher where you can either order from the breakfast area on the menu the vouchers actually cover or apply the $10 off coupon towards an entrée not covered. Nice! The reason why I didn't vote this higher on the list is that the place is indeed a bit rundown and in comparison to other hotels I've been to not worth more than a 3.5, at the most. Now, if I only compared it to Chico hotels it would be 4-4.5 stars...We stayed in the Executive Suite with an nice outside patio, but just overall in need of some TLC. I would definitely recommend this hotel, as based off of the research we did beforehand this seems to be one of the top...if not the TOP spot. read more

What a gem in Chico! I have traveled extensively throughout the US and Europe and I must say I was quite surprised by the Hotel Diamond. To find a five star hotel in NoCal (outside of SF) is unbelievable. The staff was friendly and attentive. The room was stunning. Wood floors, granite counters, fireplace (gas but cozy), big flat screen with Direct TV - killer king bed with antiquish furnishing. My room on the 4th floor had a private patio which was awesome in the morning. The fluffy robe and slippers are a nice touch ala Ritz-Carleton. Another delight was the restaurant, Johnnies. I asked what the chef's favorite was on the menu and went with the Duck au Poivre, Champagne Pear Salad and the Madagascar vanilla bean Creme Brulee for Dessert. Paired with a Robert Stemmler 2006 Carneros Pinot Noir it was all a heavenly experience. Stay at this hotel and dine in and you enjoy a world class experience! read more

This hotel is a historic beauty! Pros: - Location is great, in the center of downtown, close to the college and all the shops and restaurants - Restored beautifully - Room is beautiful and clean - Comes with hot breakfast - Complimentary covered parking and Free Wifi Cons: - It can get a little loud because of it's location I loved staying here, plan to come back. Good choice! read more

This is not a review of the hotel or amenities. I haven't stayed here yet. This review is for WEDDING parties....I say beware. Consider a local B&B (ahem...Durham) or other hotels in downtown - - even if they lack the charm of the Diamond, they may be more organized and provide better service to you and your guests. The hotel IS beautiful and I have always wanted to stay here, was looking forward to it very much, but that's been clouded by all the nonsense I feel I've had to deal with since the beginning of planning our weekend there. We have had staff telling our guests we didn't have a wedding block (sending me into a small panic), contract typos and errors (that I had to ask about and clarify), website issues (our guests were not able to book online, rooms were frozen), and poor communication overall. The job of wedding block coordinator changed hands recently, and this has created even more confusion and headache, it was a less than smooth transition. Today, a front desk person informed my bridesmaid and her husband that the hotel charges MORE for rooms as part of a wedding block than if they had just booked the room for that weekend as regular guests. 1. If this is true, this is slimy, though I'm well aware anything with 'wedding' attached to it gets charged a premium, still slimy. and 2. why would she tell them that anyway?!? If I had one word to sum up my experience with the hotel so far, it would be: "unprofessional" read more

Hands down the best place to stay in Chico, and can't think of a reason to stay anywhere else. I've stayed here multiple times for both alumni gatherings and business and can't say enough great things about the staff, location, value, and overall quality of accommodations. Just be sure to reserve your room well in advance as they book surprisingly quickly. Ask any alumni where they'd stay if given the choice; chances are, its at the Diamond. read more

This is a very lovely hotel with exceptional customer service. The hotel is a renovated historic building that is right in the center of town but, rather unfortunately, directly adjacent to a large parking structure. If you are in one of the rooms with the impressive bay windows, for most of those rooms, that window is going to be looking into a parking garage. We had asked to be put into a quiet room on the other side of the building away from the parking structure and they were happy to accommodate us. The room we stayed in was nice and comfortable, though very small. It took some coordination for both of us to move around the room at the same time. Our view was of a brick wall a few feet distant. While not very interesting, it was much better than looking into a parking garage. I have to say that a car alarm was going off repeatedly one of the nights we stayed here and it was enough to wake us up when we were on the side *away* from the parking garage. I felt bad for the folks right by the garage. The hotel itself is quite nice and the staff is excellent. The customer service here is top notch. In the final breakdown, the price just seems a little bit high for what you get. I understand this is the nicest place in town, but be prepared to draw the blinds. And bring earplugs. read more

We have stayed here several times! Great downtown location... close to 5th Street Steakhouse so you can just walk!!! The accommodations are very good at the Hotel Diamond with an attached parking garage. read more

Fantastic location in downtown Chico and only a short walk from CSU Chico. The interior was lovely, though our room had a view of the wall of the parking garage on one side, and a roof top on the other!! Very friendly service at the front desk and the restaurant and they provide a free parking pass for the garage next door. We didn't get to take advantage of the complimentary gym pass, but the facilities sounded amazing (5 acres??!?? Wow!). As vegans, we were again short-changed on the complimentary continental breakfast (common amongst hotels, so they are not an exception here)--I was surprised to find that soy milk wasn't offered (and, of course, all hot-meal items were non-vegan)--I look forward to the day when more vegan options will be a norm rather than an exception! That said, I have to reiterate that the room was very, very comfortable, and all of the staff we encountered were so friendly, cleaning crew included. I would definitely stay again. read more

Shotgun room. Poor breakfast experience - I would stay again but in a larger room. Very pricey. In close proximity to many things. I walked the whole time didn't use taxi or ride share and drank and got to all of my restaurants in the area. Popcorn in room was stale. Nice they give complimentary waters. They r sensitive to smell so no candles or patchouli scented incense because they reported smoke on the floor. My room was a double mediocre bed. Should have been 120$ a night not 200$. My car was park uncovered in Bank of America parking lot with no security protection in the storm. I had no sheltered parking and was drenched going back and fourth from the car lot across the street. The one on. Premises is always full and not available. I don't know if ride shares are available enough in this region therefore I cannot stay again if I cannot get transportation. There almost none drivers available on apps in the area . Chico is a college party town so how is someone supposed to drink w no rides read more

Im not sure how to rate this one, but this is an experience worth sharing. I took the time to book a 10 plus person reservation for late Sept in May. We went through the process of credit card authorization and lots of emails, confirmation numbers, etc. Everything went great until it didn't. In late July I was notified that they double book and I would not have any rooms. They did offer to help me find a room and I gave them very specific details as to what I needed. They did what seemed to me as a cursory search as to what was available (not much 6 weeks out for that many people) and I ended up doing lots of calls myself to find what I needed. To their credit they did try and worked to connect me once I (emphasis "I") found a place. I never knew why I was the order that got bumped and not someone else. I do event booking often and have never seen this happen. Please check in with them often if you are booking with them. had I been notified sooner it would not have been a big deal. read more

On my way to the coolest spot in Chico. A very cozy atmosphere with lots of attention from the staff!

Very nice. My room is quiet,my bed is excellent ,,^ enjoyed my meal in the dining room, and. The staff are charming and helpful. Can't ask for more. read more

This is my first stay at Hotel Diamond, and I have to say , it was fantastic. So many benefits - - right in the heart of downtown and walking distance to campus - and free parking! - comfy beds and nice rooms - the TVs could use an upgrade, but the rooms are great! i felt more like it was someone's home than a hotel. - complimentary breakfast in the morning, including an omelette bar where I had a perfect veggie omelette... mmmmm - they give you Aveda products in the rooms. Spa products are perfect after a day of work and walking around town :) - free wifi access I was honestly a little sad to leave today. the hotel - and Chico in general - is very charming. read more

What a fantastic hotel! Thank you Yelp for helping me find this gem. I had to go to Chico for work and it being a good 1.5 hrs from the nearest REAL airport, I got the chance to stay at Hotel Diamond. The hotel has a lovely traditional feel to it and the staff is very friendly. I loved that they had bathrobes and slippers which I very much enjoyed lounging in after work. The room service from Johnnie's was prompt and delicious. It made for a very relaxing night. They also leave little snacks for you in the room- there was a pack of trail mix one night and some mint chocolates the other night. In the bathroom, they provide Aveda products and Godiva coffee. Niiiice. The complimentary breakfast has an omelette bar where they can even make egg white omelettes for you! Tip for anyone looking to stay there: request the left side of the hotel. There's a rather loud generator on the right side... read more

Yessss!!!! $5 unlimited mimosas with a breakfast purchase! You can't go wrong with that! Our waitress, Abby, has been AWESOME! She's making sure my cup is full and runneth over ;). I ordered the croissantwich and it's delicious! I highly recommend this restaurant! read more

Hotel Diamond - Nice bar and clean restaurant! - Hotels Near Me - CHICO, California

I booked this hotel for business travel and the plans changed. I called the hotel directly within 48 hours of booking to cancel the reservation and was told "don't worry" about receiving a refund. When I got back from my trip, I saw they had actually charged me in full for 2 nights! I called to request a refund and they referred me back to hotels.com (actually, they referred me to "Expedia" for some reason, which I've never used in my life). Hotels.com wouldn't issue a refund because the hotel told them that (1) I had not canceled (absolutely untrue) and (2) that they had called me before charging to confirm (also, untrue). I had my phone with me constantly- it was business travel and I needed to receive any important calls and I have a disabled child, so I am always reachable by phone. In any case, just know that, if you book this hotel.... consider it NON-REFUNDABLE no matter what the hotel tells you. They will blatantly lie and claim you never canceled and charge you the full cost, regardless... and, hotels.com will apparently believe a hotel staff person over a long-term (many years, many bookings, many $$$) customer. They lost me as a customer today (AirBNB suits me fine and I've never had a problem like this booking there). I've filed a fraud claim with my bank and will also file in small claims court to recover the cost from the hotel directly, if needed. What a crappy way to do business in the "hospitality" industry where you'd think reputation matters. read more

Will never stay here again! Check in was at 3pm and our room was not ready until 3:40pm so we had to sit around and wait. There is no complimentary breakfast like there usually would be due to COVID, but you still pay the same price ($200/night!). Plus someone was smoking in the hotel that night and it smelled so strong in our room. The staff didn't seem to care about the bad service either. Only thing going for this hotel is convenient local to downtown Chico. read more