The hotel is 4 Star however couple reasons why I gave it a 3 Star. PROS: Rooms are clean. Great location for mall, marina and restaurants. Offered a variety of pillows: soft and thicker. Staff was professional. Great view of marina on west side. Loved walking around the marina, pier and shops right across the street. CONS: Zero privacy in bathroom (I uploaded a photo.) The door is 5% frosted. Double beds are way too small for two adults unless you sleep like a mummy. Parking is $24/day with unlimited access with room key in and out. You fight for parking spaces Fri and Sat nights since the parking structure is shared with the Pike Mall and Center of Arts. Very limited parking. We paid $82/night through Hotwire. It is typically $149-172/night. read more

Hyatt Regency Long Beach - Door is 5% frosted. Zero privacy in bathroom. - Hotels Near Me - Long Beach, California

I usually stay at the Hyatt when attending conventions. The great thing about the Hyatt is, it's connected to the convetion center and a very short walk away. Most of the time , I request lobby level so, I won't have to use the elevator. The rooms are always clean and well kept. **** George ( bartender ) , look for him at lobby level bar. Nice guy and great to chat with *** read more

Hyatt Regency Long Beach - View of the front desk from the second floor escalator - Hotels Near Me - Long Beach, California

The hotel is lovely and guest services were pleasant BUT the (one) pool is tiny for the amount of people in the hotel, the valet seemed inexperienced, and the bathrooms are beyond tiny. However, the room (minus the bathroom) was nice, the view was a little far away but perfectly unobstructed- the hotel would be worth every penny if it had balconies, and the tv in the room is massive. The other downfall was the elevators. We waited for four elevators to pass us before there was enough room for two of us to get on, the other two in our party had to take the 7th elevator! It was ridiculous. read more

Hyatt Regency Long Beach - View from room. Perfect to see 4th of July fireworks from the Queen M - Hotels Near Me - Long Beach, California

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I never actually stayed here. I just came to the pool but the food is 2 expensive for my liking. Also the parking lot next to it costs $21 dollars and i don't like that. However it seems nice, I am too poor to find out about the rooms but the pool is cute and there are swan boats that are cool. Some of the lights on them are cooked. Also one of the bartenders watched the halftime show of Shakira a little too hard. Much love read more

This is a busy location because of it's close proximity to the shore and all of the restaurants and corporate offices in the area, but the staff does a fine job of making sure all guests are satisfied and that all needs, expectations, and accommodations are being met. Upon arrival the staff provides a warm welcome and courteously escorts guests around the hotel. If you're a Passport member of the Hyatt, they make it a point to extend accommodations, provide info of the area, and they do a good job of treating you like a valued member. It is a large location so the bellhop describes where everything is in relation to the lobby. The rooms are finely kept and the view is amazing. Whether you have a view of the shore, strand, or city, you definitely get what you pay for. The snack bar in the room is well furnished, as is the bathroom. The restaurant downstairs has a large selection, sure to appease children. Room service follows directions to the T, which is important! They provided all of the extra items we requested for the room and at check-out they made sure we were satisfied with the accommodations. Excellent service, wonderful stay. ***Definitely stay during the Long Beach Grand Prix and ask for a room with a view of the shore/streets! It's a front row ticket to all the action. Of course, this type of reservation has to be made well in advance though. Enjoy your stay! read more

Hyatt Regency Long Beach - Hotels Near Me - Long Beach, California

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Got a cabana which I feel was worth it. It came with discounted parking, 3 lounge chairs, mini fridge tv, fan, love seat and two small chairs. There was a good menu set out but we had to order and retrieve from the market upstairs which was my only critique read more

Guests, park at your own risk. Smash and grab happens more than you would expect at Hyatt operated paid, self parking structure. My car was broken into during my last stay. read more

Overall, I only have positive praise for Long Beach Hyatt Regency! First of all location is KING! You're in a prime area that is located close to the Convention Center, Retail (Pike Outlets), and tons of food options...all within walking distance. Downtown Long Beach bars are also very close by. If you don't have a car, this is the place to be. It's a great location. Will start by saying that my review is a bit generous since it was a work related stay (and they footed for the tab lol). The conference rate of $115 per night was reasonable; I got a 16th Floor Harbor View King and the room has ample living space. Nice perks included plenty of cable TV Channels and a fridge! I will only complain about the bathroom...because it was TINY. Maybe it was because of the oversized shower, but there was barely any room to move around As far as the conference/meeting space within the hotel goes, the general ball rooms were large in size but the various meeting spaces ranged. Some of the rooms had poor ventilation and it was a bit hectic trying to go up and down several flights of stairs to get the various rooms. Food service and quality were good, I especially enjoyed the breakfasts they had every day. Other logistics...Self Parking is $26 a day and easily accessible via the hotel. There is a hybrid Starbucks/Bar located right in the lobby. Plenty of open seating and wi-fi. I also enjoyed the many Christmas themed decorations they had up (when I traveled in late November). The gym here is small but functional. It's stocked with free weights, machines, and plenty of cardio equipment. No complaints for me! The next time I am in Long Beach for work/personal travel, I'd consider the Regency as one of my choices! Just based on its location and hotel amenities...it's worth it! Final Piece of Dirty Donovan Life Advice? Uber/Lyft ride to Long Beach Airport is about 20-25 minutes..ride fare was about $17-$20 each way!!! read more

Hyatt Regency Long Beach - Hotels Near Me - Long Beach, California

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I am giving the Hyatt 5 stars for their wonderful staff service. During a recent volleyball tournament my grand-daughter, daughter and myself stayed. Unfortunately, my grand-daughter caught a mean stomach bug somewhere and then my daughter. (most likely NOT at the Hyatt!). The staff could not have been more helpful: the desk arranging for grandma to move to a nearby room so she tend her family to the housekeepers providing extra linen, cleaning supplies and pillows. My granddaughter recovered to play the last day for her winning team. The hotel could not be more comfortable and convenient to the convention center and waterfront, but for this family it was great personal service when needed. read more

Walking in, feels like your typical Hyatt Regency, and service was very friendly at the front counter, although they were out of water bottles for almost a whole day. However, the rooms are super dated inside. The bed was positioned funky, against the bathroom wall, and I could hear my neighbors very loud and clear, whether they were walking across the room or closing the blinds. Overall, fine for a stay and conveniently connected to the convention center. read more

We stayed here for comicon. This hotel was absolutely beautiful. My room had an amazing view! Phone staff- Stephanie was very helpful. Front desk Leo did an awesome job with customer service. She answered all questions and provided useful information to make things run smoothly. Only con: My room was not cleaned in the restroom upon arrival. Dry bright yellow urin on the toilet! Housekeeping did send someone to clean but I had to have a second crew do a full clean. I have not seen final bill, but I do hope they credit something for the inconveniences. I would still stay again. More good than not so good. read more

This place is a disappointment. They let people buy day passes for the pool and half the people just sneak in cause there's no one Checking so the pool is packed most times. The food at the restaurant is airline food. Crazy overpriced and absolutely disgusting. Staff are as helpful as rocks. Zero help. What's wild is it's expensive and not worth the price. Find a better hotel or expect to pay and not get what you pay for. Also it's $43 to park your car overnight read more

The rooms were good but what made this the best was the customer service. The moment we arrived, the staff was helpful and friendly. The most exceptional check in I have ever had at any hotel was with Joanne. We travel a lot and her customer service stands out. I cannot say enough nice things about our experience with her. Her bright smile, warm and welcoming attitude made the whole experience for my daughter and I amazing. All of the staff said Hi and smiled in the halls. Great customer service all around but Joanne was in a league all her own. Thanks for a great stay. read more

I am now a permanent fan of the Hyatt hotel chain! I got married at Hyatt Regency La Jolla three months ago, spent part of my honeymoon at the Hyatt Regency Waikiki, and used some remaining points at the Hyatt Regency Long Beach. It was literally 100 degrees outside and they gave each guest a water bottle, popsicle, and a two-for-one coupon for a future visit. Then, they gave my wife and I an upgrade to the 16th floor where the Regency Lounge is. To really make my wife and I feel welcome, they sent a wine and cheese plate up to the room. And the room. Where do I begin? When my wife and I walked in, we were blown away by the ocean view as well as the view of the Queen Mary. We noticed a nice "Welcome" sign with our names on the TV. Not just that, we were amazed how nice the room was decorated and how modern everything was. An audio/video/HDMI panel on the wall next to the TV with four outlets? Super cool! Never seen that before in any hotel room. Next time my wife and I come up to Long Beach, we are definitely staying here. They treat you like royalty! read more

Hyatt Regency Long Beach - My wife and I decided to use some Hyatt points on a room and we were pleasantly surprised with these goodies after check in! - Hotels Near Me - Long Beach, California

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I just got here for a 4pm check in and the guests had not checked out yet out of the room I booked. The front desk said that these guests are In a different "tier" and that they would check out soon. They double booked the room and refuse to compensate. I traveled from far, 5 months pregnant with two smaller children. This is not a good place to stay if you're trying to take a vacation and have fun. This is a nightmare. I'm forced to stay here. My money will not be refunded for anther 14 days, I used my debit card and I don't have another $2200 to book another hotel. Do not stay here, customer service is horrible amd they double book the rooms. read more

The last time I stayed here was on a 4th of July. We had a prime location to view the fireworks. The staff ensured the view would be great when I booked the reservation. As nightfall came the staff began setting up chairs to view the show. 9:30, 9:45, 10...no show. We were infuriated. I specifically booked this location to enjoy the fireworks display from a class A venue and it didn't happen. I was ensured when I made the booking that the poolside view of the show would be amazing. Sadly I was misinformed. This was and remains the only year my family did not see fireworks on the 4th of July. Hyatt, this was a major let down for us and we have not returned to your location since that sad day. Two stars for locations and clean rooms. read more

Really nice hotel, can't go wrong with Hyatt regency, always in a good location. Nice viewpoint. Marketplace downstairs is good. Not much stores around if you need to shop for snacks and suck. Marketplace has a few selections. They do have a cvs vending machine for basic needs which is nice. Lots of restaurants nearby. Walking distance to pier. Ubers rides are fast and short. No beach close by you have to Uber. Overall worthwhile place nice and clean read more

Stayed at this hotel for a conference and my experience was A-OK. Pros: + Nice view from my room (9th floor) + Good location. The hotel is walking-distance to downtown, the aquarium, and other places of interest. Lots of good restaurants and shopping nearby! + Free WiFi + Water bottle filling station in the lobby Areas for Improvement: - Can easily hear neighbors whether they're talking or moving their blinds up/down - TV would lose signal sometimes - Parking is very expensive - Got charged for using water bottles in the room even though I actually didn't use them... I called the hotel about this after reviewing my receipt and they quickly removed the charges for me though. - Lights in the ballroom were not working properly - No fridge in the room read more

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My first night I had an issue and a manager from house keeping made my concern disappear and took care of me. My room was upgraded and I had a great view. In addition to getting a better room, I got to go to the regency club and I enjoy free appetizers. I am very happy they took care of my concern and they made my stay comfortable and pleasant. The hotel is closed to the beach and different restaurants. I do not come to Long Beach often but I highly recommend this place because of the location and service. Also, the bar attender made a great manhattan drink and they were super friendly. All the employees greeted me and were very friendly. read more

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I would have to say that every single person that I encountered in the hotel from the valet to the bellman, front desk, and housekeeping was extremely thoughtful and professional. Best hotel I have stayed at in a long time. The elevator had some issues but I am still going to give them five stars. Every single person that I encountered was super helpful and always had a smile on their face. The location was fantastic, within walking distance of everything. Shopping and restaurants were within walking distance. We were with children and they loved the aquarium and shopping distance. Highly recommend it to everyone. Thank you Hyatt staff. read more

My family and I do a lot of travel. We have top tier status in many of the hotel chains. Because of this, we've been treated very well at many hotels and resorts. However, our experience with the Hyatt Regency Long Beach, specifically with Lesha (Guest Experience Manager) set the bar for the best service we've ever experienced. We were very fortunate to have Lesha assist my family in checking in for a weekend stay with my young children and parents. Lesha went out of her way to get us the best room available even though there was limited availability. Additionally, she went out of her way to decorate the room for my daughters' birthday as well as hand write birthday cards for them. This truly made our short stay at the Hyatt Regency Long Beach forever memorable. Could the rooms have been a bit brighter and more updated? Sure. But what Lesha and the rest of the crew at this hotel provided for my family and I, we will forever be grateful and appreciative for the quality of service at this beautiful oceanview hotel. We will absolutely be returning here. read more

In need of room upgrades: ours was somewhat run down and décor is dated. Though several eateries surround the property, there was no restaurant on the premises. Customer service is important, but the bartender was super rude. Maybe the same one others complain about? We were acknowledged with a head nod but no service. After watching him prioritize other patrons (we're black), for 15 minutes, we decided to leave. Bad vibes, horrible optics. read more

Beautiful hotel in a great location! Staff was amazing so kind and helpful. Will definitely stay there again!

Even though the furniture is worn and noticeably old, the location and the view is unbeatable. From my room on the eleventh floor, the panoramic view of the Long Beach harbor, including the Queen Mary and the lighthouse is simply breathtaking. The Tides served up one of the best sea bass I've ever had, but it is not open for dinner on some nights. The staff is helpful and courteous. Parking is convenient but expensive. For me, the best part is that the neighborhood around the hotel is choke full of Pokemon and Pokestops. A walk along the harbor toward the Aquarium and Pierpoint Landing always ensures a bountiful reward of catches. I almost caught a Gyarados near the Yard House restaurant, but it ran away after only two Ultra Balls. read more

Hyatt Regency Long Beach - Sunrise - Hotels Near Me - Long Beach, California

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A beautiful hotel overlooking the harbor and the Queen Mary, with an absolutly breath taking view from my room. I stayed in the harbor suite which was huge with a beautiful sitting area and a couch that turned into a bed. There was also a lovely bathroom with a all glass shower, all of the amenities to make for a wonderful stay. The room overlooked the pool, spa and harbor. The wall that overlooked the ocean had 6 large glass windows which offered an uninterrupted view which was just amazing read more

I stayed at the Hyatt Regency for a short trip. The staff were proffessional, courteous and accommodating. My room was very clean upon arrival. The food market had a good selection of food and beverages. Overall, I was completely satisfied with my stay at the Hyatt. read more

2 stars for location. They must think that because of great location they do not need to care about actual service or what the rooms are like. Tiny beds, uncomfortable and scratchy sheets/towels, and dated, dingy room. We were put on first floor and felt like a dark old basement. No towels when we went to pool. Which I feel is so basic and if that can't be done that's pretty sad. Would not stay here again. read more

Came here for a wedding across the street at the Aquarium and had to stay overnight due to time. Upon arrival, immediately the sign said $40 for overnight self parking, $45 for valet. At the counter, the price for a room was $50 extra if you ordered a room there vs on your Hyatt account on your phone. When we proceeded to our rooms, I noticed the King room was tiny as can be and was a lot smaller than expected. Nevertheless, decided to use the restroom and realized that there's no vent (stank up to the heavens after going #2). After showering, the bath tub water leaked out onto the bathroom floor and we had to use towels to dry it. Next morning, every 30 minutes you would hear doors opening and closing due to neighbors checking out. If felt as if the walls were paper thin. Breakfast was not included, wifi worked ok. Everything was an upcharge at this hotel. Worst $350 I've spent in my life for 8 hours that we were there for sleeping read more

We visited Hyatt Regency Long Beach for a mini local getaway shortly after Christmas. The hotel is located conveniently in the city as my party could walk to a shopping mall, brunch restaurant, and cafes within 10 minutes. A mini lake surrounds the hotel with swan boats which offers a beautiful view from the rooms. The hospitality was amazing. Specifically, we checked in with Walter and he was very kind and helpful. He went above and beyond during our check-in and started our trip off with an amazing encounter. In addition, the parking at this hotel is great; accessible, and spacious. I would recommend staying at this hotel if you are planning a trip to Long Beach. read more

Lovely spot. Beds are firm and sheets are of excellent quality. Luxury and casual. Pre-Covid times, I could walk across the street to watch a film, grab a drink and call it a night. Room service is impeccable. Great stay. read more

Hands down, one of the best experiences at a hotel. Only a couple of critiques. So conveniently located next door to the convention center. Checking in was a breeze. Very kind and helpful staff. They took care of our parking which was a wonderful treat. Pricing is on the higher end, but worth the location convenience. The rooms are clean. Love the keurig in the room. The microfridge never seemed to be as cold as it should be. There is no microwave which doesn't help with leftovers. Did not experience the pool or fitness rooms. Food selection is ok. In the lobby there is both a small quick service and a market. The food down at the lobby is ok, but pricey. The avocado toast was delicious but didn't really fill us up. Bathrooms in lobby were kept very clean even with everyone from the convention using them all morning long. They had a Nintendo switch in the lobby which those who stay there can use. They also show a movie on Saturday nights for families. Overall, a very nice place to stay. We will be back next year. read more

I was here for a conference and this place knocked it out of the ball park! My room was a nice size, comfortable bed but I didn't like the pillows so much. I had a harbor view which was exquisite , especially in the morning. The staff was excellent at every touch point. The food was very well prepared , fresh, mostly healthy. The bar on the lobby floor is comfortable and friendly. It was too cold during my visit to hang at the pool, but it looked very pleasant and there is a bonfire there in the evening. This hotel is conveniently located near restaurants, an outlet mall, shops and there are lovely pedestrian and cycle paths that will move you around the harbor and take you to the beach. I loved the stay, everything was PERFECT! read more

Very nice hotel right across from the marina. Great views. Could use more dining options in hotel.

Awesome hotel with amazing views of the Port of Long Beach. The hotel has a large bright and airy lobby area with a kids play area that for some reason my kids were addicted to which was a nice touch. Lobby bar and restaurants along with multiple sitting areas and easy access to the pool. Our room was large, clean and modern with a sweeping view of the Port and the flurry of cruise ship activity which was fun to see. The staff was friendly prompt and helpful. We will be staying here on our next trip in! read more

Hotel rooms are still nice and the staff were lovely and helpful as they possibly could. However I can't say the same about the higher up's and management of this business. Poor decisions are being made to save money by taking away complementary items like mini fridges and microwaves. And you're still paying a lot for this hotel!!!!! You're paying over 300 dollars for a so called 5 star hotel, and they can't even provide a mini fridge or microwave in the room without charging you extra?! read more

The rooms smell like sewer and they are dirty and tired. Not what I've come to expect from the Hyatt

Stayed at the Hyatt Regency in Long Beach over the weekend after going to Taste of Brews. Check in was super easy (I used hotel tonight to book a couple days before) and parking was a cinch! Be advised that self parking is $29/night and valet is $35/night. An option for a place to keep your car if you're going on a cruise that docks in the nearby harbor. We were greeted by a friendly concierge by the name of Travis who proceeded to tell us how much he loved the city (We Do too!), and he speedily checked us in! He gave us a room on the 11th floor with a beautiful sweeping view of the Rainbow Harbor and Shoreline Village... we could even make out some of the Pike with its light up Ferris wheel and neon bridge! The Queen Mary. Travis also hooked us up with a complimentary breakfast buffet in their in house restaurant Tides for the next morning. The hotel room was pristine, amenities were great. The TV... wow. It was nearly as big as the wall it occupied. Lol! I would definitely stay here again, I felt very much at home at the Hyatt.. or perhaps because it was Long Beach read more

HYATT REGENCY LONG BEACH was a quick staycation. Our room was spacious with minimal furnishing. They have a ground floor pool which is on the side facing Shoreline Drive. We enjoyed their IPA and burgers during happy hour and hearty breakfast the next morning. The burger was most delicious! The hotel is also within walking distance of The Pike shopping center, Shoreline Village, and downtown area on Pine. I didn't give this hotel a full 5 stars as there were huge stains on the underside of the comforter. Housekeeping needs to do a better job of checking before remaking a bed. I guess we know what went down in this room! Valet parking more than three hours and overnight parking are both $27. Entrance to the hotel is off of Pine (eastern side) right before you reach Shoreline Drive. Continue past valet to continue onto self parking. read more

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This is at best a 3 star property and maybe not even that. Good location if you need to be in the area but the property is very dated and the rooms are very tiny (and they don't feel very clean). The in hotel food is practically non existent and not very good at that. I'm surprised this has the Hyatt Regency brand name attached to it. read more

We came here on a Friday, had a late lunch in their Food Mart area. I ordered their Turkey Club Sandwich and my wife ordered the Chicken Finger plate. Food was good and when we checked in our room was ready also. Great views from our room and w e have easy access to the eating areas We were told that they have a great Breakfast BUFFET. WILL BE THERE ON Sunday to try it out. Rooms are spacious and very clean. Would.come back again read more