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    Hyatt Regency Boston

    3.5 (419 reviews)
    Open • Open 24 hours

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    Justin A.

    Stayed here for a few nights in a double bed room, and it was such a comfortable stay. The room was nice and spacious which felt amazing after coming from a much smaller hotel in nyc. The location was solid right in the middle of downtown. There were tons of shops, restaurants, and attractions within a short walk. The staff were friendly and welcoming during check in. Overall a great experience and a hotel I'd definitely stay at again on my next trip to Boston.

    Theresa P.

    If you expect upscale, sophisticated and high end this is not the hotel. The rooms lack the details and elegance you would typically find in a luxury hotel. While attempting to unpack I realized the absence of a dresser drawer to put away clothes nor luggage stands to set your luggage on. I'm literally living out of my luggage as it sits open on the floor. Per the front desk, all rooms are like this although you may request for a luggage stand and they can send it to your room. The room is minimalist and quite frankly needs an update. On the positive note each room has a mini fridge for your use and a Keurig coffee maker with complimentary coffee and teas which are restocked daily. The hotel's location is perfect to many attractions especially the start of the Freedom Trail in Boston Common.

    View of the Capitol from the 21st floor.
    James S.

    As a Hyatt Globalist, I'm rounding up. I'd give 3.5 stars if I could. The hotel is fine. There was nothing spectacular about my stay but the room was clean, quiet and comfortable. The staff was nice enough. The hotel restaurant serves a decent breakfast buffet but didn't seem worth the $35 they're charging. The hotel is a pretty convenient area. If you need to be near Chinatown, theater district or Boston Common, this is a solid option. I'd stay here again if I needed to be in those areas but otherwise there's better Hyatt options around town.

    Kyle A.

    The Hyatt Regency Boston (downtown) was the final destination of many days vacationing through Maine and then back to Massachusetts. We are so glad we made the decision to splurge for a nice place downtown! Phillip Johnson and his team were in close communication with us before and during our stay - and treated us to the gift of a pair of Boston Cream Pies with fruit, champagne, and flute glasses waiting for us, as I'd noted we were there for our 25th wedding anniversary. So appreciated! We were given four tokens for chowder in the restaurant on check-in, too, but were "seafooded out" after Lobster Festival, et. al. otherwise would have enjoyed them, and it was an appreciated gesture. The fitness center had many options and was very clean. Best of all was our room. It was just the two of us, so if we had kids sleeping on the fold-out bed in the adjoining room, the glass farm doors that others mentioned in their negative reviews would have been an issue, but no problems for a couple staying in only the one room. Great views from the 20th floor, another appreciated upgrade! The proximity to so many things - start of the Freedom Trail, Chinatown, theaters in the (go figure) Theater District - make it a convenient place for guests wanting to tour the area. Thanks for the awesome experience in your city!

    Adri R.

    For my first time staying in Boston, I wanted a hotel that was very walkable to shops, restaurants, and had easy access to the metro line. The decision was easy: the Hyatt Regency Boston. Located in the heart of the theater district, it's within walking distance to Boston Common, Newbury Street, and multiple subway lines. Upon arrival, I was pleasantly surprised with an upgrade to a king corner suite, which offered a fantastic view of the city. The suite was spacious and comfortable, making my stay even more enjoyable. One of the unique features of this hotel is its convenient access points. Depending on which way you exit, you can go down to the second floor and walk through Macy's to reach Summer Street. This made it incredibly easy for me to explore the city. As I would go to Caffe Nerro daily for coffee. I loved the location as it allowed me to walk to the wharf downtown or take a quick subway ride to the North End or the Prudential Center. The Hyatt Regency Boston made my first trip to the city wonderful, and I would definitely stay here again for future visits.

    Bathroom ( standard room 7th floor)
    Oanh K L.

    Really good location. Few mins walk to Chinatown where we eat every evening. Half an hour walk to South end, it was pretty easy walk to my dad's place. Buffet breakfast was okay, I expected it to be a bit better & more selection like other Regency. To me, it is just like continental breakfast at Hyatt Place but slightly bigger. Room is in good shape, still see scratches here and there but nothing big that needs much concern. As always, i don't spend a lot of time in the room as i spend time with my elderly dad & help get some stuffs done until late evening. Able to redeem some points for next family visit in May, look forward to coming back. Hotel is quite expensive in summer & fall, points redemption is my to go when I can find an availability that works with my schedule & flight cost.

    Misty morning in Boston.
    Helene S.

    Great location for a quick trip from Boston to Maine. Rooms were quiet and comfortable. Nice city views. So centrally located. Easy to walk to the Boston Common, the Quincy Market, and Faneuil Hall. Follow the Freedom Trail to the Old North Church, Copp's Hill Burying Ground and the Massachusetts State House. Grab breakfast at the hotel or walk to our favorite, Tatte Bakery & Cafe. Parking is pricy, but it is Boston. There is also a $30 destination fee which is waived for globalists. The fee includes a daily cup of chowder and a $10 coupon to the restaurant as well as some other discounts and perks. Perfect for a couple of days in Boston.

    Suite room
    Francis R.

    Prime location for downtown Boston. Walking distance to Chinatown, Boston Common, and Freedom Trail. Easy access to public transit and a nearby grocery store was clutch for grabbing snacks and drinks. Room size is decent and staff was very informative on check in. Free clam chowder was a surprise bonus. Pool still closed due to COVID. I'd say the only thing I found annoying during my stay is that there are two elevators you need to take. One to get to the lobby and another to get to the rooms. Overall rooms are clean and maintained, however feel a bit dated and dark at the same time. Hotel attracts a number of flight attendants/pilots and conference goers. All in all location is what's best about this hotel. Right in the middle of all the action and plenty of options for food and attractions. 'Til next time, cheers!

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    Great location! Central to everything . Room was clean , gym had everything you need .

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    6 months ago

    Hotel was great, but their valet stole stuff out of my car and they have denied any liability so not a great place to go and valet!

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    Excellent location. The rooms are big and comfortable. The restaurant in the hotel is nice. Only 15 minutes to Logan! I recommend this hotel

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    Ask the Community - Hyatt Regency Boston

    How far From the airport?

    14 minute cab ride

    What neighborhood is this considered?

    It is downtown, connected to Macy's and other shopping options. Next door to the Financial District and Downtown Crossing.

    What's security like at the hotel?

    Its ok

    Is there a pool?

    There's an indoor pool located in the fitness facility. The depth ranges between about 3-5 ft. There's also tiling that guides lap swimmers.

    View All 7 Questions

    Review Highlights - Hyatt Regency Boston

    “Located in the heart of the theater district, it's within walking distance to Boston Common, Newbury Street, and multiple subway lines.”

    Mentioned in 17 reviews

    Read more highlights

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    Canopy by Hilton Boston Downtown - View of the two bed hotel room

    Canopy by Hilton Boston Downtown

    (100 reviews)

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    This is, hands down, my new favorite hotel in Boston! I go from time-to-time for work and vacation…read moreand have stayed in many hotels. All are good but Canopy by Hilton in Boston is a step above. Service was GREAT, especially Yanelee who was working at the desk when we checked in. She is why I prefer to stay at Hilton hotels and will not stay anywhere else in Boston. She was friendly, helpful and went above-and-beyond to get us in our room!! The room itself was spacious, VERY clean, comfortable and well appointed. The location was great, very close to the historic district and a short Uber from the cruise terminal and the airport. If you want comfort in Boston, don't look anywhere else!

    Perfect location to walk to North End, Faneuil Hall, Boston Market place, etc! Part of the Rose…read moreKennedy Greenway is right across the street and it is absolutely gorgeous and peaceful. Now the area is always busy and non stop traffic, but it was centrally located for the things I wanted to do. I only did ride share for things that were outside of the downtown Boston area or too far to walk with my mom. The hotel is clean, front desk associate Wensley, was always so kind and pleasant whenever I needed something or returned from sight seeing. I was in a premium double queen and OMG, spacious room, barn door bathroom, hardwood flooring, a seating area, view of the greenway, fridge in the room, and an overall very nice and comfortable room. It was enough space for us; we weren't stepping over each other and we used the extra seating area as a changing area when we needed to change for the evening dinners. My only complaint is with housekeeping, the room was rarely cleaned prior to 4pm and we would leave around 9am every day. We only received 2 face towels despite asking for 4. After going to the front desk and asking a note be entered we finally received enough face towels. We couldn't figure out when they would take our bath towels, we put them on the floor they would take them, put them on the rack they would take them. I have always put them on the floor and if on the rack it means I'm using them again. Either way, I did appreciate fresh towels on the days the room would be cleaned prior to our return. Overall the stay was comfortable, the bed and pillows were comfortable and I slept better there than at home. I'm starting to notice a pattern with sleeping away from home....maybe I should stay away from home more often! One thing to note, each floor has an ice and filtered water machine. That was a nice touch and it kept me from having to purchase bottled water and spending extra money for delivery of water.

    Hotel AKA Boston Common - Restaurant

    Hotel AKA Boston Common

    (436 reviews)

    $$$

    Downtown

    Location is great, walking distance to the Freedom Trail and right across the street from the…read moreGranary Burying Ground. You'll sleep just a few feet away from American heroes like Paul Revere and Samuel Adams! If you have a high floor, you will have a great view of the Boston skyline as well!

    Extremely disappointing experience. I would not recommend this hotel…read more I was charged twice for the same stay and, despite repeatedly contacting the hotel, I have still not received a refund. What was most frustrating was the complete lack of accountability. No one seemed willing to take ownership of the issue or make a genuine effort to resolve it. The front desk staff were consistently rude, dismissive, and unwilling to help. Every interaction felt like an inconvenience to them rather than an opportunity to assist a paying guest. The customer service I received was far below what I would expect from a hotel in this category - As someone who travels 3 to 4 times a month for work and leisure, this was the first hotel in my life where I chose not to leave a tip. Tipping is something I normally do gladly when I receive even a basic level of service, but the attitude and lack of professionalism displayed by the staff made it impossible to justify. The breakfast was also disappointing. Having stayed at other AKA properties, I found the quality significantly lower than the standard I have experienced elsewhere within the brand. The location was another concern. The area around the hotel, particularly the park directly across the street, often felt uncomfortable and poorly maintained. As a solo traveler, I would not have felt comfortable walking around the area alone at night. Between the unresolved billing issue, poor customer service, underwhelming breakfast, and concerns about the surrounding area, this was one of the most disappointing hotel experiences I have had. I will not be returning and cannot recommend this property to others.

    No. 284 - Penthouse Suite at No. 284

    No. 284

    (26 reviews)

    Back Bay

    Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

    This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

    Four Seasons Hotel Boston - Pic of room

    Four Seasons Hotel Boston

    (173 reviews)

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    This beautiful Four Seasons Hotel is truly the Gem of Boston!…read moreBoston has some wonderful Hotels but in my opinion where I was today was an absolute amazing experience! From the moment the Doorman Welcomes you and opens the doors you enter into a world of wonderful possibilities! Beautifully designed and the Staff Caters to all your wishes! Just walking around the impressive Lobby and Staircase you are transported to pleasure! Go and experience this wonderful Boston Hotel across from the Boston Public Garden and Historic Boston Common! 1985 this Hotel Graced the Boston Skyline!

    For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

    Hyatt Regency Boston - hotels - Updated September 2026

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