I got a valve control module installed by HOUSE today and it was a wonderful experience. The employees there are all car enthusiasts and that made for great atmosphere and conversation. The technician even took the time to show me the work process and took extra measure to make sure my car stayed pristine. Overall from the managers, service agents and technician, it was a smooth and easy going service. I would definitely recommend giving them a call and dropping by to see their work and care. read more

If you have a Porsche and need service and professional care, without going to a dealership, then House is your go to. They are so knowledgeable about Porsches, have passion for them, respects them and take great care with your "baby." Let's face it, having a Porsche isn't cheap and you want to ensure people taking care of your pride and joy know what the heck they are doing. House is it. We've used both their Pasadena and Encino locations. John the manager and Karina, service rep at Encino are both incredibly helpful and trustworthy. And, Greg the owner is authentically good guy and a respected business owner. read more

House Automotive - Encino facility - Auto Repair Near Me - Encino, California

John A. at the Encino shop really helped me out with my new (to me) 2014 C2S. I knew it needed Porsche recommended maintenance and the team was able to help me out with getting replacement parts that were covered with my extended service warranty. Both Johns at the shop are super friendly and helpful. The provided rental while the car was being worked on was extremely appreciated. I look forward to having House Automotive address my car's servicing needs. read more

House do all the work on my Porsche, the only non-dealer shop I'll trust with my car. I have high expectations and the crew here meet them. Team are knowledgeable and transparent. read more

Jennifer was very friendly, professional, and had amazing customer service. She was helpful, kind, and made us feel very welcomed. We really appreciated her positive attitude and would definitely recommend this place because of her! read more

If you have any Porsche you have to bring it to House Automotive. The highest level of luxury car service. They understand Porsche, and the demanding needs of Porsche enthusiasts. From drop off to pick up, the experience is top level. Brian Lewey, Director of Operations, has been absolutely incredible. What an amazing asset to the company. He understands Porsche clients, and is a Porsche lover himself. I can't recommend House Automotive enough. Thank you Chad read more

Jennifer was very helpful and took the time to provide pricing for the services needed for my 2019 Macan. She was professional, knowledgeable and easy to work with over the phone. Thank You House! read more

Jennifer was very helpful and quickly got back to me with a price quote for my Porsche Cayenne. I appreciated her communication and professionalism. I'll definitely bring my car in when the brake light comes on. Thank you, Jennifer! read more

Gennifer was so kind and helpful on the phone! We really appreciated her great customer service and will definitely come in when we're ready. read more

Another great experience. Scheduling, keeping me in the loop, communication via emails and texts with updates when I was out of town and hard to get a hold of... John was awesome to work with. And the work was done efficiently and expertly, and a very reasonable cost. Couldn't be happier, and I will definitely be coming back for my next service. read more

House Automotive - Auto Repair Near Me - Encino, California

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I've been coming here for over a year now and I continue to recommend this place. They are affordable, kind, knowledgeable, and personable. John took great care of me and did not charge me for an inspection or service. Moreover, they are very professional and know their craft, thank you! read more

Exceptionally pleasant experience! Everyone was friendly and helped me out right away when I arrived. The team was honest, efficient, and made the whole process smooth from start to finish. A shop you can actually trust! read more

Took my Panamera in for an engine light and yearly inspection and found a different experience yesterday. Tara Dakarman who is their current manager took my car about 15m to quote me $2000 for spark plugs/coils among other things. The estimate was an email- yes an email and I was told not to drive the car. Unfortunately for this young lady, I have worked on cars my whole life and know the difference between an estimate attachment and an email. The people who bring their cars in are not expecting Toyota type service- so it behooves me to think quality control has gone down- I left a great review in November when Aaron was running this shop, however I am disappointed the attention to detail, customer service was lacking. Hopefully House will get qualified personnel in their hands and restore confidence to their customers as before. In the interim, I will be taking my business elsewhere. Unacceptable... read more

There's a reason this place is worth driving to for my car service. Tara was an exceptional help- incredibly friendly, straight shooter with the information, and is a solid liaison for a great customer service experience! read more

Great experience, very knowledgeable and professional. Took my 911 for a computer check, Tara and John helped me with everything and after they checked my car and told me what I need to do, I asked how much do I owe them and he said nothing, we r just glad to help u with ur car. I mean wow, I called 2 other Porsche shops before here and one of them asked for $250 and the other $170. House Automotive is my go to Porsche shop from now on, they made it easy for me to trust them with my toys and that means a lot to me. Thanks read more

I had them programmed my FOB. It cost less than the dealer ! It took a bit too long but they performed an inspection as well.

These guys are far and away the best. I have owned 2 late model 911's and HA have serviced both. The work is impeccable. The staff is responsive, professional and very very friendly. Pricing is excellent and far more competitive than the dealers The dealerships could learn a lot from these guys. Special should out to Selena. She is the best. read more

Great customer service and Greg was very responsive which is something that I look for in a shop. John and Oscar were both great. Went in for a PDK and differential service. Highly recommended' read more

I called this place to get an estimate for an oil change, cabin filter, and air filter. The person I spoke with told me they would call me back in a few minutes with the information. It's now been two days, and I never received a call or any follow-up. This kind of lack of communication is really disappointing. If this is how they handle a simple estimate, I'm not sure I would trust them with my car. Poor customer service. read more

John saved me a ton of money on a Porsche Boxster S that I fell in love with. The exterior was unsurpassed. However, John and his team did a thorough inspection and found some issues that within a couple of months would have led to the car being a money pit! I wanted so, so bad to purchase the car, and I even asked the dealer, BMW Auto Nation of Valencia, to negotiate recommended repair costs with me. In fact, I even agreed to pay some of the recommended repairs. Unfortunately, though, BMW Auto Nation of Valencia was unwilling to negotiate, which meant I did not end up with the car. Were it not been for John and his team, I would have eventually been fleeced for several thousand dollars for a car that looked good on the outside, but was problematic under its hood. I sooooooo wanted this car! :( Thanks, John! read more

House Automotive - Auto Repair Near Me - Encino, California

The best in the business for independent Porsche service, better service than the dealer and you'll be able to save a lot on service costs. Great for annual services, and performance upgrades. I try and recommend you guys to all the Porsche people I meet, thank you! read more

House Automotive - Auto Repair Near Me - Encino, California

I can't say enough about the "customer service" experience I had with HOUSE Automotive in Encino. John and Jenna, the service advisors, and Oscar the lead tech, were great to work with. They did their best to answer the questions I had (there were many given the challenging issue with my car) and I truly appreciated their effort. Although the issue could not be resolved at that time, I could tell that John was doing everything in his power to try to get it done. I also also appreciate Greg, the owner. When he learned of the issue with my car, he went out of his way to make it right . A friend of mine recommended HOUSE....I would do the same. E read more

The guys here are amazing. My macan's dashboard lit up like a Christmas tree because of the rain playing tricks with the sensors and the guys helped clear all the faults for me. I appreciate you guys and know where I'll be coming from here on out. read more

House Automotive is an impressive business. What strikes you immediately when you enter is how clean it is, but that is just the beginning. The client relations managers are attentive, patient, and knowledgeable. I have only had an inspection of my 2000 Porsche boxster so far, but the 6-page written summary contains not just details but pictures too -- wow, a first for me! Since I have not had any work done by House, I can only comment on price -- to me the cost of labor seemed high as I have found that typically labor accounts for 50-70% of costs while for my extensive list of suggested repairs it was about 90%. This may be in line with dealerships, or the very extensive list of service suggested, but not with the independent shops I am accustomed to. read more

Exceptional experience from start to finish. Tara is a stellar professional. Great communication, clear pricing and on time delivery. Thank you for such great service and kindness! read more

The Encino HOUSE location has been my go-to shop for a number of years for maintenance. I always leave feeling great about the attention to detail, thoroughness, and friendliness of everyone there. The work is outstanding and they keep you up to date with what may need attention in the future and why. If you have a Porsche and need a shop that knows them inside and out, I can't recommend them enough. read more

I had an exceptional experience working with Karina at House Automotive. She's not just your ordinary service advisor--Karina is incredibly knowledgeable and informative, walking me through every detail of the work being done on my car. She is transparent about what's being done and why, which gave me full confidence in their service. The inspection was thorough and precise, and they provided solutions at a very reasonable price. I highly recommend House Automotive if you're looking for a shop you can trust with your vehicle! New Loyal Customer. read more

Yesterday I initially tried to change out the rear wiper blade on my 2018 Panamera 4 myself, but after about an hour of struggle, I decided to ask for help. That's when I remembered I received a flyer in the mail for House Automotive, and I'm so glad I did! Karina, the advisor, was incredibly helpful. The technician installed the wiper within seconds and made it look so easy and now it works perfectly. Their expertise and great customer service won me over!!! I'll definitely be a returning customer. Highly recommend House Automotive! read more

I was calling different places to get quotes to replace the broken windows switch for my Cayenne and Karina from HOUSE Automotive did a great job on giving me a quote and explaining me in detail the steps. I told Karina I urgently needed help to roll up my windows, otherwise I wouldn't be able to drive the car since it's so hot outside in the summer. She told me to bring in the car and so I did. They took the car and helped me to roll up the windows. The mechanics working there are amazing and so knowledgeable . I was saved from a huge headache. Thank you so much Karina and the HOUSE team. I highly recommend this place. read more

House Automotive - Auto Repair Near Me - Encino, California

Karina is the best service advisor I am so thankful for her. She got everything approved under my warranty and I am very happy to only take my car to them. read more

Stopped by for a track inspection last week. Karina was super helpful in ensuring I was taken care of right away. She got me in and out in a timely manner. I definitely recommend anyone needing a track inspection to stop by HOUSE. read more

House Automotive - Auto Repair Near Me - Encino, California

Great Service Greg's Staff was very Knowledgeable and did great work. Tara the service Rep had lots of knowledge and was able to get my car in and out with no problems. I always come here for best services and great help. Thanks again Greg & Tara!!! read more

Exceptional service from House Automotive! Special shoutout to John from Encino for going above and beyond to assist me with my new Turbo when I was in a panic. Did everything he could in his power to help me as quickly as possible and my experience was a 5 star white glove service. This place knows what they are doing and have earned my business! I appreciate you John! Thanks again and hope to work with you and House for many more years to come! read more

Tara was super friendly and gave very personal service. thanks and we will return soon read more

Customer Service has always been 5*. However, I'm always shocked because there are seldom businesses that have 5* on every visit. I appreciate it! Not to mention the quality of mechanical service! This group of awesome people know the Porsche vehicle, and I trust them 100% to take care of my baby. Thank you! read more

House Automotive - Auto Repair Near Me - Encino, California

These guys are way easier to deal with than the dealership and just as affordable. They always take the time to answer questions and go above and beyond. Hands down one of the best customer service experiences I've ever had. read more

Exceptional service and always on time! Can't thank this group enough! Highly recommend!

Massi is genuine and honest. He isn't interested in selling you for top dollar repairs, and it's clear that he values the long term relationship through honest dealings. Both him and Elvis are great guys and I'm looking forward to working with them again knowing they will advise me correctly. Highly recommend. 100%. read more

I was looking for a new shop for my 2014 Porsche 911s Cab and found John at House. They did a great job on an oil change and inspection, taking a little over an hour to complete. Very professional, courteous and helpful. I will be taking my car there for any mechanical servicing. read more

Wanted to take the time to say thank you to Greg, Karina, and the rest of the staff for exceptional service and for being my go-to shop for all of my Porsche needs! Knowledgeable, precise, and professionalism is the reason I work with and refer HOUSE Automotive. read more