Awesome dude and family. They work hard to help you get what you want just call them.read more

warning don't buy a car from burls used car lot, he sells…read morejunk cars. we bought a 2011 dodge grand caravan last year weeks later we started having flashing lights on the dash, then we notified burl, he had his tow man come pick up the car. he said he had to order a computer box for it, we continue waiting for our car for a month, he rigged it enough for us to drive never put a computer. then a week later we had radiator issues. car needed to be towed again. then he decided to send our account to a third party credit collection company, for whatever reason. we were always on time with payments. all im saying is please think about going here before you buy a car here.

They were easy to work with and got the deal done pretty quickly! Everything was great. We got the…read moretruck shipped from TX to AZ. The only bummer was when we picked up the truck, the outside was dirty from transport. We spent over $100k, we were hoping to pick up our nice, new clean truck. Other than that, they truly were awesome.

Update 2: They did follow through and paid the shop of my choice for paint correction. It's not…read moreperfect, but I'm happy with the outcome. The sales representative told me the vehicle was coated, however we confirmed at the shop that it was not. After pouring water on the surface, it did not bead as a properly coated vehicle should. After the paint correction, I paid to have it ceramic coated to ensure proper protection and finish quality. The tire shop fixed my tires easily, and I did have to come out of pocket to add the assist step. It's been over a year now, and I absolutely love my Cadillac Escalade. It's honestly the most badass Escalade I've ever seen, and I get compliments on it all the time. My recommendation: if you want your car delivered with extra TLC, pay the extra cost to have it shipped in an enclosed trailer.

I had an excellent experience with the service tea. Everyone was pofesio al, but Mason truly stood…read moreout. He is incredibly kind and consistently goes above and beyond to make sure customers feel well taken care of. His level of service is exceptional

I had a wonderful experience getting my car serviced at Bob Tomes Mitsubishi. Mason explained in…read moredetail what service was needed to get my car fixed and running again. Jovanni also greeted me and took time to explain the details as well and made sure I knew where the waiting area was and kept me updated about my car.

CarMax Express Pickup wasn't very "express." The business office lacked urgency, and several…read moreassociates were walking around without engaging or assisting customers. I came with my son, who was buying his first car, so this was an important experience for us. The selection of vehicles was solid, which is a plus. However, the documentation and pickup process felt slow and somewhat unconcerned with customer service. It didn't feel organized or customer-focused. On the positive side, all paperwork was completed accurately, and there were no problems with financing or insurance once everything was finalized. Overall, decent inventory, but the express process and customer service need improvement.

Car Max does it right! The usual car buying experience is grueling. All the back and forth- let me…read morecheck with my manager,.... It's a disgusting ritual that needs to go away for good. Enter Car Max! No hagling, the price is the price. We were looking to get a good used pickup truck and after searching online for a few months we found one at the McKinney Car Max. We have always had our financing prearranged with our credit union or bank if we needed to take a loan and found it's good to have that information in your back pocket so you can compare your what they have to offer. We were met with a pleasant young man named Griffen and he was such a delight to work with. We took the truck for a test drive and meanwhile they were assessing our car to see what trade in offer could be made. We had already looked up the Kelly Blue Book value so we had a range of what to expect. The test drive was a success and we decided we wanted the truck. The trade in offer for our current vehicle was fair and thousands more than a couple other local dealers had offered to us. We completed all the required paperwork online. The entire process was so smooth without any embarrassing haggling. We have used Car Max in the past to sell them a car without buying and that was a positive experience as well. We highly recommend Car Max and Griffen was an excellent sales guy, no pressure but all about customer service.

I have purchased 2 cars at Nobility for my kids. I can tell you that this place and the gentlemen…read morewho run it are SUPERIOR. These guys truly know how to treat people, they have a great eye for quality cars, and they are transparent and honest. Honestly, I have never had an easier time buying reliable, high quality cars from anyone else. I am so glad that I found them. If they have a car that you are interested in, I would highly recommend them due to my past experiences with them. I will continue to do business with them due to their professionalism, flexibility, and integrity.

I purchased an Audi at Nobility Auto group in Wylie, TX with Adam 4 months ago and still love it! I…read morerecommend friends and family for any cars need at Nobility auto! I am beyond grateful to have found this dealership for my next German automobile! Adam is very knowledgeable, honest, and will go beyond expectations to ensure that i find the perfect car. I have nothing but a great first impression of the professionalism and communication that Adam showed me while i was at Nobility dealership. I end up leaving with the car that i was looking for. I definitely recommend this place for anyone in the market for the car. Adam will take great care of future buyer and return buyer like myself

Be careful when buying a car NGFF automotive. I bought a car and online the price had dealership…read morefees include. The car had just been marked down by $500 dollars. They added the price back into the deal by stating "Other" and verbally stated it was for shampooing and checking over the car before it sale which was a lie. They basically wanted to get the $500 tact back on to the price of the vehicle before they marked it down. Highly recommend you check the numbers on your paperwork.The dishonesty to get more money is bad business. Salesperson never went over the price of the car before sending the buyers order to my bank. They don't give you a full tank of gas. I went ahead and bought the car but if I can save someone from getting overpriced or cheated out of a price that should be honor without trying to add extra fees as if the person who buying the car won't notice. That is my goal.

Please be careful when dealing with this dealership. In my experience, the process was very…read moremisleading and unprofessional. I purchased a vehicle under the impression that it included a 3-month or 4,500-mile warranty. Because we were in a hurry, we trusted their word and completed the purchase quickly. However, once we got home and requested the warranty documentation, they refused to provide it, claiming the warranty only applied if the vehicle was purchased at the full listing price. We were also promised, through a very convincing sales talk, that the gas tank would be filled "as any dealership would do." Instead, I had to stop for gas immediately just to make it home. In addition, they stated that the vehicle had undergone a "170-point inspection," yet only two days after purchase, the car was already requesting additional oil, raising serious concerns about the quality of the inspection and the vehicle's overall condition. Based on my experience, I strongly recommend exercising caution and choosing a more reputable, trustworthy dealership instead.

Went to Chevy El Dorado for the 6.2 engine recall. During the diagnoses they said I needed 2 tires…read moreso I agreed to get 2 tires, an alignment, and rotate the new tires to the rear. I picked up my vehicle on Thursday at 4pm and went straight home. I have a work vehicle so my personal vehicle stayed home Friday. While running errands on Saturday I heard a loud metal object hit the bottom of the vehicle. I pulled over and couldn't find anything. Proceeded home and heard the right wheel knocking when I turned. Took it back to Chevy el dorado and was told oh everything we did was fine but you are missing at bushing bracket. We can take care of that for $300. I don't believe in coincidences, just be honest and say I'm sorry about our mistake and we probably didn't tighten the bolts to the bracket and will take care of this for you. Once I left, I received a call from the manager Robert and he listened and understood that it could've been their mistake but it's hard to say. He was kind enough to take care of this issue! Thanks Robert!

I had service done on my Tahoe in July 2024 and they needed to order a part. I'm still waiting on…read morea call from the service department to let me know the part came in 18 months later. Their spam number keeps calling me trying to sell me a new vehicle so they clearly have my number. We will be trading this vehicle in for either a BMW or Cadillac due to the awful Chevrolet service department. My husband's business will also not be buying any company vehicles from either based on their lack of service