We decided to purchase our first RV this year. I did a lot of online research before I found a…read morecamper I wanted to see. it was located at Timber RV in Frankfurt. When we first arrived we met with Laura. She seemed knowledgeable and helpful. I put a deposit on a camper that I thought would fit my family. After thinking about it I went back and looked at more travel trailers to make sure we were getting the right one for our family. I did change my mind a few times and what we wanted. I was met with a very angry phone call from Laura yelling at me telling me that I must not be ready to purchase because I changed my mind. I don't know anyone who walks in anywhere and makes a major purchase on the first item they see. Most people look at more than one before making a final decision. So unprofessional and shows no class. We finally bought one and had it delivered. We were given a quick rundown. No manual was given. So we were truly on our own. The second time we used the camper the electric went out and a slide broke. It was fixed. The electric system had to be redone. However the third time we used it there was water because the faucet was a piece of junk. I called several times and waited 4 weeks. I finally used my own money to buy a new one. A salesman came and repaired it. I was told the owner returned my faucet and collected the money. I got nothing from them. If you're interested in buying a camper go someplace else or buy used.

brought my RV in for repairs to which Josh said would take 3 days. 15 days later they could not get…read moreto it. totally different then what I was told by Josh when I brought it in. my guess is he's the son of the owner and daddy protects his mediocre mechanic son. the guy should be barred from answering the phone, worst customer service I have had in 45 years. I would not recommend Timberview Rv in Frankfort Illinois to work on a golf cart.

They have everything you need. Rv's galore, a friendly staff, and a great finance department.read more

Communication doing what you expect RV dealers should be doing for their customers. I had many…read moreissues with them but there was no manager to talk with

We bought a Winnebago Adventurer that we are totally in love with! Sean and Allen were very helpful…read morein our experience. Sean has so and patient explaining where everything was located and how it worked. Highly recommended.

I would not ever buy or have an Rv serviced here ! Mike the service manager is a POS. promised me…read moreseveral times that the coach would be ready and never delivered, ten months to get it repaired. They ruined the house battery and did nothing about it. "they told me to call my insurance agent ". BEWARE before you take your Rv there !!! Terrible customer service !!!

Thank you for checking and filling all 6 of our seriously low RV tires, in the pouring rain too!…read more Nice people, a little bit of everything in the store.

Mr. Jeff was amazing!! If he don't have it he'll order it and get it to you as fast as possible!…read moreHe's straightforward and will help the best he can and if not he'll let you know! Will continue to use his services!! He's very nice and easy to talk to about what you need!! 5 stars wish I could give more!!

Terrible customer service, never return calls. Technicians do not find the problem they make up a…read moreproblem. I was told I needed to replace my water heater and quoted a price of $1000. I looked up issue on YouTube and fixed it myself for $30. Stay away from RV Campers Inn.

I originally purchased my Airstream here. 2 years ago I took it in for a few minor service repairs…read morethat were covered under the warranty. While I was waiting in line, another customer was complaining about the service. I simply ignored it. when I got the trailer home, two of the six items were addressed. I was not charged for the repairs I told them all the repairs were not made I have no idea what they billed or to who. I recently called to get a estimate for lithium battery upgrade. I was told I need to bring the trailer in. After reaching out to other Airstream dealerships none required me to bring the trailer in for an estimate. I thought I'd give it another shot called today. No one answers. They will return your phone call in 24 to 48 hours. Ridiculous. Clearly, campers in does not have a handle on their business here in Chicago.

I purchased a new motorhome from Barrington Motor Sales last fall. A family run business that…read moretreats you like family! The sales process was excellent-no pushy sales people here! They gave me a good price and went through all the systems upon delivery so we didn't have to learn "on the fly". There were a couple of issues that needed fixing and their service department was just as welcoming and pleasant as the sales department was! Thanks to Sean (owner with brother Bryan, second generation), Hank, our down to earth excellent salesman and Vince and Monica in service-you're pro's! I highly recommend Barrington Motor Sales-they are and continue to be my first choice for buying/servicing our RV's!

When a price is quoted at $220. And then changes to $390. And finally ends at $640. I wonder if…read morethey are crooks without integrity please consider this when doing business with liars.

Told us it would take a week to re-seal and replace seals on all pop-outs. Had it for over a month…read moreand didn't replace any of the damaged seals. The little bit of caulking they did ​was done so quickly and terribly. There's gaps everywhere. I think they were salty that I didn't want to sell them the 5th wheel so they did trash work.

If I could leave less I would DONT GO HERE. They did the loan numbers so fast that they didn't make…read moresince just kept saying what they did to make it look good for bank got home did went through all the numbers they got me for 10k over what it should be. And they will not talk to me. The back door they fixed the guy had no clue what he was doing just out random parts in. Used a on off switch instead of momentary burnt the actuators up for unlocking the ramp door. It opened on the drive home had to strap it closed. The fifth wheel hitch is not installed properly. It's all lose and flops around.