This is, hands down, my new favorite hotel in Boston! I go from time-to-time for work and vacation…read moreand have stayed in many hotels. All are good but Canopy by Hilton in Boston is a step above. Service was GREAT, especially Yanelee who was working at the desk when we checked in. She is why I prefer to stay at Hilton hotels and will not stay anywhere else in Boston. She was friendly, helpful and went above-and-beyond to get us in our room!! The room itself was spacious, VERY clean, comfortable and well appointed. The location was great, very close to the historic district and a short Uber from the cruise terminal and the airport. If you want comfort in Boston, don't look anywhere else!

Great location but…read more.. 0/5 - dangerous motorized revolving doors 6/5 - staff friendliness (curious how they managed this) 2/5 - room hvac not sized correctly (high humidity) 2/5 - no bags in garbages? 2/5 - toilets at wrong (too high) a height 2/5 - usb chargers barely worked - good thing I brought my own but even then the plugs were a bit loose/dicey... 2/5 - beds were a bit weird - not standard modern hybrid beds seemingly...? At least you get a $15 "credit" to spend there each day in exchange for spending ~25x for the room...

The room was $500, parking $73 not included in the room rate. My daughter's 21st birthday and THE…read moreONLY onsite bar and restaurant closes because apparently they got a same-day reservation for a private group. So we are at a hotel that provides no drinks and no food for over $500 a night. The pool is tiny and ok. Staff was pleasant. And the Manager on duty, so sweet and apologetic. Totally out of her hands but so weird. Friends raved about this property. It is cute. Im glad I saw it but.... I will update after I check out. Expensive for the amneties but location is spot on.

Love the Verb! We respected it because we are huge music fans, wanted to have a centralized…read morelocation to romp around Boston, and to attend a Sox's game. This location fit the bill a short walk to the green line, lots of food nearby, super for the Sox's game. Loved a stroll through the Fenway victory gardens nearby! Next time I am staying backstage in one of those awesome trailers! Our room was on the smaller side but we had two queen beds and it was comfortable for the three of us. We enjoyed getting different records each night. Overall we love the vibe of the Verb. Great free breakfast, lovely small pool and love the Japanese restaurant and all the records. We will absolutely stay here again.

The guys at the door are amazing. So helpful and lovely…read more The Irving is a wonderful place for a cocktail and small bites. Service, drinks and food were amazing.

Great stay! Location is perfect. 5 min walk to the T and one block from shopping on Newberry…read morestreet. The staff is unbelievably helpful. Our room was two queens and decently sized on the 3rd floor. Everything was clean! I loved the chocolates that they left. My grandma had a renovated room with a walk in shower (as opposed to a tub) so know that is an option. We got ready in the bridal suite for the wedding which was beautiful. The lighting was perfect for hair and makeup and there was plenty of space for 12 people. We loved having the restaurant and two bars available downstairs. Coffee is served in the lobby until 10am on weekdays and later on weekends. The only negative was that the pillows were terrible; flat and provided no support. The wedding was beautiful in the ballroom on the 2nd floor. Shoutout to Anthony the doorman for helping everyone in my family all weekend along with Kevin the bartender, Sergio and Divi!

Location is great, walking distance to the Freedom Trail and right across the street from the…read moreGranary Burying Ground. You'll sleep just a few feet away from American heroes like Paul Revere and Samuel Adams! If you have a high floor, you will have a great view of the Boston skyline as well!

I loved my stay here!!! Gorgeous hotel! I love all the bright, colorful, modern decor…read more The staff is excellent. Everyone was very friendly, and helpful. The restaurant on site is delicious. My mini lobster rolls were fantastic and my mocktail was refreshing. Wonderful location in the Back Bay neighborhood. Close to Boston Common, the library, and many great restaurants. I loved my room. The king size bed and pillows were very comfortable. I appreciated all the details. There was a TV, safe, steamer, robes, Nespresso machine, fridge, complimentary Voss water (both sparkling and still), and lights and curtains controlled with buttons. The bathroom was very spacious with hand towels on both sides of the sink, which I appreciated so my boyfriend and I could each have one. Spacious room and closets. They truly thought of everything. I would definitely stay here again! I loved everything about it.

Loved this hotel! Rooms were light and bright. Connected to Tiffany's. Luxury linens and towels…read more Comfortable bed. Great service. Contessa has great food and vibes. Will be back!

Just finished a 3-night stay at The Newbury Boston., which we booked through Amex FHR…read more The good: location is fantastic, rooms are spotless, housekeeping is excellent, and staff is mostly helpful and friendly. The not-so-good: we booked a suite and were originally shown a room on the 11th floor which was very dark and faced a brick building. We requested another room and were moved to a much better room facing the park on the 3rd floor. Neither room was worth the $1k price point but at least the second room was an improvement. It should be noted the elevators are very slow and the wait was 5-10 minutes no matter the time of day. The bad: Contessa has almost zero vegan options... not even oatmeal which was odd. Even the acai bowl had milk in it! I ended up ordering a slice of focaccia, a laughable fruit plate (which was $20), and orange juice. Room service was no better in terms of option...one night I ordered the rigatoni marinara clearly stating that I am a vegan and it arrived an hour later covered in parmesan cheese. None of the above would have been a big deal at a $500-$600 price point, but at $1k per night our experience was disappointing. I doubt we'll stay at the Newbury again.

4.5 Stars This hotel…read moreis bright, very clean, and has the friendliest staff. The rooms are a good size as well. My room didn't have a great view (faced a wall) but I'm sure others have a nice view. I didn't get breakfast but it's a la carte and it also looked good. The gym is marvelous!

After staying here a second time I will remember to write a review. The first time my wife and I…read morestayed here it was 2021 and we had absolutely no complaints and enjoyed ourselves. That time due to everything going on in the world with minimal travel we enjoyed a cheap rate for an entire weekend with probably the best view offered for the hotel of TD Garden as well as the Leonard P. Zakim Bunker Hill Memorial Bridge. Which I know it's just a bridge but it was a nice sight for an in-city view. This most recent stay was due to a concert at TD Garden my wife and I were in town for. Which I will say if you are looking for a place to stay for an event at TD Garden, good luck finding a better option than here! Check in staff and valet workers were friendly and greeted us with a smile. Rates were very reasonable for end of summer and with a concert so close. Room was smaller this stay around and our view was more of just a building with a small glance of TD Garden if you looked to the side. Overall a very clean room and still a good amount of space. Can not think of any complaints for our stay and would stay here again. They offer valet parking and anytime we needed the car it was quick to get it back. Inside the lobby/first floor they have plenty of seating and what they dub "The Bistro" that offers breakfast, dinner, and full bar and I believe Starbucks drinks too. Location wise it is quite ideal, obviously if your activities/work is in this area of Boston. Besides TD Garden it is also close to North station along with plenty of food and drink options. Personally for a morning coffee or matcha I say check out Blank Street Coffee, then food wise I would say take a quick walk to the North End or closer try Tavern In The Square. Definitely a hotel worth looking into while visiting Boston!

Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

The Residence inn South end Boston delivers the residence standard amenities you are used to. Very…read morewell maintained property. Friendly staff who are always visible and helpful. Great offerings. It's situated and easy walk the the ruggles train line and #4 bus route across the street. This is a great spot and I will for sure look at staying again

My stay was comfortable overall, but the checkout experience was disappointing. I had a late…read morecheckout confirmed in the Marriott app, verbally by staff, and again at check-in, so I planned my morning accordingly. Housekeeping still knocked while I was sleeping, and then at the hotel's normal checkout time I received a call telling me I needed to leave within 90 minutes. It was confusing and made me feel unnecessarily rushed. I understand that hotel needs can change, but if a late checkout has been confirmed multiple times, guests should be able to rely on it--or at least be given reasonable notice if that changes. Better communication between the front desk and housekeeping would have made a big difference.

Beautiful hotel with very friendly service and comfortable bed and shower. It was in a good…read morelocation to be close to the Seaport area and the convention center. In order to visit the true downtown you would either have to walk about half a mile or can take the bus to the T. There were several very good restaurants right at the hotel, including the breakfast place. We did not have a vehicle so I cannot comment on the parking.

Absolutely wonderful stay. The entire property was exceptionally clean and all the staff were very…read morefriendly and accommodating. Definitely recommend chatting up with Gil the bartender...he was thoroughly pleasant and a joy to converse with. Breakfast buffet was high quality and delicious. Highly recommend!

For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

So we didn't stay at the hotel but we had breakfast there. We absolutely loved it…read more Inside is elegant and beautiful. I love coming here. Service was too notch as well as the food, you will not be disappointed. It's pricey but that's to be expected. It's worth it.