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    Renaissance Boca Raton Hotel

    3.2 (170 reviews)
    Open Open 24 hours

    Renaissance Boca Raton Hotel Photos

    Recommended Reviews - Renaissance Boca Raton Hotel

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    Jeanita O.

    The hotel is beautiful. The pool was relaxing, but we baked in the sun, due to no shade over the pool. Also, pool space was limited on Sunday, which was an inconvenience to guests. The bathroom was overdue for remodeling, but the bed was comfortable, and the AC unit kept the room cool. I was grateful to have a refrigerator in the room. I would stay again because the hotel is adjacent to The Meat Market, and local shops. Staff were not friendly, overall.

    Betsy S.

    Sunday Funday at Tremble's Fitness Class + Pool Vibes Came out for the Sunday fitness class hosted by Tremble, and it was such a fun experience! The class was a mix of stretch, mat pilates, and cardio (though this time we stuck to the mat -- no cardio), and I loved it. Super engaging, the music was lit, and the energy was just right for a Sunday morning reset. You can even scan their QR code for a free class, which I'm definitely doing next! Afterwards, we chilled by the pool with rosé wine (free if you sign up in advance -- major plus!) and ordered the mezzo platter. It came with hummus, tzatziki, and pesto (not my fave, but that's personal taste), along with olive & cheese toast, and some carrots and peppers. We wished there were more veggies for the dips, but no biggie -- my friend took home the extra hummus. Bonus moment: It happened to be Bid Day for FAU, so we had front-row seats to the celebrations. The new Sigma Nu girls were out having a blast, and the whole place had such a fun, social vibe. A live DJ kept the energy going, we made some new friends, and honestly, the whole day was just glorious. Highly recommend if you're looking for a unique way to spend your Sunday -- workout, wine, and sunshine included!

    Salad and flat bread
    Dale F.

    This is a nice hotel in Boca Raton. I had a nice lunch poolside while visiting relatives in town. They have a beautiful pool and pool bar and there's also the meat market restaurant inside. This hotel is close to the town center mall and many nice restaurants and things to do in the area.

    Austin G.

    One of the best hotels we stayed in in Boca Raton. There's parking, a spacious lobby, a gym, and a large outdoor pool. The room was clean, spacious, and the shower had good water pressure.

    Room
    Vanessa M.

    The location of the hotel is great! I used the mobile check in and by 12pm on the day of, my room was ready, so early check in was great. The pool was beautiful, the Cuban girl that worked the pool was also very nice and helped with all of our needs. The food at the bar was not so great because it comes to an attached restaurant so not many options, but it was pretty decent. Overall great staycation for my daughter's birthday!

    Mold in shower UGH !
    Melli B.

    Marriott is always a go-to for us. I rarely ever choose any other brands when booking a stay. This was an impromptu staycation for our anniversary. We literally decided at the last minute to get away to another local city to just enjoy a different scenery for a few days. The online photos were not impressive nor disappointing but I didn't look through them all. In the photos though I did notice that it looked a bit dated but I thought it was intentional like it was the look they were going for...I mean it is a Renaissance so I wasn't expecting a bad experience at all. I was mainly impressed with the pool photos which looked very modern and made me feel the hotel was a modern vintage (if that makes sense). Welp! I was wrong. This hotel is just old. The decor reminds me of Golden Girls with the 1980's wicker fixtures. The rooms are absolutely in severe need of updating. The walls are dirty, the bathroom has mold, and overall, the rooms don't even look like they belong. The halls also have an older look and feel. Our bathroom door could barely open or close. It sticks badly making it a task to get in or out of there. The carpet had stains and the room has an old, kinda musty smell. Unpleasant stay for us and I wasn't happy at all but I was exhausted and dealing with a pinched nerve as well and didn't have the energy to ask for better (if that even exists here). I'm a fan of Ritz Carlton, Renaissance, JW from the Marriott brand but this one feels nowhere near as nice. Also, upon check in, I mentioned it was our anniversary. We stayed with other Marriotts on our anniversary and when we entered our room there was always some sort of sweet acknowledgment. A little note with a plate of chocolates, a small basket of fruit, a cheese plate, and even a mini bottle of Prosecco and a homemade chocolate bar at one of the hotels but this one didn't acknowledge our day at all and the young woman at the front desk even told me so. She said, "oh no...we don't do that here." I know this isn't mandatory but it is a nice touch and made us feel so special and recognized at the other locations. Upon check in at the front desk, they actually did have a Hershey bar for me with my name printed on the label which was cute for sure. The beds...my back felt like a MILLION BUCKS of chiropractic adjustments were going to be needed when I woke up. I really didn't want this review to sound harsh because it seems to be well liked. However, this was my experience and you can see by my photos that my room was not what you'd expect from a quality brand like Marriott. The location is okay. Lots of restaurants nearby, Mizner also not far and Town Center Mall was very close. But truthfully I did feel like most of the buildings in the area were in major need of renovations which I didn't expect of Boca because I used to work here years ago and it was always very nicely maintained as you drove around but it now feels run down. Even Town Center Mall exterior (especially around the parking garage area, just looked beat down. Overall I likely wouldn't stay again though unless it has a major overhaul. Definitely was not an Anniversary Worthy reservation!

    Tore Down Elevator Decor
    Genesis M.

    I'm not one to complain or be very picky, but when one is paying for certain services and when those services are expensive you would expect the very best, right? Well, the complete opposite happened at this hotel..., correction, a motel. I've traveled to various hotels around the globe and this is not a hotel, this is a motel. Everything is completely run down... moldy vents, moldy windows and awnings. I checked in a bit late, around 10PM and it was meek customer service. The woman was quick to get it over with and never explained rates, never verbalized that my room was attached with a package and didn't check me into the correct room. I had paid for a specific package at a room where you could look out at the pool and that was not what I received. If you can see from the picture I added below, the green on the floor is algae build up from lack of maintenance and care. Even after trying to rectify the situation at the front desk I was treated like a baby, as if what I was saying was gibberish and I didn't know what I was talking about. I felt as if I was bothering them to do the job that they're there to do and they basically told me that there was was no such thing as a package when in reality the website explicitly states there's a package to be in a room that looks into the pool and comes with all these other services. I rarely ever rate places one star... but this left me speechless in the most negative way possible. Especially as we're living in a pandemic you would expect the establishment to be extra clean, but this is not the case here. The hot tub doesn't work, the pool is full of grout, the drinks at the pool are basically full of juice and diluted and your charged $32 for absolutely nothing. There's absolutely no upkeep at all. Come at your own risk or don't come at all.

    This is supposed to be a King size room in a 4* Hotel?!?! It's an old grubby room in a Road side Motel!

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    They definitely have a roach problem! Maybe invest the money into the actual rooms and not just the fab restaurant.

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    2 years ago

    Great hotel and location. Music blasting from pool. I don't care how young or old you may be. This is unnecessary.

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    Page 1 of 5

    Ask the Community - Renaissance Boca Raton Hotel

    What is the minimum check in age?

    Hello! Check in age is 21 years old.

    View All 2 Questions

    Review Highlights - Renaissance Boca Raton Hotel

    With Peter Dantes as the Room Director, and the front desk team of Hayley, Amanda and Kaetlyn led by Alison this really has become my second home.

    Mentioned in 2 reviews

    Read more highlights

    Hyatt Place Boca Raton/Downtown - Guest Room

    Hyatt Place Boca Raton/Downtown

    (84 reviews)

    $$

    Very nice, mostly very clean, and great location. There are several restaurants all within walking…read moredistance, although overwhelmingly Italian fare. The beach isn't too far, but enough so you might want to take a car. The staff is, well, ....just ok. Not overly friendly but performed their duties. Personally, I prefer to deal with people who leave their troubles elsewhere and understand I'm a guest and I'm there to hopefully, enjoy myself. The rooms are reasonably sized and very well kept. Kudos to housekeeping! The bathrooms however, had grout stains throughout the shower which is typical, but still a turn off. Importantly, the beds are very comfortable. Expect to actually sleep well! The biggest issue I had is, nowhere on their site or when making a direct room confirmation, is there mention of an overnight parking charge. It's not so much that I have a pet peeve with hotels charging their guests to park, but what really bothers me is the lack of transparency. Not cool, people. So, going to Boca? Give this place some serious thought! Just don't expect total glee.

    Some good things and some bad things. I guess I will start with the good. It was conveniently…read morelocated to the locations for a wedding I was in town with the misses. We booked through the wedding party so they already negotiated at rate. The check in process was easy. When we arrived the staff was very accommodating and friendly. Common areas looked nice. On site amenities included a pool, bar, and complimentary breakfast served daily. The room was ready early so we could get settled in after the flight. Now to the bad. The room was a little meh. Large coffee stain on the carpet and some dust. Nothing major. The cabinet that housed the mini fridge was a little beat up. When I went to plug in my cell phone charger a noticed an outlet was damaged with some of the wiring exposed. Needless to say I don't use that plug. The light fixture near the bed was leaning to the side and the lamp shade was very beat up. Not would you would expect for the price point. The management do ask if there was anything they could do to remedy this room but they would be unable to give us a new room. So really there was nothing they would be doing but I suppose it's the thought that counts. Also could not ever get the WIFI to work. Overall not bad but not good either. Would not be my first choice for a hotel in the area.

    Crane's Beach House Boutique Hotel & Luxury Villas - Living area

    Crane's Beach House Boutique Hotel & Luxury Villas

    (72 reviews)

    $$

    What a pleasant surprise to find Crane's Beach House. Familiar with Delray because we lived in Boca…read moreRaton 10 years ago and frequented Delray's night life countless times throughout the years. Brought our electric bikes which made it so easy to take in the area without getting a loan. Check in was easy 1,2,3. Room was as clean as you would want. Bed, A/C, shower, microwave, fridge, 2 salt water pools, beach a 5-7 minute walk... Perfect set up for the weekend get away! Thanks Crane's see you again!!!

    My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

    Hampton Inn Boca Raton-Deerfield Beach - Breakfast Area

    Hampton Inn Boca Raton-Deerfield Beach

    (49 reviews)

    $$

    The Hampton Inn itself is nothing remarkable, pretty standard Hampton Inn, clean, but maybe a bit…read moreon the old side with some dark wood, warm colors, and mostly AC outlets instead of USB plugins at the bedside. There are a few perks: free cookies, a coffee station all day, breakfast in the morning, but what really sets this place a part is the staff. We recently stayed here while planning a celebration of life nearby and had to sort through items that had recently been damaged by a fire. We tried to keep to ourselves or keep the mess to an absolute minimum, but we did sort through some old family albums and a suitcase full of heirlooms and jewelry, taking up some space in the dining areas and lobby for a place to sort and clean. I was fearful that the staff would be annoyed with us or ask us to leave, but they were so gracious, and helpful at every turn. Whenever we needed something, a trash bag, or a helping hand to the dumpster, they were quick to assist or tell us they would handle it so we could keep going. When you're planning a service of some kind after a tragedy, it's very easy to feel lost, but the staff at this Hampton Inn were some of the kindest people we'd ever met. Even some of the guests got involved offering to watch our belongings if we needed a bathroom break, or to find scissors or print something. I can't say a huge enough thank you to all the staff who helped us through all of the chaos and made us feel at home when we were grieving. A special shoutout to Rose who always seemed to be around and who always had a smile for us!

    Where to start? We…read morechecked in late. We were exhausted. There were many issues with the rooms. No pressure in the shower. Bed sheet stains and human hairs in the bed. Bathroom tap kept dropping water and could be not closed properly. Woman at counter was nice to change room but however was surprised to know about hairs in bed. She got a bit impatient when the 2nd room and 3rd room had same issue. They smell bad. All three had same odour. Had to endure that all night. Finally asked for new bedsheet so that i can do the job. Bedsheet was old and i could see through the sheet at some places. I am aware that if i use blue light, it might be disgusting to sleep but i am not used to sleeping in strangers hairs in the bed. I know it is not her fault doing the bed, but still i had to listen to an explanation that the cleaning lady might lose hair in the bad. she mentioned afro American, which now makes me think that is a bit racist to point this out. Coffee is not hot and they do not really care to fill the coffee tank. Anyway, i do not recommend. Too much to deal with

    Renaissance Boca Raton Hotel - hotels - Updated August 2026

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