I want to say a few positive things about Michaels, in general, and about our last visit in…read moreparticular. First, Michaels continues to carry Pride Month merch. Sounds like a small thing, but for our family, it's a big deal. Second, we've gotten several things framed here, both custom and not. We were here this week to pick up some standard size frames, and we never fail to find attractive options. The frames have been moved to make way for the new Joann Fabric section, but that's fine. Third, they transitioned to a system where everyone does self-checkout, but if you have Michaels rewards or coupons, or both, there is always someone there to help you navigate. We want to recognize Zen for helping us maximize our savings this past visit.

I went into the store today and the cashier I think her name was Angela was super helpful and she…read morewas super kind and she was able to help me figure out where my items were that I needed. And she helped me get my phone number in and ring up all my items for me. I would come back all the time.

We have ordered draperies from these folks several times. They always arrive quickly, are of the…read morehighest quality, and are priced very well. On our latest order they made some in a custom extra long length. They are abolutely stunning, going from floor to ceiling on the 15 foot high walls.

Received my drapes as promised on time. Very helpful when ordering. Exquisite quality and material…read moreas well as color was right on. Could not be more pleased. Definitely a bargain compared to others I looked at and shopped around for. Drapes are beautifully lined and weighted. Hang perfect. Highly recommend. Louisville, Ky

My friend and I took the beginning crochet class with Angelica. We both had experience knitting…read morebut wanted to try crochet. The class was 4 hours over 2 Mondays. The fee $75, included a skeen of cotton yarn. We needed to provide our own hooks. The project we were making was a headband. Only one person completed it. The first day there were 8 students and the instructor had an aide. If there hadn't been an aide I feel there would have been too many students for a beginners class. Some of the students demanded a lot of the instructor's time. It was difficult to get clarification. The second day there were only 5 of us and just the instructor. The instructor had to spend a lot of time with a couple of students but she was more available on this day. She helped me with my stitches and showed us how they could be used in projects. Her one-on-one demonstrations were critical to my learning. I give 5 stars for Angelica, her knowledge, teaching ability and patience. I think $75 was high for the value.

The customer service here is top-notch. The staff is incredibly knowledgeable and patient. Their…read moreyarn selection is large and beautifully organized. They carry everything from high-end hand-dyed selections and luxury fibers (like merino, silk, and cashmere) Whether you need help matching colors, calculating yardage for a project, or fixing a dropped stitch, they go above and beyond to help without ever making you feel welcomed.

I have an upholstered bed with upholstered side rails on both sides. Unfortunately, the side rail…read moreon one side of the bed cracked when it was plopped down on too roughly and I didn't know who to go to to repair it - the original store (Crate and Barrel) was completely useless. Fortunately I found Tri Valley Upholstery. I send them pictures of the damaged rail and made a "reservation" to bring it in the following week to be worked on right away so as to have as brief a down downtime as possible. Ed at Tri Valley was great - I brought it in on a Tuesday and was able to pick it up on Thursday beautifully repaired for what I felt was a very reasonable price considering the work that had to be done and the excellent job they did. I highly recommend them!

I, like others, never got a final quote as agreed. After going in and meeting with the manager I…read morewas I excited to do business with them and get my project started. However, although he promised to get back to me in a day or two, there was no response. I left a message too but still nothing. No way to treat your customers or run a business.

I don't know much about window treatment, so I was very lucky when I called to get customer service…read morerepresentative Aldo. He was knowledgeable, professional, and patient and a great asset to the company!

I ordered 2 sets of drapes 10 days ago. After 7 days with no communication, I emailed to ask for a…read moredelivery ETA. I was told they'd check and reply. They did not. I emailed again today to find out the order had been canceled. They issued a refund but didn't even apologize for the inconvenience. I'm annoyed that no one bothered to do me the courtesy of reaching out. It's basic customer service. This is a time sensitive project and I just wasted 10 days of my time waiting for these drapes.

Kalaa Art is for everyone! Ms. Nidhi has a wonderful skill in bringing out the creativity of anyone…read moreattending her classes. Besides being a gifted artist herself, she has the ability to bring out the best in all of her students. Ms. Nidhi introduces children to various art mediums and teaches them about famous artists. The end of the year art exhibition is the highlight of the class, it allows artists to showcase their work. My daughter has been enrolled in Kalaa Art and Design for over a year and looks forward to attending each session. Ms. Nidhi has helped my daughter create beautiful pieces that we will cherish forever! I highly recommend Kalaa Art for anyone interested in art.

Kalaa is an amazing studio. My child wanted to learn how to sew and Kalaa was the only studio that…read moretook them in and nurtured their talent at a very young age with patience and care. We love this studio and the owner!