Service used to be great but the last few times I needed to chase down staff for updates on my car…read morewhen it was dropped off for a morning oil change and they close within an hour. I had them check some other issues and trusted their recommendations. Now another location is showing me the small problem is now a huge problem. QC location does not have any fluids or results to support their repairs. other location showed me everything and wouldn't do the service QC did previously. Now other shops are quoting $12k to fix the bigger issue caused by the service. Skip the door holding when you leave and go to walmart next store. it's the same work with nicer work clothes.

The work they did on my 99 F150 was satisfactory, but then came the bill. Around $600 for a job…read morethat would take around 30-40 minutes. Wow! They're extremely pricey!

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

I was nervous about letting a shop replace an entire drivetrain on my 1-owner 2006 Honda Ridgeline…read morewith close to 300k miles, including rebuilt engine, transmission, everything. My truck now runs better than it did when it was new! I don't want to buy a new truck, they cost too much. I want my 2006 Ridgeline to run forever. I am so happy to have found a reliable honest shop that does such great work!

There was a package sold when they first open making oil changes very affordable. They were quick…read moreand had constant text updates on the vehicle. The customer service was good. The staff were not pushy at all. The offered recommendations but did not make you feel like you had to purchase from them.

Great communication. Great service. He got the job done within 24 hours of first contact…read more Reasonable price! Would definitely use Mike again

Mike swung by my place to perform an oil change on my 2021 Audi S7 and handled the job with ease…read more Our conversation about my car made it clear he knows his stuff. Would highly recommend to anybody in the area A+ 10/10

This place came highly recommended by some close friends of mine that know WAY more about cars than…read moreI do. They absolutely did not disappoint! Took my '14 Coyote in for a dyno tune after I did intake, headers, exhaust, etc. Tiffany was super helpful and communicated very well through the whole process! They knocked it out quickly, did a full blown custom tune (not the copy/paste crap or email in tunes that other places use) and the car drives and feels amazing. Everyone there was super knowledgeable and friendly, and it was well worth the money. Will definitely be coming back here as I build up this car into a nice daily, while stacking cash for a REALLY fast car next year

About a year ago, I took my LS engine block to APA Total Car Care to get a quote for replacing the…read morecam bearings, and unfortunately, I didn't have a great experience. When I dropped the block off, I was asked to leave it by the shop door. It sat in that exact spot for over two weeks before I finally received a quote, which I felt was unreasonably high for the work. I understand that shops have minimum charges, but waiting more than two weeks for a quote on a cam bearing replacement--only to receive a price that high--was frustrating. When I picked the block up, it had developed some surface rust because it hadn't been moved the entire time it was there. That said, the staff was friendly and professional throughout the process. Because of that, I'd be willing to give them another chance if I needed different work in the future. However, my first experience ended up being a frustrating waste of time.

My daughter's car broke down across the street. They were able to diagnose the problem and get her…read moreback on the road in a couple days, after the part arrived (broke down on a Friday night so no surprise it took time to get it over a weekend).

This was probably my last visit here. I've been coming to Sun Devil for a while, but after my last…read morefew experiences, I think it's time to move on. The guy at the counter on Saturday was flat out rude. I understand nobody loves working weekends, but that's not something a paying customer should have to deal with. The bigger issue is the work itself. I brought my wife's car in for a simple oil change and when I got home it was leaking oil. That had never happened before. A few days later the check engine light came on. Two issues back to back on a car that had none before that visit. Another time I brought my truck in and had to turn around and come back 30 minutes later. And now, less than a week after my most recent visit, the check engine light just came on my truck. Every time I bring a vehicle here, something follows me home. Convenience is not worth the stress anymore. Hoping this review helps others make an informed decision.

Fantastic work, transparent pricing, and work was completed sooner than quoted on same day. Highly…read morerecommend!

Made an appointment for an oil change. Brought the car in at the allotted time. Left for an hour…read moreand a half. Wondered why I never got a text that the car was ready, so I went back into the shop just to be told by an indifferent clerk that my car had not even been moved to the bay. I have been bringing my cars for 20 years to Brakes Plus but no more! What a total waste of time. No apologies, nothing. The clerk just stared at me, like what is the problem???? Like, making an appointment and expecting my car to have its oil changed at that time is too much to ask??? Unbelievable.

I'm extremely impressed with the service I received. I left my vehicle on a Friday night for early…read moremorning repair the next day with an EVAP sensor issue and a check engine light, and the team fit me in immediately. They diagnosed the problem accurately, fixed it quickly, and explained everything clearly. Exceptional customer service and trustworthy work--this is now my go-to auto repair shop.

Visited Kerry''s Auto Care this morning on Queen Creek just west of power Road. Can't say enough…read moregood things about them. Had transmission fluid drained and filled and I also asked them to take a look at one of the thing which they spent 45 minutes doing. The front counter manager Jay, is fantastic and I got to meet a couple of the service technicians. Quality, thorough work at an outstanding price. Their customer service is top-notch.