No wonder this company always gets 5 star reviews, and here's another…read more We rent a condo in Reston and our landlord who lives in the UK agreed to change out our old carpet for LVP. I received multiple quotes and no one came close to Sam and his team. Not only was the price better than everyone else, Sam was also extremely professional and responsive. He worked hand in hand with my landlord and I to get this project done in only 1.5 days. The crew onsite was fantastic, professional, clean and moved all of my furniture around with no issues. Final product looks fantastic and we couldn't be happier. I would definitely recommend Sam and his team.

I can't say enough good things about this team! They reinstalled my basement carpet incredibly fast…read more-- less than a week from the time they came out to the actual installation -- which was a lifesaver since I was on a tight schedule. They also reinstalled the carpet in my master bedroom within two weeks, which was still very quick. They moved all my furniture for me, worked professionally and efficiently, and didn't leave a mess behind. Friendly, reliable, and top-notch quality -- I highly recommend them for any flooring needs!

Melvin and his crew did an outstanding job refinishing our wood floors. Terrific quality of work,…read morevalue, and communication throughout. Would highly recommend!

Exactly what I wanted, change red oak to more of a white oak and beautiful new white oak installread more

Bruce and his team did a fantastic job switching out our carpet for LVF. They were on time and…read moreprofessional throughout.

Wanted to update - about a year later we needed to fix steps (the laminate broke) and Bruce once…read moreagain saved the day. Amazing work and has held up strong. Floors still amazing, but just putting it out there that it's really top notch.

This place did not disappoint! I have used them twice. Once just to order LVP because this other…read moreplace could not get it in until February and they got it in a couple of weeks. The second time, I just had them pull up my carpet and put down hardwood for my basement stairs and LVP for the landing. The stairs do not look like hardwood (it is hardwood; stained to match LVP); they match the LVP perfectly! From the customer service and the entire process, they deserve 10 stars! And their pricing is reasonable, and not based on where you live. I highly recommend them! They will be my go to for any type of flooring from now on!

Very good customer service. They did good job as they promise. Good job keep it up. Can't wait to…read morework with them on another project.

My experience with APS has been the above and beyond any dealings with contractors. I first…read morecontacted APS about changing the flooring in our new home and within hours, they had an estimator at our home who provided a competitive quote. The workmanship was top notch. I inspected the final product today and did not have a single change or complaint. In fact, I hired them to paint our whole home. You can trust their workmanship. The team members were professional, responsive to our concerns and delirvered to our expectations. No delays, no additional cost or changes, no surprises.

While the crew did a solid job installing my flooring, it doesn't excuse the lack of communication…read morefrom Yusef, the salesman and (per Sam a manager) the project lead. They were late 2 out of 3 days without notifying me, and the job felt rushed. Yusef promised me a $500 discount. Later, he denied ever making the offer, and the manager attempted to reduce it to $100. The manager also implied that only his word matters, using an example meant to justify why the original agreement shouldn't count. Customers shouldn't have to figure out which employees have "authority" -- if an employee makes a promise on behalf of the company, the company should honor it. Something I learned after the fact -- and wish I'd known before signing -- is that in many flooring companies, salespeople work on commission, sometimes 5-15% of the total sale. Managers may also receive a commission override. Installation crews are typically paid a set rate or per-square-foot amount, which means the company's actual cost is often much lower than the customer price. In these setups, discounts sometimes come out of the salesperson's commission, which could explain why I received pushback on the agreed $500. I'm not claiming to know this company's exact pay structure, but it's worth consumers being aware of how this industry often works so they can make fully informed decisions. I ultimately received the correct discount, but only after unnecessary back-and-forth, unprofessional behavior, and an attempt to undermine my honesty. I cannot recommend this company to anyone who values clear communication and integrity.

If anyone is looking for a flooring installer, I recommend Alvaro's Floors! Alvaro provided me with…read morea reasonably-priced estimate the same day as my request. Once the flooring order was in at my vendor, he arranged for pickup/delivery and installation within days. He and his team (all very pleasant) just finished my install (in less than 2 hours)! Very happy with the result! Will certainly be keeping him on "my list", should any new flooring changes arise!

Alvaro and his team provided exceptional work! Their professionalism, honesty, and quality work are…read moretruly one of a kind. Highly recommend for flooring! You will love the results!

Great experience! We reviewed carpet samples at home, selected what we wanted, and arranged…read moreinstallation. The carpet looks great and feels great everything went according to plan.

My next door neighbor had Carpetland install hardwood floors throughout their house. Based upon…read moretheir recommendation, I hired Carpetland to replace the carpet in my upstairs hallway and the stairs to the first floor and basement after my wife slipped and fell down the stairs on some old carpet. We replaced the carpet with the same hardwood that we have on the first floor. The job went fairly well. There was a language barrier, as the crew that was sent either did not speak English, or did not speak it well. There were a few hiccups, but they were resolved without too many issues. Fast forward about 7 months. I decided to surprise my wife while she was out of town and had the first floor refinished. I specifically asked if the job could be done within my timeframe while my wife was out of town. While I was told that there would be no problem, I was not told that the tradeoff would be only one coat of polyurethane instead of two. That second coat makes a huge difference! Again, a crew shows up and language is an issue. I tried communicating as best I could, but they did not seem to understand. Dust control was a major issue. I am still finding areas of my house other than where the work was done covered with dust. The floor was gouged just inside the front door. Whoever was using the sander must have been doing on the job training. You can see where he changed directions with the sander and I still see swirl marks on the floor. The foyer was not sanded evenly, but the crew leader swears he could not see it. After registering my complaints, John-the sales rep-was very apologetic and offered to send the crew leader out to make things right. Roberto came back two days later and tried to gaslight my wife and I. He insisted that there were two coats of polyurethane on the floor...even though he wasn't not even present when it was applied. He did (mostly) fix where the floor was gouged. The non-English speaking crew returned the next day to apply a second coat of polyurethane. It is interesting that she spoke English well enough to ask for payment before she left. Once the floor dried, I noticed spots that were missed. I reached out to John again and he assured me that he would have Roberto come to address any concerns and he would return with him. It was at that point that I made the mistake of paying the invoice. I have not heard from John since. My next project involves replacing all of the carpet on the second floor with hardwood floors. Guess who will not be getting the job?

We've used National Carpet two times, once for carpeting, again for both carpeting and vinyl. Each…read moretime they are very helpful and reasonably priced. Provided a quote quickly and installation was as agreed and timely. We will return again.

Walking in I was a little unsure at first…read more However, the installation was AMAZING! The best I've ever experienced. My home has NEVER looked this good before. Cannot recommend National Carpet a Rugs highly enough.