Very responsive, was available to come out to look at the appliance the next day. Would highly…read morerecommend.

The best repair service in the Valley, Prateek contacted me instantly after a service request and…read morewas at my home in Linden fixing it within an hour or two. He identified the problem over the phone and had everything needed to fix it when he showed up. He took all the stress out of my dryer having issues and managed to fix the problem faster than I thought possible, all while being a really good price. I am absolutely going to use Central Valley Appliance repair again if anything goes wrong in my home.

LG service solution team contracted and fixed an appointment with GVC to fix my refrigerator. To…read moreour surprise, the GVC personal shows up at the door a day before the appointment without prior notice or intimation about his visit. After the initial troubleshoot, i was told that the parts will be ordered and he'll be back in 4-5 days for the repair. Days passed and there was no word from GVC on whether the parts were arrived or not. Getting hold of them is not easy (none will bother to respond to the voice mails), finally after getting hold of them to check on my repair order, they mentioned the parts haven't arrived yet and was given a new date (pushing by a week) and confirmed the repair on a specific day/time(9am-1pm) and none showed up on that day. I felt like i am being fooled about the situation and asked further on why GVC confirmed the date/time in the first place when they don't know when the parts will arrive and doesn't bother to notify or keep me informed instead sharing all the news when I call them. I reminded them on the bad reviews all over the place from customers for the same reasons (very poor communication i.e no emails, no return or update calls). On this, the person on other side was not happy about the facts about their company when presented to them and also bluntly said, they'll go ahead and cancel the repair order. For me, that reflected how serious they were in their business. LG themselves couldn't get hold (or response) of the GVC manager for few days to get the order details to confirm whether the parts are shipped or delayed for any reasons, so think about situation of a customer. DO NOT RECOMMEND THIS BUSINESS for any repairs. A very pathetic and horrible company ever worked with. Per BBB(Better Business Bureau), GVC has not obtained the a necessary license from Bureau of Household Goods and Services. https://www.bbb.org/us/ca/tracy/profile/major-appliance-services/gvc-services-pro-appliance-repairs-1156-47043471

this company was hired by a third contracted party (LG) for a service repair claim on sat May 10…read more2024 for a refrigerator not working. the date was set for wed may 15 2024 and GVC gave a window of 9 hours to be home 8 am-5pm. they never came nor did the company call or email or return any calls that day when I was calling to find out how much longer. they arrived at 5:10pm walk up to the door, take a picture of himself at the house and doesn't wait or want to talk to the camera (ring) and walks away. The Tech doesn't call to say he arrived, or leave a note and I never got an email to reschedule. I called and told the LG company and told them I HAVE A VIDEO WITH TIME STAMP. He showed up next day without notice at all, was there for 2 minutes and said the mother board part will take 5-10 days. its May 28 2024 and they won't return my phone calls the won't keep me updated. i only got one call from gvc asking for the proof on may 21. its been 18 day without a refrigerator/freezer and all i want is an update. horrible company!!!

First off I wish we could leave more than 5 stars for Hai and the excellent service and…read morecommunication we received from Hel-Sar Appliance. They contacted us immediately and had Hai out as our technician the very next day. Our LG dishwasher had issues and Hai found the problem immediately. It so happened the dishwasher part was under warranty so not only did we contact LG, Hel-Sar also was kept in the loop and spoke with LG. We received a call from LG that they were having Hel-Sar handle the parts, before I was done I received a txt from Hel-Sar letting us also know and they would take care of it. My husband and I felt like we definitely had an extra set of hands handling everything. Put This company on your list if you need to fix your appliances !

"FANTASTIC SERVICE"…read more Our experience with Hel-Sar Appliance Repair was affordable and pleasant, and quickly responsive to our request. Our service was provided by Hai who was friendly and courteous. Arrived on time and transparent in his pricing. He was very methodical and knowledgeable in diagnosing our failing eleven year old GE dryer. He took time to advise us on his methods of testing and properly repairing it, committed to returning it back to 100%. We are very happy with our experience and will definitely hang onto their contact information for any appliance issues that might occur in the future. Thank you Hai!

My washing machine was on the fritz and kept coming up with some "F1" code. Slowly, but surely, it…read moregot to the point where we couldn't even complete a load of laundry without this code coming up. Frustrated, I decided to call up my mom who has worked in the appliance industry for over 30 years. She immediately gave me Ray's number from R & M Appliance & Repair Service. One quick call and we had a time set for him to come out. He gave me a call the morning of to give me a window of time in which he'd stop by . He arrived within the window that he gave us and was able to diagnose the problem very quickly. He was very knowledgeable, and even gave me the backstory on why these units were having the issues that we were dealing with. The entire time he was very professional and my daughter even had fun watching him while he worked his magic. Not only did he replace the board on the washer, but he called in to Whirlpool so that it would be 100% covered by them (it's a faulty board that they're aware of, but because it doesn't pose a safety threat there's no recall). He was there for about 30 minutes and by the time he was done I was as happy as a clothes-washing clam. Ray was incredibly nice and very professional. I've honestly never dealt with a nicer repair guy before. I'd highly recommend him to anyone who's having appliance issues. This guy is awesome!

My GE Side by Side refrigerator/freezer wasn't cooling properly. I called R & M on a Friday…read moremorning and received a callback within minutes. I hadn't heard of the company before and am fairly new to the area. I hate cold calling repair guys, was leery of repair ads on Craigslist, and knew nobody who could recommend anyone reputable. I searched reviews on Yelp and read nothing but positive comments about R & M, so had to give them a shot. Ray asked a few simple questions over the phone to narrow down the problem. He ruled out larger issues and broke it down to 4 potential problems, along with an estimate of what each might cost. I asked about payments that he accepts. He responded "cash or check". It's nice to have options (i.e. I didn't have to run to the ATM). Ray came over that same afternoon. He was personal, professional, and patient with my numerous questions. Perhaps he should have received a higher wage for providing an education on the workings of a refrigerator. He showed me how he ruled out the other issues and luckily, he just needed to replace the heating element in the self-defrost system. With that not working properly, frost built up on the coils which caused poor air flow. No air flow = no cooling. I learned a lot and it was really interesting! My appliance was fixed the same day and the cost was very reasonable! Thank you Ray!! I'm happy to have found your company and will be recommending R & M if I know of anyone who needs appliances repaired.

I chose Top Notch based on their great Yelp reviews, and they did not disappoint! Our washing…read moremachine's spin cycle had gone completely crazy--shaking and spinning its way across the garage. The team came out, quickly diagnosed the issue, and repaired it efficiently. It' seems to be working well again, which is such a relief. I don't have a lot of experience with appliance repair, so I can't say for certain how the cost compares to market rates, but it seemed reasonable for the work done. It's always a tough call deciding whether to repair or replace when the cost is a significant portion of a new machine--but overall, I'm glad we chose to repair.

Amazing professional business that got the job done so fast! They were quick to respond and used…read morethe quality original parts.

Responded quick and fixed issue with fridge. Easy to work with and provided great service. Highly…read morerecommend

Technician Roman was able to diagnose the problem right away as he dealt with the same issue the…read moreday before. GE door lock wouldn't unlock. I tried all the manufacturer's resets etc but the worst case scenario ended up being true. Basically the motherboard needed to be replaced too. He was able to order and replace the part within the week. Didn't really price shop but considering both parts and labor I was okay with the price.

UPDATE: 5/28 @ 7:00 pm : Your condescending, copy-paste reply completely misses the point of my…read morereview. My complaint has nothing to do with what the insurance or warranty covers. It has everything to do with your unacceptable attitude, cruel personal insults, and complete lack of professional decorum. This fake apology just reinforces exactly what I experienced. A polite internet comment doesn't erase atrocious behavior in person!!!!!!! I had the most horrible experience yesterday with this company and their very rude, condescending technician, Maurice. They were dispatched by my home insurance company. He walked in and was clearly disgruntled from the start. To be transparent, I told him my garage is currently being treated for rodents and the situation is under control. He immediately and falsely stated that this means my home insurance is void. Then he proceeded to say, "I don't know how to say this tactfully, BUT it smells ripe in here." He followed that up by saying, "I won't be working on this machine--I would never get on this filthy floor." He continued to pretend to troubleshoot, moved the machine out from the wall, and left it there blocking my door. He told me my insurance company will let me know if they will service it, adding, "but I WON'T." I am a 68-year-old single woman who is trying to upkeep my house the best I can. I did not appreciate being made to feel subpar and like a dirty, nasty woman in my own home. There is a professional way to speak to a customer and kindly decline service if you need to. I was in tears when he left and felt so humiliated. Maurice desperately needs to take a Customer Service 101 class or at least find some basic decorum. I will NEVER contact this company again and will make sure everyone I know avoids them. Shame on this man.

Highly recommend. He has a great, positive attitude and a 'get the job done' mindset. No drama, no…read morewasted time--he came in, did the work efficiently, and left the place exactly as it was, with great results. If you're looking for someone reliable who respects your time, give him a chance.

Really quick and reasonable. My vacuum sucks it all up now. Thanks guys. Very convenient to find…read more I'm taking my other broken cleaner there. As well as all my cleaning equipment.

Lookup in information got all the information I needed to which led me to there when I got there…read morethings that I needed to get done with them they stated they didn't do it and they had no way getting in contact with anybody to help me so it was a bust. Just wish they would've updated their profile so I wouldn't have wasted my time other than that. That man was very professional and talking to me and give me other information but it was just wasn't what I needed. Thank you.