Super Smash Video Games always has great inventory. I've never had a problem with the team who work…read morethere. The only thing I can think of that brings the review from 5 stars to 4 is the pricing on some inventory. I've been going here for years. It's a great retro video game store.

Great selection of games and great prices, the team always there to help you find specifically what…read moreyou're looking for, Great business.

The staff here was very friendly and knowledgeable . My boyfriend was looking for some Final…read moreFantasy Magic singles and they were able to help and price everything. They were also running a Magic event while helping us so they are very efficient. The prices were fair too! They have a space that has comics, board games, and other cool geek items from figures, plushies and more. Then they have another dedicated space for playing Magic with plenty of seating and tables as well as a section dedicated on card sleeves and singles. We're glad we stopped by and definitely check them out more often whenever we're in the area. They also have a pretty packed calendar so always something to do or check out.

Always a good time. They special ordered me some comics and when they were received. I got a free…read moresmile, a high five and told me to have a good day. I have never been treated like this before, It was nice.

Rachel, the manager, assisted me with an order issue and a return for an online order. She called…read moreseveral entities that either didn't answer, wasn't available, or redirected her. She didn't give up until she/we got the answer we were looking for. The issue was taken care of. She respects her customers and GameStop should be grateful to have her.

They closed the whole store to take a break we asked how long you think? She didn't know at first…read moreand said idk maybe 30 minutes.Do they just not want sales and or are too lazy to take their own break.

Let me start this review by saying I ABSOLUTELY love this place, I go here all the time. I use it…read moreover gamestop. They have a pretty nice staff team, which is always nice. They have a great selection of new/used retro and modern consoles. And even bin of "As-is" consoles and gadgets which is why I keep coming back so much! But I felt incredibly inclined to make this review for 1 particular reason because it's something that needs to be acknowledged and I hope someone in the company sees this so they're aware and can help correct this issue. The quality control absolutely sucks here, I've purchased 2 items now this week where they were defective/didn't work. Now I understand buying pre owned you are more at risk for defects or damage. HOWEVER, I shouldn't be paying $40+ for a used PS4 controller with dirt and Cheeto marks on the outer shell. Takes 2 seconds to wipe that off for a paying customer. Secondly, I get home after purchasing this controller. Plug it in and it's drifting like crazy, just scrolls and scrolls and scrolls. It's like the staff team just accepted it from the previous owner and threw it on a shelf for the next lucky person to deal with it. A few days prior I bought a PS1 game from this store, excitedly got home to turn on my console and fire the game up to find out the game was damaged beyond repair. It would boot to the loading screen and that's it. Now, I know I should've checked this prior to leaving so I'll take that loss. BUT, they should be aware of what they are selling to the paying patrons of the store. I should not have to double check/do their work for them. I should be rest assured I'm getting quality used items/games from this store. If you own this company or you work for this company, please do us all a favor and pay more attention to the quality control of your items. If this happens to me again I'll be forced to stop supporting your business. These are incredibly easy things to fix. I shouldn't be going out of my way to consistently bring back defective items. It takes a few minutes to assure these items are working when put out on a shelve for a premium cost such as the $49 used PS4 controller. If this gets acknowledged I will adjust the current rating. This has been replied to and addressed: changed review from 3 stars to 5.

Honestly I don't know too much about gaming consoles and games, but I love playing guitar hero! I…read morecame here to get a couple games for my PS2 and they have a huge selection. The staff there was very friendly and I ended up having to return a game because it didn't work and they gave me the same discount on the second game that I'd gotten on the first one. Overall great experience both times, and it was around the holidays so they were busy and still made me feel welcome and appreciated!

It's a clean B&N. Nice place to hang out alone or with friends. It wasn't loud in the Starbucks…read morearea. Everything is well-lit. I met my sister here and the conversations in the dining area stayed pretty low in volume. I recommend this place!

New address. New place beside Famous Footwear and Burlington Coat Factory. Still has a Starbucks…read morecafe inside. Smells new and looks very new.

This location is small, comfortable and clean. The staff here are very knowledgeable and friendly…read more I bought a Nintendo switch here about two weeks ago and asked a TON of questions that a guy with braids thoroughly and kindly answered :) I walked out confident with my purchase.

There are two GameStops in Lakewood town center. This one is next to Five Guys and has bars on the…read moredoor and an announcement that you're under surveillance when you walk in. I made the mistake I see many others have made - I called this one then went to the other one first. I was grateful I got the name of who I spoke with, Kai, so I could learn there are two locations close to each other! My Nintendo Switch joy con was drifting, making it very difficult to aim in BOTW. I called because I have a refurbished switch, and they were able to exchange the joy con without me having to surrender the whole console. 4* instead of 5* because the younger, newer employee tried to sell me everything under the sun. I did appreciate their friendliness though!

this is for the employee who complimented my haircut/had a similar hair type lol (didnt wanna hold…read moreup customers)- just look up diy wolf cut vids and any of the ones with two ponytails (1 in the front and 1 in the back) is pretty much exactly what i did. with curly/wavy hair you can play it sloppy and fast and it still looks good and saves you a ton of money i also use a co-wash instead of shampooing every wash, (and use a clarifying shampoo two to three weeks to remove build up) it helps retain moisture and curl + a satin pillowcase at night to reduce breakage and dryness. sorry this is not really a review LMAO

Great selection and solid pricing. Most books fall in the $7-$20 range, with a nice mix of new and…read moreused titles. The checkout experience was smooth, though the space is a bit tight and there aren't many cashiers, so I could see it getting crowded during busy times. The reason I'm not giving 5 stars is the buyback program. I brought in 12 books that were new or in like-new condition (no damage, no markings and some hadn't even been read) and was offered just $0.50 per book, totaling $7 for all 12. This included three complete series and several standalone titles. Out of curiosity, I checked their shelves and saw some of the same books priced between $8-$15 each. Overall, it's a great place to shop for books, but I wouldn't recommend selling here if you're hoping to get fair value especially if your books are in excellent condition.

I came in last night and was helped by a younger female working alone and she did an amazing job…read morehelping everyone inside the store and answer the calls incoming. She was attentive and helpful. Kudos to this young lady. She answered all my questions in regards to the Switch 2 games and the differences between the gift cards. I walked out knowing I pitched the right gift cards that would cover any game my nephew would want for his system. Store was clean and well stocked. Brightly lit and I appreciated her assistance very much.

Love this store! Great selection of games and cards and toy! Great staff and love GameStopread more

At the Pokemon Card drop on the morning of Saturday, October 18,2025, I was one of the first 15…read morepeople in line to get in to the store to buy cards. The lady that was working behind the register was selling 2 slabs per customer when the sign in front of the store clearly said 1 per customer. This was brought to her attention but openly stated that she had already been selling 2 per customer and will continue to do so. This was also said with an attitude, and with a tone of not trying to correct anything. This is highly unfair to the customers who excitedly waited outside to receive a limited item only to be faced with the disappointment of the employees we're supposed to trust going against what we have expected. I hope the GameStop Management can correct this issue, because I don't believe it should go ignored. It is a stain on the reliability of this GameStop store who I have trusted for a long time to deliver great service.

I have used this Gamestop location several times for my video game needs. It's conveniently at the…read moreMilitary Mall on JBLM and is always well stocked with video games, accessories, and other gifts to support the geek in your life. The prices are on par with other Gamestops, but the inventory is pretty impressive. The place is borderline overcrowded with stuff, especially toys like Funko Pops, and other toys. The staff is always friendly, but when this place is busy, it's really hard to get around inside. That's really the only reason they didn't get five stars. Lots of inventory and friendly staff.

A wonderful spot to get all sorts of video games, VHSes, DvDs, toys, figurines, TCGs, board games,…read moreand so much more! The perfect store for all ages. They are still trying to organize the store but my boyfriend and I were pleasantly surprised by already how well organized everything was and the store is very spacious! Plenty of walking room which was nice as I always am fearful of bumping into anything in retro stores. Additionally, there was a cozy spot with a TV, table and a bench to sit on for maybe future gaming or TV/movie watching as it was there DVDs, VHSes, and video games nearby. There is a sign that lets you know that there are cats in the store but they were very friendly and followed us around the store as we were browsing. The store owner greeted us politely and told us if we had any questions that he would be more than happy to answer them. We didn't have any questions at the time as we just wanted to check out the store and see what they offered as we had never been before. They also support other small businesses which I thought was extremely generous and sweet of them to do! We ended up buying two Lorcana packs which the owner made sure to price fairly in comparison to other card shops or retail stores. Overall a very awesome experience and we hope to come again soon!

Don't waste your time here, spend your money elsewhere. Trade ins get vouchers. He lies about…read moreeverything. You will never get your money back. He uses the vouchers to allow product out of the building so he can claim loss when there is no corresponding transaction and cheat on his taxes. Is being sued by a few distributors. Check Reddit, check Google, the stories are there. ​