If you want to experience what it feels like to be treated as a human being this is the place to…read morego to. Tony worked with me from the start. This was an insurance claim from the renters insurance. I privately rented out my RV and the renter damaged it. Tony was very helpful the entire time. He will return your phone call. He will give you advice regardless which direction you will go. Best of all you are treated as one should be treated. If I did not have to sell my RV I would be doing all my service here. They did a great job! Thank you Tony and everyone at Hometown RV! 5+++ stars!!

When a price is quoted at $220. And then changes to $390. And finally ends at $640. I wonder if…read morethey are crooks without integrity please consider this when doing business with liars.

Purchased a new motorhome from them. This is our 7th new RV we have purchased so know how things…read moreshould go. Everything was as good or better than expected from the owners, salesman Rich and service dept. As others have said they really care both before and after sale. Very happy we found the motorhome we wanted at Barrington Motor Sales.

Great service and staff. Storage for RVs is reasonably priced and secure. Highly recommend.read more

The first thing we did upon arriving in Chicago was call the company to confirm a pickup time for…read moreour camper. Initially, we were told that it would be ready at 1:00 PM, but later they informed us it wouldn't be available until 3:00 PM. No apology or compensation was offered for this change. Regardless, we decided to arrive early and be on time. We got there at 2:30 PM and unfortunately had to wait until 6:30 PM -- a total of three and a half hours -- to receive the camper. To make matters worse, we were informed at the moment of pickup that the two kits we had added to our reservation -- the bedding kit (which included towels, sheets, pillows, etc.) and the kitchen kit (with plates, cutlery, glasses, etc.) -- were not available. They told us we would have to go to Walmart ourselves to buy all those items, because they "didn't have time" to prepare them. On top of that, the camper was damaged. They told us that the awning didn't work and that if we wanted one, we would have to buy it ourselves. The camper was also handed over with the toilet tank completely full, which we had to empty on our own. The water tank was not filled either -- they only took care of it after we pointed it out. Additionally, the generator failed to start on multiple occasions and only worked on the third attempt. This gave us no sense of confidence, and we left feeling anxious about potential issues during the trip. The staff were not friendly at all, and the service we received was far from professional. We felt neglected and poorly treated throughout the entire process. Our experience with this company was very disappointing. After having to go to Walmart to buy all the basic essentials that we were counting on, and after waiting over three hours to receive a damaged camper, we were unable to reach the campsite we had booked as our first stop. We had to spend the night in a parking lot in Chicago, which was a complete disaster. We are extremely dissatisfied and will not book with this company again, nor will we recommend it to others.

I can not say enough positives about the entire staff at Ricks. My first experience with Ricks was…read moreback in the 90s,I bought a well used Palomino pop up Jeff was my salesman they stood behind this pop up when it experienced a mechanical failure this happened twice and both times Ricks stood behind it. I have moved on from pop up campers and now own a 2013 Elite Suites built by DRV. I took it to Ricks to have my front clearance lights replaced and the roof caulked, During the time it was at their shop my wife passed away and i was unable to get it and put in a storage space,Ricks stored it for me on their lot all winter long,when i recently went to retrieve it they refused payment for storage and members of the service department came out and jumped my batteries so that i could run the landing gear front jacks they made sure i was connected safely to go down the road.TO ME 5 STARS IS NOT HIGH ENOUGH TO RATE THE STAFF AT RICKS RV 100 STARS WOULD BE MY RATEING.THANK YOU JEFF AND STAFF YOU ARE WONDERFUL!!!!!!!

Amazing parts and service! Honest and knowledgeable! Expert help and they went the extra mile.read more

Simply the best! Everyone at Vacationland treated us like sincere friends. It was a great…read moreexperience all around! A hearty thank you to Ron for being the best salesman ever. He gave my wife and I absolutely "no pressure" during our buying experience and he had the sense to know when to answer our questions and when we needed some "private time" to talk though our options. Tom you were so kind and thorough in answering all of our questions during the walkthrough. Your tips will be so helpful in knowing what to expect and look out for. Thank you so much! Mark, I gotta say though that you're the one who can't be beat! My wife and I will always remember how helpful you were to fix a wiring issue we had with the harness on our car. I know you were busy and it was so kind of you to stop what you were doing to help us. So kind and so appreciated! We drove over two hours to get our teardrop from Vacationland and it was worth every mile of the trip. Both my wife and I feel very comfortable with the information we had been given and we feel we received a very fair and honest deal. Vacationland made our financing and entire purchase process a breeze. I can't imagine ever going anyplace else in the future!

Been having our Aliner serviced here last couple of years. Very friendly, helpful with any…read morequestions and timely service. Keep up the great work!

Service only: in the last year, 83RV has lost a large number of their service technicians and…read moreservice manager. Prior to this unfortunate set of events they were top notch. Now communication and service is unreliable and terrible. On three separate occasions in 2025 I made appointments for service on my Coachman Galleria, only to learn they 1) forgot the appointments were reserved 2) kept the van for over three weeks without even looking at it, nor communicating with me the challenges they faced. In one case they made some repairs to the awning motor/ sensor which kept opening on its own. Less than a month later we find the problem has returned and they 1) still don't know what is broken/wrong 2) proposed charging me $600 a second time - even though the first solution didn't solve the problem. I can understand why service manager Brett, seems overwhelmed. But he simply does not communicate and provides flippant answers that are unconvincing or not fact based. Until they improve staffing, I recommend you stay clear of the service department.

My wife and I went here after a terrible experience at a major camping RV chain…read more We spoke with Bob and he showed us 5 different models after going through each model a couple of times we went back to his office and starting talking pricing. Bob was very easy to talk with and truly cared about our questions . He answered all of our questions with. A smile on his face which help us feel more confident and comfortable picking out the unit we purchased. We agreed on a time and a date to pick up our new trailer and went through a 3 hour orientation with a another person who was also very nice and answer all of questions with a smile on his face I like to think that we have have made a friend with Bob at 83RV . I would highly recommend stopping buy to look at what they have available, knowing that they will treat you politely and not push anything to you , you do not want or need.

A Truly Exceptional Experience at General RV in Huntley!…read more We recently brought our Grech Class B RV (Sprinter Van) in for a warranty repair and could not be more impressed with the outstanding service we received. From the moment we arrived, the entire team at General RV in Huntley went above and beyond to make us feel welcomed and cared for. They were incredibly friendly, knowledgeable, and accommodating--every step of the process felt easy and stress-free. We were traveling with our three dogs, and not only did they allow us to keep them inside with us, but everyone there made a point to stop and say hello (and give some pets!). It truly felt like we were among family. We were even able to take important work calls thanks to the comfortable environment. And the little touches made a big difference--fresh-baked cookies, pizza, filled fresh water tanks, and even letting us stay overnight while waiting for parts to arrive. The facility itself is neat, clean, and welcoming. It's rare to find this level of hospitality and genuine care. We adore this location and will absolutely be back. Thank you to the entire team at General RV Huntley--you've earned lifelong customers!

Left three messages and several texts. Advisor finally called back and said he would call back in…read moreone hour. Crickets. He's my post from three days ago. There is a clear and ongoing issue with the service department. I own a 2023 Fleetwood Bounder, purchased new from General RV Huntley. After just 1200 miles, I brought it in for service about four months later, and a new transmission was installed. Since then, the vehicle has been returned for repairs numerous times. Each visit results in weeks of wait, and most repairs are poorly executed. My coach was brought in again in early April 2026, and as of today, May 23, 2026, it remains there. I was told a part needed to be ordered, and communication has been appalling. I leave messages, send texts, and even show up in person to speak with my service advisor--who, by the way, has changed eight times since I bought the coach. The dealership changes advisors and techs at an alarming rate. I should have heeded the negative reviews before purchasing from General RV. Matt, the service foreman, is the only consistent staff member who understands what needs to be done. The lack of leadership and accountability is unacceptable. Overworked advisors struggle to retain qualified technicians. I sympathize with Matt, but the overall management is severely lacking.

Sorry to hear the most trusted name in camping equipment, sales and service have closed their…read moredoors! A great family business that was honest and fair... I will miss dealing with them when it comes to buy a new TT. They had a service tech that was outstanding!

What a pleasant surprise after mediocre experiences in WI. George and Dave are forthright,…read moreknowledgeable and honest. They have been in business many years and absolutely know what they are doing. If you call with questions, they will not ignore you or answer your questions incompletely or quickly. Looking for an RV?---you must buy here!

Professional family owned business! It is evident the pride they take in their business and…read morecustomer service was 5 star (deserves a 10!). We purchased a campervan with absolutely no regrets! I researched Petite in depth prior to flying in from California. All 5 star reviews and they answered any and all questions. There are lots of companies that sell campervans so for me to travel to Illinios to purchase a pre-owned van speaks for itself.

Put a 93 GMC camper van from them for 33,000 out the door 20 year-old bad tires he sent me driving…read moreon could've died batteries underneath the seat they didn't check. They were melting letting off toxic fumes as I'm sending out all these reviews all over making them shorter, cause it's tiring and really does no good but engine lights on brake lights on windshield washer fluid doesn't work both air conditioners broke. I mean I can go on and on it is what it is. They're liars bad people let me on for nine months if we're gonna fix it fix it fix it. They didn't do nothing. They're just their liars. They don't belong to a business here. Let karma get them. They affected me financially mentally physically every way thanks guys karma God willing.

I ended up not going with this particular company because of my needs at that time. I definitely…read morerecommend them though. Their customer service was great, they led me to where I needed to go and even gave me a great quote for future service needs. It's refreshing to find someone who isn't just out to make a quick buck and take your money knowing they can't help you.

Our race team was traveling to LaSalle Illinois for a week long race series. On the way our…read morerefrigerator in our motor home quit working. I did a search and found Bentley Mobile Rv Repair. Gave the number a call and explained the situation to the very nice lady on the phone which I found out later was Brian Bentleys wife. She contacted her husband immediately and he returned the call and made arrangements to come to the race track and look at our refrigerator. After about 10 minutes he found the problem and was able to repair our refrigerator. The cost was more than reasonable. He was very knowledgeable and we enjoyed chatting with him. The next day Brian and his wife called and made sure our refrigerator was still working. Super nice people. Highly recommended