My order was a pick up. Order was ready at the time stated. I prefer their pizza as they do not skimp on the toppings. People at pick up site are always helpful . read more

If you have never had iFratelli's pizza you are missing out. I am just happy I don't live is delivery distance or we would have it every week. My favorite is the Italian sausage with jalapeños. I order from them for big company gatherings and always get so many compliments on how yummy the pizza is. read more

Delicious Work orders for lunch every now and then Never disappoints; Can't comment for in service since only delivery read more

Update from review -Manager was kind refunded my pizza. They changed cheese distributors so that was the difference. Management made good to me on my pizza - thank you! read more

NEVER TRUST A BURNT PIZZA Beyond dissapointing and completely unacceptable to even attempt to serve something like this to a customer as you had to have seen how this pizza came out of the oven firsthand and yet you chose to still deliver it to our family. I truly have no words...(photo attached) read more

i Fratelli Pizza Plano West - Not a very good way to "exceed" expectations iFratelli...very disappointing. - Pizza Near Me - Plano, Texas

Always love fratellis, however this time I was a bit disappointed. I ordered a half pepperoni, half sausage large pizza. The slices only had 3/4 of the toppings on each side. The center of the pizza was just cheeses on both ends. Disappointed. read more

Love this pizza but something changed. I ordered a big brother and the cheese was too strong. Maybe my taste has changed but didn't care for it.? read more

We orderd and it was estimated for 34 minues. After 45, we called to inquire and were told it was "on the heat rack", but they wee still waiting for the delivery person to return and would be at least another 10-15 minutes. Great! The pizza will be under the heat lamp for 25 minutes! Now my husband is just going to pick it up. So glad we already tipped! Trying somewhere else next time! read more

This location has become the go-to for pizza catering at our office. They provide great service, and the food is definitely top notch. Recently, we had an issue with an order; specifically, it arrived late to our office. i Fratelli promised to make it right, and they were able to resolve the issue to our satisfaction with some great followup service, going above and beyond our expectations. But what of the food? i Fratelli specializes in thin crust pies, shaped like an oval, but with straight sides. They're cut into thin strips, making it easy for trying multiple flavors if you have several available, and minimizing waste. I've tried almost every standard flavor that they offer, and they're all delicious. The Big Brother (supreme) is definitely a favorite, striking a great balance between meat and vegetable toppings. The Carne Classico will fill all of your meat cravings, with delicious, big chunks of sausage, pepperoni, hamburger, and more. They also make a mean margherita for those who like to keep it simple. Dine in or to go, i Fratelli will (wait for it) deliver :) read more

I'm not sure how this place has 4 stars. The two pizza's we got were burned on the thin crust. The breadsticks were burned on the bottom and tasted old. The salads were ok. The reason I even gave this place 2 stars is because their ranch dressing was pretty good. But if you want pizza that tastes like Dominoes, get it from here becuase that's what it reminded me of. Dominoes is cheaper tho. read more

Pretty good thin crust pizza. Ordered the pepperoni and mushroom and ate outside at one of their patio tables with my dog. Appreciated the fast and courteous service. Unfortunately, the inside dining area does not exist and they don't have a soda machine. Instead, they serve cans. So it's a perfect place to grab a slice and go, or to order takeout/delivery. But it's not much of a restaurant. I appreciated the opportunity to sit outside in the nice weather with my dog and eat some good pizza. read more

i Fratelli Pizza Plano West - Medium thin crust pepperoni mushroom - Pizza Near Me - Plano, Texas

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Pizza is good but customer service is poor. Wish I hadn't tipped them in advance. Domino's has the best customer service by far, and they don't even ask for a tip. I don't recommend IFratelli. read more

LOVE LOVE LOVE this pizza. Always on time when I've ordered for large pick up orders. Always have the order correct. Great service. Generous toppings! my favorite is extra sauce, extra olives on the vegetarian but the BIG brother is amazing if you like meat! This is the best pizza if you enjoy thin crust. Salads are great too. I've ordered for office party catering and still amazing. GREAT JOB!!! GREAT PIZZA! read more

This place is terrible, ignore the good reviews they are mostly old. Tried a new place with i Fratelli and "i" learned learned the hard way, their taste is less than bland. We ordered two pizzas, one looking like it had been caught up in F-5 twister both undercooked, the only real taste I could identify was flour. That was a waste of $42.03 and after one bit will be going into the trash. Waste of time, waste of money and hopefully won't be sick. It's raw! read more

i Fratelli Pizza Plano West - Supposedly pizza....???? - Pizza Near Me - Plano, Texas

Pizza was delicious. Ordered for a big crowd and it was delivered on time and totally accurate.

Ordered from them for years but last Friday the crust was dry, cheese not right. Seemed like it was cooked in advance and kept warm. Not right. Moving on, read more

Pizza is good, and I fratelli does it right. Ordered Delivery and it was about the normal time for it. However, the pizza and salad was worth the wait. We got a pepperoni, marghareita, and meat pizza. All delicious, but the marghareita was my favorite one. The fresh tomatoes really brought flavor out the sauce, and the cheese was great. The pizza was a thin crust which I loved, and it was crispy. Finally the salad, omg. We used a little more dressing than normal, but it was perfect. I recommend the pizza here. read more

i Fratelli Pizza Plano West - Pizza - Pizza Near Me - Plano, Texas

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OMG....i just wanted a slice, look what I got....GREAT pizza @ staff great too ...Jerrod @GM awesome....THANK u for ur kindness.... pepperoni and beef, yummy !! Bella read more

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I rarely eat pizza and when cravings kick in I long for a GOOD, nice delicious well prepared pizza! First time customer definitely not my last time either. I ordered to go and it was perfectly done. I ordered a veggie medium size and they know the real size for that sized pizza it's true to the size and price. I hate that it too so long for me to know this place but now that I know am hooked. read more

1st trying this pizza the grandkids were over and WE ALL loved it. They delivered super fast as well.

Customer service and food quality is the BEST! Ordered a few pizzas and a salad for a staff meeting... the salad was incredibly fresh and huge(Caesar that feeds 10+)! Every pizza was fresh and tasty! My employees were impressed with the gluten free option. Matthew followed up with us to see how our order was... what pizza place does that?! His customer service and kindness was above and beyond. We will definitely be using them again! Thank you for an awesome experience!!! read more

Quick Note!! Double check your pizza when you get it delivered. Our pizza was incorrect but I didn't catch it until we opened the box later to eat it. It also looked like it may have sat for a while in the store before being delivered. I contacted them but haven't heard back yet. Note: we have ordered previously with no major problems. read more

I placed my order on the phone. Staff was friendly and very knowledgeable about the options available for me to use my birthday reward. My order was correct and ready for me to pick up at the DNT location since I was close by. The standard is FREE delivery on every order. I do recommend i Fratelli's pizza. read more

Well after all the hoopla it wasn't as great as they said. The customer service was good. Very polite and cordial. The wait was reasonable as well. However upon getting home and taking the first bite of disappointment I was let down! The toppings seem fresh and delicious. The crust however was cooked longer than needed it seems and the burnt crust taste ruined it for me! So I'll definitely have to bring this to their attention on the next visit. I love pizza so I'll do a second chance! read more

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This review is after few orders and none were a disappointment. Staff are always friendly and their dough... let's take a moment and discuss the dough; THAT IS SOME GOOD DOUGH!!!! My wife caught me and my dog the other day, on the kitchen floor at 3am, destroying her pizza... what can I say though, it's a great pizza!!! read more

I had these guys' pizza through others ordering it at events I was at, and this was my first time ordering myself. First off, as you may see from all the pictures, their pizzas are rectangular shaped and sliced into rectangular pieces as well. This leaves those crust lovers with very little crust. The topping run all way to the edge, and they don't skimp. The crust is thin and crispy. We had the Big Brother which is essentially a combo pizza and it was decent, but on the salty side, even for pizza. The bread sticks were amazing though, as the seasoning and fluffiness was perfect! The Plano location is just off the Tollway and Park and doesn't have seating inside, just a couple of small tables outside. The staff is friendly and helpful. read more

I ordered online for pick-up and was not disappointed, I got a large margherita and vegetarian. It's on the more expensive side for takeout or delivery pizza but the quality is definitely worth it! They add plenty of toppings and the staff was very friendly, 10/10 can't wait to order from them again. read more

I ordered delivery, so my perspective is limited; however, the person with whom I spoke and the one who delivered my pizza were both excellent! The first seemed truly interested in my order and very personable. The latter was genuinely in good spirits and mind you, it was pouring down rain, and was most gracious. My Order was correct and the pizza... delicious! Do yourself a favor and Order your next pizza from i Fratelli Pizza. read more

Well I finally got around to trying this place out after much debate, and now I'm just like "what took me so long?!" I love many sorts of pizzas- especially thin crust. And the thin crust here is amazing! I ordered a simple medium thin crust pepperoni just to get a good feel for what their pizza was like. While it might not look like much, it is very filling and perfectly seasoned! They sprinkle it with a nice blend of Italian spices which puts them a step above the rest. I'll definitely be back to try out some more topping combinations! Fyi it's take out only (and delivery if you're in range), but there a few seats to sit and wait for your order. read more

i Fratelli Pizza Plano West - A medium is plenty for 2 or 3- really good! - Pizza Near Me - Plano, Texas

Our office is near iFratelli and various departments order from there regularly. Its always good and on time (which is important for lunch). Today they bought the office lunch to say thank you for our business! That was amazing! The entire office really appreciated it! Thank you. Guidepost Solutions read more

Sadly they don't deliver to me area, but it's worth the drive! BEST PIZZA EVER! Thanks guys!

Pizza always fresh and delicious. Good value and excellent service. Will keep doing the usual.

This location is so amazing! I called to order a couple of pizzas a few days ago and I had never called this location for delivery. I placed this order in the morning and was a bit worried it would not be here on time. However, i Fratelli definitely proved me wrong. They brought in the food on time and it was delicious! I was even more pleasantly surprised when they called me a few hours later and asked how everything was! Talk about top notch customer service! That's not even the best part. (Hard to believe) Yesterday, they sent me a ticket for a complimentary pizza! Luckily it could be used at any location and I took my ticket over to the Grapevine location near my place. I love when businesses have excellent service, not to mention great food. I will continue to be a loyal customer of i Fratelli! You will not be disappointed. Cheers to the awesome folks who are running the Plano West restaurant! read more

i Fratelli Pizza Plano West - Pizza Near Me - Plano, Texas