The Whitney Hotel Boston

As diamond members, we've seen it all, so trust me when I say that this hotel is special! Very…read morenicely decorated and makes you feel like you're in a Boston hotel. The staff was so helpful, very kind. The room was clean, and the hotel itself is well kept. Parking... ok so there is valet right at the front, they said $70. But there is a self park right next to the hotel and it was $45 for over 24 hours of parking. It's a bit of a walk if you have a ton of luggage, so you may want to drop all your stuff off out front before you self park. Easy to pay online, the hotel can help you do that!

Beautiful rooms, great location, wonderful drinks at the bar. What else do you need?read more

The Verb Hotel

4.2

(383 reviews)

The room was $500, parking $73 not included in the room rate. My daughter's 21st birthday and THE…read moreONLY onsite bar and restaurant closes because apparently they got a same-day reservation for a private group. So we are at a hotel that provides no drinks and no food for over $500 a night. The pool is tiny and ok. Staff was pleasant. And the Manager on duty, so sweet and apologetic. Totally out of her hands but so weird. Friends raved about this property. It is cute. Im glad I saw it but.... I will update after I check out. Expensive for the amneties but location is spot on.

Love the Verb! We respected it because we are huge music fans, wanted to have a centralized…read morelocation to romp around Boston, and to attend a Sox's game. This location fit the bill a short walk to the green line, lots of food nearby, super for the Sox's game. Loved a stroll through the Fenway victory gardens nearby! Next time I am staying backstage in one of those awesome trailers! Our room was on the smaller side but we had two queen beds and it was comfortable for the three of us. We enjoyed getting different records each night. Overall we love the vibe of the Verb. Great free breakfast, lovely small pool and love the Japanese restaurant and all the records. We will absolutely stay here again.

The Lenox Hotel

4.5

(328 reviews)

The guys at the door are amazing. So helpful and lovely…read more The Irving is a wonderful place for a cocktail and small bites. Service, drinks and food were amazing.

Great stay! Location is perfect. 5 min walk to the T and one block from shopping on Newberry…read morestreet. The staff is unbelievably helpful. Our room was two queens and decently sized on the 3rd floor. Everything was clean! I loved the chocolates that they left. My grandma had a renovated room with a walk in shower (as opposed to a tub) so know that is an option. We got ready in the bridal suite for the wedding which was beautiful. The lighting was perfect for hair and makeup and there was plenty of space for 12 people. We loved having the restaurant and two bars available downstairs. Coffee is served in the lobby until 10am on weekdays and later on weekends. The only negative was that the pillows were terrible; flat and provided no support. The wedding was beautiful in the ballroom on the 2nd floor. Shoutout to Anthony the doorman for helping everyone in my family all weekend along with Kevin the bartender, Sergio and Divi!

Hotel AKA Boston Common

3.9

(435 reviews)

Location is great, walking distance to the Freedom Trail and right across the street from the…read moreGranary Burying Ground. You'll sleep just a few feet away from American heroes like Paul Revere and Samuel Adams! If you have a high floor, you will have a great view of the Boston skyline as well!

I loved my stay here!!! Gorgeous hotel! I love all the bright, colorful, modern decor…read more The staff is excellent. Everyone was very friendly, and helpful. The restaurant on site is delicious. My mini lobster rolls were fantastic and my mocktail was refreshing. Wonderful location in the Back Bay neighborhood. Close to Boston Common, the library, and many great restaurants. I loved my room. The king size bed and pillows were very comfortable. I appreciated all the details. There was a TV, safe, steamer, robes, Nespresso machine, fridge, complimentary Voss water (both sparkling and still), and lights and curtains controlled with buttons. The bathroom was very spacious with hand towels on both sides of the sink, which I appreciated so my boyfriend and I could each have one. Spacious room and closets. They truly thought of everything. I would definitely stay here again! I loved everything about it.

The Newbury Boston

3.8

(49 reviews)

I love this hotel! The location, attention to art, restaurants and the staff are absolutely lovely…read more I wouldn't change a thing except to mention that we have stayed at this property a dozen or so times for a night or a week and the hotel doesn't seem to track repeat customers. For a hotel of this status I'm surprised they dont acknowledge repeat customers. "Welcome Back" or a different note in the room than the formulaic one from guest services. There are many hotel options in Boston which we have also enjoyed that seem to pay closer attention to their repeat guests. Just a thought. We will continue to return regardless :)

Just finished a 3-night stay at The Newbury Boston., which we booked through Amex FHR…read more The good: location is fantastic, rooms are spotless, housekeeping is excellent, and staff is mostly helpful and friendly. The not-so-good: we booked a suite and were originally shown a room on the 11th floor which was very dark and faced a brick building. We requested another room and were moved to a much better room facing the park on the 3rd floor. Neither room was worth the $1k price point but at least the second room was an improvement. It should be noted the elevators are very slow and the wait was 5-10 minutes no matter the time of day. The bad: Contessa has almost zero vegan options... not even oatmeal which was odd. Even the acai bowl had milk in it! I ended up ordering a slice of focaccia, a laughable fruit plate (which was $20), and orange juice. Room service was no better in terms of option...one night I ordered the rigatoni marinara clearly stating that I am a vegan and it arrived an hour later covered in parmesan cheese. None of the above would have been a big deal at a $500-$600 price point, but at $1k per night our experience was disappointing. I doubt we'll stay at the Newbury again.

Courtyard by Marriott Boston Downtown/North Station

4.3

(99 reviews)

4.5 Stars This hotel…read moreis bright, very clean, and has the friendliest staff. The rooms are a good size as well. My room didn't have a great view (faced a wall) but I'm sure others have a nice view. I didn't get breakfast but it's a la carte and it also looked good. The gym is marvelous!

After staying here a second time I will remember to write a review. The first time my wife and I…read morestayed here it was 2021 and we had absolutely no complaints and enjoyed ourselves. That time due to everything going on in the world with minimal travel we enjoyed a cheap rate for an entire weekend with probably the best view offered for the hotel of TD Garden as well as the Leonard P. Zakim Bunker Hill Memorial Bridge. Which I know it's just a bridge but it was a nice sight for an in-city view. This most recent stay was due to a concert at TD Garden my wife and I were in town for. Which I will say if you are looking for a place to stay for an event at TD Garden, good luck finding a better option than here! Check in staff and valet workers were friendly and greeted us with a smile. Rates were very reasonable for end of summer and with a concert so close. Room was smaller this stay around and our view was more of just a building with a small glance of TD Garden if you looked to the side. Overall a very clean room and still a good amount of space. Can not think of any complaints for our stay and would stay here again. They offer valet parking and anytime we needed the car it was quick to get it back. Inside the lobby/first floor they have plenty of seating and what they dub "The Bistro" that offers breakfast, dinner, and full bar and I believe Starbucks drinks too. Location wise it is quite ideal, obviously if your activities/work is in this area of Boston. Besides TD Garden it is also close to North station along with plenty of food and drink options. Personally for a morning coffee or matcha I say check out Blank Street Coffee, then food wise I would say take a quick walk to the North End or closer try Tavern In The Square. Definitely a hotel worth looking into while visiting Boston!

No. 284

4.7

(26 reviews)

Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

Residence Inn by Marriott Boston Back Bay/Fenway

(99 reviews)

The Residence inn South end Boston delivers the residence standard amenities you are used to. Very…read morewell maintained property. Friendly staff who are always visible and helpful. Great offerings. It's situated and easy walk the the ruggles train line and #4 bus route across the street. This is a great spot and I will for sure look at staying again

My stay was comfortable overall, but the checkout experience was disappointing. I had a late…read morecheckout confirmed in the Marriott app, verbally by staff, and again at check-in, so I planned my morning accordingly. Housekeeping still knocked while I was sleeping, and then at the hotel's normal checkout time I received a call telling me I needed to leave within 90 minutes. It was confusing and made me feel unnecessarily rushed. I understand that hotel needs can change, but if a late checkout has been confirmed multiple times, guests should be able to rely on it--or at least be given reasonable notice if that changes. Better communication between the front desk and housekeeping would have made a big difference.

Seaport

(367 reviews)

Beautiful hotel with very friendly service and comfortable bed and shower. It was in a good…read morelocation to be close to the Seaport area and the convention center. In order to visit the true downtown you would either have to walk about half a mile or can take the bus to the T. There were several very good restaurants right at the hotel, including the breakfast place. We did not have a vehicle so I cannot comment on the parking.

Absolutely wonderful stay. The entire property was exceptionally clean and all the staff were very…read morefriendly and accommodating. Definitely recommend chatting up with Gil the bartender...he was thoroughly pleasant and a joy to converse with. Breakfast buffet was high quality and delicious. Highly recommend!

Four Seasons Hotel Boston

(172 reviews)

•$$$$

For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

So we didn't stay at the hotel but we had breakfast there. We absolutely loved it…read more Inside is elegant and beautiful. I love coming here. Service was too notch as well as the food, you will not be disappointed. It's pricey but that's to be expected. It's worth it.

Total Entertainment

4.4

(32 reviews)

We were having 25 people for Thanksgiving and had a big empty room that needed tables and chairs…read more These guys were great. They delivered on time the day before, set everything up , no fuss no muss. Pickup was exactly the same. Quick and easy. Highly recommend them.

Truly enjoy using this company for the 1st time. I would use the company again. Also refer them…read moreto friends and family.

Backyard Tent Rental

4.8

(23 reviews)

When my mother (of blessed memory) passed away, we had no safe way to sit shiva due to coronavirus…read more How could my elderly father safely allow visitors? He is pretty with it, but could not do mourning over zoom. We thought of using a tent in the backyard. One quick google search led me to Jim Mariano's "backyard tent rentals" business. From the minute I called him, when I was so recently bereaved, he was as helpful and caring as family. He guessed our request was for sitting shiva and offered chairs and table and tablecloth, and by the very next morning he had set up a 20x20 tent in my father's backyard, and even returned with a gift for him. I'll always be grateful to Jim for helping us out to sit shiva for my mother during these trying days of COVID-19, it has been an absolute blessing for our family, and I'm so glad we found his business and called him to rent that tent.

I had a great experience with Backyard Tent Rental. I had a small order (just four cocktail tables)…read morethat I requested last minute, but Jim made sure I was taken care of. Fast, prompt service and good communication. Definitely highly recommended!

Interstate Rental Service

4.8

(5 reviews)

Interstate Rental never fails to go above and beyond our expectations. The quality of service from…read moreinquiry to delivery is unmatched. As an event planner in higher education, I particularly appreciate their knowledge of and experience with working with colleges and universities. Our events are always successful thanks to their commitment to quality and unparalleled service. You simply can't go wrong with Interstate!

Terrific experience. The young man who was running the show, I believe his name was Sam, was…read moretremendously helpful throughout. Built like a brick house and stupendously handsome as well. No BS. No run arounds. Real straight shooters and I'll certainly be using them again

AA Rental Center

4.3

(18 reviews)

Awesome experience! I've been using Keith and AA rental for a few years now, won't go anywhere…read moreelse. Super friendly staff and easy to work with! Always has everything ready to go for pick up! Definitely recommend them for all party needs!

I rented tables, umbrellas, dishes, silverware and tablecloths. Everything was delivered wrapped…read moreand sparkling clean. I called a few times to add some items and they were nice as could be and worked with me to make the changes. High recommend Margaret Kadlick

The Whitney Hotel Boston - hotels - Updated August 2026

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Hyatt Place Boston / Seaport District

(53 reviews)

Expensive and failed to deliver on service. My husband and I had our parking included in our stay…read more When we arrived valet charged us $60. It wasn't until we checked in that the front desk explained there is a list they check. He told me we are responsible to tell them to check the list! I strongly disagreed and he proceeded to tell me they are a 3rd party that Hyatt hires. He maintained that we should have known to say that to Valet. I couldn't believe the fact that I was dealing with someone that stubborn. We did get the $60 refund. Later, i asked the same man at help desk for a late check out. He said no because the hotel is sold out. Instead, i just waited until he was gone & had no pushback with the later check out. The room was very clean and beautiful view. The setup was great and spacious. Although, the kitchen had NOTHING. No plates, napkins, silverware, soap etc. It was completely unusable. The bathroom only had a bar of soap & the fillable shampoo/soap/conditioner. I was surprised by the lack of care the room had.

Overall I loved this hotel. Nice rooms. Good common spaces. Nice breakfast. But the hotel is close…read moreto the airport, so depending on the wind, you may hear plane taking off. If you are sensitive to noise, make sure to bring hearplugs.

The Dagny

4.4

(73 reviews)

Just in Boston for the afternoon and 1 night, immediately felt right at home at the Dagny. From…read morethe moment we stepped out of the car the tall doorman with a cool felt hat (I wish I knew his name and that's 100% on me because I know he already knows mine) was amazing, SO friendly and helpful and...FUN. Checking in Javier was awesome, but that truly showed when we (for silly reasons) asked to change rooms - Javier was so kind and helpful and immediately recognized me when I went back down to the lobby and got everything taken care of immediately and so easily. Really got us off on the right foot for what turned out to be an especially great night in Boston! Thank you. -W.D. , Santa Barbara, CA.

I highly recommend choosing the Dagny for your boston stay. It's in a great location where you can…read morewalk to many coffee shops, restaurants and stores. The rooms were spacious and clean and the beds were very comfortable. The hotel does have a 35 dollar destination fee a day, but $10 dollars of that can be used towards the coffee shop a day which was a very nice amenity. The coffee shop is attached to the lobby which was convenient when I had to get some work done. The hotel itself is updated and luxurious with couches and seats in the lobby. They also have a gym and conference rooms on the third floor. The gym is huge with towels and water available. The only downside was the price of the valet and wait time for $70 dollars a day and a 25 minute wait. Other than that, I enjoyed my stay at the dagny and would recommend it

Newbury Guest House

4.1

(93 reviews)

What a cute place- great service, easy parking, quiet, perfect location. Will be back for sure!read more

We really enjoyed our stay here! We stayed for 2 nights, perfectly located in the Back Bay part of…read moreBoston. We were able to walk easily to almost everything (Fenway Park 20 min walk) (Boston CommonGrounds/Park was 15 mins). There is a small parking lot in the alley for $30 parking per day. Super easy access to tons of restaurants and shops near. The staff were all super nice and the room itself was really nice. It was a little warm/hard to cool off the room (I'd pack a mini fan just in case during the summer) but otherwise we really enjoyed !

The Charlesmark Hotel

3.7

(205 reviews)

Nice little Boutique hotel located in Back Bay directly across from the Boston Public Library &…read moreright at the finish line of the Boston Marathon. Subway stop right outside the doorstep with a CVS just down the road. There are some light complimentary breakfast items in the morning. If you want a hot breakfast, they give you a discount for the adjoining cafe downstairs. Loved the location. We stayed here right before the Boston Marathon in late March '25 for a vacation. Lots of great shopping, restaurants, & cafes located all around in Back Bay. Very safe as well. We'd get back late at night & never felt unsafe. Rooms are small yet clean & they have everything you need including good WiFi & a mini fridge. Housekeeping available daily if preferred. The staff here were excellent. Easy check-in & checkout even though we booked through Chase Travel Portal. We had zero issues. They welcomed us back with a smile every evening. Room access is with an old fashion key, & late night entry to the hotel itself requires key access which is great keeping unwanted guests out. We paid mid $200s per night which I thought was very fair given the location & the costs of other mid-tier hotels in the area. If you're looking for a simple, clean, affordable hotel to stay at, this is it. If you're wanting a more upscale hotel with room service & pampering, you won't find that here. Booking hotels always makes me nervous because you never know what you're walking in to, but my wife & I agreed we'd stay here 10/10 times if returning to Boston.

I needed a place to stay overnight after arriving in Boston before a bigger trip around the New…read moreEngland area. Although my parents are from Boston and I visit every year, I'm still not familiar with the geography. It was a delightful surprise to emerge from the Subway and see exactly where I was--a short walk from Boston Commons, a few blocks from the Pru, a few blocks from Copley Place, and across the street from the Boston Public Library. The room was just what I needed. It was cozy, clean, and comfortable. The staff when I checked in and out was really great. The morning staff in the cafe less so. Although it wasn't busy they all seemed annoyed by the presence of customers. The complimentary coffee and pastries were out when I arrived at 10 a.m. (they serve until 11), so I chose to wait for a new batch to be made, and even then, I felt rushed out.

The Eliot Hotel

4.2

(139 reviews)

There's a lot to like about this lovely, older hotel. It's located in Back Bay and just a short…read morewalk from a T stop on the Green Line. (The Green Line closed for maintenance for two weeks the day after I arrived, which threw my transportation plans into disarray, but I don't hold that against the hotel.) It's a close walk to Newbury St. and the Prudential Building with its shops and rooftop observation experience, and not too much more to walk to Copley Square. Wild Duck has a beverage/wine/liquor store across the street, with a little grocery offshoot downstairs on the corner. The Eliot doesn't have much of a lobby to speak of -- it's more an entryway with a check-in desk and elevator lobby. But it's nice, and the check-in process is very welcoming. They use actual keys with big brass chains, which you'll probably want to leave at the desk when you go out. There was never a wait to drop off or pick up the key. (I never had to show ID, so the spy thriller lover in me immediately saw a scenario where the bad guy waits for the hero to go out, then gives the room number and gets the key to go upstairs and steal the memory stick. But that probably doesn't happen very often.) The rooms are mostly suites with various configurations it seems. I had one on a corner, which was nice, with a spacious living area and somewhat smaller bedroom area, but it was fine for sleeping. The two areas were separated by French doors. The soothing blue color palette was lovely and there were some distinctive and tasteful decor pieces. There was an entryway that had a little butler's pantry off it with a beverage cooler, sink and the minibar items/glassware. It was nice to have that separate space. The bathroom was pretty small, as was the closet. The layout of these areas in my room was not very convenient. You had to close the door between the bathroom/vanity area in order to open the closet and everything was a tight space to move around in. There's no handheld wand in the shower, which I deduct points for. There was also a section of the curtain rod where the coating was coming off, and it had a red arrow sticker wrapped around it, but I guess maintenance hadn't gotten there yet. There was a small cellophane wrapper on the floor as well, so some upkeep details were missed, but overall the cleanliness seemed good and the bed and pillows were wonderfully comfortable. I did a ton of walking around Boston in the cold, and I definitely got good sleep at the Eliot. The attached restaurant, Uni, was lively and a tasty sushi/nigiri-type menu, if the server was a little too social and chatty and not making rounds quite often enough.

A lovely hotel with a quiet suite, great bed linen and indulgent bathroom all set in a decent sized…read moreroom in a good central location at a reasonable price. Staff were all chatty = very enjoyable three night stay.

CitizenM Boston Back Bay

4.2

(37 reviews)

Y'all, I'm a Marriott girlie to my core--but this was my first time staying at CitizenM, and…read morebaby... I've found a new spot! The staff was A1. The bartender made me the best rum punch and even gave me some great recommendations so I could really get a feel for Boston. The chicken nachos were also really good. Now let's talk about the room--I asked for a view, and they delivered! I love a good aesthetic they serve throughout the building. CitizenM absolutely understood the assignment .

Stayed at CitizenM Boston while attending a conference and chose it because the rate was very…read morereasonable for the area at about $317 per night. The check-in process is completely self-service on a tablet, and it was surprisingly quick and easy. The location is excellent, with easy access to restaurants, shops, and everything Back Bay has to offer. The lobby is one of the highlights of the hotel. It's modern, inviting, and offers plenty of workstations and comfortable seating areas for getting work done or relaxing. The rooms are definitely small--think cruise ship cabin or train compartment--but they're extremely well-designed, modern, clean, and functional. Every inch of space is used efficiently. If you're like me and primarily need a comfortable place to sleep, shower, and recharge while spending most of your time out exploring the city or attending meetings, CitizenM is an ideal choice. Great value, excellent location, and a very efficient hotel experience.

The Newbury Boston

3.8

(49 reviews)

I love this hotel! The location, attention to art, restaurants and the staff are absolutely lovely…read more I wouldn't change a thing except to mention that we have stayed at this property a dozen or so times for a night or a week and the hotel doesn't seem to track repeat customers. For a hotel of this status I'm surprised they dont acknowledge repeat customers. "Welcome Back" or a different note in the room than the formulaic one from guest services. There are many hotel options in Boston which we have also enjoyed that seem to pay closer attention to their repeat guests. Just a thought. We will continue to return regardless :)

Just finished a 3-night stay at The Newbury Boston., which we booked through Amex FHR…read more The good: location is fantastic, rooms are spotless, housekeeping is excellent, and staff is mostly helpful and friendly. The not-so-good: we booked a suite and were originally shown a room on the 11th floor which was very dark and faced a brick building. We requested another room and were moved to a much better room facing the park on the 3rd floor. Neither room was worth the $1k price point but at least the second room was an improvement. It should be noted the elevators are very slow and the wait was 5-10 minutes no matter the time of day. The bad: Contessa has almost zero vegan options... not even oatmeal which was odd. Even the acai bowl had milk in it! I ended up ordering a slice of focaccia, a laughable fruit plate (which was $20), and orange juice. Room service was no better in terms of option...one night I ordered the rigatoni marinara clearly stating that I am a vegan and it arrived an hour later covered in parmesan cheese. None of the above would have been a big deal at a $500-$600 price point, but at $1k per night our experience was disappointing. I doubt we'll stay at the Newbury again.

Club Quarters Hotel Faneuil Hall, Boston

3.2

(259 reviews)

This was an amazing hotel for a first-time Boston trip. It is located in the heart of downtown, in…read morethe most walkable US community I've ever been to. It is situated right near the Old South Meeting House and the Old State Building, which is smack-dab in the middle of the Freedom Trail. Public transit is about 1 block away on all sides and rideshare drivers can pick you up right out front for easy access. We even had UberEats deliveries that were really easy to navigate. The room is clean and spacious and has plenty of amenities. We had a single queen with a standing shower, a desk with 2 chairs, a kitchenette with a sink, microwave, mini fridge, and even a small electric stovetop. A great room for a great price. The only thing I wish was different is the toilet: you have to "pump" the flush handle to get it to clear out, but it's manageable after you get the hang of it. The staff working here are attentive and kind. Juberto helped us with check in and check out (even let us check out an hour later at 1pm), and gave a friendly greeting every time we walked through the door. The English pub downstairs, Elephant & Castle, is a great respite after a long day sight-seeing and we appreciate Jimmy so much for how welcome he made us feel. We will definitely be coming back here! Thank you!

Hotel was clean and receptionist was very nice. They allowed us to leave our bags while we explored…read morethe city. I like how convenient this location was, the faneuil market was a 6 min walk!

Moxy Boston Downtown

3.4

(201 reviews)

I loved the Moxy. I parked at a lot down the block. Funky Libby entrance, very quirky. Check in is…read moreon floor 2. Good music playing. Bar on this level. Rooms are city sized. I had a good view. Great location.

I could complain about how loud and small the room was, but that didn't bother me. Kind of what you…read moreshould expect in a DT boutique style hotel facing a city street. I appreciated the sound machine provided. However, the staff were rude, dismissive and overall "bothered." I get the cool, laid back, hipster vibe. I actually like that vibe and have stayed in hotels similar to the Moxy in LA, Chicago, etc. The staff at the Moxy Boston were unhelpful. They ignored me when I needed help and I saw them do so to other people. I asked them to hold my luggage for a few hours when I checked out before heading to airport. When I picked it up, they pointed me to an area full of bags and said just go get yours, it'll be easier. Never asked for the ticket proving it was mine and I literally had to crawl over multiple bags and throw mine over them to get it out. I saw customers coming & going with luggage out of that space without anyone checking it was actually theirs. Every simple ask was met with a rude "what?", "huh?", etc. It seriously felt like everything was a bother, even asking something as simple as where the restroom was.

Staypineapple, A Delightful Hotel, South End

3.9

(99 reviews)