They are liars! I bought my ring in 2019 and they said if I keep the receipt they will refund me…read more-10% of the purchase price if I decide to return at anytime. I came back in 2026 and they offer me less than -50% of my purchase price and they point to signs about -10% off current market value which weren't there before when I originally purchased and what was promised in 2019. They do not honor their word and are scammers!

I came here today to pierce my daughter's ears. She is about 18 months. The man who helped me did…read morea really good job and has a really good eye for accuracy. I didn't get a chance to look at the jewelry, but there was a lot of selection.

At first, I didn't plan on writing a review. However, after looking at the diamond pendant setting…read moreI received, I felt I needed to share my experience and warn anyone considering custom jewelry at TD. I traded in an existing bracelet and ordered a new diamond along with a very simple four-prong pendant setting. The salesperson who assisted me took photos of the exact design I wanted and told me it would be ready in two weeks. I paid $800 for the setting alone, which is already quite expensive for such a simple design. When I finally picked up the pendant, the first thing I noticed was that the bail was completely different from what I had requested. They replaced it with another bail, but honestly, the replacement looked even worse than the first one. Did they really think I wouldn't notice? I went back and told them that the bail was unacceptable. At that point, I hadn't even noticed the defects on the setting itself. Below are photos of the pendant design I requested and the defective pendant I actually received. You can judge the quality and workmanship for yourself. To be honest, if a jeweler cannot properly complete a very simple four-prong setting for a 5.4 mm diamond, I don't think this is a place worth spending your money on. This was not a complicated custom design or a difficult project. I expected basic craftsmanship and attention to detail, but unfortunately, that was not my experience . There is another issue I experienced, but I prefer not to include it here. I just want to advise others to be very careful and thoroughly inspect any jewelry you purchase from this store.

I should have read the reviews before coming here to sell my jewelry, but I had two of my small…read morekids with me and needed one more quote. I come in and was a lady came out from the back and greeted me with a big smile. Inside they had a table in the middle with lollipops & water bottles. Another lady told my son he can have a lollipop. So I thought okay they are very polite here. Mind you I went to 4 other places and was comparing prices to sell my jewelry. I told her (lady in a baby blue shirt with her hair up on 3/30 @ 11:40am) that I wanted to sell my bracelet but wanted to see how much I would get first. She broke down 3 different possibilities how much it would be for 14k, 18k and 24k. I appreciated this because the other 4 places did not do this. She asked if I wanted to test it and I said yes. She places my jewelry in a dark gray/black box right behind her to detect the gold in the bracelet. While we were waiting for the results she turns to me asking me about my baby & smiling. After that was done she told me how much she would buy it and after finding out the quote I politely said oh okay thank you so much but it's okay I won't sell it. She asks me "you don't want to sell it?" I said "no I don't want to sell it but thank you." I put my hand out above the glass case and she tosses my jewelry in my hand and gives me the silent treatment and doesn't say anything. Her demeanor and body language totally changed. Not sure what that was about but all I can say if you plan on selling your jewelry, go anywhere else but here. Super rude especially doing that in front of my children!

This gentleman KenTu is so kind and very knowledgeable! Absolutely no pressure…read moreAnd great merchandise!! I drove all the way from Concord from a recommendation !!

I was looking for a jade bangle and this mall has several jewelers next to each other but I got…read morereally great service from this store! All the other stores were kinda rude lol. I was looking for a bangle with some lavender and they had a great selection and they looked through most of their supply for what I want lol. They also gave me a great deal! Everyone was super friendly in this store and I'm definitely going to be making future purchases here :)

I've bought so many gorgeous 18k pieces from her, and each one is just stunning. Seriously, her…read morejewelry is top-notch, and I'm always so happy with my purchases. She's incredibly sweet and makes the whole experience so enjoyable. You won't regret shopping with her, I promise! I also had a lot of jewelry fixed with the best value, and she has a person there to fix it on Sunday. Service is fast.

I had gone to a couple of the other stores in the center, they were pushy and kept trying to sell…read moreme items that I said I have no interest in, which is such a turn off when trying to buy jewelry. I saw chi Thuy Anh's shop which gives a more home feel to it and decided to check it out. When I entered, she asked if I was looking for something in particular and pointed me to the section. Chi Thuy Anh is super cute to talk to. She gives you a lot of personal space to look at what you want, answers any questions you may have, and will give her opinion when asked. I ended up buying a couple of pieces and will definitely buy from her again.

I love coming here!!! The staffs are always so nice and helpful; never pushy like most Asian…read morejewlery stores. The place is super clean and kept well. I got a custom made necklace that would have costed an arm and a leg (labor would kill anyone) but here was the most reasonable price for an exceptional quality of it. It came out exactly what I wanted. I would recommend coming here for all your jewlery needs.

very nice experience here when bought my ring. They provided good quality and serviceread more

If you want to buy jade jewelry of high quality in South Bay, this store is highly recommended…read morealthough it's small. The owner has been running the jade jewelry business for a long time (more than 50 years). She is specialized in jade jewelry.

Husband and I went in looking for a jade bangle, it's not about the quantity, but the quality, &…read moreAnne's had amazing quality jade. Anne was very sweet, helpful and knowledgeable in helping us select the right jade bangle. Highly recommend!

I want to thank the security guard (Adam) for being so kind, respectful, and professional. He…read moregreeted everyone with a positive attitude, treated people with respect, and made me feel welcome and safe. Great customer service and an excellent example of professionalism. Thank you for your outstanding work!

It's a good pawn shop to go to when you need a cash loan, and you can retrieve the gold/pawn items…read morewithin 4 months. Unfortunately, I could not make enough money to get my items back when I started working from home with the loan amount. The fee rate is high after the 4-month period. If you use the 10-days "grace" period after the due date it is even higher, and there is an extra big amount too as remote fee if you pay remotely, that is, by signing in to the account. You need to bring cash to get your items, as they do not accept checks or a debit card for loan repayment!!!!! Pawn wisely, and bring the items home within 4 months, and this a good option. I sold a gold chain last week, and they gave me a good price.

Billy and TQ are the best in the business around here! They are friendly, helpful and super…read moreknowledgeable. I brought in a heart moissanite looking to set it as a pendant. Prior to coming here, I tried to do some research at home on different types of settings to no luck. Billy immediately pulls up many samples and gave me an explanation of what each settings would look like. After about 10 mins, we settled on a details and I opted to skip out on the chain until the pendant was completed. When it came time to pickup, TQ helped me decide on some chains that would compliment the pendant and I absolutely fell in love with it. We opted for the cuban link vs the rope chain. The piece is absolutely beautiful and my family was in awe of its beauty. I wanted to thank both Billy and TQ for making this a memorable and seamless experience. You know who we'll be going to when we're looking for our next piece of jewelry!

Amazing customer service, great quality would come again. Kevin and Billy were phenomenal. He fixed…read morethe fit right on the spot until it fit correctly