Literally the best. The people who work there make it worthwhile to go for sure! Super friendly,…read morehelpful, knowledgeable, and always manage to make my day better. They seem to know exactly what I need even when I can't figure it out! I stand by my belief that this Smoke N Chill is waaaaayyyy better than another smoke shop right next door that I won't name ;)

Worst Service, attitude, communication, prices and they sell bunk products. Will never come back…read moreagain. 35 for a fogger set up. The fogger was burnt, and not filled all the way. wouldn't let me exchange it. "That's how they are" no it's not lol

Amazing service from Simon he answered all my questions and gave great recommendations. Highly…read morerecommend will tell friends, and will return.

I dropped 200$ told I couldn't use the restroom quite curtly. I guess the customer service is…read moreoptional

The service is great and there's a good selection of reusable vape kits. Prices are reasonable.read more

Spent 80 dollars to buy a bunch of vapes. Immediately tried all of them before leaving the store…read moreand every single one didn't have juice in it. Whoever was in there didn't offer to let me get another flavor or anything. He just said "sorry". I had spend hundreds of dollars there in the past and this is how they treat their customers. I also called and confirmed before coming 45 minutes across town. Would not recommend due to their lack of morality

Love this place. Moved from Austin south and yet, I still travel to North Austin for my vaping…read moreneeds. ItsTHAT good.

Terrible and insanely small selection of vape juice. Employee hated her job it seemed and…read moreconsidering there's not other vape stores in the area you'd think the company would stock up better and take advantage of the lack of competition. #keepdriving

Great prices, awesome customer service, knowledgeable staff! Open 9am-midnight too! Super great…read moreplace!

I love this place, and Ahmad is just an awesome dude and so helpful for someone new to CBD gummies…read more He's knowledgeable and cares about the customer and customer experience.

This place is robbing people. I got a simple YoCan battery not even the nice ones. And it was $43…read moreincluding tax. The ooze batteries were $35 before tax!!! I was in a rush and needed a battery so I ended up buying the yocan. But if you can AVOID THIS PLACE AT ALL COSTS.

Terrible pricing. Purchased a device and never opened, and was informed they do not accept returns…read morewith a receipt. I do not recommend.

I don't often feel inclined to shitpost a store for one bad employee, but the night manager Ashley…read morehas brought me across the threshold. My question to Ashley was "what is vape flavoring made of?" Her only reply was "it is flavored with PG."  Good 'ole PG - the colorless, odorless, virtually tasteless liquid, happens to be the Everlasting Gobstopper of vape additives.  The appropriate answer would've been, "I don't know, let me find out from someone."  I tried politely rephrasing this simple question twice over. This one tastes like blueberries - is it made with actual blueberries, I asked. "It's just PG blueberry," she said.  Then she tried insulting me by asking if I could  "name the thousands of chemicals in an American Spirit?" ...an irrelevant and factually innacurate assertion about my favorite cigarette.  "PG is approved by the FDA, if that makes [me] feel better?"  It doesn't, because my question wasn't about the laughable safety standards of the FDA, whom also regulate cigarettes and toxic food pesticides. PG is so magical, so "coolio," as Ashley would say, just before she fills up my fiancé's vape to "get it nice and juicy for [him]."  With side-eye, she then asks me if she should stop mixing my order? Too bad she didn't want to make it nice and juicy for me, too. She's here six days a week, folks, including tomorrow as mentioned to my fiancé, when he said he'd probably be back for the inevitable replacement vape. She's very available in case he wants to come by and hear her golden nuggets of wisdom.  Someone should notify her the coquette nit-in-booty-shorts sales tactics are for the strip clubs and gullible single dudes.  Ignorance is forgivable; an ignorant rote response, overt with wrongfully held condescension, is not.  She was so rude, sassy, and weirdly flirtatious with a taken man. Her complete deficit of professionalism was the first thing he noted when we stepped out of the store. It wasn't just me. Food grade flavor additive is mixed with a PG base, Ashley. "Knowledge is power," as she had patronizingly reminded me. The shop itself is nice and has a robust and tasty flavor selection. The other staff I interacted with were pleasant. A mistake was made by letting this chick represent a product meant to be consumed by adults.

I'm a long-time vaper. I started in 2009. I have worked at a vape shop. I know this industry fairly…read morewell, and have had a lot of experience as a customer. Recently, I have had a hard time finding a good vape shop. There's a LOT of vape stores here in the Austin metro area, and there are a lot of good vape stores. Some deliver. Some have great stock. Some have really friendly, knowledgeable staff. Some are clean and well kept. Some are well organized. It's hard to find a store with several of these attributes at once. There's always a sacrifice. While I don't know if Cloudhouse delivers, they certainly earned by business. The store is gorgeous: clean, well stocked, and well organized. It *smells* right - that mix of vape flavors mingling in the air, but it's not heavy or overpowering. The staff are great. Patient, knowledgeable, and full of useful recommendations. Alyssa helped my girlfriend a week or so ago when she went and grabbed me some juice and coils, and then helped me today when I needed a new tank and or order a new mod. The one I wanted wasn't in stock, but there were a LOT of mods in stock and on display. I wanted something they had sold out of and would be getting more of later. I got juice, a new tank, and a pack of coils for a fair price. Their selection of both premium and house juices is vast. I'm sure there are places that have more, but not one I've run across in the last couple of years. I am very impressed with the quality of their house juice - the flavors are amazing and fairly priced for the quality. Well worth visiting and shopping at. Their parking lots is small, and it's hard to get up to the door if you have mobility impairment, but it's worth the extra work to trudge up the ramp. Once inside the store, there is more than enough room, and plenty of comfortable ways for anyone and everyone to get access to products and assistance. I am very pleased with my experience there.

Convenient & Friendly with the Best Promos! Dip in off 360 morning or night, always got what you…read moreneed.

From the owner: Austin Dream Planet Smoke Shop in Domain has variety of selections of smoke and vape related…read moreproducts with superior customer service. We provide customized care for each customer that walks through our doors at our Burnet Rd. location. Finding tobacco pipes is easy when you come to Austin Texas. We offer a full service smoke shop with cigarettes, cigars, chewing tobacco, pipes, smoking accessories, wraps, backwoods, swishers, Dutches , game leaf, vapes and e liquid, puff bars (all flavors available), CBD products. cannabidiol, prerolls, edibles, carts, Kratom and more! We know once you shop at Dream Planet Smoke Shop you will find your forever source of all smoke and vape needs. We look forward to serving you in Austin, Texas!"

Employee was very nice and super helpful, answered all my questions, and gave great recommendationsread more

The good - they have a better selection than most other places…read more The bad - they are degenerate dirt bags who have no idea what they are selling, can't answer any questions, and will just out and out lie if they can't answer your question. These are powerful drugs they are selling and they can't answer any questions about any of them.

Just started leaning about CBD products that are tailored to me. I've been to several shops around…read moreAustin and this place is definitely a must. The gentleman was polite and very knowledgeable about CBD products. I told him what I was looking for and he nailed it. Very clean and has a lot of products.

From the owner: Top rated in Austin TX! Specializing in CBD, Kratom and E liquid. Conveniently located on Ranch Rd…read more620 N, we are your local vape shop in Austin, TX. Our selection of products includes mods, e-juices, CBD, kratom, glass products, and so much more. Whether you are new to vaping or an experienced vaper, we have everything you need for the ultimate vaping experience. Here at our store, we are dedicated to providing our customers with the absolute best products on the market. Some of the major brand names you can find on our shelves are Smok, Naked, Hometown Hero, and Kaos. Stop by to check out our selection today!