We had the best experience getting our custom engagement ring from VVS Jewelry Co / Hung Phat USA…read more They made the whole process feel so special. The ring was perfect and exactly what we envisioned. Ann handled our main consultation and guided us through the entire process, showing us all the beautiful options available. We highly recommend Ann. She is incredibly knowledgeable, patient, and amazing at what she does! Val was also fantastic, stepping in for multiple steps of the process when Ann wasn't there to ensure everything stayed right on track. Thank you, Ann and Val, for helping us create the perfect ring!

We made an appointment after seeing some ads on Instagram for a free ring consultation. My bf and I…read morehave no knowledge of trying to pick out an engagement ring and what to look for, so we decided to book an appointment with Hung Phat. I reached out to them via dm to place an appointment, but you can also do it yourself on their website. I asked whether we would need to commit to anything during the appointment and they said no. This made me feel a bit at ease, as we were just planning to go in to explore our options and become educated in picking out engagement rings. They responded very quickly to my dm and helped me make an appointment, answered any questions I had, and added me to a text chat where I could send in some ring inspos and what styles I was looking for. We came a bit early, but they were able to accommodate us. We were guided to a table reserved especially for us and were offered champagne or sparkling juices/water and some cookies as snacks. Our jeweler, Lyn, was very easy to talk to and she made us feel very comfortable during the entire appointment. We told her that we didn't have much knowledge about picking out a ring and what to look for, but she was able to help us through the entire process and guide us through all of those steps. We had a ring design in mind already and we showed her the photo and she was able to show me the similar setting, diamond shape, and carat size, against my finger. We tried on different band widths to see which one I liked better, went over the 4 C's (color, clarity, cut, and carat weight), and explained to us what they meant. She showed us different diamonds in different carat sizes and the differences in clarity grade between them. My bf and I really learned a lot during our consultation and are very glad we booked an in person consultation with Hung Phat. I'd like to thank Lyn and Val for providing us with excellent customer care and helping us in our ring journey.

Have been a long customer of this repair shop! It's a useful gem in Eastridge mall on the first…read morefloor by the post office. It's a small shop that retails jewelry and watches. My family and I have been going here for years for watch battery replacements, and the prices are more affordable than other shops. Quick service of 15 minutes. Dependable, reliable, and quick!

I've come here to Quick Service Jewelry Repair a few times, first time being my bro in law's…read morepurchase of an engagement ring, another being my engagement band being hugely damaged [as for the reasoning, I will stay mum]. This most recent visit was to get a gifted watch up and running... As always, the owner himself is very honest and gets straight to the point. He's not overly friendly but I wouldn't consider it standoff-ish either. He's just a man who is all about business. What is it that you need and let's get down to how we can accomplish that.... Service is pretty prompt and I can typically come back within the hour or so to pick up my belongings. Prices are reasonable and more importantly, the business is reliable!! 4 stars. I know I'll be back for my repairs and battery replacements.

It's been a few years since this incident happened, but I've finally had time to sit down and write…read morea review. A friend recommended that I go to Tony to set a new loose diamond into the engagement ring my husband (then fiancé) proposed to me with. Since our style had evolved during our two-year engagement, we decided to update the ring- switching from gold prongs to white gold and adding a hidden halo. We trusted Tony to handle both the new diamond and the updated setting at the same time. I did receive my ring later than the originally agreed timeline, but at the time, I didn't think much of it and assumed everything was fine. However, when I later brought my ring to a reputable jeweler in the Bay Area for an appraisal, they examined it under magnification and pointed out multiple issues. The basket and prongs were poorly constructed, the diamonds were improperly set, and there were visible cracks throughout the setting- issues that were clearly not caused by normal wear and tear. I contacted Tony shortly after to address these concerns, and he asked me to bring the ring back for him to inspect. At that point, however, I had already lost confidence and did not feel comfortable returning, given the time, money, and trust I had already invested. The photos speak for themselves- this level of workmanship was extremely disappointing, especially for something as meaningful as an engagement ring.

Tony was fast and efficient to get my ring sized up in 10 minutes. Very clean establishment. I will…read morebe back for repairs and to buy jewelry.

Forever My Jeweler (And Yours, Too!)…read more Forever Diamonds & More has been my go-to jeweler for the past 4-5 years, and I wouldn't trust my jewelry with anyone else. Owned by the wonderful husband-and-wife team Jonathan and Megan, this shop is always warm, welcoming, and truly professional. Jonathan's craftsmanship is outstanding -- every repair has been flawless, solid, and beautifully done -- and their pricing is refreshingly reasonable. They also stand behind their work, which speaks volumes about their integrity, though I've never needed to test that guarantee because everything has been perfect the first time. Whether you need a repair, watch service, or are looking for a new gem to add to your collection, Jonathan and Megan will take great care of you and make sure you leave happy. Highly, highly recommend!

We came to Jonathan and Megan for my fully custom engagement ring. First, the ring is absolutely…read morestunning and everything I could ask for; they truly brought my dreams to life. The whole custom process easy and fun! They were willing to tweak anything I wanted and are super knowledgeable about all things jewelry- this was imperative for the process because they made sure the ring will last forever. We were able to see a realistic redering of the ring before it was made, which really solidified all the little details that went into it. I'm so excited to wear my ring forever, thank you for making this experience so memorable!

I bought a broken vintage watch on my vacation, and was looking for a replacement battery along…read morewith a couple of screws to replace the missing parts. The team over at Elegant Jewelers were able to help me out and return my watch within 24 hours. Rundown of pricing: $15 battery replacement $20 per screw replacement (actually ended up welding an earring stud that looks exactly like the screw that was missing) All in all, great customer service and now my cute accessory actually works.

I have walked past this place so many times when in Westgate mall. I finally needed a jeweler…read morebecause I bent a prong on my engagement ring and I decided to stop in because there were so close to me. Honestly they were so helpful! I talked to them about what was going on and how I also wanted to smooth out the side prongs because they were digging into my finger. They suggested I run it all through insurance first so we could get as much of it covered. I came back when I got the okay from my insurance and Dom helped me out! We discussed what was going to be done, he gave me some tips on things we could do for my ring in the future to prevent it from bending a prong again, and then we got the quote. Hands down the best place to get your jewelers fixed! They finished it in about a week and it looks better than when I first got it! The prongs on the center stone are perfect, and the ones for the side diamonds look amazing! They were able to smooth them down a bit but then add more material to make sure they are nice and snug! Can't recommend this place enough! I will definitely be coming back to upgrade my ring a little more!

Willow Glen Diamond Co has been outstanding since day one. Always very kind - efficient - and super…read moreknowledgeable. I DRENCHED my ring in super glue and it has tiny diamonds on the band - they were able to clean it for me perfectly despite it possibly neededing extensive repairs. Thank you WGD Team!

A few months ago my boyfriend and I started looking for engagement rings. I really wanted an old…read moreTiffany's setting that I had seen many years ago, but I couldn't find anyone selling a ring like that. I didn't want to compromise so I knew I needed it custom made. I researched online and saw that Willow Glen Diamond Company made custom rings, so we casually stopped in to talk to them. Tina (she is so sweet!) talked to us about what we wanted and then introduced us to Terri who sat down with us to educate us about ring shopping. We were amazed by her knowledge and honesty. She was clearly not pushing a sale. It was obvious that she wanted to help us regardless of whether we bought from her. We had intended to "interview" several different stores before making a choice, but after we walked out the door my boyfriend said exactly what I was thinking, "we aren't going to look anywhere else, this is the place and I trust Terri." Our trust (and even friendship!) continued to grow with Terri and we picked out diamonds and designed the ring. I have never seen a ring more stunning in my life. It turned out even better than I imagined. I thought a custom ring would come close to what I wanted but this exceeded what I was even dreaming of. I don't know how that's possible but I'm in love with my ring and so grateful that I found WGDC. Thank you so much, Terri and team, for making this ring come to life!

I've been so impressed with the variety here--from rings to bracelets and necklaces, everything…read morefeels carefully curated and beautifully made. It's not just your typical selection. you can find pieces that are both elegant and unique, whether you're dressing up or keeping it simple every day. I've picked up a few items now, and each one feels like something I'll have for years. The whole experience is easy and enjoyable, and you can tell they take pride in what they offer. Definitely a go-to spot if you're looking to add something special to your collection.

Angelica, Diana, Aurelia (the manager) are the friendliest and most helpful in helping me find all…read moreof my unique jewelry pieces. I have had such an excellent experience here that I keep coming back! Love the team, no-pressure customer service, and wide selection! :)

My partner's mother gave him one of her rings to give to me as a promise ring and told him he could…read moreeither give it to me as is or have it redesigned. Because the ring carries a lot of sentimental value, we wanted to find a jeweler who would respect its meaning while helping us make a few changes. After doing research on jewelers who specialize in custom work, we decided to visit Dynasty Jewelers based on the consistently great reviews for Jorge and his son, Steven, and I'm so glad we did. From our initial meeting, Jorge was incredibly welcoming and genuinely eager to help. My partner showed him photos of design ideas for resizing and updating the ring, and Jorge gave honest, thoughtful feedback about what would ultimately look best while still preserving the original character of the piece. I emphasized my desire to make minimal changes in order to maintain its sentimental value, and Jorge completely understood that. The ring was ready within a week. When we picked it up, Jorge wasn't there, but Steven helped us and was just as wonderful. Even though Jorge was the one we had initially spoken with, Steven knew every detail of the changes that were made and explained the design choices and care instructions thoroughly. It really showed how much care and communication goes into their work as a family business. While we were there, I also brought in several pieces of jewelry I was considering selling. Instead of trying to buy them on the spot, Steven gave me honest advice on the best way to sell them in order to get the most value. I really appreciated that -- at no point did either Jorge or Steven try to simply win our business. They genuinely seemed focused on helping us make the best decisions. In the end, the ring turned out exactly how we envisioned it. It's beautiful, meaningful, and something I'll cherish forever. They also told us we could bring the ring back for cleaning, which we really appreciated. I highly recommend Dynasty Jewelers to anyone looking for honest guidance, quality craftsmanship, and people who truly care about their customers and the stories behind their jewelry.

Everywhere else charges $25 for watch bracelet adjustment---just to take a link out! Dynasty…read morecharged me HALF that and was done before I knew it. Very professional and not going to empty ur wallet! Who doesnt like that?