very helpful customer service. the local dealer will no longer work on my 1999 Tacoma but Houska is glad to work through my list of repairs. read more

Always friendly, helpful, and honest! There is a reason why they are a staple in Northern Colorado! Highly recommended!! read more

HOUSKA AUTOMOTIVE SVCS - Auto Repair Near Me - Fort Collins, Colorado

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I brought my car in for a vibration issue at higher speeds. Prior to coming into Houska, I had the tires balanced at two different places. Both efforts yielded the same result - the car still vibrated at high speeds. Thinking that taking my car to Houska (a tire specialist), I was hopeful for proper diagnostics and resolution of the problem. Unfortunately, that was not the case. When I arrived for my appointment, I informed the front desk of the history and issue. Nothing but an ordinary tire balance was done. And sure enough, driving home on I25, the car was severely vibrating. Once home, I researched possible causes and found that a road force balance test might be a better diagnostic. With that knowledge, I called your shop the next morning, and was informed you would only do that on race cars. And you offered another balance. Really? So I called the original shop who said yes, bring it in. While in the shop, they noticed one tire needed a ton of weights to balance. They removed it from the wheel, and found the FOAM INSERT had come loose and was in a ball. Once removed, the car drove like a smooth dream. Note, this other shop did everything for free. When I called Houska the day after the ineffective balance, the person I talked to said I could have asked for a balance sheet. Since I had had 2 balances done prior, that would have been a great suggestion from Houska the first time I came in. The high weight on the one tire should have been another big clue!! Overall, I just felt dismissed, which is a shame because I love to support local businesses. My $50 service was a waste and ineffective. I sent an email to Houska 4 months ago, but no reply. read more

Best in Northern Colorado. Made repairs on a vehicle that the dealer messed up on. My go to place for anything auto related.

My Subaru could not be repaired by a dealership because factory parts are no longer available. I have considerable knowledge of automotive components and repairs. I recognized a constant velocity universal joint noise coming from the front of the Subaru. I was contacted by Houska and was told that I was correct. The mechanic found additional parts that needed replacement and considering the age, it's a 1995, I agreed to have all the work done. Of course I was provided with an estimated cost of the work and the bill was exactly the estimated amount. I have 5 vehicles and when the factory warranties expire I will have Houska provide the repairs. read more

Took my car in it lost power due to a condition, I dropped it off for it to be replaced . Was told it would get me around , took me to work and did the same thing. Paid $1,150.00 for a tune up and now I'm told rear seal waterpump needed because it leaks and repairs would be over 10,000.00 dollars! These guys are a rip off! They wouldn't even tow my car back to fix it. No I wouldn't send my enemies there! Yes that bad! read more

The his place has been phenomenal for me. They have went above and beyond to assist us. Not once, but twice. We rented a vehicle from Enterprise in Waukee, IA. Right after leaving we noticed it had a slow leak in the front passenger side tire. We were headed for vacation in Red Feather Lakes. Enterprise couldn't find a vehicle to swap so we had to keep dealing with the leak. Finally they said we could take it to any tire center. We called a few on Friday and Houska said they would fit us in. They found a nail in the front tire. We were back on the road. Well over the Labor Day weekend we had a flat in the driver rear. We had to put the spare on. No place to get it repaired until Tuesday. No appointment. We decided to just return to Houska early Tuesday morning and see if they could help again. They said they would get us right in. They had a full lot of cars needing service. They would work to squeeze us in since we would need to wait. That's pretty epic service these days. The staff is so friendly and nice. I worked with Travis on both issues. They recommend replacing all four tires as they were mismatched and had low tread depth. We have an appointment at 3 PM and hopefully after replacing the tires we will be able to put the tire issues behind us and enjoy vacation. Thank You Travis and The Houska Tire Team! read more

I see why they are a 2-star rated company!! They wanted to charge $415 dollars to install a deep cycle battery that costs $179 in the outside compartment. I guess they are so slow at their job it will take 2 hours to install a battery. I got it done down the road for $250 installed read more

Honestly these other reviews seem like people who aren't licensed, getting mad at professionals advice. I went to Air Care before, not knowing diesel cars have specific places to get their emissions done at. The people at Air Care were rude and judgmental (I understand I was at the wrong place, but that's no way to treat a passerby). I immediately called this place and they were super kind and friendly, as well as super efficient getting everything set up. Everyone in the offices are super kind and helpful, even when I accidentally parked and came in through the incorrect entrance. Super kind service, and as a first time customer, I will be coming back in annually. read more

I've had a lot of work done at this business in the last four or five yrs. Most recently they said I needed brakes all the way around on my 2012 F350 6.7. Well since the front brakes were done just eight months ago I wondered why they could be worn out already. They said well they're down to 3mm and should be done. I say ok but I still don't know how they could be bad already, so let me know what made them wear out so soon and put the worn parts in the truck so I can see them. So I went down to pick up my truck. I say did you find out why my brakes are bad already.? No we don't know. Longer story short,there wasn't anything wrong. Those pads and rotors were hardly worn. An argument ensued,they tried to turn it around,I say BS that's not what happened. The service man said he would try to get my money back for the front brakes. We'll see. read more

Great service for my Sprinter. Kept me informed. Justin is very helpful. Quality work. read more

Houska has always done good work but the last time I had work done (hatch back strut replacement) the labor charge was $663 when they had the car for less than two hours. read more

Reliable services. I've counted on Houska for 13 years; Jason in tires and Dell in auto maintenance. Satisfying experience with all staff members! read more

Good customer service mostly. However, due to poor communication on their end and what they say was a "manufacturer error", they made me partially responsible for paying for the labor to fix a mistake that I had nothing to do with. The manager told me that since it was the manufacturers fault, that "we should split the charges"... I won't be using Houska again. read more

I was very happy with. Houska Automotive, they were ahead of schedule, I didn't have to wait an extra day ,and if I had ,Micha my service writter was willing to loan me his truck if I needed . read more

Had to get my daughters car fixed while she was away at college in Colorado. Needed a new power steering pump on a 2009 Mercedes C300. Did a web search and found Houska. Houska repaired the car on December 19th, 2019 using OEM Mercedes part. In early March 2020, the power steering pump failed again and needed to be replaced. I called Houska about it considering the recent repair and advised them of the issue. To be honest, seeing that I live and the car was in Texas my expectations were low. Spoke with a gentleman named Michael who surprised me with his response. He advised me that the new repairs should be covered as a warranty job through NAPA network. He asked me to let him "do some research and promised to call back in 10 minutes". He most certainly called me back with the phone numbers and process with NAPA and recommended a nearby repair shop to do the work. To make a long story short, the car was fixed under the warranty at a cost of $0 to me. Not only that, but several weeks after the original calls, Michael called me to check in on the status of the car. I was surprised again at the level of care, concern, and commitment to do the right thing. I highly recommend this shop!! read more

Mind blowing purposely pumped up pricing and Adonis which are not required or need , so when you pick up your car and get the bill, you'll be floored! Also, service is poor! They change everything and miss the problem on the vehicle! WTH? read more

I brought my car in for a routine oil change and a tire rotation. They told me to bring it in, as they would be able to fit me in between appointments. My car was finished within 3 hours. They offered me a shuttle service, but I did not need it. However, that is an excellent bonus for using Houska. The inside of the service center was clean and well-kept. I will be returning for all my future car needs! read more

I had a fantastic experience and it was my one and only time using Houska. Service was great. They provided me with transportation to and from work. The service was performed perfectly. Customer service was outstanding! read more

Took my diesel truck in for a repair and houska took my engine all apart then said we dont know how to fix it, They then said I had to pay them 600.00$ to get my truck back, I had to have it towed to a real diesel shop and they couldn't believe what they did, the batteries were never disconnected live wires were laying around , parts not bagged laying all around, total disrespect and sloppiness, the new shop said they should never even touch a diesel if they dont know what they are doing , They fixed it fine no problem parts and labor 500.00 BE WARNED!!! read more

Ladies beware!!!! I got my truck towed here because it wouldn't start for work. I knew I needed a starter. I got a call saying I needed a starter, had a coolant leak and needed a turbo. Also " I don't know when you last did maintenance on this thing but there's a list....." (I did maintenance myself before heading out to CO and when I arrived and had my back home mechanic check it over to make sure I was good to go. Guy must think I know nothing.) I ask how the heck I need a turbo when I came in for a starting issue and how there was a magical coolant leak when I have no drip spots under where I park my truck every day. The sales guy starts stuttering. Says he'll have to get me to talk to the mechanic. It's an old truck. I'm sure something leaks, but why this laundry list of things given to me in a condescending manor? I know for a fact I have not had a lick of trouble with the turbo. Why would I "NEED" one if I haven't had a single issue? I went ahead and got a quote for the starter -about $595. I thought this was the whole bill and said ok. Nope. Sales guy calls back a moment later, the whole bill would be $800 or so, because of the $150 diesel diagnostic fee I had not been forewarned about. I ask how much the starter costs and what type. They say "Napa new for $474." They said OEM cost even more. Now, my momma didn't raise no dummy and I might be female, but that doesn't make me an idiot. I could put a new starter on myself, but I'm out of state at the moment and don't want to lay on the cold ground to do it. I look up the part prices and double check with my at home mechanic to make sure I'm not crazy. I'm not. I then ask how a Napa starter can cost $474 when an OEM goes for $350 and the most expensive Napa listed is $240. Is your starter made of gold? Or do we just try for a 200% mark up for the lady?! Hoping she doesn't know any better?! The one positive to the whole deal is they did let me off the hook for the $150 diagnostic fee when they figured out they really hadn't told me about it. (Thanks!) I was then able to tow my truck to a shop for a more normally priced $250 starter. Don't try to cheat your female (or any!) customers out of their money. Thanks. read more

Do not use Houska! First experience there and last. Brought my vehicle in to see why the emissions testing center couldn't get a reading. Was told at the emissions center that it could be as simple as a fuse. Brought it to houska because they could see it the soonest and I needed to get my test done before my temps expired. They diagnosed my car with the battery being the issue and that the emissions people didn't try hard enough to make it work. (same as a review below - wish I came here first to see that before taking my vehicle in). After hearing it was a user error and potentially my battery, they told me it would cost $140 dollars. If they wanted me to replace the battery with them, it would be $380. A 15 minute diagnosis should not cost $140 when the problem isn't even resolved. In the past, I've taken my vehicle to Import Specialist to figure out what was wrong with my headlights when I tried to replace them - turns out auto zone gave me the wrong lights and they went and bought the right ones, replaced them and charged me $50. Lights are usually around $20. These are the local mechanics you should support, NOT HOUSKA. Will never steer away from Import again. read more

Love this place. Their friendliness and helpfulness, prices and professionalism, have kept me coming back here for 20 years. I can't say enough good things. A guy here on a quiet summer afternoon did 5 mins of web research which he printed out. He'd figured out a way to fix the soft/loose connection under the radio, the little circle where one end of a cable plugs in while the other side of the cable connects to my iPhone to play some tunes. It would have cost a lot in labor alone to take out that front panel and get to the connection. Instead we figured out how to make another connection there using needle-nosed pliers to pull it out, super-glue in a new connector, and never worry about plugging my phone into that loose, inaccessible connection again. The main point of that blurry description is that he showed me a way to fix a finicky connection for free. They go above and beyond. read more

Charged me over $900 for a simple job of replacing and alternator BUT did not replace the serpentine belt (clearly with the number of miles my truck has on it the belt was old) so I was stuck on the side of the road in the middle of nowhere and paid a whole lot of money to get my car repaired all because of a $20 belt and a lack of focus on quality work. read more

RREALLY YOU MUST HEAR THIS STORY...ITS UNBELIEVABLE! This was the once and only time, I'd used Houska. I told them to check for a "paracytic electrical bleed" on my BMW and nothing else. They called within 48 hours, and said the battery was the problem, and no bleeds. SO, 15 minutes of diagnostics for $120 god damn dollars for only checking a battery and possibly hooking into my computer system, with their less than adequate code readers??? Plus $60 to install a battery, which by the way, if any of you have ever installed a battery, it literally takes 10 minutes!!! $380 bill for 25 minutes work!!! I paid for the battery from interstate, because they wanted $80 more for their exact same battery, as Interstate Batteries, who by the way installs for free! They tried to insist I should pay them another $180 to cover my on board computer installation of the battery to my car...when I already knew that was a lie. I told them "NO FREAKING WAY! DONT LIE TO ME, IM MAY BE BLOND AND A WOMEN BUT I KNOW MY CAR", and "I had COs BMW and INTERSTATE BOTH BACKING ME UP, WITH THEM ON THE PHONE"! To back up, Interstate delivered the needed battery, which btw Houska insists I had to arrange! Interstate delivered it to them personally, and then Houska's calls 24 hrs later to "ask me if I want the battery installed?" Really??? I'm thinking are these guys mechanic professionals or fucking monkey's in overalls? I get the car back, in 5 days, piad out of my own pocket from a monthly $800 SSDI stipend I live on! They also proceeded to add $1500 of other un-needed repairs on to the ticket? Saying this car needed tons of work! " Because I'd just had the car checked by a BMW certified master mechanic, I knew it was a scam to rip people off! They were trying, fraudualantley,to dig into my wallet,well aware, I'm a terminally ill cancer patient on disability, living on $800 per month? Who the hell does this crap? Sociopaths & no conscience! I was just over it, in fact, I'd paid they're fees, and then noticed another oddity in my electrical, before I left the lot! I called their "BMW mechanic" out, before I left, who then told me "he was told to check my battery ONLY Nothing more mam, sorry!" Word for word, verbatim! LIKE WTH??? I paid $480 for a battery, that doesn't make a bit of difference, put up with all their unjustified and lied about labor charges & body damage! After a day of seeing the car's dying, and a see thru scratch on my paint, which went thru to the body, & noticing they'd covered the scratch with cheap ass silver paint, I called the manager in a heated rage! After a huge screaming fight with John, the manager, who tried to justify, make excuses, & implying I knew nothing! I demanded the owner! He said he'd call him & get back to me! Next day, he'll give me my personal money back, minus the battery...the battery he said I just absolutely had to have, mind you, "You'll have to have to eat the battery!" His words! In the meantime, a day after I'd paid out of my own pocket, I'd obtained a grant from the state for $1500, paid to them, in their name! Now I'm "virtually, just put in hospice, & John calls & said, he'd send the check back to the state! Then he calls back, a week later, & says we still have your state check for $1500, and they want you to call the them, to get it back, *OR* we can go ahead and finish the rest of the work!? I'm thinking...Like, are these the biggest scam artists and manipulators, ever, on the planet? John told me a week before, he was told by the state to return the check, back to them. Now, I'm supposed to call the state, so Houska can go ahead & do the unnecessary repairs, "since we didn't send the check back"?! WHAT? I'm thinking this John is a schiester low life! I'm dieing from stage 4 BLOOD CAMCER AND IN HOSPICE, & HOUSKA'S KNEW THIS, YET HE HAS THE NERVE TO FUCK ME OVER??? Don't ever use Houska, unless you want to work with heartless, lieing ass, manipulative, thieves!!!?? Trust me. There are real mechanics, who aren't out to scam! I WANT TO SPEAK TO THE OWNER! WHERE IS HE??? read more

My first time here and this team treated me like a long time customer. Each winter my car seems to need the tires topped off as the weather gets cold. They told me to drop by and immediately took care of me at no charge. Maybe a simple task for these professionals but I didn't have time to do it myself. I'll need new tires next year and will be coming back to Houska to spend some money. read more

I left a review earlier and the owner responded inaccurately so here's my update- I will say they're five stars Service but I did put on two brand full new sets of tires on two vehicles - mount, balance, and full alignments, and with that I expect my fluids to be topped off and they were not- so the price on tires was absolutely fabulous and the employees were very kind- read more

My experience started in the fall of 2017.  Took my vehicle in for service, and they told me I needed 3 new wheel hubs (one had already been changed).  They told me 2 of them were priority, but that the 3rd would need to be changed at my next service.  I had the 2 "priority" hubs completed in the Fall. Fast forward to last week when it was time for a service.  I had them give me a price for a full synthetic service ($98 for 7 quarts of oil), an A/C inspection and recharge ($109 for inspection only, then they estimated another $150 for recharge if needed), and the hub they told me I'd need. They quoted me $597 for the hub, for the part only before labor.  Skeptical, I looked around at parts stores and the dealership, and no one else sells that part for more than $240.  When I did bring this to their attention, they offered to get the part from the dealership and they blamed their wholesaler.  Somehow the "professionals" didn't know they were overpaying for a part by $350? I decided to check other garages for pricing.  No one else quoted me more than $70 for the service, $140 for the A/C (inspection and charging the system).  I picked another garage and they then told me they had no idea why the hub replacement was recommended.  Their was nothing wrong with the hub. I'll never take another vehicle to Houska's.  Be very, very cautious about what you're paying for if you decide to take your vehicle there.  In looking back at my invoice from last fall, I'm pretty sure I was gouged for at least $350 more than I should have paid.........shame on me for not having the same diligence then. read more

Sitting here another 40 minutes past the 30 minute time quote for an emissions. Blaming it on a new guy. First and last time here. Emissions shouldn't take over an hour. read more

I have nothing but great things to say about Houska! All the gentlemen who work there are awesome. You can tell they really care about their customers. They do excellent work, and are honest. Be sure and talk to Marcus when you walk in, he knows his stuff, and his customer service is beyond this world. Once, I was driving away from Houska after stopping in to say hi, and he ran outside after me, IN THE RAIN, because he noticed I had a flat tire and was worried about my safety. Sure enough I stopped and they patched up my tire for me asap. I strongly recommend going to see the Houska family. They make servicing your vehicle a breeze. read more

I paid $105.99 for a blown fuse. When I walked in. I asked for Jason who was taking care of my car. He said he could help me right after he peed. I asked "can I ask why it cost so much" he said do you want to know things like why the fuse was blown? He told me it takes time to find out the issue. He stated that it took the mechanic an hour and a half to figure out my car had a blown fuse. I am no mechanic but before taking my car in I checked the battery first, then the fuses. The mechanic must have done the same thing. This job should have taken no more than 10 minutes. I told Jason at houska I would be glad to share my experience online and he said do what you need to do. So here it is... $105 for a fuse. Thanks Jason! read more

I typically try to support local businesses whenever possible, especially when it comes to auto repair so I can bike around town instead of derailing an entire day by bringing my car somewhere else. But when it comes to Houska, you're better off just taking the day off and driving out of town. Granted, I have a 2008 Sprinter van, and there aren't a lot of folks that work on them. Because of this I've tried to give Houska the benefit of the doubt the last two years and bring it with them when I need basic (we're talking oil change basic) levels of service done. I have yet to have an experience with them that wasn't at least 80% a complete pain. The first time, when we went in for an oil change, brake bleed, new sway bar bushings, and alignment, we were on a tight deadline (had to leave town EOD the following day). We made an appointment for all of these services 48 hours before having to leave town at the earliest spot available. Dropped the van off at 8 a.m., biked to a cafe and waited around (mind you, the appointment was for 9). Call the shop at 3 to be told that they haven't even bought it in yet. And that because it has been so long, they likely wouldn't be able to do it that day at all and I would have to give it to them for another full day the day we were supposed to leave. Said fine, went to pick up a few hours later, and was told that somehow (despite them not doing any work), they managed to find $2k of urgent work that needed to be done (for about 20% over what any other shop--including the Mercedes dealership--would charge). Told them no, argued a bit over having to wait 48 hours for a 2 hour job on appointment and was given a whole $30 off whet ended up being a $600 odd job. Fast forward to this year, took the van in again (the first shop that's seen it since) for another oil change. Figured I'd give them another chance. We go in, the oil change does get done on time at least, and they find a defect in the front tires (exaggerated by a front end alignment issue). They offer to help me replace my tires under warranty as they only have 8k miles on them, but aren't safe to drive. Great, things are looking better than last time. I agree to bring my van back in when the new tires arrive. Do so a few days later, and sit in the shop for three hours to be told they ordered the wrong size and I'll have to come back that afternoon. They throw the better pair of my old tires up front and say that'll save time later so they can put the new ones on the back (for some reason). They also bring up that I need new struts and shock mounts, and hand me an estimate for $4k this time (here we go again). I come back in, have the new tires hastily thrown on at the end of the day, and receive a bit about how the alignment is "as best as they can get it" and the old tires were shot because whoever did the work last really messed up the alignment (hint: it was them, a year ago). At this point, I have no desire to have them ever touch my vehicle again. Took it to a reputable shop down in Denver who was able to quickly diagnose that the problem with the front suspension was that it needed...NEW SWAY BAR BUSHINGS (AKA what Houske "fixed" the year prior less than 10k miles ago). They had used cheap after-market parts that were already shot. Oh, and it didn't need any of the other $6k of work they quoted. All of this to say, if you have the time and state of mind to get quality work done on your vehicle when you actually schedule it, steer a few zip codes clear of this place. One positive: their people are nice when trying to sell you stuff you don't need. read more

These guys are a joke. I took my 2001 Honda Insight in for repair of am IMA issue. The service advisor had no idea what I was talking about when I said there was no IMA start assist or regen. I specifically requested that they test my IMA modules to make sure they were working correctly and the advisor assured me that they could do that. After 8 hours I got a text telling me my car needed brakes and wipers and other service I didn't request them to check. They didn't mention anything about the IMA issue I asked them to fix. When I called the advisor he told me that because I had installed a grid charger on the IMA they wouldn't even touch it. So they wanted to charge me 150.00 to tell what I knew when I left the car and to insult my intelligence. I will not be taking my business to them in the future and I will not refer anyone to them. read more

A week ago I went into Houska for an estimate on some tires. I was greeted but an awesome employee by the name of Jason Lightbody (sorry if I got your name wrong). Jason was very attentive as well as, informational and knowledgeable about the services and deals that are offered, not to mention that was respectful to myself and my service dog. Houska, I want to thank you for a wonderful first impression! As some women are not treated equally when it comes to the automotive world I would have a hard time believing that Houska Automotive would receive anything lower than 5 stars when it comes to customer service!! Even though I have only receive a quote on tires it's great to know that Houska is here!! Thank you again!! read more

Every time I take my car here and tell them about my extremely squeaky brakes, they tell me "we checked and they're normal.". My brakes are SO loud and no other cars brakes make that noise. I'm sick of being blown off. I got a oil change here about 2 weeks ago, and my oil light proceeded to come on one week after my appointment. Do not trust this place or give them your money. read more

I'm customer for 4 years. But recent service is horrible. Won't keep promise when car be ready. Shuttle service unreliable. Overall, in recent days, giving bad service consider the high price. Definitely won't come back and won't recommend them to my community in foco. read more

I have had my vehicle repaired here several times. The staff are all friendly and very helpful. It's a bit more expensive the some other places but I find the quality of work is more important when it comes to a vehicle. My father was very loyal to them as long as I can remember he always took his vehicles to houska. Good service over generations not many businesses have that. read more

I've been taking cars to Houska for years, and have complete trust in their work and their people. James recently went way above and beyond, and even served as a great example to my kids. Well done Houska. read more

My experience with Houska Tire & Oil was good to begin with. The business seemed reputable when I looked online due to the fact that they work on heavy duty. Why not give them a chance since my normal dealership was booked for a week or so, I said to myself. I needed my AC recharged on my Chevy Sonic. First impression was great. When I made my appointment initially, via phone, the person was very friendly. I dropped off my vehicle minutes after opening the morning of and check in was simple, and rapid. First downfall was; if I had waited a few more minutes to drop off my car, the Houska loaner vehicle could've been taken by the customer whom walked in second's after me for his check in. It would've been nice to have the booking representative suggest I make a loaner car reservation during the service scheduling, to reduce the hassle of rescheduling what my car needed. Not a big deal! What I didn't like about the loaner is that customer's have to pay for gas used. Really!? Thirty dollars is whatever in reality though. Not a big deal, again. My Chevy dealership shuttles their guest's around for FREE. I went about my business and head to work. Shortly after, Houska calls and states the reason's why my AC isn't blowing cold air. He began by listing what needs to be replaced and the prices, etc. "Okay. No worries. Fix it and call me when it is ready." I told him. After I paid a pretty penny for the service, I sat in my car and turned it on to find out the problem was fixed. AC is back in action, so I drive off. Wait a second, my seat cannot be adjusted, basically stuck in the furthest position. Away for the steering wheel. It cannot be moved forward at all. I try to determine what the problem is on my own briefly. Nope. Not working. So I call Houska the next morning and explain what the new issue is. Luckily, Houska, wasn't terribly busy and I was able to bring it back in for a one hour inspection that same day. They tell me they need more time, four hour's to be exact, to remove the seat because there is some loose change blocking the seat rack. I told them okay. I guess I can come back in a few day's. Not a big deal, again. I ended up calling my Chevy dealership and they had time the same day to also look at my seat that afternoon. Cool. By the end of the day, I get a call from Chevy saying the seat is jammed(broken) because of accidental force from Houska. That confirmed my suspicion! I called Houska before closing time and spoke with the manager of Houska to inform him of the update. I wanted to hear his response on how they were going to fix the problem. Long story short, the tech who worked on my car didn't confess to his boss that he accidently broke the lever to my seat. His response was "keep in mind, my tech is six foot seven inches tall." "So what I told him. No matter what tech and vehicle they work on, they should always be gentle." No biggie, those things happen, but are very much so preventable! The manager didn't believe me when I said I had already got the vehicle inspected by Chevy the same day. Stated my quote from Chevy to fix it and he said "well, we need to look at it again for our own diagnoses." Really. Just say okay, we will fix it at our cost. Say sorry, something!? I am not complaining about how they didn't fix the AC. The company and tech's are competent, I am sure. I am upset with how they didn't bend over back wards to make me happy after something they broke in my car. No apology from the tech to the boss and eventually me. All he said was "I will be in all next week if you bring it back in and we can look it over." He didn't believe his tech broke the seat lever. I requested he order the seat now so the problem would be fixed sooner. No, once again. So I called Chevy and they will fix somebody else's mistake. If they really cared about all the clients, then the Houska manager would've called me the next business day and asked why I didn't take my car into be looked at again. I wasn't surprised by the no call from them. I will never go back and never recommend the shop to anyone. They are quick to collect your money, although, they will be hesitant on dishing out $ out of their pocket to fix a problem they made. Screw Houska Tire and Oil! read more

OK, so i took my truck here since i heard they were the best. I told them I was driving out to Seattle and I wanted an overall inspection. When I picked up my truck they had a laundry list of things wrong. I asked what is the most crucial thing to fix before my trip? They said motor mounts. I reluctantly said yes to their $500 bid. Long story short I got 50 miles out of Fort Collins when my transmission started clicking and spurting. Bam, it blew up. Get it back to Fort Collins and I find out that there wasn't any transmission fluid in it. So Houska didn't feel this was something that should have been addressed before a trip. They told me my transmission need "servicing." They failed to mention to it was out of fluid. They knew they make a mistake and offered me a 20% off deal for a new transmission. $2000. No thanks, I got it done for almost half that by a local mechanic who works out of his garage. Again, beware of there customer first -we know all attitude - very deceiving. read more