‼ Joe Wakili ‼ This…read moreis my honest review. No one asked me to write this. My husband & I came in last week to test drive a Kia sportage. We honestly weren't looking to buy til September, but we definitely needed something sooner. Joe was our guy, & if I'm being honest, if it wasn't for Joe & how he was/handled things, we would've waited or gone somewhere else later! Joe was great at communicating, listening to our wants/needs, recommendations, & knows his cars. Just a great dude all over, seriously.... We REALLY liked Joe! We will come back to Joe when we're ready to buy our next car. Thanks Joe!!

Mike answered my inquiry regarding warranty on right front passenger Takata air bag on our 2009…read moreTahoe LT. He checked availability with the Parts Dep't. He arranged the replacement & date of service thru their service dep't. As a courtesy he also arranged drop off to my residence & pick up thru the dealership by Uber. Upon dropping off the Tahoe, I inquired if he could check the rattling noise on the instrument panel & he agreed to have his technician check it & an estimate of repairs for a fee of @$200. With which I signed a fee & he would call me back if we would authorize the once his tech had checked it. I dropped the vehicle off @10 AM & as promised I was back home by 10:50. Mike called back & provided me with a complete estimate that was way too much for the our current actual value of the vehicle. I showed to the prepared estimate by Mike & it was not reasonable bc our Tahoe had @ 140K miles. We had already a @$3K invested in it & now was it was time to utilize our Tahoe as a trade in for a newer model. Granted our Tahoe endured much use from Colorado to TX & was a backup vehicle for our family when needed. Thank Mike to help us & he even my estimate fee! The part was also discontinued & a used part was highly unlikely to be found... Mike & answered & accommodated us thru it all. The Huffines Chevrolet Dealership's whole staff with all departments working in unity, still gave us great customer service. My wife & I were very satisfied with Mike our Service Advisor & his professional courtesy to accommodate our request & is greatest level of integrity to restore our loyalty with the Chevrolet brand & what a great General Motors Company represent! Thank Mike & the your fine dealership displayed & thru customer care! Refer to Reliable Chevrolet for our Tahoe upgrade...

Awesome dude and family. They work hard to help you get what you want just call them.read more

warning don't buy a car from burls used car lot, he sells…read morejunk cars. we bought a 2011 dodge grand caravan last year weeks later we started having flashing lights on the dash, then we notified burl, he had his tow man come pick up the car. he said he had to order a computer box for it, we continue waiting for our car for a month, he rigged it enough for us to drive never put a computer. then a week later we had radiator issues. car needed to be towed again. then he decided to send our account to a third party credit collection company, for whatever reason. we were always on time with payments. all im saying is please think about going here before you buy a car here.

They were easy to work with and got the deal done pretty quickly! Everything was great. We got the…read moretruck shipped from TX to AZ. The only bummer was when we picked up the truck, the outside was dirty from transport. We spent over $100k, we were hoping to pick up our nice, new clean truck. Other than that, they truly were awesome.

Update 2: They did follow through and paid the shop of my choice for paint correction. It's not…read moreperfect, but I'm happy with the outcome. The sales representative told me the vehicle was coated, however we confirmed at the shop that it was not. After pouring water on the surface, it did not bead as a properly coated vehicle should. After the paint correction, I paid to have it ceramic coated to ensure proper protection and finish quality. The tire shop fixed my tires easily, and I did have to come out of pocket to add the assist step. It's been over a year now, and I absolutely love my Cadillac Escalade. It's honestly the most badass Escalade I've ever seen, and I get compliments on it all the time. My recommendation: if you want your car delivered with extra TLC, pay the extra cost to have it shipped in an enclosed trailer.

CarMax Express Pickup wasn't very "express." The business office lacked urgency, and several…read moreassociates were walking around without engaging or assisting customers. I came with my son, who was buying his first car, so this was an important experience for us. The selection of vehicles was solid, which is a plus. However, the documentation and pickup process felt slow and somewhat unconcerned with customer service. It didn't feel organized or customer-focused. On the positive side, all paperwork was completed accurately, and there were no problems with financing or insurance once everything was finalized. Overall, decent inventory, but the express process and customer service need improvement.

I purchased a car there I told them I wanted Nax Care plus plan that included tires they did not…read more Now zi am stuck paying for a warranty I did not want. Plus I had to do a lot of extra unnecessary extra work. #neveragain

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

I had a wonderful experience getting my car serviced at Bob Tomes Mitsubishi. Mason explained in…read moredetail what service was needed to get my car fixed and running again. Jovanni also greeted me and took time to explain the details as well and made sure I knew where the waiting area was and kept me updated about my car.

Friendly, fast, quality, fair priced services. Updated vehicle inspections that provide pictures…read moreand video.

The service attitude of this car dealership is very bad. I bought a RAM 1500 2023 model car from…read morethis car dealership on July 2, 2024. When I bought the car, the right side mirror was broken and the rubber pad of the car key was also broken. The staff of the car dealership said that they would replace it with a new one and asked me to go home and wait for their news. It has been a month now and there has been no response and they refused to answer my calls. I have called many times to ask them when they will repair it for me, and no one gave me an answer. There is a manager named Jim DuBois and he refused to answer my calls. Is this your service attitude? So please pay attention, their customer service is very bad.

From the owner: Welcome to Chrysler, Jeep, Dodge City of McKinney! At our dealership we not only offer a large…read moreinventory selection of the latest Chrysler Jeep Dodge and Ram vehicles available but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from. We invite you to visit our dealership to explore all of your options and experience a hassle-free car shopping environment. Our courteous automotive experts will not only show you everything that each of our vehicles have to offer, but they will also discuss our unique financial options and quick automotive services that we have available for you as a valuable new member of the McKinney family. Visit our family owned and operated showroom at 700 S. Central Expressway today - You won't be disappointed!

Amazing place!!!!! Amazing people !! Easy to work with !!! Literally got approved and got help…read morefinding my car !!! No hassle!! Didn't talk to a single dealership lousy sales guy who wants to take my money ...0 money down !!! I TRUST THE BANK !!! Made me feel comfortable about getting a vehicle

1/5 I absolutely do…read morenot recommend Fair Lease based on my experience. The entire process was frustrating, unclear, and incredibly unprofessional. The leasing agent I worked with was honestly one of the least communicative people I have ever dealt with. I would respond to her emails or messages and then wait DAYS to receive a response. When I finally did hear back, I still couldn't get clear answers about the actual terms of the approval. I was told that my application had been approved, then asked for a down payment. After that, I was repeatedly told that I needed "more" of a down payment, but no one would clearly explain exactly how much was required or what the actual terms of the approval were. How are you supposed to make an informed financial decision when you can't even get basic information about the deal? What made it even worse was that getting an answer to any of these questions could take days. I work in customer service, so I understand that people get busy and responses aren't always immediate. But communication is one of the most basic parts of doing business, especially when you are dealing with something as significant as financing a vehicle. There is a major difference between being busy and simply failing to communicate with a customer. The entire process felt like a waste of my time. It was poorly communicated, unnecessarily confusing, and left a very bad taste in my mouth regarding Fair Lease as a company. I genuinely hope other customers have a better experience than I did, but based on my experience, I would not recommend Fair Lease.