Not sure what other people are going here for or getting, but the place is shady. And the literal worst customer service I've ever experienced. Apparently the employees don't know what phones they have or what the models are. And it's really an inconvenience for me to ask them to check. If I ever need a jewel encrusted phone of dubious provenance, perhaps I'll be back. Until then I'll go someplace legit and where I don't feel like I'm an issue rather than a potential customer. read more

Roberto is the best! My phone was fixed in 20 minutes and he provided the best service. Really grateful. 100% recommend! I wasnin and out in no time read more

I was referred to iCarryAll by some other iphone repair shop who couldn't figure out what was wrong with my nephew's Iphone 6plus ( it would turn on and after the apple logo came up it'd totally shut down) and told me that the problem was not a bad battery and most likely was the motherboard and that it'd be expensive to repair and that perhaps iCarryAll would be able to help . When I got to iCarryAll I was greeted by Dulce in a very jolly, friendly attitude. I paid the $35 diagnosis fee (which was credited towards the repair fee) and left my phone. Close to an hour later she called and told me that my phone was ready and that I had an unpaid balance of only $10 !! Since I was led to believe by a different repair shop that the problem could be the motherboard I was happily surprised and shocked that my total for the repair would end up being just under $50! Dulce told me that the problem was not the motherboard and that it was actually a minor fix. I am so grateful that they were honest about the diagnosis and repair and that they didn't take advantage of my assumption that it was the motherboard. As soon as I get enough money I will bring my cracked screen phone for repairs. From now on this is my go to place and I highly recommend it. P.S. I should mention that the phone repair was my Xmas gift from me to my nephew an iCarryAll made it affordable for me to make it happen. Thank you Dulce and the repair experts at iCarryAll :) read more

I messaged via Yelp ahead to get pricing for screen repair on an iPhone 7 Plus. I received a response almost immediately, faster than any of the other business I messaged to inquire. Because of this, I decided to bring my phone in for repair. I was helped by Dulce, who was very thorough about the process. Even though the shop was crowded, she was very polite and never rushed me through my questions. As promised, my phone was repaired during the 45 minute window. Upon pick up, my phone looked as good as new. It wasn't until a few hours later when I tried to answer my phone, I couldn't hear who was on the other line. I called iCarryAll, hoping to reach Dulce to explain the problem. She wasn't there, and I was worried that whoever was there wouldn't be inclined to help me since I had already paid and left with the phone. I spoke with Robert and he was more than accommodating. He didn't hesitate to honor their 30 day warranty, and advised I bring the phone in right away so they could investigate. It turns out that a sensor had malfunctioned, something they were able to fix right away. I couldn't be happier. I would recommend this place to anyone. Their staff are extremely knowledgeable, professional, and honest. read more

I needed my Beats repaired. They were quick and did a great job. Would recommend this company. Thanks iCaeryAll.

What a pleasure: Convenient hours(late hours), combined with world class service, patience and expertise made me a very happy client within an hour. Brought my phone to get fixed and this Italian gentleman didn't let me go until my phone was 100% working! Made a lifetime client, and not to mention- it was also fun! Came in with my two friends and we were all having fun, laughing and talking about so many things, we actually almost forgot the reason for why we came in!! Keep up that good energy my friend. Thank you for your service. Don't hesitate- give "icarryall" your business and get to know really cool and professional business owners. read more

Highly recommend. Robert was such a nice person. Literally fixed my phone in 30 min. Very affordable.

Here's the deal me and my mother come here all the time! This is easiest quick REPAIR SPOT. Talk to Robert and keep it real with him and he'll do the same! At this point they are family! I love the shop itself for all the gadgets anything you need they carry it all! Robert fixed my I-phone screen for a reasonable price and he's a negotiator in a nice suit! He's got a cool personality and the crowd that comes in and out the store is entertaining as well! Also sometimes they purchase old devices after 6pm! It gets busy so I suggest going early mornings! I also suggest that if you do come have things explained to you in case your confused about what's going on with your device! Hope this helps! read more

This place is phenomenal. Here's what happened: my hard drive died on a weekend and I couldn't find anyone who did data recovery on a Sunday. Only them. So I took it in and they immediately got to work. The next day I had a fully recovered hard drive. And they only charged me the base price they quoted. I can't recommend this place more - they saved me! Also, staff is awesome and were really communicative throughout the process when I was calling in to see how it was coming along. Definitely recommend going here for any of your tech needs! read more

I broke my iPhone 6 on a saturday night and when i google it found oug that icarryall was still open and called them to make sure that they were still open and they were very professional and they asure me thag my phone would be done with in 20min I was so happy these guys are a life savers abd not just only got my phone fixed with in the time frame they promissed but they give me a discount on a great case and temper glass These guys rock thank you so much read more

So i checked several places in town to repair my Samsung S5 broken screen, I called around, and every store was asking 200 dollars or even more and needed 4 hours to do the job almost the price of a new phone. But i found out that these guys here did it for 170 dollars in about an hour, and most important: With a friendly smile. On top of that they gave me a free glass protection screen, just for the fun of it. in case next time it would fall or break again. I can recommend this place over any other phone repair center in LA. I give them 5 Stars for the good and friendly service. Another plus is that they are open until late evening 11 PM . No hurry before 8 o'clock etc. Convenient location at Hollywood blvd , just one block from Highland. read more

This place is awesome !! Robert is awesome and knowledgeable, I had an issue with my phone he fixed it right away, fast service nice conversation you just can't go wrong !! Ohh and by the way they are open until 11pm how awesome is that? read more

iCarryAll - Mobile Phone Repair Near Me - Los Angeles, California

The staff here was VERY courteous and helped me with my minor iPhone problem in literally no time at all, at a very reasonable price. If I need any other tech repairs, I'm coming back here. read more

YOU WILL REGRET COMING HERE!!! SCAMMERS!! Do not ever waste your money or time going to this place. This place will scam you out of every cent you have making false promises to repair your electronics and then con you into spending more money after a botched repair job. Sold me the cellphone case in the photo and after a week the cellphone case was completely worn. The case has been sitting there for years and the owner knew this when they sold it to me. I don't even like yelping but I would hate for anyone else to have to go through the horror I have with icarryall. read more

iCarryAll - Mobile Phone Repair Near Me - Los Angeles, California

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Do not come here this place is a scam. I paid to have my phone fixed here and they did not fix it quickly. It took weeks for them to replace the screen on my cell phone. When I got my cell phone back the screen was installed incorrectly. Only hours after I had gotten my cell phone back the screen began to crack by it's self. I brought the phone back to the store and they refused to take responsibility for the poor work they had done. They tried to charge me more money to fix it again. I will never set foot in that store ever again I do not recommend anyone to use their services. If I could give this company zero stars I would. read more

Great customer service , definitely the best place I been so far in Hollywood . Worth if yo check it out Thank you guys read more

This is the 2nd time I use iCarryAll the 1st time they fixed my iPhone 5s that I dropped on the water and this time they replaced the battery on my iPhone do happy to have my iPhone bank and running like new again. Good prices and very friendly customer service I definitely will come back again for all my electronic needs Thank you guys read more

Came to icarryall to fix the screen on my iPhone 5 and this is my second time using them and I am really pleased with their service . Great customer service very friendly people. Not they only did s great job but they fix it in less than 1 hour Definitely I'll come back for any electronic needs Very recommended read more

First of all I just read the reviews of this company and what I wrote below matches what the other ample 1 star ratings say. They are thieves and frauds. The BBB should shut this place down. And it says something that all the bad reviews are 1 star and all the good reviews are 5 stars (another fraud LOL). I wouldn't be surprised if the 5 star ratings are from employees or family. Gross. MY REVIEW: These guys totally scammed me. I work across the street and needed an iPhone 5 cable to charge my phone. They pulled out a nicely coiled, bright white iPhone cable that wasn't in any packaging. The owner intensely assured me that the usb/thunderbolt cable was indeed an Apple brand product, even though they wouldn't explain why it didn't come in the original packaging. I trusted the owner (Rob) and took him at his word. I immediately went back to my office to put the cable to use and it didn't work from the get go. I walked right back and they tried to get it to work to no avail and gave me a different one. That one worked for about a month and then just stopped working. I've been using my original usb cable that came with my iPhone 5 for over a year-and-a-half and it's working great. Why'd two of these "brand new Apple cables" fail in just a few weeks? Coincidence? I think not. I went back today and the staff laughed and said I'd be lucky to get a refund and that I was basically SOL. It seems these guys knowingly push bad, cheap, imitation knock offs as the real deal and aren't interested in customer service. STAY AWAY. Lesson learned. read more

I been to iCarryall several times for all my iPhone's needs , they factory unlock several devices for me and also I was able to trade in my old iPhones for cash . I love this place very friendly and best customer service in Hollywood . This my to go place for all my electronic gadgets . I defection recommend this place. Thank you guys for helping me with all my iPhone needs See you soon read more

IT'S A TOURIST TRAP! I bought a Sandisk SD Card here for almost 40$ during my trip to LA and it was an imitation. After lots of emails (I had no replies) I shipped it back to their shop to have my money refund... instead they preferred to ship me a new one. Luckily this one it's original, but you can buy it on Amazon for 9$. It's really a bad way to do business. read more

DO NOT TAKE YOUR PHONE HERE. Shortly after taking my phone here I ordered a replacement battery from Amazon. When I popped open the phone I found that two parts were missing. One of them was the tiny plate that keeps the cables connected between the LCD and the rest of the phone. Because this was missing, the cables came disconnected, which caused the LCD to stop working. I bought this phone brand new from T-mobile. The first time it was ever opened was at this shop. The second time was when I opened it myself and found the parts missing. Those are the facts. So either the parts were missing from the factory, someone broke into my phone without my knowledge and stole a couple of parts with very little value, or the tech f-ed up and didn't screw them back in. I was originally going to take the phone to FastFix in North Hollywood. The phone was in immediate need of repair and I just brought it here because I was in the neighborhood and I thought it was going to be more convenient. Big mistake. read more

PLEASE DO NOT USE THIS COMPANY!!! They've destroyed my iPad mini!! I wish I could give NO STARS!!! I took it in for a simple GLASS ONLY replacement. First they forgot to install the magnet that allows for the screen to automatically turn off when closing the Smart Cover. Instead saying ok, we screwed up, we'll fix it -- they first tried to tell me my Smart Cover wasn't authentic and was aftermarket. It IS AUTHENTIC and I even have the receipt to prove it. I even told them to use ANY SMART COVER THEY'D LIKE to test it themselves. So after realizing they're wrong they kept it for days to fix the magnet and when I got it back the NEW screen was already scratched in multiple places, it has dust underneath the glass that's now there forever, it isn't connected or glued properly and always pops up, makes cracking sounds, and the touch sensitivity does not always work properly. It's a piece of crap now. They are inexperienced and they've destroyed my iPad. I wish I went somewhere more reputable with solid reviews because their reviews are obviously done by their employees. So now I'm making sure that others don't make my mistake. Again-- DO NOT USE THIS COMPANY FOR iPHONE, iPAD or iPOD repair of ANY kind!!! If anyone would like to question the truth or validity of this review please by all means message me and I will show proof of my work order, receipt and a short video of the numerous issues with my destroyed iPad mini. read more

I now have better ideas to do with a broken computer instead of taking it to this filthy place to fix. -just give it to a homeless guy sitting around the store -break it into a million pieces before you even get in -try to fix it yourself with a kitchen knife and a hammer -leave the computer broken inside a locked cabinet forever It's a truly a big shame that we can not put zero stars to a place like this. I have no idea what they're qualified to do and I really believe that most of the five star reviews are fake since I've already seen one saying that they had gone through his yelp account to leave a good review for themselves without noticing the customer. They have no idea what they're doing, constantly lying and delaying things as far as they can . If you are a normal human being pls stay away. Even run. fast. fastest as you can. PLEASE. read more

Robert was amazing w fixing my iPhone screen. It dropped in the elevator and came out! My screen started to act weird and I needed rescuing! Robert definitely came to the rescue! I recommend to anyone who needs repairing to come here. My otter box screen was polished afterwards as well. Phone wasn't in the otter box which is why it broke lol, but now all is well. Thank you iCarryall! read more

Some serious advice: DO NOT bring your phone here if it needs anything more than a screen fix. Brought an iPhone 6 here to fix the screen and some other issues (battery, power button). Knew the pricing was somewhat expensive but the shop was close by and they said they could get it done quickly. They ended up taking a little longer than quoted but that's not a big deal. I got the phone back and the screen was all fixed but the power button still didn't work. Obviously had to give it back to them and wait even longer this time. When they returned it all seemed well until I realized the battery was still totally messed up. The phone would turn off randomly any time battery dropped below 50%. Big hassle. So I took the phone back a couple days later and they said it would be a $35 fee just to diagnose the problem! Even after showing them my receipts from a couple days before! Ridiculous. Took that a sign to just bring it in to Apple. Long story short, avoid this place at all costs. Over-priced and terrible customer service. The people seem nice when you talk to them but they'll screw you over when it actually comes to getting your phone fixed. Horrible experience. Would give 0 stars if possible. read more

This is your one-stop shop for all your electronic needs in Hollywood! Very convenient location, friendly and knowledgeable staff and all types/sizes of computers, gadgets, phones, drones, all accessories and much, much more! They even sell a wallet that chages your phone! Welcome all! Thank you I-Carry-All! read more

All time favorite store to go whenever I have broken devices. The owner Robert and the staff are super friendly and experienced workers and were quick to find a solution to my issue. And offering a repair at a reasonable price with a reasonable time frame. Very satisfied with the service. Will be bringing them more devices :) read more

My phone has been glitching from the second I picked it up, my Facebook was also hacked the next day. My husband, who shares an account with mine had his sim swapped a few days later! A coincidence? I HIGHLY doubt that after reading the other comments. My phone works worse now, and I'm worried there's some type of malware on my phone. I'm reporting the them to the BBB ASAP. I would demand a refund but I'd rather eat the cost then ever let them touch my phone again. Not worth it!!! read more

If 0 stars was an option, I'd choose that. Do NOT use this place. They claim to do the same repairs as an Apple store, but they clearly use substandard parts that result in inoperable devices. I brought my iPhone 5 to repair a cracked screen right before a trip out of the country. Once I was on the plane I realized that there were several issues with my phone: I couldn't make phone calls, and the touch screen was malfunctioning like crazy. I brought it back when I returned from my trip, and they fixed the phone calling function, and when I complained about the touch screen malfunctioning, they said it was an issue unrelated to the repair. So now I basically have a worthless iPhone. I'll obviously never go here again, and strongly caution anyone considering it to stay away. read more

Got my screen fixed on a Tuesday and a suspicious mark came up on it less then 24hrs later which began to impair the workability of the phone. I don't know how this mark arose. iCarryAll said the fault was mine. I said it was iCarryAll. After much deliberation with the Manager, Robert, we came to an amicable agreement which started with iCarryAll saying I had to pay for an entirely new screen ($87 incl. tax), to getting a discount ($60 not incl. tax) to agreeing to disagree on whom the fault lay with. End result - I reluctantly forked out $43 incl.. tax for a new screen. Granted neither Robert nor I were 100% happy with the outcome but by the end of our hour long debate on what the moral obligations of iCarryAll should be when it came down to a screen they installed becoming faulty less then 24hrs later, it was a decent outcome. Robert is a good guy. Honest. And in the end he gave me the best offer he could. The experience may have started out a bit bad but at the end of it all, I have a phone that works again and I'm confident that Robert, in his managerial position, did the best he could. Would I go back? Yes. read more

I was reccomended to iCarryAll from the kiosk on highland for a backlight repair and this guys saved my phone and all my informations, these guys are the best of.what they do they fixed my iPhone that needed micro-soldering and brought back my dead iPhone to life Life savers and can't thank you them enough I defenitely recommend this place to anyone if they need their dead devices to be brought back to life , wish I could give them 10 stars Thank you icarryall read more

Do not buy from here! The guy is an absolute rip off!! They will replace your iPhone screen for a whopping $185. The replacement will be extremely cheap, and the color will be off. In addition, the screen will lift in several places. Ultimately, you will need to replace it again shortly after getting your phone repaired from here. Do not, do not, do not waste your money here. Even if you are in desperate need, I would strongly recommend you go elsewhere. read more

This is my second time that I been dealing with iCarryAll and it's been very pleasant experience in both times , I trade it in my iPad mini and got myself a MacBook Air which I love they gave me really good price on the MacBook Air and good value on my trade-in Great customer service and they do really Carrie all just like the name says it all I Highly recommend this place to anyone for great prices and great service on all electronics and repairs , I definitely be back again Thank you guys read more

I'm so grateful I found this place after 7pm on a Sunday because most cellphone repair shops close super early on Sunday's. Everyone was friendly and professional, and my phone was repaired in half that time they estimated! Price was reasonable as well. Would highly recommend! read more

Awesome Customer Service! Really swift & easy process selling my laptop to iCarryAll; 100% would recommend :)

I came to iCarryAll to fix my iPhone and they really did a great job thanks to them my iPhone looks new again. Very quick and great customer service . I definitely recommend this place for all electronics needs Very happy and thank you guys read more

I broke my iPhone 6 screen and I found iCarryAll store and they fix it for me for a good price and really quick they also hook me up with a screen protector and a nice case . Thank you guys I definitely recommend this place to anyone for all your electronic need read more

SCAMMER.FRAUD.RUDE. Do not be fooled by the great reviews. He gives you a discount if you give him a good review right there. First off, his phones ARE NOT brand new. He lies and says they are, but they are absolutely refurbished. I bought a "brand new" phone and within 24 hours it already was spazzing out. I get it "fixed", then days later have to come back because the screen is not responding. I leave my phone with him (horrid mistake) because in the time I'm gone he somehow cracks the back and blames it on me. I treat my new things like a newborn baby, so there's no way I cracked it without noticing. I can't prove it and I don't feel like waiting around to see his security footage because I'm sure he knows how to make himself look good on it. Secondly, if you show him ANY bit of frustration he immediately turns on you. He threatened my fiancé with trespassing and being arrested when my fiancé was simply trying to settle our issue with the phone. Long review long, STAY AWAY FROM THIS PLACE. If you have any doubts about my review, look at the other 1 star reviews and see how this owner responds to these customers who have had a poor experience. Completely unacceptable. If you want more details, and I have plenty, message me privately. Best wishes to you all!!! read more

my iPhone 6 plus touch screen stopped working and I went at the apple store and I was told that the touch can't be fixed and due to the fact that my phone was not under warranty I was offered to by a new iPhone from an apple employee but decided to wait and see if I can find a place who can fix my phone without me loosing the info and spending the money for a new phone . After a quick Google search in found iCarryAll and the issue I had with my phone was a common problem with the iPhone 6 plus and they can fix it My god I was so happy that not just only they fixed the phone that apple store fail to fix but they had done with in less than 24 hours Best customer service and very knowledgeable technicians Prompt to iCarryAll they saved my life Defenitly I ll be a lifetime customer read more