Great shopping experience!! The cashiers are very friendly, the entire staff is happy to assist you!

Damn am I disappointed. This store is beautiful. Unfortunately the guest service dose not match. You have employees like the walking dead that do not knowledge your existence,was never greeted,guests and employees where equally as rude,no eye contact or smile. Then you have the corporate and vendors standing around and talking witch is fine but you could at least say hello instead of looking at people like they don't pay your bills. Was super unimpressed I get better service at Walmart or target. Will not be shopping hear again and will not recommend to anyone based on the lack of costumer service. read more

I went to HyVee this morning about 9am to get a kids birthday cake. The lady working there asked if she could help me. I said i needed a birthday cake and i would need writing on it. She then went back to doing whatever she was doing. After standing there for eight minutes waiting i finally gave up and walked away. When i was walking i turned and saw her talking to her coworker laughing. Not real customer service in the bakery. Not sure i will ever return to this store but for sure not the bakery. read more

This review is on the Market Grille (not the store which is a 9 out of 10). First time coming to the Market Grille. I was here for breakfast. Menu has decent options. I had the half order of biscuits and gravy with 2 pieces of bacon, 2 sausage patties, and 2 eggs over easy. The eggs were cooked to perfection. bacon was solid. The B&G was mediocre. Biscuits were cold and soggy. Gravy nothing special. The sausage patties were very thin and small. Good flavor though. I'll give them a chance on a different breakfast, but will not order this again read more

I worked at the HyVee in New Hope for a year and it was pretty nice working there. Upper management is great. Yes there are some employees that are kind of poor but you will find that anywhere you work. What's nice is the HyVee has a lot of good deals and stuff you cannot get anywhere else. The place has a really good atmosphere, better than any other place I worked at in the last 20 years. read more

Our new favorite place! The menu has such a variety of food sushi, Italian, filet mignonette, hamburgers, scallops, sandwiches and much more. Chefs are really good. Half price wine on Wednesdays and they will record the bottle to take home. Food and service are great and so is the atmosphere. read more

Breakfast at the Market Grille was pretty good. Food - both quality & quantity were a bit above average. Excellent service.

My first trip to a Hy-Vee store and probably the last. I stopped there because I needed chocolate stars for my holiday baking and it was near where I was running errands. They were out of Brachs and only had the Hy-Vee brand. The quality was terrible, at least 1/2 of the bag was defective. The sizes were inconsistent and did not look like a star. Wasn't at all what I expected from their brand and for the price. I also decided to grab lunch to take with. I wanted Chinese, they were just making fresh rice noodles (so I was told) and would be about 3 min. It turned out to be more like 10. When they were finally done I placed my order. When I got home they forgot part of my order though I was charged for it. Not impressed. Will stick to Walmart and Target, at least I know what I am getting at those stores. read more

I need to stop going to Hy-Vee. I have two major complaints. They regularly run out of sale items. I understand this happens but my aggravation comes from not easily finding out they are out of stock. I have asked the general manager numerous times to put up a sign stating they are out of stock and offering an alternative or a rain check. This is a time thing for me. Sometimes I spend way too much time trying to find the item, ask an employee, they spend time finding the department staff, check inventory and finally find someone that says "ya we have been out for days- sorry". This all could be easily resolved with a sign. I'm sure the store computer monitors inventory. It could be set up to notify someone to put the sign in place and could even print the sign. My other issue is that Hy-Vee does not have the price per ounce on store labels like many other grocery stores. I have been told that it is driven by the cost to program and relabel. This could be right but I suspect they want to influence purchases with sales and marketing rather than valve per dollar. read more

I am from Illinois where we have hyvee everywhere so I was super excited when this one opened just a mile from where I live!! I love the organic produce, the hy-chi is very good and the people who work there are always nice and eager to help if I need it. The benefits for gas are better than Cub as well as the produce and service. Yes you will pay a little bit more for your groceries than at Cub or Walmart but it is definitely worth it and it's not that much more. read more

Never trust their catering department. We had worked with Cody, the catering manager, and ordered a ton of food for my father's funeral. He said he would be bring the food to the church by 10:30 am so when we were done with the service everything would be set up. Well, everyone went to the luncheon and there was no food. We called the store and someone said it was on the way. Well we waited and no one showed up. After repeatedly calling back Cody said it was never put together and he could get us some cookies in an hour. Are you freaking kidding me? We had everyone sitting at tables and all the church volunteers had every table set. We had to make a very embarrassing announcement that Hy Vee decided not to make any food. It was hard enough to go through this process and then to have this happen. Now the church and volunteers know and they will spread the word For other events never to use Hy Vee. Did not mean to give them one star. Nice going Cody read more

Very poor job on keeping shelves stocked for sale items for the duration of the sale. Almost guaranteed that you will have to get a rain check for some items in the store circulars. read more

Went in today to purchase chuck roast advertised thru 7-24 for $3.99. Asked Meat Dept they said it was last weeks ad. But the ad said THRU 7-24. Today is 7-23. So I got a rib eye steak adv for $12.99 for 12 oz. didn't notice till I got home that my steak was marked $13.99 for 12 oz. I'm tired of the poor experiences I have had here. Not coming back read more

The store is too big. I believe the key to a good store is having the 'right' stuff. Hy-Vee decided to stock everything - that way you can't go wrong. Or can you? Then there's all that fast food - not good. I thought the produce left a lot to be desired. And it's not very big, compared to all the other stuff in the store. I'm not impressed, and I won't be back. read more

I can't get over how AWESOME and IMPRESSED I am with this store! In my opinion it's the best and nicest grocery store in our whole area. To tell you the truth, I think this is the best, nicest grocery store I have ever been to in the state of Minnesota! I love the variety of fresh fruits and veggies. Everything was stocked so beautifully that it looked like it came straight out of a magazine! So many wonderful choices to choose from when it comes to produce, meats, cheeses, and breads. I found that the prices were between .20 - .40 cents less on most items vs the local competitor. And did I mention the organic section? WOW! Is there anything they don't have? Hy-Vee stands out from it's competitors because not only is the store, super clean, and laid out perfectly, but the employees are hands down the best! Everyone there was super friendly. I don't think I have ever been to a grocery store where so many people said "Hi" to me, asking if they could help me find an item. They must pay their employees well, cause it shows that they care about their jobs. I'm a HUGE fan! Last night was my first grocery shopping experience, and I look forward to my next visit. read more

overpriced low quality food overpriced low quality meats, cheeses,produce at high price read more

LOVED their salad bar until they made it a self-serve salad bar and changed the cost to be dependent upon the weight. My strictly veggie salad that had cost $6.99 now costs me almost $12 and it isn't even nearly as big as it was when they made it. I don't think a pound of carrots costs the same as a pound of steak. I can get a larger salad for half the cost at Cub or even a restaurant. I won't be back to HyVee, which is really unfortunate because up until they changed their salad bar system, it was my GO-TO place for lunch several times per week. read more

Really happy to finally have an affordable grocery store in the area that is not over the top fancy, but not yucky gross either. It has been really crowded, but I think that's just because it's new now. Bulk foods lovers, this place is for you, there is a large selection of them! Of course people are excited to finally have a decent grocery store in the area. It is nice though...Starbucks, a pharmacy, grocery, and a clinic all there in one building! Should be great when I get sick this winter and it's freezing out. read more

I love this store. Such variety! Granted the store is too expensive for all my grocery shopping, but I've been there twice, and I've found some great deals that, combined with my coupons make it worth the drive over. And I love their natural foods selection-I have Celiac, so to me, that's very important. read more

Service is good especially in MN where many nice folks think the Cub is the norm.... Prices are high and very few deals ... Quality good on par with Lunds better in some ways especially prepared foods. Private label ok but for general dry goods Walmart can be 30-40% less expensive ... One might say who cares? Perhaps someone does and you need to know... Selection of dry good better at larger Cub locations HYVee attempts to compensate by offering higher margin "health" stuff. Fun for a change or if you really are not price driven... Service is clearly a cut above ... Does not price match competitors like Walmart which can mean significant savings as Walmart delivers all of the markets loss leaders to you in one place. For me Walmart still best except produce and some meat... For Produce better prices at Aldi if the population of MN ever discovered the quality and prices in other states there would be a revolution. read more

I am so happy with this store. I had three items that Hy-Vee didn't carry when they first opened. I asked the managers from each area if they would find space on their shelves to carry these items. The managers assured me if they had space on the shelf they would get them in for me. Within a week of making these requests, the products were on the shelf. I can't tell you how impressive this is for me. Previously, I had heard all sorts of excuses why products could not be brought into the store. No excuses here. The employees have always been kind and seem interested in what customers have to say. I love that. All the ready-made food has been delicious especially in the Asian Deli area. I can't say enough good stuff about this store. I am so glad that Hy-Vee took a chance on Minnesota. read more

What a horrible disapointment. If you want cheap a Cub foods, then this is the place for you. If you want GMO free, pasture raised meats, and good organics, not to mention Gluten Free bread, then you will still do better at Costco or Target that are doing the right things to bring in the customers looking for these healthy foods. Although hy-vee did have a SMALL section of organic produce, it was produce not necessarily needing to be organic, in other words, produce not typically dowsed with Glyphosate, and other chemicals, but did have a few organic apples, which should always be eaten organic. I am sure most people who dont care what they eat will like this place a lot. read more

In regards to the Hy-Vee Market Grill, within the store, this was my second visit for a Saturday morning breakfast. The restaurant was pretty full, but not packed. My 6 year old son and I had no wait and the hostess was friendly and immediately seated us. The waiter was at our table in under a minute and had our drinks in under 3 minutes. Great start! My first impressions were that the staff had come a long way since their opening in the past fall. The waiter took our order, and five minutes later returned to admit the kitchen was a bit backed up. I asked for a timescale and he started at 10, 15.. maybe 20 minutes. The manager was running around apologizing to everyone he could for the wait. Actual time from order to food arrival was 35 minutes! Now if it weren't for the friendly staff and clean environment, I would have given this place a 1 star. The kitchen efficiency had a lot to work on. We'll try again in about four months to see if they correct the issues. read more

What happened Hyvee!? We changed our shopping habits from Cub to this location because we hate how cub runs the market in MN, and in turn gives cruddy product for the money. BUT last weekend was the last time we will shop here. We get it, things can be out from time to time, but produce being bad when we buy them, being out of everything we normally purchase...and being told they were not sure when the truck would be there, but maybe soon, sorry! That did it. We ended our shopping adventure with less than half of the groceries we normally purchase do to outages. After trudging through the store searching for our products and coming to the realization we needed to stop at Cub to round out our trip. We take a look at the registers, all 5 of them open with lines backing into the aisles and shudder. We waited for over 20 mins in our line, taking note that we chose the slowest lane to be in, but we figured we would just wait since we were the next in line..You would figure they would call more people up front to help, but no, the manager just stood there and watched the lines. The cashier acted like he hated being there, took his sweet time scanning things, then proceeded to TOSS our produce down to the bagger who haphazardly placed things in the bags, (Which we have become accustomed to, and just bag ourselves when we can). The cashier grabbed a 6 pack of soda, scanned it, and forcefully shoved it to the bagger who rammed the cans into the bag holder, puncturing the can and spraying my boyfriend with it. He proceeded to stand there holding the spray down and yelling for help. I had to tell him several times to put it in a plastic bag to capture the spill, but it took the manager to come over and bag it up for him. He then tells us to go ahead and go grab another 6 pack. We told him, no, he damaged the product he can go get us another so we can finish checking out. No apologies, mind you. After a half assed cleaning of the sugar coating the bagging area with chemicals, the cashier kept tossing our produce through the chemicals like nothing happened. Normally, employees are incredibly helpful, friendly and say hello, but this time around not so much. After a phone call to the store the next day, nothing was done or said besides "Oh, we must've had cashiers on break. Sorry bout that. Maybe you will have a better experience next time." We spend over $1000 on groceries every month, and thanks to our last experience we are not going back. It's very disappointing when you are lured in the first couple of months with a new store, great produce, products and sales; only to have your experiences disintegrate over time. Until things turn around at this store, you have lost our business. read more