I've always had a good experience here, and have mainly come for oil changes and smaller maintenance items on a few different cars. A more complicated problem with my car + an especially great experience at this shop left me wanting to leave a review! I started having some very common water pump and vacuum system problems with my beloved 718 Cayman S a few weeks ago - these are well documented issues with the car, but can be very difficult to diagnose and truly fix. When I first started having problems, I decided to go to another shop in the area to get a diagnosis to figure out what was going on. That shop gave me a lot of stress and very little confidence that we would get the issues sorted any time soon, so I decided to come here and met with Amir. Again, the vacuum issues on a 718 especially can be a bit complicated to diagnose. [[HIGHLIGHT]]From the moment I started working through these issues with Amir, he was very good on communication, transparency, and did not in any way run up a bill of other random things just to try to get more money.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He sent me photos every step of the way of what was being done to my car, communicated on parts coming in, etc - I felt very comfortable having my car there.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When Porsche took longer than they had promised us to get a part in, Amir made the wait much easier by helping me out with a rental.[[ENDHIGHLIGHT]] The car was driving beautifully after I picked it up, but I ended up with a fault code again and I had to come back in - I don't fault Amir/the shop for this at all, 718 vacuum issues can be very complicated and oftentimes there is no "issue" left other than a ghost code. The experience of coming back here to diagnose why this code came back actually solidified my confidence in this shop - they were once again extremely transparent and very considerate in making my second visit quick and painless. My car is in phenomenal shape, and I saved a good amount of money (and headache) compared to what I was quoted at another spot down the street. [[HIGHLIGHT]]Thank you Amir![[ENDHIGHLIGHT]] read more

Called around 11am on a Saturday for an oil change on my 1993 Mercedes 300E and they were surprisingly able to accommodate and quickly. Amir was very knowledgeable on these classic Mercedes and fixed the fuse Issue I was having on my dashboard for free. I'll definitely be back! read more

As always, SOE did their best to remedy my stalling issue. 'Nice to see that they can service both my Classic Range Rover and my BMW Z4. [[HIGHLIGHT]]Always the best service, and I like that it is family-owned.[[ENDHIGHLIGHT]] read more

Sherman Oaks Exclusive Auto - BMW Z4 - Auto Repair Near Me - Sherman Oaks, California

[[HIGHLIGHT]]I had a very disappointing experience at this shop.[[ENDHIGHLIGHT]] I was charged $767 for what should have been basic maintenance: an oil change, brake fluid flush, engine air filters (2), a cabin air filter, wiper blades, and a drain plug. After reviewing everything, I feel like I was heavily upsold on services and parts that either weren't urgently needed or could have been done at a much more reasonable price elsewhere. For example, my vehicle wasn't even due for an oil change yet based on my mileage history. I actually wanted to see if they would be honest about it, but instead I was still sold the service. What really bothered me is that the business promotes honesty and transparency, but my experience felt like the opposite. [[HIGHLIGHT]]I didn't feel properly informed or given options -- just pressured into agreeing to expensive add-ons.[[ENDHIGHLIGHT]] If you have money to blow, then by all means go to this shop. I originally checked Google reviews and saw mostly positive feedback, which is why I chose this place. But after my experience, I went on Yelp and found multiple reviews describing very similar situations to mine. I strongly recommend getting a second opinion before agreeing to any services here. Unfortunately, I won't be returning. read more

[[HIGHLIGHT]]Amir is the best very honest and professional[[ENDHIGHLIGHT]] highly recommend this place for anyone thank you Amir for taking care of my Range Rover read more

As a driver who pays attention, I had a very dissapointing experience at this auto mechanic shop. There was a high amount of fluff going around as the repair and labor estimated costs presented to me were definitely extremely high. This is one of those shops that will charge you for doing a simple diagnostic and then tell you to do insane fixes that are unnecessary and a play to money grab. I will take my business to a shop that actually cares and provides honest service. read more

[[HIGHLIGHT]]Amir is a great person. I trust him.[[ENDHIGHLIGHT]] my son's 2019 Land Rover AC was fixed and he took care of all other issues and possible problems. Thank you. read more

Geo's team revived my finicky Range Rover with transmission diagnostics and full service--transparent quotes, OEM parts, drove like new post-repair. Collision dent removal flawless; lounge Wi-Fi eased wait. Beat Porsche dealer pricing hands-down. Valley's elite garage! read more

STAY AWAY FROM THIS SHADY BUSINESS if you wanna get ripped off then go ahead. They quoted me $1,876 JUST FOR THE LABOR they wanted to haggle but I'd rather take my business somewhere else. Paid $306.80 just for checking the car. I hope this kind of business establishment won't succeed in the future. read more

Sherman Oaks Exclusive Auto - The quote that they gave me. - Auto Repair Near Me - Sherman Oaks, California

[[HIGHLIGHT]]Everyone that works there is kind honest communicative, and gets my vehicle repaired when it needs it.[[ENDHIGHLIGHT]] They are also wonderful for regular maintenance as well. I would not hesitate recommending that you take your vehicle to Sherman Oaks Exclusive Auto. read more

Our dealer quoted me $6K for brake pads and luckily a friend recommended these guys. [[HIGHLIGHT]]The entire process was very easy, their team felt very trustworthy and straightforward[[ENDHIGHLIGHT]] and I was out the door at $800. Wonderful experience - would definitely use them again read more

Updated response to the dishonest claims they are making in response to my review: I have posted all the texts messages and invoices to disprove their statements and show their dishonesty. When I came back for the idle issue 8/24,  2 weeks after I originally got my car "fixed", Geo diagnosed it as some filters/spark plug (picture 1), which I spent $635 at the time to fix and I texted him the very next day that I am still having the same issue so he asked me to bring it back! (Picture 2). He then said it's the sensor and changed it through my warranty only to tell me he put an aftermarket part when I came to pick up my car.  I had paid for original parts when I first came in 7/24, so clearly I had no problem paying for it. I was upset because I had already spent $635 to fix the issue and that he did not disclose it to me before putting an aftermarket part as he was trying to fix his misdiagnosis the cheap way. And at the time, Amir was the one trying to convince me the sensors  are the same, opening the boxes in front of me to show me! Very interesting that he is denying it now. Also, If they had fixed the problem by changing the sensor as they are claiming, why would I bring my car back to get my original authentic sensor (which he had conveniently saved for some reason). After putting my original sensor, he said to bring the car back later because I was still having the idle issue (picture 3) . When the engine light went on again 3/25, Geo told me it's the same sensor and it's $700 for the original part. Of course at this point I want to do some research and verify the price. And why would I ask them to file a claim with my warranty at that time if I wanted to take my car somewhere else as they so claim in their response?? [[HIGHLIGHT]]I only called the warranty company to see what they cover after Amir gave me the run around to go somewhere else and not wanting to schedule an appointment at the time and was surprised to find out he had already filed a claim without doing the job.[[ENDHIGHLIGHT]] I even asked him if he can see me sooner (picture 4) as he was "busy" and he said to follow up with him in a couple of weeks. [[HIGHLIGHT]]After I reached back again for the same issue in April, he refused to make an appointment, again disproving his claim that he offered to make an appointment (picture 5).[[ENDHIGHLIGHT]] He then sent a termination letter at which point I took my car to the dealership and they told me the issue was with PCV breather assembly and mentioned nothing about the sensor. So, yes, they misdiagnosed my car twice! read more

Overpriced - I asked for a quote on a small dent & paint marks on my Bentley. A Beverly Hills exotic car shop quoted me 1500 (max) and Sherman Oaks Exclusive quoted me 2900 (initial). They both saw the same photos. I wanted a quote from here since I'm much closer. [[HIGHLIGHT]]I spoke with Amir who then said I had to come in to the shop for final quote, trying to justify the first quote.[[ENDHIGHLIGHT]] There's no way they would get down 50% if they think it's 2900, so a visit would be wasteful & ridiculous. This place will scam luxury car owners so avoid it. Beware Bentley, Ferrari, Aston, Lambos, etc. Maybe they'll give good prices to lower-end cars (like the reviews state, which is awesome, but from other reviews here it mentions they could be friends or discounted visits posting to improve their rating reputation) but they tried to exploit me when I said it was a Bentley by asking for almost twice the price -- and maybe cause I'm a women? Hard to know why they quoted so high, cause it cost me less than 2900 to fix the broke tail light on the Bentley a year ago! Nice try, I've repaired many luxury cars to know what's fair and reasonable. SCAMMERS. read more

Sherman Oaks Exclusive Auto - Auto Repair Near Me - Sherman Oaks, California

[[HIGHLIGHT]]The team at Sherman Oaks Exclusive is amazing![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Geo is the man. Very quick to reply and they're prompt with their work.[[ENDHIGHLIGHT]] He was able to take me in same day on a major brake job and get me out, SAME DAY! 11/10 would recommend! read more

Highly recommend, excellent service! I called Gio at 9am as my roommate had an amazing experience here. I needed my back bumper fixed quickly. He said to bring the car in asap and he would see what he can do. Turns out, he got the part needed and fixed my car before 12pm, THE SAME DAY... If you need help Sherman oaks exclusive auto is the place to go. They are all extremely friendly, helpful, and reliable. I will definitely be having them take care of my cars from now on. Thank you!!! read more

Sherman Oaks Exclusive Auto - Bumper back in place and good to go! - Auto Repair Near Me - Sherman Oaks, California

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This place helped repair my trunk quickly and efficiently.i went to two other places before and they weren't able to fix the problem I had, exclusive auto was able to fix it thank you! read more

[[HIGHLIGHT]]I had the most amazing experience at Sherman Oaks Exclusive Auto.[[ENDHIGHLIGHT]] I had maintenance done and body work. [[HIGHLIGHT]]10 out of 10!!!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank You Geo... You're The Best!!!!![[ENDHIGHLIGHT]] ~ J. Jones read more

My Range Rover needed major brake work and some suspension fixes, and I was dreading the cost and downtime. Sherman Oaks Exclusive made the process seamless. They diagnosed the issues quickly, explained everything clearly, and had the car back to me faster than expected. The braking is now smooth and solid, and the ride feels brand new. Luxury SUV owners--this is your go-to spot. read more

What a dream team!! Literally the best. I was able to make an appointment the next day, and they were able to do the service with in 3hrs. It was so efficient and well priced. They also do a car wash at the end!! read more

Been coming here for years. [[HIGHLIGHT]]Gio and Amir run a great shop.[[ENDHIGHLIGHT]] Quality work done on time.

I have pretty much used this shop for all of my repairs. I have been driving my 2006 Range Rover for over a year and it has needed quite a bit of work. I love it here because they are always upfront and transparent with me. They do amazing work and are always available for follow up if I have questions or concerns. HIGHLY recommended!! read more

Sherman Oaks Exclusive Auto - 2006 Range Rover SuperCharged - Auto Repair Near Me - Sherman Oaks, California

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I have been taking all of my cars to Sherman Oaks Exclusive for years. They are honest and quick to get the work done. They are less expensive than going to the dealership. They are all so friendly and kind. I constantly refer friends to this shop. I can't say enough good things about them! Margie Coats read more

Excellent service!! I had an emergency ( I hit the bumper and I just couldn't drive the car like that the painting's was falling apart) so Mansour let me bring my car in immediately and had the repair done quickly and right I have known them for the past twenty years and everyone there is kind and respectful. Highly recommended read more

[[HIGHLIGHT]]It's always a pleasant experience when taking my Range Rover in for a service or repairs.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The staff are always friendly, professional and transparent.[[ENDHIGHLIGHT]] Less expensive that taking my 2018 Velar to the dealership and every bit as thorough. These guys get the job done! read more

Excellent work and excellent customer service. Always so helpful and knowledgeable. Their expertise at navigating insurance companies for claims is invaluable. I wouldn't go anywhere else!! Thank you Geo, Amir, and the team!!! read more

I have had a terrible experience with this repair business.They are not trustworthy. I spent over $6000.00 and they are unable to diagnose correctly. I WILL not ever go there. They kept guessing what is wrong with my car. After $6000.00 + they are telling me I have to spend another $2700.00 +. No way There are a few positive feedbacks, with no detail. I suspect that they are friends doing them favors. I wish there was more oversight, so these people would not get away cheating customers. read more

I love this shop. They are very trustworthy and they do excellent work. They give me detailed diagnostic reports and honest recommendations about what work is necessary. I recommend them highly. read more

I had the pleasure to work with Amir and Geo. The took care of my Maserati. Everything went smooth. I'll be coming back again.

I've always had a great experience at Sherman Oaks Exclusive. It is a great mom & pops shop that rivals the experience of working with a professional dealer. When my LR4 warranty ran out, Amir suggested I purchase an after market warranty as a precaution. Thankfully I did. It's been a savior for all the random stuff that goes bad on Land Rovers. Geo orchestrates everything for me and ensures great turn around times (depending on part availability), fair pricing, and can also get wheels aligned. read more

Excellent body shop. They did an outstanding job fixing my car and matching the paint. The car looks just like new. Reasonable pricing too. read more

I needed air-conditioning repair on my Maserati. The dealership in the area was unable to take me until next week and leave my car there and they would get to it when they could because they were so busy I went I found Sherman Oaks exclusive auto. I called them and they said I could bring my car in and they repaired my air conditioning the same day they did not gouge me. They did not overcharge me. [[HIGHLIGHT]]They even waited for me to come and pick up my vehicle since I needed a ride till after they closed.[[ENDHIGHLIGHT]]Jenn till after they closed.[[HIGHLIGHT]]Gino was fantastic.[[ENDHIGHLIGHT]] They were professional courteous, had my car ready. I picked it up. My air conditioning was blowing like I was living in the north pole. I was very happy, very satisfied and told him I would be returning for anything else that my Mazarati needed in the future, I would do that hesitation. Recommend them to anyone who has a exotic or high-end foreign car. They are fantastic. read more

Came in for a proper oil change on my 2016 Mini R60 LCI SALL4. This team was knowledgable and transparent with their parts selection and did not give off that vibe of "I know more about your car than you". Genuine people truly, Amir is an awesome individual, and takes customer service above and beyond. Most importantly, to me, they were transparent with other findings but they did not try to aggressively upsell me in that moment. These are the qualities I have been looking for from an auto shop, and I will definitely be returning! Oh, and I almost forgot to mention the pricing, come here if you want high quality work done at a fair price point! read more

I honestly can't even tell you how happy I am with the not only the results of the work that SOE did on my Range Rover, but the customer service and communication was absolutely stellar. Geo is incredible. I hope not to be back soon, for obvious reasons, but if I EVER have any issues with my car again...like Barry White said, they are my first, my last, my everything! I wish I could give them six stars! All the stars for Sherman Oaks Exclusive!!! read more

Wow!!! Such great service. !!! I would give this place a 10 stars if I could. Amir went above and beyond to ensure that my car was serviced and handled with care. He went over everything from start to finish and ensured that we got our car in the time frame he originally promised. With lots of skill and expertise my car got repaired. Feels like new. The cost was very fair. Not the cheapest but also not the most expensive. The time to repair was great. I checked around with a few more places and they were at least 25% more expensive with a slower turn around time. Customer service was 100% read more

I believe I have never written a Yelp Review, which shows you how strong I feel about Sherman Oaks Exclusive. A very dear friend of mine Rick, has been telling about them for years. So finally I took the leap, and had some work done on my Range Rover. I have owned Range Rovers for 20+ years, and SOE is by far the elite of elite's when it comes to service, workmanship, and quality. This is one amazing family business that is second to none. Don't waste another moment getting your car serviced somewhere else Bravo Amir and Geo!!! Jay R read more

Unbelievable service and quality of work. I found Sherman Oaks Exclusive (SOE) after my Porsche 911 blew a cooling hose on the 134. After Googling places still open at 6:00 at night, SOE popped up. I called, the very nice guy on the other end said "Yeah, bring it in!" They took my car, fixed it, and I picked it up the next day! They showed me the old part(s) and educated me about how/why it may have happened, and I so appreciated it. When it came time for my 60K mile check up, I took it straight to SOE and now it runs *better* than when I first purchased it. They even delivered it because I was struggling to schedule time away from my desk to go pick it up. Thank you 1000x Sherman Oaks Exclusive!! read more

I was recommended this shop by a friend. I recently bought a 2016 Land Rover LR4 and it had a bunch of issues right out of the gate, including the infamous coolant leak issue. Amir and team really took good care of my and my car and gave me a fair price and one that is much lower than what the dealership wanted to charge. I hope nothing goes wrong with my SUV but it is a Land Rover so at least I found a dependable shop when it does.... read more

This is the second time I've gone for my car maintenance needs to this shop and I gotta say my go to guy is Gio. Super friendly, great communication and helpful with information on how to continue maintaining my Range Rover Evoque. I will continue to go here to service my car as long as Gio helps me out :) read more

I be a a customer here for the vet 10 years brought 2 different Maserati for service But the last couple of visits have been bad. Since Geo took over as manager service has sucked They do not stand behind the work. Repeatedly came back for same service and was charged when told I have a 1 year warranty on it. This was the last straw Bye for now read more

If you're looking for reliable auto care for luxury cars from a local shop, this one is for you! Geo was extremely helpful with explaining the diagnosis and cost of repairs as well as following up with me. The mechanics took great care of the Maserati Levante and it drives like new again. Great service! read more