More fees in the mail? Everyone I dealt with was wonderful, glasses are good and I thought my…read morethree visits to get my glasses was normal and fine. However I received bills in the mail for things that we're already paid! There's a $20 charge they gave me for my insurance which is possible I'm not complaining so much about that. But there's another charge for revisit with the eye doctor which I originally was told was part of the original service and expense. So I don't believe I'll be going back because I just can't deal with these extra expenses out of the blue. But if you have money and not to worry about spending a little extra, people there are nice, glasses are good quality.

Poor selection of garbage frames. Literally had 5 pairs of glasses fall apart in 2 months time. I…read moream not careless with my glasses as I need them to see. Yes, they replaced them free of charge every time, but I shouldn't have to deal with glasses falling apart once a week. Last time (2 weeks ago) they had me pick a different style and brand of frames, and these too fell apart. Again, I do not abuse my glasses. Never had an experience anything like this before. Skip their junk and go anyplace else

Used to be really happy with this place, but after they changed ownership things have really gone…read moredownhill. Got new lenses back in September. Was told I owed $XXX. Bill was paid. Not the slightest hint of possible future charges. Was told I owed a specific amount and the transaction was done. Now months later I'm told I owe an additional $150. Absolutely ridiculous. And to make matters worse, Northeastern Eye Institute absolutely refuses to discuss with me. I've been given the run around and ignored. Was told on the phone I'd get call backs. No calls. Tried to message via facebook and their website. No surprise no contact there either. My family and I had been going there for years, but we will not be returning and definitely not recommending.

Overall appt was fine, but then I received a bill for $50 after I was told my routine eye exam…read morewould be covered under my insurance. The $50 was for "contact lense fitting" aka a new prescription of the same lenses I already use. When I tried to clarify this with the business office, I was met with an extra rude lady that stated that charge is for a new prescription. I've never been charged just for getting a prescription before. Will not be going back to this office, they are scamming people.

I am a new patient to Dr Ahn's office at Horizon and he did a laser procedure to remove my scar…read moretissue from a cataract removal two years ago . Let me tell you I will definitely keep him as my new eye consult for the future , especially to care for & treat remaining cataract in my left eye when the time comes for removal . He and his staff are so friendly and they keep the office clean . Thank you Dr. Ahn for your amazing work , I can see without cloudiness this morning out of my right eye and feel so joyful !!! PS this procedure was quick , my eye was given drops then I had to wait for 20 mins for dilation then the laser part took around 30 seconds of zaps and my hubby drove me home . That was it !!

Dr. Ahn is easy to speak to and very straight forward. Didn't want me to try too many different…read moretypes of medications to make sure my infection was under control with each step. Very efficient office visit so my lunch break was all I needed to see him even in the middle of the afternoon.

My wife got up and said something is wrong with her eye.we when to our eye Dr. and he said she had…read morea torn Retina this was at 3 in the afternoon.He call DR Barone .Dr Barone say to come rite over.We got there at five and he said the same.He did surgical the following day at four in the afternoon. He did this because we were going away in two days. The office staff and all the people in has staff were Vere helpful and the Dr was very freindly and did a very good job

Dr hudak is the best doctor of any doctor I've ever had . His office is very personable and care…read moreabout his patients I would give him a great recommendation... Out of 5 stars I'd give him 10.

Staff is so friendly. I went for LASIK and the process was amazing. Great follow up when corporate…read more made a billing mistake. They really went to battle for me and didn't relent until the problem was solved. I'm actually sad my eyes are completely heeled and doing so well now; it means I wont have another reason to see them!

Dr. Lee was referred to my son for a very painful condition in his eye by our family optometrist…read more The staff was very responsive and compassionate and I got in to see her right away. Dr. Lee explained things very well and put me at ease with the journey we are on, reassuring me that, day or night I could call with concerns. She communicated with my son directly and made him feel at ease with what she needed to do and what to expect in the next few weeks. I feel immense gratitude and appreciation for Dr. Lee and her staff. I highly recommend going to them for eye care needs.

Had a retinal tear, was seen and treated by Dr. Velar on a Sunday afternoon. He was very…read moreprofessional and saw me on a Sunday quickly can't ask more than that

This office is run so smoothly in a timely fashion of course if there's an emergency As a patient…read moreyou should understand that Dr vallar Is a wonderful doctor as well as a kind and caring man I would recommend this office to anyone I'm very glad he is the one handling my eye disease

I've been a patient at Tri State Eye for over 10 years. The past two months I have been advised…read morethat I need surgery to control my eye pressure. I contacted three eye doctors to get their opinions and requested Tri State Eye to fax my records to them. Tri State Eye faxed two but refused to fax the third one. My appointment with this last doctor is on Monday. Tri State Eye calls me Thursday at 5 PM to tell me they are NOT faxing it over but I can pick up copies of my records for a small fee. Then she adds on Friday they are open till 12 PM. Which by the way on their website and phone greeting message says they are open 8:30 - 4:00 Monday - Friday.. It' s obvious that their patient care office doesn't priorities patient health. Apparently saving money on faxes is more important than their patients eye health.

I went to Doctor Matta Ayman and I had a horrible experience. I was told by his office staff that…read moremy insurance which is Medicare and United healthcare would not pay for my eye surgery and I had to pay out of my pocket. This doctor's office did not submit information to my insurance to find out whether this particular surgery was going to be paid by them. My insurance had no information. Nothing was submitted to them then I find out later that my insurance told me that it would be paid for so the $4000 that I paid out of my pocket. Should've been returned and my insurance company said they would they paid him. After having the operation, I had a problem with dots black dots, and floaters in my eye, and had to constantly go back to him for eye drops and his office staff is operating office staff. We're not forthcoming with me. I asked for my records from Orange ambulatory service in Cornwall I could not get them. I don't know why I could not get my records to tell me exactly what lens was put in my eye and how much it cost they didn't know the codes or anything I am confused and out of $4000 I am upset and will have to wait to find out with my insurance company. What happened and if I will get my money back for the operation that I had. If not, I will have to get a lawyer. My experience with this doctor was horrible. I do not recommend him to anyone.

This office is a prime example of why I choose New Jersey medical offices over Pennsylvania medical…read moreoffices. In the beginning of the week, I was seen by my gastroenterologist in NJ for symptoms of disease progression related to some form of esophageal/gastric carcinoma. Night sweats, throat pain, the inability to swallow liquids, and a throat nodule were what led me to seek help four years after a diagnosis of esophageal and gastric metaplasia. My gastro put me in for an EGD on October 23rd, which was uncomfortably far out for myself and the other medical professionals involved in my case. That night I contacted this office, Northeastern Gastroenterology, and spoke to a lovely woman who had worked here for decades (Misty), explained my symptoms, and she urged me to get the test done sooner and at their location. I agreed to this and began the process of moving my information into their office by contacting my primary gastro; I also had a follow up with my primary the next day, yesterday, and she also expressed concern in getting the procedure done quickly. She ordered me a CT scan with contrast with the concern that I might be experiencing some form of cancer, or cancer progression. I then called Northeastern gastro again and spoke to a woman named Jenn who was just as helpful and attentive as the first lady and we confirmed that I was having my information sent over to have an EGD scheduled in the coming week. Cue to today. I called to confirm everything was moving smoothly and a woman, who wasn't one of the aforementioned two, stated that that's not how it works in the office and that I would need to schedule additional visits. I explained my previous experience with the other people I spoke to and she proceeded to tell me that the policy changed...yesterday.. and somehow before I spoke to Jenn. My response was "I doubt that, can I speak to the office manager please?". The office manager doubled down. Not only did he tell me that their policy changed the day prior, but he also said it was my insurance that possibly wouldn't allow it based on the need of the diagnostic vs. exploratory test. So I asked him " Okay, so you're saying it's the insurance ? How do you know, you didn't run my insurance?" To which he replied "Well no, you see it's our guidelines". I then asked him those same questions over and over again, in different variations and words and he kept waffling between the two as each being a different reason for why I could not schedule my test anymore. If you're like me, and you're a young man in his 30s looking for help on a potential cancer diagnosis (one of the most lethal in the western world), you would get a smidge annoyed at this, especially when you're dealing with some of the first stages of really experiencing the existential threat that looms ahead. Cancer IS a battle, but that battle is personified by socially inept and emotionally bereft healthcare workers that either only care about the bottom line or just want you off the phone. My last words to him after hearing him go back and forth to deny me my EGD were , "Okay man, I get it.. Shut the f- up, you're clearly full of s-". Avoid this office like the plague and take the extra time to ride out to NJ to get proper care. This is where you go to get gaslit and die.

Dr, L Walsh and his team are AMAZING!! I was very impressed with the care and concern I was blessed…read morewith; From the time I walked in the door to after my procedure! A great consultation, to a great recovery. I couldn't have been more pleased. FIVE ***** STARS ALL THE WAY!