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    Hotel EMC2, Autograph Collection

    4.4 (212 reviews)
    Open Open 24 hours

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    Outside
    Karen L.

    Great location and wonderful service! Third time staying here on our trip to Chicago and still loving it. The hotel style is pretty unique, modern and hip. It is on the smaller side, with not too much lobby space but the rooms are pretty decent in size. The design of the room is pretty cool, unlike the typical hotel. Service was great. When we checked in Jaqueline was so friendly . She went above and beyond to make us feel welcomed. I would highly recommend a stay on your next stay in Chicago.

    Smoked old fashioned
    Ethan B.

    Went in for cocktails after dinner and really enjoyed! Bartenders were great! Super knowledgeable and friendly with just the right kind of Chicago sass. Loved it! The drinks were fun and some good twists on old classics. I had two smoked drinks which hit the spot. Great place for a drink!

    Lynn B.

    Great location in the heart of the city one a half blocks from Michigan Ave. near the high-end shops and plenty of restaurants. We were in a king deluxe room with a city view, and it was small. Not too small for two people, but tight for two open suitcases. Showers is open to the room, but a curtain can be pulled for privacy. Staff was welcoming and pleasant. Live musician(s) were performing most in the entrance of the attached restaurant. Very nice vibe!

    Bacon cheeseburger
    Meredith C.

    My husband has stayed at this hotel multiple times when traveling to Chicago for work. It is a nice hotel in a good location. Room service was ok, but he was starving after a full day of travel.

    Kristi H.

    I have never stayed at an autograph collection Marriot and I stay at Marriott all the time. The experience has been like none other. This hotel is gorgeous and so so freaking cute. The shower is awesome. The set up is perfect. The attached bar is sweet! Now I will try to book auto going forward.

    Carolyn M.

    Nice stay overall, but major issue with the shower. Room 501 really needs to fix its bathroom set up. Every time I showered, water poured out from under the shower and completely soaked the bathroom floor. I had to use extra towels just to keep it from flooding toward the sink area. The room itself was clean and comfortable, and staff were polite but the shower design is a serious flaw that makes it hard to enjoy the stay. Hopefully management looks into redesigning the shower area. It's a simple fix that would make a big difference for guests. (See pic)

    Gym with towels and a few pieces of equipment not shown
    Isaac B.

    Came here for the Cubs Wild Card games. Phenomenal Location: 10/10, near Northwestern campus, plenty of food and entertainment options. Customer Service: 10/10, the front desk attendants were always bubbly and in good spirits. Room: Bed was comfortable, black out curtains, no complaints whatsoever. Rainfall shower head. Adequate pressure. Gym: What you'd expect, dumbbells up to 50lbs. A few treadmills, ellipticals, benches etc. Towels were provided, no water bottles, did have a water filling station. Food: If you are a titanium elite member, you get an option for free breakfast (up to 44 dollars). Take it. Seriously. I cannot overemphasize how good this food was. I don't think I came close to using the entire voucher daily. Thats eggs, toast, potato and cheese hash brown, yogurt / granola, grapefruit juice and coffee without scratching 35 bucks. Overall: I would definitely stay here again, I look forward to it!

    Maria-Elena T.

    Visiting a friend and stayed one night. Pros Ab board in gym Gym 24 hour Gym had disposable wipes. Good music in the gym The good shower caps and they were in the room! Nice vanity kit. Location Room dark Cool and efficient elevators Snacks and wine in the lobby Friendly staff Printed for me Makeup mirror! Alexa to play music Robots! Happy hour wine and snacks in the lobby. Cons Housekeeping issue and communication? Many complaints about room not ready and one woman asked at nearly 5:30 and they said they forgot to call her to tell her it was ready. Room v small. I was one person with 2 suitcases. Can't imagine if there were 2 people with 4 suitcases. My layout would have made it v difficult to move around. I would stay here again!

    Art
    Gracela B.

    Tech savvy and modern hotel. Love their restaurant where we had breakfast daily - front and restaurant staff are superb. Valet is another story - I came out to check on our car (coming from restroom) and asked if a white jeep was outside and the valet gave me attitude and asked me for the "number". In any case, he was of no help so I asked my husband for the ticket and I figure that has the number. It wasn't a busy morning there were only 2 cars parked for valet and apparently one is a white jeep so he could have spared me with his attitude so early in the morning. There were so many ways he could have answered. Sighed... other than that, I wanted to give 3 stars but not fair to the other hardworking staff. I did report it to one of the staff for she saw me walking back with a strange look on my face and she said she will mention to management. The rooms though can be cooler - AC was off. Love the location within walking distance (.5-1.5 miles we love to walk and explore) to Sbux Roastery, Gibson's Steakhouse, Magnificent Mile, Navy pier, Art Institute of Chicago, Harry Potter store.

    Paid and extra $100 for a room with a view and this was it. Do not stay here! They are completely incompetent
    L T.

    Absolute worst hotel experience I've ever had. Where do I even begin... -Found unauthorized charges to my credit card. They couldnt explain what they were for, but still after contacting them multiple times I was never refunded. -Was charged extra for a room with a view, which was just a roof covered in air conditioners (see picture). -The front desk gave keys to our room to another guest who not only entered our room but locked us out of with all our stuff inside. -Paid nearly $300 at their restaurant and did not receive the appetizer or dessert. They said they would refund (which they never did). Management and Marriot have done absolutely nothing to refund us the $100s they stole. DO NOT stay here under any circumstances! Not worth the risk.

    JR M.

    Lovely little gem! Arrived after flying on a red eye - I let the front desk know we would be in early and to my surprise there was a room for us at 6am! Room was spacious and very modern in design. There was an issue with the bathroom door and we have to call a couple times - not sure what the delay was but ultimately it was fixed. Location is perfect - close to several bars, restaurants and shopping. Would stay here again!

    Hunter S.

    I stay in hotels about 240 nights per year and this might be the coolest hotel I've ever stayed in. Aside from the fact the decor is mega modern/futuristic, moody, and sexy--this hotel offers top notch service. Checkin was easy. As a Bonvoy ambassador, my room was upgraded to a beautiful city view. I had a welcome letter and box of truffle chocolates waiting for me upon entering the room. The linens are smooth and crisp and the beds are so comfortable. The blackout curtains are some of the best I've ever experienced--they actually kept the room dark. The room had an Alexa and cool speaker to play music. TV is Netflix enabled and there is free Showtime. Some people have talked about THE SHOWER. This is a fun and sexy addition to the room--the shower is glass and in the middle of the room. Could make for a steamy couples getaway. That being said. The people complaining about privacy may not have noted the huge, all-encompassing curtain (same material as the blackout curtains) that can be pulled forward and goes all the way around the shower and vanity area. Completely private. And the toilet is separate and has a separate door. So honestly, this is no less private than any hotel room. In fact, some hotel rooms I've had in New York are a little less so. Housekeeping is excellent. Room service with their little delivery robots is so cool and super fast. The restaurant downstairs, The Albert, serves high end Italian and meat dishes and cocktails. I went there every night of my stay because it was convenient and served great meals. The service there was awesome too--the best service of possibly any restaurant I've been to (and I eat out almost as many nights as I stay in hotels). As I said in my separate review of The Albert, my business in Chicago is currently finishing up, but this will likely always be my Chicago go to spot from here on out.

    Shower

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    My favorite Bonvoy option in Chicago - hands down. Great rooms, excellent location, solid hotel restaurant/bar.

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    Page 2 of 6

    Ask the Community - Hotel EMC2, Autograph Collection

    Review Highlights - Hotel EMC2, Autograph Collection

    Robots, Leo and Cleo will deliver your request items after texting for them- by far the best part of the hotel!

    Mentioned in 37 reviews

    Read more highlights

    Hampton Inn Majestic Chicago Theatre District - King Room

    Hampton Inn Majestic Chicago Theatre District

    (139 reviews)

    $$

    The Loop

    While searching hilton.com for a hotel to stay at on the day of my birthday, Hampton Inn Majestic…read moreChicago Theatre District was the first to pop-up within Chicago. I want to say that I have had my eye on this hotel for a while now after looking for Hilton hotel locations with a peloton bike, which this one has. Other than that, I loved that the location of this hotel sits in the heart of Chicago, surrounding a plethora of activities which made it the perfect choice for hotel stay to celebrate. Okay, it was an experience going up to the lobby area to check in at this hotel, a blonde moment as I am known for if you follow my reviews. The lobby is located on the 4th floor, so be sure to choose "L" for the lobby because there is no 4th floor button listed in the elevator. Me and two other hotel guests had an adventure going up to the lobby area after trying to figure out where the 4th floor button was. My experience with the receptionist working behind the desk was nothing less than professional. Since my room was already booked through Hilton Honors, the only thing check-in consisted of was a verification of my information, a briefing on what is offered, and the receptionist giving me my room key. For your information, check-in starts at 4:00 PM and check-out ends at 12:00 PM! If you have the Hilton honors application, there is the opportunity to check in with the application, choosing your room, and receiving a digital key, which will allow you to go to your room contactless without seeing a receptionist upon your arrival. I have not used this method, but if you are interested in no contact whatsoever then you can use it with the Hilton Honors application. After locating and entering my room, I thought to myself this is fancy once I took notice of the design and interior color which appeared so elegant! There was a variation of vibrant colors in the room from its curtains to the headboard of the king-size bed, the carpet, and a gold chair that looked like something out of your grandmother's house. Out of all, I just could not take my eyes off the curtains which reminded me of cherry blossoms because of the colors. Inside the bathroom there were liquid products by Gilchrist & Soames Zero% attached to the wall. Throughout my travels, I have noticed that hotels have completely dealt away with the mini shampoo, bath soap, and conditioner products that made great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable in the king-sized bed during my stay as my head was engulfed in between the comfortable pillows. While utilizing the shower, I really enjoyed the water pressure; its soothing pressure made me feel very cleansed during each usage. It was wonderful toggling with the spray patterns, with the addictive feel of the pressure hitting my face and body. Other things the room came with that I noticed were a comforter, an iron, ironing board, blow dryer, safe, comforter, a coffee maker (Hamilton Beach), a mini refrigerator, microwave, and USB and AC plugins attached to either the headboard of the bed, lamps, or the television cabinet, which added a nice touch to the room. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Hampton Inn Majestic, as expected, had an exceptionally beautiful inner interior! As a fitness enthusiast, it was great having a fitness center onsite because it allowed me to keep up with my fitness routines during my stay. I must say that I was pleased to see several dumbbell weights, medicine balls, kettlebells, a decent selection of workout machines, and two peloton fitness bikes which charmed me out of my panties once I spotted them. And oh, honey did I enjoy it on my birthday with the lovely Hannah Frankson as my peloton instructor, who put my legs through torture during her low impact workout. Having the complimentary breakfast was a relief because I did not have to worry about finding a restaurant for breakfast in the morning. And I was highly satisfied with the quality of what was presented. It is served daily from 6:00 AM - 10:00 AM. For you all visiting the city of Chicago, there are plentiful sights, activities, and restaurants within a radius of Hampton Inn Majestic. As a resident, a few that I adore are Willis Tower, Millennium Park, and the Art Institute of Chicago! Next door is the CIBC Theatre, which I noticed upon my initial arrival at the hotel. And if you are looking to explore the city or outer part of the city, the Chicago Union Station, and CTA Train Station are very accessible to-and-from. I would surely book Hampton Inn Majestic Chicago Theatre District again due to my experience with it because the hotel met my comfort needs, and I loved that its location is within an accessible distance of things of interest in downtown Chicago. ~ Live every moment ~ Thomas G

    Hampton Inn majestic will let you relive the Chicago fire!!!…read more Was not a fan of their elevators since they kept jumping from levels 6 and 7 and would randomly stop without being called. The last Hampton inn I got stuck in the elavator and had an off experience with getting help, so I chose to use the stairs. Upon using the stairs we were met with SEVERAL linen boxes blocking our only exit. They were all in different directions and could not be easily rolled out, especially when we were blocked behind them. Instead we had to parkour over it to escape. There was a valet driver sitting at the front and ignored us after I asked for help and continued to say she's just valet she can't do anything. These bins were there for well over an acceptable time, blocking the only stairs and fire safety exit but also for people that didn't enjoy their sketchy elevators. And again, pallets were there days later also blocking the ONLY emergency exit and stairwell exit. Completely unacceptable in a normal city let alone one with history of building fires. Exits should not be blocked and it's clear the building uses this space for "storage" often. Before the fire situation even happened, their breakfast situation was insane. Our first morning was on a Monday. Their service is until 10 am and around 9am we headed down for some fuel. By that time, the dining room was packed, the tiny buffet room was empty of food but packed with people who were waiting for tables, chairs and all of the food to be restocked. One woman was trying to run the whole operation while two men just stood behind the concierge desk and watched the shit show of breakfast service happen in front of them. Someone should have helped her get breakfast together. Even if it wasn't their job, in hospitality, their job as hotel manger or anyone who works in the hotel is to make sure the guest have a pleasant stay, not to look pretty sitting in front of the Hampton inn welcome to Chicago sign. Overall unorganized and not something nice to look at when you first walk into a hotel lobby, chaos. You would think the grievances would stop there. However we were then denied the benefits that we get as gold Hilton members. Previously at hiltons and Hilton branches we have been offered two bottles of water per room per day. Most of the time they would be offered upon check in (which they did not) and given daily throughout our stay. This time the concierge allowed my mom just to go grab them out of the fridge. The next day we did the same and the concierge Robyn gave me immediate backlash even after I said we were previously allowed to take them. She repeatedly said I was wrong and gave no hospitality to hear my side of the story. I didn't want to cause a scene and returned my water. She then slammed them onto our table as I was eating breakfast with my family. Definitely could have been better ways for her to deal with the problem and I did not appreciate the hostility coming from the concierge at 9 am. We were already all crammed at a small table because there are no seating arrangements easily accessible for families or even enough seats in the dining room. One star because housekeeping did great and my room was clean and refreshed when necessary (and because zero is not an option) Otherwise I would hope I never have to stay here again.

    Courtyard by Marriott Chicago Downtown/Magnificent Mile

    Courtyard by Marriott Chicago Downtown/Magnificent Mile

    (197 reviews)

    $$

    Near North Side, River East

    It has been a whole decade since my return to the Windy City. I stay at the same hotel- Courtyard…read moreMarriott. It is amazing thanks to Josephine, she gave me a quiet room to rest and even has the extra towels brought up before I could even reached the room. Now that is service! We will be back. Thank you Josephine for making these weary travelers feel comfortable and care for!

    Stayed here for a total of 3 nights. There were just way too many issues for the price that we were…read morepaying. The staff were somewhat friendly until different things started to come up... 1st issue: Friday night the elevators completely stopped working. Big problem due to having a small infant and needing to get the stroller down. We were staying on the 10th floor. But an even bigger problem was that we started to notice floods of people come on our floor and notify us that there was not an exit even via the stairs!!!! My husband got on the phone with the front desk and the reply was "you are just going to have to wait for the elevator." This was completely unacceptable and UNSAFE- what if there was a fire? What if something dangerous was happening and we couldn't get out of the building? This itself would have landed this hotel at a 1-2 rating. The elevator issue didn't fill resolve itself for our whole stay- only 2/3 were in service and they took 5-10 minutes to show up each time. Seriously inconvenient. 2nd issue: they put one of our rooms (we had 3 groups) literally next to the pool. Kids were screaming their heads off beginning at 6:30am and it would carry on until 10pm. When SIL called down to the front desk she was told "sorry that's just how it is and it should quiet down soon." Again, completely unacceptable. We had young children and infants who needed to nap and go to bed early. 3rd issue: we asked for a late check out since our flight was later and we needed to get our baby to take a nap- after all of these issues they said they would extend it to 1:00, which was nice. We did then ask if it could be extended another hour and we were told it would cost $25. Fine... what was not fine was when there was banging on our door and someone walked in at 1:25pm to clean the room. It woke up our baby and completely defeated the purpose of us extending our late check out and paying the extra $25. 4th issue: apparently they don't clean the rooms unless you are staying for 3 or more nights? We didn't know about this and assumed we would get new towels since there is a sign in the bathroom saying "hang towels to reuse" or "if you would like new ones, place them on the floor". We needed new towels so we followed what it said and then were told our rooms wouldn't be cleaned or even checked to see if we needed new towels. Good things I will say: - very convenient area - provided a pack n play - Starbucks in the hotel - hotel room was clean Would have love for this stay to have been better since the Marriott is well known and usually a great place to stay.... but the lack of customer service makes it hard to want to book another room at a Marriott hotel.

    Canopy by Hilton Chicago Central Loop - Guest room

    Canopy by Hilton Chicago Central Loop

    (47 reviews)

    The Loop

    Had a great stay here. The staff was welcoming and pleasant from check in to check out. The hotel…read morewas very clean, and the room was comfortable and well maintained. The location was convenient for getting around the Loop and made it easy to walk to restaurants, attractions, and public transportation. I'd definitely stay here again the next time I'm in Chicago.

    Do NOT PURCHASE a Hilton VIP package not patronize Hilton hotels it is a SCAM…read moreI paid up all the fees and was told to start scheduling my vacations. A family crisis occurred and I couldn't go on the trips. Hilton didn't give a fig about my situation, they foreclosed my time share and refused to grant me the trips I had purchased. Hilton are scammers with business suits and a glitzy facade. How can you foreclose what I had totally paid for, and refused to grant my trips I guess I was supposed to leave my sick disabled mother and go take vacations. They didn't try to work with me. After a presentation by mannequin looking sales representatives with plastic smiles for 2 boring hours. We were led basically to what was a bull pen and sent sales representatives out who practically hunted you down and said please just listen to our package deals. I tried to say no, and when I asked for the way out they hedged and started the pitch with me standing there subjected to high-pressure, long sales pitches that they do not take "no" for an answer. My instinct told me not sign the contract but I am like hey maybe I can use a couple of vacation. I was harassed and flat out hustled me. They have all these hidden restrictions, if you call them they bounce you around like a basketball. I was trying to communicate the situation about my mother's illness and they just avoided me. Unfortunately, I found out customer service and experience that you receive at Hilton won't be the same as HGV promotional presentations. HGV's goal is to sell you on the timeshare package and use ANY excuse to renege despite. I used to love Hilton hotels but after this experience I will NEVER PATRONIZE the hotels again, and I advise no one else do so either unless you love your money stolen, and strategic ploys to undermine you and keep your money, they use high maintenance fees and another situation. They keep calling me telling me if I pay 199.00 I could rent my timeshares out for 17,000 to 25,000 because companies were willing to pay. If I don't have a time share why are they constantly call me to rent mine out. Also, why do I have to pay to rent out my timeshare??? IT IS ALL A SCAM to get your hard earned money to benefit thugs in suits getting rich off your money So I kept calling, they only answered when I complained about them to BBB. And I was told rather coldly, I couldn't get my money back nor go on any trips. So just took 2,000 dollars from me because of a situation that was totally unavailable and show no compassion, nor did they try to commit to the "excellent service" they provide. These promotional vacation packages have strict, rules that are not clear and when you try to get an understanding, they shut you down. and just a bunch of malarkey. I also found out Hilton Grand Vacations (HGV) and Hilton hotels are affiliated. They use that HGV program to find more idiots for them to get richer. I don't care if these are two "separate " entities. Hilton allows them to use their name to lure people in. You can not tell me Hilton and HGV are cohorts in crime. If you let scammers use your name it's simple math both entities are scammers. I advise you to avoid both like I said unless you have free money to give away.

    The Langham, Chicago - Two double beds.

    The Langham, Chicago

    (442 reviews)

    $$$$

    Near North Side

    Truly a 5 star experience at The Langham!…read more I was lucky enough to be gifted a stay and had an incredible time. The hotel is so beautiful, I can see why it's ranked #3 in the nation. If you're able to splurge for club access at $200/person, you'll get to experience stunning city views, breakfast, afternoon tea, snacks, unlimited cocktails, and evening bites. We were also sent a bottle of wine and snacks to our room. I loved that they have a free spa area where you can use the sauna, heated stone loungers, and cold showers. The pool was stunning and we enjoyed swimming, just wish the hot tub was hotter as it was lukewarm. The room was great as well with a Nespresso machine and relaxing tub. Every time we stepped out of the room we would come back to a nice surprise, the room would be cleaned or they would leave the water and ice. Very attentive customer service here. Overall it was nice to live in luxury for the night, highly recommend if you're looking to splurge and relax! Hope I'll be able to stay again someday.

    The Langham is going down as one of my favorite hotels and arguably for sure top 5…read more The room was amazing and I was very impressed by the birthday set up my wife arranged with the hotel and a third party vendor. Our view was stunning and I loved I could see downtown and the river from our room. We booked the cinema suite for a cute movie night and I loved that. They had a cute popcorn station with candy and pop, plus you can order room service. The spa was amazing and the facilities were nice.

    The St. Regis Chicago

    The St. Regis Chicago

    (46 reviews)

    $$$$

    The Loop

    I've been to Miru many times and finally got to try out the hotel for a staycation…read more Pros: -I loved that they had two restaurant options in the hotel. Both have incredible views but I would definitely recommend having at least one meal on the Miru patio if you are there during nice weather. -I was most surprised by their massive gym and has stunning views. It's also open 24 hours. They offered Pilates classes as well for an extra fee. -the hotel is brand new and all the finishes are so high end. The rooms are clean and quiet. The hallways are huge and felt like a maze to navigate but it also added to feeling of privacy. -there were so many high end details that made it extra special (the cozy Frette bath robes, welcome drinks, treat box in the room upon arrival, and the accent lighting in the room). -the location. It's just across the river from the heart of Michigan ave on the north end of a residential development. You don't feel like you are in the middle of the chaos of the city but the park, lake front and river are footsteps away. Negatives: -view was underwhelming ( fourth floor river view . Might choose the park view next time. I'd also recommend not facing the river as there was lots of honking/noise. -the room layout was awkward. They have this huge desk between the bed and tv. The full length mirror is a down a long hallway from bathroom/ where you would be getting dressed. -the room service comes on these huge heavy trays. The staff seemed like they were straining under the weight of it/ it was awkward. -I'd probably skip the spa/massage -$90/ day parking. Was able to do a spothero for about $40 next door.

    Strongly recommend staying away from this hotel. Staff is…read moreincredibly rude and tried to get a reservation at the restaurant to which we are currently staying at the St. Regis and they couldn't care less even with our ambassador elite status.

    Fairfield by Marriott Inn & Suites Chicago Downtown/River North

    Fairfield by Marriott Inn & Suites Chicago Downtown/River North

    (168 reviews)

    $$

    Near North Side

    I had a wonderful experience staying at the Fairfield Inn over St. Patrick's Day week. I appreciate…read morethe hotel having a filtered water station in addition to the ice machines. I want to give a special shout out to Fannie, Javier, Dayana, and Jose for their top tier service at breakfast each morning. The food was delicious, the facilities were clean, and the staff was nothing but kind and attentive. My friends and I will definitely stay here again.

    A great "home" during a weekend visit. Friendly, helpful staff. Parking in the area is crazy, of…read morecourse, but they have a deal with a nearby garage for free self-parking. We arrived late and tired and took the lazy route, paying a fair amount for valet service. The usual tiny expensive store in the lobby. A microwave and plastic utensils around the corner by the security desk, handy because there was only a fridge in our room. We had forgotten something and asked to borrow it at the check-in desk, and they and security were super helpful and pleasant. The room was smallish but plenty big for our purposes. Two queen beds, comfy and clean. Decent-sized bathroom. Nothing big or fancy about any of it, but sleek and comfortable. Nice view of the city out a big window. Plenty of charging points. Very minimal free breakfast, but handy enough, with great staff there too. Caffeine and other sustenance to get you out the door. A bit expensive but, hey, heart of the city, and we came near some big events that surely drove the price up. I'd stay here again. Not too far from the Red Line, and easy walking to many stores and restaurants.

    Hotel EMC2, Autograph Collection - hotels - Updated August 2026

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