Expensive and failed to deliver on service. My husband and I had our parking included in our stay. When we arrived valet charged us $60. It wasn't until we checked in that the front desk explained there is a list they check. He told me we are responsible to tell them to check the list! I strongly disagreed and he proceeded to tell me they are a 3rd party that Hyatt hires. He maintained that we should have known to say that to Valet. I couldn't believe the fact that I was dealing with someone that stubborn. We did get the $60 refund. Later, i asked the same man at help desk for a late check out. He said no because the hotel is sold out. Instead, i just waited until he was gone & had no pushback with the later check out. The room was very clean and beautiful view. The setup was great and spacious. Although, the kitchen had NOTHING. No plates, napkins, silverware, soap etc. It was completely unusable. The bathroom only had a bar of soap & the fillable shampoo/soap/conditioner. I was surprised by the lack of care the room had. read more

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Overall I loved this hotel. Nice rooms. Good common spaces. Nice breakfast. But the hotel is close to the airport, so depending on the wind, you may hear plane taking off. If you are sensitive to noise, make sure to bring hearplugs. read more

It's a beautiful hotel in the Seaport area with nice water views and a beautiful patio on the top floor overlooking the harbor. Breakfast included was decent with your typical hot selections. Room was nice, spacious, and modern with a large bathroom. The one issue I had with this hotel was the noise from door slamming. The way the doors to all the hotel rooms are built, they slam, causing it to be heard down the hallway and other people's rooms to shake. I couldn't really hear people's conversations in other rooms but I could hear their phone alarm for example. I was woken up at times from the noise in the hallway. But otherwise beautiful hotel, rooms, and views. read more

Had a short visit at this hotel! My room was comfy and clean. However, no toiletries were provided (body lotion...etc) just hand soap. The 2nd floor level was spacious providing an outdoor deck with a modern fireplace and seating, an indoor bar, and nooks on the other side of the floor with couches and seating. On the 1st floor, you'll find the entrance with few seatings and valet services. I was happy to see complimentary breakfast served at the hotel but pretty disappointed in the offerings. For the coffee/tea, creamers typically served or plant based milk was not offered. read more

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I have stayed here a few times. It is great location if you are seeing a concert at the Pavilion across the street or going to harpoon brewery. The seaport boston area is great to walk around/ shop and great restaurants. This hotel has a wonderful roof top with fire places and a great indoor rooftop space too. There is a laundry room in this hotel where guests can use. The gym is a good size too. Staff are friendly and helpful. I did have the continental breakfast one time and was not impressed by it. The eggs and the sausages weren't good. But besides that this hotel is good. Clean and rooms are a good size. read more

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Great hotel in a great location. Service was exceptional. Minimal food offering but dozens of restaurants and shops are very close. Nice spaces to work and a good free breakfast buffet. All the staff was friendly and accommodating. Particularly Mary and Charles at the bar. Rooms are modern and spacious. I had a full ocean view. Great visit and I will return. read more

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I stayed with my family at this hotel in June 2024 and just the only concern is that when we got our hotel room the room was not clean at all beds haven't been made or no one has attention to clean the rooms, a modern hotel with everything with amenities and rooftop terrace necessary at least they gave the compensation that they finally did clean the guest room for us. Hopefully that is improved by then. read more

The overall hotel was good. Getting only 3 stars because the bartender seemed to Be in a bad mood. He,apparently was not very happy it was busy and he was working alone. It made it very uncomfortable for people. He finally made a call and told Whoever he was leaving he was not going to do this (whatever this was) another night. He told people He was closing the bar it was only 6!! Some other staff came and said they could do beer and wine. Also the wrap we got,chicken Cesar was disgusting!! It was obviously premade. The lettuce was soggy. The wrap was stale and wet. So gross. read more

Great stay, welcoming staff. Their drinks and food were good. Not to mention - free breakfast.

Hard to get better than great service (thanks to Madelynn, Robert and Robert), amazing view, and did I mention a really comfortable mattress!! The rooftop view is spectacular. Next time we'll order a pizza and eat there. We had a lovely couple of visits to the hotel bar, enjoying Mary's good service and even meeting some new friends. read more

I had reservations at the Hilton but canceled once we couldn't park our vehicle. The Hilton has no parking. We drove .03 miles down the road to the Hyatt. They were wonderful, early check-in. Plenty of parking, water view, airport view. I highly recommend. read more

Hyatt Place Boston / Seaport District - Hotels Near Me - Boston, Massachusetts

Hyatt Place Boston/Seaport District is a hotel located at the Seaport District. It overlooks the water and it is in a great location, right next to the Boston Logan Airport. Lots of restaurants are located near the hotel. My fight was delayed approximately 4 1/2 hours. Luckily the Hyatt Place Boston/Seaport District had online check-in availability. I was able to check-in prior to boarding my flight. I had arrived at the hotel around 12:30 A.M. The registration and front desk is on the second floor. You'll have to take the stairs or use the elevator to get to the hotel registration. Receiving room key cards was a breeze, even at 12:30 A.M! The room was amazing! It was so quiet. There was a office desk, couch, and a nice bed. My room was located towards the industrial area, not the seaport. The bathroom includes a stand up shower, no bath tub. Hyatt Place Boston / Seaport District offers complimentary breakfast buffet. The buffet included a wide variety of fresh fruit, bagels, cereals, eggs, sausage, and much more. I opted for a piece of sourdough toast and water. There was also fresh drinks such as orange juice and apple juice. Coffee and teas was also available. There is indoor dining tables and outside seating. On the second level, there is plenty of seating available to work at and meeting rooms. There is even a lounge that has an amazing view of the Seaport. On the 12th floor, there is a workout facility and laundry station. I really enjoyed my stay at the Hyatt Place Boston/Seaport District. All of the team members were friendly and always greeted me whenever I had arrived to the front desk area. If you're visiting for work or vacation, I'd highly recommend this hotel to stay at. read more

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Great stay at the Hyatt Place Boston/Seaport District. Location is so convenient. Easy to access from Boston Logan Airport via the Silverline or via private car. Great for an early morning walk along the harbor before breakfast. Check-in after midnight was efficient. Thanks for the water bottles. The rooms were quiet and comfortable. Nice to have a couple of queen beds with extra space in the rooms. Breakfast was the typical Hyatt buffet with eggs, potatoes, yogurt, fresh fruit, oatmeal and bagels. Nice selection of TAZO teas. Great to sit outside on the patio and enjoy the fresh air while eating breakfast. Parking is pricy, but street parking is available which we used as we arrived late and left just after breakfast. The staff were very nice. The rooftop "lounge" has fireplaces and a great view. Check out the thankyou rates which are still available at many Hyatts. read more

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It's a clean, business traveller hotel convienet for my work. The check in is always easy, they have a nice grab and go shop with snacks , water toiletries in the lobby. They also have a nice bar with decent selections. I only usually eat here if I get in late and don't want to go out. If you have the option though, eat out. The breakfast is free and quite good! Again great for business trips. The only downside is that it's right under the flight path of BOS...so starting around 5am prepare to be woken up by aircraft taking off. It's loud as they are probably less than 1k ft above the hotel due to the proximity. I might consider another location just because of that but if it doesn't bother you then this is a good spot! read more

I stayed at the Hyatt in Seaport for one night. My time at the hotel was great overall. The facilities were clean and the room was spacious. The gym had all the basics, including some cardio and weight training equipment. My favorite part was the rooftop, especially because rooftops are so few and far between in Boston. There are great views of the water and the surrounding area. In terms of location, the hotel is also fabulous, just past the main strip in Seaport. The hotel's breakfast was fairly underwhelming, considering the price per night. They had the usual foods you might expect, including eggs, bagels, sausage, and fruit. I will say they had a decent condiment selection, which I appreciated, given the food was very meh. Breakfast aside, I had a great stay! read more

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I'm honestly not a huge fan of chain hotels - the standardized rooms and luke-warm fake eggs at breakfast are not my style. Because of this, when I travel for work, a short walk to the conference hotel is perfectly acceptable if I can find somewhere fun to stay. Why, then, did I end up at a Hyatt Place for 7 days last month? It's literally a chain hotel, with a typical breakfast buffet. Well, this Hyatt Place Boston/Seaport is not your standard Hyatt. This Hyatt Place has PELOTON ROOMS. Okay, they're called "Specialty Bike Fitness Rooms," but it's literally a larger room (suite-sized actually) with a Peloton (don't worry, there's a laminate floor not carpet) along with a solid selection of weights, yoga mats, and an easily-clearable area where you can knock out strength or core classes. For the price I would have paid to be at the Omni for the conference in a standard room, I was able to do a daily workout in peace without worrying about mask requirements or whether anyone is going to look at me strangely when I'm following on-screen instructions during my ab workout. It was super simple to knock out a workout each morning before heading off to the conference, and I left the hotel feeling surprisingly healthy despite all the heavy food and alcohol that conferences generally involve. My only recommendation is that the hotel continue to offer daily housekeeping - I was able to get this as a Hyatt Explorist (well, almost every day - they forgot once), but the hotel check-in staff mentioned that they're not able to provide daily housekeeping to everyone due to labor shortages. Definitely plan to book early and snag a Peloton room for every Seaport conference in my future. read more

Hyatt Place Boston / Seaport District - Guys, there's a Peloton IN MY ROOM!!! - Hotels Near Me - Boston, Massachusetts

The hotel was excellent when it came to servicing their clientele and cleanliness. Breakfast had a decent variety options for you to choose from. Very unexpected and lovely. Overall, it was a great hotel and will be back whenever I'm in Boston. Thank you, Hyatt Place Boston / Seaport District, awesome job. read more

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Love the front desk! So helpful and gave recommendations that really helped me get the most out of my visit. The rooms were pretty clean. There were some spots I could point out but won't. Water pressure in showered was light and shuts off periodically for a split second. Beds were a bit worn and in comfortable but I adjusted with pillows. Bar had decent drinks. They used luxardo cherries in their old fashioned but still used small ice cubes. Breakfast was just ok. Eggs, sausage, potatoes and chocolate croissant with coffeee and justice. Cereals fruit and other bread available read more

Hyatt Place Boston / Seaport District - Breakfast - Hotels Near Me - Boston, Massachusetts

This was a great place to stay for a weekend in Boston! Walking distance to so many things such as shopping, restaurants, and luckily for us the St. Pattys day parade! I loved the layout of the hotel and how there is so much common area seating for guests to enjoy. All the staff was super friendly, and the food at the restaurant is delicious! I definitely recommend staying here when visiting Boston! read more

Hyatt Place Boston / Seaport District - Turkey pesto sandwich - Hotels Near Me - Boston, Massachusetts

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Great basic hotel at a good location. But this review is specifically for the staff, and mostly Sal. He checked us in and he was there both Saturday and Sunday to greet us and chat with us. He is really great at customer service and relating to the guests. He bent over backwards to help us with things we needed or maybe forgot to bring! He provided great recommendations for entertainment and he even helped us with getting keys squared away for our guests! Further, the rest of the staff were very attentive and easy going. Very helpful! read more

If you are ever in the Boston seaport, this hotel is an absolute must! First of all, it's close to everything...you have Legal Seaford nearly right across the street, a awesome view of the harbor and a short walk downtown. The lobby is fantastic; has an urban, swanky, upscale vibe with a center bar loaded with great cocktails and beers on draft. Take a quick exit behind the bar and you have cool outside patio...a must for a summer night next year! Service...top notch! Had a front desk employee (Michelle) she was terrific!! Helped me out a jam, I'd messed up my rooms and she took the time to get it all fixed up for me...really sincere and you can tell, she "cares". Don't lose her!! Stayed in a 1 bedroom suite....again, nicely appointed, a walk-in shower (which is always a must, because who wants a bathtub on a work trip?), hardwood looking floors and very, very clean. The only downside, wish the bath towels were a bit nicer...they weren't the terrible bleach smelling, rough variety you can get at a lesser hotel, just not up to the standards of the rest of the place. And too top it off, for Boston in December, not a bad price at all!! Not cheap, but not Manhattan NY style pricing either. Highly recommend and will be back every time I come to New England! Thanks for making my stay so awesome!! read more

The pros: I locked myself out of my hotel room wearing nothing but my long john slivers, and the front desk gave me a spare key without much of a fuss. The cons: The hotel bar does not serve Schlitz cocktails, so I had to opt for a beer that did not have whipped cream and/or a cherry on it. read more

This is my favorite place so far to stay when in Boston. It's a lovely property, the staff have always been friendly and helpful, the food is good, the view is calming, the location is fire for water lovers, and it tends to be quieter than more densely populated areas - yet very walkable to the places the masses tend to roam. Lots of restaurants are nearby, and for those who like to walk the area is a gem. I really don't have anything negative to stay about this property - so far it's been really enjoyable. read more

The Hyatt Place Boston/Seaport is a relatively recent addition to the Seaport District. The hotel is located across the street from the Leader Bank Pavilion (formerly known as the Rockland Trust Bank Pavilion, formerly known as the Blue Hills Bank Pavilion, formerly known as the Bank of America Pavilion, formerly known as the FleetBoston Pavilion, formerly known as the BankBoston Pavilion, formerly known as the [Insert Bank Name Here] Pavilion) concert venue and Harpoon Brewery and a short 5-10 walk to the Silver Line. The rooms feature a modern design aesthetic and are comfortable and well maintained with plenty of space and good complementary WiFi connectivity for personal and professional activities. Individual HVAC controls and blackout curtains allowed me to get a decent night's sleep, even during the early summer. The hotel offers a complementary breakfast buffet every morning with a reasonable variety of tasty hot and cold options for guests -- including scrambled eggs, hard-boiled eggs, breads, fruits, and yogurts -- that staff constantly refreshes. Don't forget to visit the 12th Floor, which offers guests plenty of indoor and outdoor space to stretch out and enjoy the views of Boston Harbor and Boston Logan Airport as well as a well-equipped fitness center. The hotel offers valet parking for $52/night (or, $40/night if booked in advance on the hotel's website). Pro Tip: The outdoor parking lot located at 302 Northern Avenue is available through the ParkWhiz app for as low as $15/night through a link on the hotel's website. read more

Hyatt Place Boston / Seaport District - View from the rooftop Guest Lounge on the 12th Floor. - Hotels Near Me - Boston, Massachusetts

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Great place to stay in Boston Seaport across the street from Leader Bank Pavilion and Yankee Lobster. The Harpoon Brewery and Taproom is across the way as well. You can see the stage at the Pavilion from the second floor bar and we watched most of the Pet Shop Boys set while we stayed here. The complimentary breakfast isn't the best, but not bad either. If you need to stay in Seaport, this is a good option. read more

Hyatt Place Boston / Seaport District - Leader Bank Pavilion from the second floor across the street. - Hotels Near Me - Boston, Massachusetts

Business trip. 2 night stay. - Location (4/5) Lots of eateries nearby and not too far from the Convention Center. - Service (4/5) Slight fumble at check-in denying 4pm checkout for a Globalist but rectified quickly. - Room (4/5) Upgraded to a studio suite. Reasonably spacious. Liked the wood floors. Wished there were a TV facing the bed rather than just the sitting area. Lacked a full body mirror. Otherwise, very nice room. - Bathroom (4/5) Standard bathroom but poor water pressure.   - WIFI (5/5) Very fast and easy to connect. - Heat/Air (3/5) Steady but a bit noisy. - Breakfast (4/5) Standard Hyatt Place breakfast. Good eggs, bacon, and fruit choices. - Fitness Center (4/5) Very large fitness center on the top floor. Two bathrooms inside the fitness center. Cable machine. Slight odd placement of the cable machine- would have preferred an angle to see the mirror. Lots of free weights and two benches. Full set of kettle bells too. - Value (4/5) Very reasonable price for Boston and in a good area. read more

For a hotel bar, this place is an excellent restaurant alternative for the value. If you want to go out for a more expensive meal, have at it, but you'll surely miss out on the pure treasure and delicious delights of this hotel eatery. Remember, the hours are restricted, so check with the front desk for hours of operations. Enjoy yourself! read more

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This review is a tough one for me. As far as the hotel and facilities it is very nice. The people running the front desk were very helpful and kind. The room I had was called "Specialty Room King Bed w/ Kitchenette (Plus Sofa Bed)" and it was huge. Probably way bigger than I needed it to be, but it was still nice. However, the view was terrible, and that's largely in part a result of an incredible amount of construction going on in the Seaport. So again, not really the fault of the hotel, but it certainly isn't advertised that you will be most likely looking at an open pit with water from the harbor far in the distance. Also, every night of my 4 night stay there was a concert in the outdoor amphitheater across the street from the hotel. Mind you, I am a music teacher and music doesn't bother me, and I was on the other side of the hotel, on the quiet side and yet I could hear the music every night. It wasn't awful, but I wanted to put it in here so people would know. I thought the breakfast buffet was pretty good for what it is, and it's definitely got a nice view and there was plenty of seating. The restaurants in the general vicinity was pretty pricey, as one would expect, though the Italian market close by was a lifesaver because I could buy a few things to make lunch for myself. So as you can tell it's a mixed review, a very nice facility, but some caveats that made me knock one star off. read more

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Our one stay in the hotel was great. The room with the queen bed, and living room area was spacious for us since they have complimentary playpens for our toddler. The rooftop bar had a great view of the Harbor. I will say the rooftop bar on the 12th floor is not completely stocked because they didn't have martini glasses available, mints for a mojito to be made, and no caramel either for Martini. Besides those minor things, the bar on the rooftop did not have available our experience was great. read more

Hyatt Place Boston / Seaport District - The rooftop view in the evening of the Hyatt Place Seaport District. - Hotels Near Me - Boston, Massachusetts

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We traveled to Boston for my daughters grad school graduation. This hotel is conveniently across the street from Leaders Pavillion. Upon booking, we had inquired about checking in a little early, as she had to be at graduation by 2:30. The response I received stated that check in is at 3. We arrived before noon. The valet area was very confusing. There were many cars parked or sitting in the valet area but no one to park the car. After moving and coming back and waiting a bit, we finally saw a valet and asked him about parking. After a few more minutes someone came over to take our car. The price for 1 day is $52. We paid it just for convenience and to avoid the stress of finding parking. The price was only $3 less than what they were charging for Event Parking. The Lobby is very spacious with lots of seating and tables, with plugs and charge ports. We were able to check in early, despite the fact that I had requested an early check in and denied when we booked the room. The clerk upon check in was very pleasant and helpful. The room had a king bed and a pull out couch, supposedly sleeping 4 people. Unfortunately it wasn't a comfortable way to sleep 4 people. The king bed was ok, but the blanket on it was very thin, leaving me cold most of the night. There was only 1 pillow for the sofa bed. We had to ask at the desk for an extra, and an extra blanket. It was brought promptly. The matress was very uncomfortable. It barely fit my 2 adult children. My 23 year old slept halfway on the couch to have room. Neither of them are large. Both in the 20s and under 5ft 5in. They didn't sleep well. We made due. Lobby has a bar with a few food options. 12th floor has a lounge, not always open, but has a beautiful rooftop patio. There is also a fitness center and laundry room. Hot breakfast in the morning was decent, although a bit bland. Unfortunately there weren't many grab and go options. My son took and orange and a bagel with him on his way to the bus station. Check out was easy. We texted for the car, as instructed. But still had a valet ask us if we were waiting for a car. He checked our ticket and retrieved it. We chose this hotel because formthe proximity to the event. It was easy to get where we needed to be. Plenty of food options around. But the valet and comfort of the bed is where it lacks. For the price, the beds should have been comfortable. read more

Amazing hotel. Perfect location near everything with a very friendly staff. Breakfast was included with the stay with a variety of foods to accommodate all. Rooms were very comfortable, cleaned and spacious. The roof top bar and view gives this hotel added value for your stay. read more

Hyatt Place Boston / Seaport District - Harbor view from the hotel's roof top bar. - Hotels Near Me - Boston, Massachusetts

This hotel has everything you need! We came for a quick weekend in Boston. Cool location- right on the seaport. Our room was set up so nicely with a couch and a queen bed. The sheets and pillows were so comfortable and perfect after a long trip! The included breakfast was clutch. Eggs, bacon,toast/bagel, cereal and yogurt-they have it all! The gym inside the hotel was spacious and had all the essentials for a good workout. The lobby was huge and had so many different seating areas, including a large outdoor deck with a fire pit! It was easy to work from here! read more

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Location, location, location!!! Modern, clean, and great location close to restaurants and activities. Their customer service is spectacular, Brianna, Rickey, 'Em, and Sal at the best!!!! Will comeback for sure. read more

Our first time in Boston and I have No complaints. The front desk staff was friendly and tried to accommodate us. We were able to check in early at 930am As we had a really early flight and arrived early in Boston. I had reserved a room with harbor view which wasn't available until after 3pm but i was so exhausted i settled for a view room that wasn't quite a harbor view but we could still see it slightly. The hotel was clean and included free breakfast which was pretty good for continental breakfast. There was a upper level rooftop that usually has a bar and DJ i believe with a beautiful view but due to it being a Sunday it wasn't open. The staircase on the 1st floor was amazing and perfect for photos. Location was perfect and in walking distance to many restaurants. I would definitely recommend and stay here again. read more

Hyatt Place Boston / Seaport District - View from hotel patio - Hotels Near Me - Boston, Massachusetts

Very good location in the Seaport district area. My wife and stayed here for one night before our flight home from nearby Boston Logan International airport. (10-15 minute drive) Many good options within walking distance from this recently updated hotel. Good restaurants, Harpoon Brewery and taproom ( across the street) to name a few. The staff is helpful and professional. The complimentary breakfast & coffee is a nice touch. I definitely recommend this hotel in downtown Boston. read more

Worst customer service attitude seemed to think it was my fault tried to check in on time but the room was not ready. Do I clean the rooms?

Enjoyed a one night stay here. Great location, walking distance to many restaurants and shops. Nice spacious room w/ refrigerator. About 10 mins to the airport w/ no traffic. Fitness center with cardio and free weights. Mary at the front desk was very welcoming, kind, and informative. read more

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Charles the bartender is absolutely exceptional. He makes genuinely the best tasting drinks I've ever had. The other staff at this hotel has been mediocre at best, but Charles is a bright shining star that restores my faith in the customer service industry. Thank you Charles!!!!!! read more

I travel professionally and this is a newer, maybe since 2 years new Hyatt Place brand hotel. They seem to do a nice job so far. Expect spacious rooms with some beautiful views of the area and harbor. A very large, excellent picture in room HDTV. The king beds are comfy. A mini refrigerator is also present. The bathroom motion detector light is pretty bright! A little second floor lobby market with some things like bottled water, soft drinks, etc... The only caveat, in room Wi-Fi is slow which can be an annoyance. Maybe they'll improve that eventually. read more

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No complaints, everything was perfect or as you'd expect. The bar, the bartender, and the drinks were all great. The breakfast bar was way above standard, the potatoes and bacon were perfection. Everything was clean and comfy. Worth the price for a nice area read more