I had a very pleasant experience at this IHOP location. I went alone this morning and my waitress Oceania (sp?) was very pleasant, with a warm smile (not fake) and attentive without being over bearing or extra. The restaurant was clean, as were the utensils (no water stains or soap residue). I was seated promptly and not near any screaming children (that's important) lol. The food was good. Just as expected at any IHOP. I didn't feel rushed as some places do when you're dining alone. Like ma'am do you know how many people we could have at this table? Type of feel. Pleasant visit. I will certainly be returning with my family. read more

IHOP - Breakfast & Brunch Near Me - Greenville, North Carolina

Lunch items arriving before my breakfast and the customers arrived after I did!!! 2hours spent and 1&1/2 hours to get my food.... While some guests were getting lunch items, my split two breakfast orders did not come out first. In fact, some lunch orders (like chicken) arrived ahead of our breakfast, which was confusing and disrupted my day. However I was told French toast took longer to cook...!!! Inattentive service during the meal Refills and check-ins were sparse. I had to flag down waitstaff several times, which made the dining experience feel uncared for rather than welcoming. The black mold in the ceiling tiles at the entrance should have been my warning.... !!!! I will not be dining with ihop in Greenville NC!!!! Yall need to invent 0stars read more

No matter what time of day I go, the customer service is horrible. At least when you're picking up an order. Today will be my last time.

Came in for breakfast. Ordered the egg white omelette and it was as good as it looks. Ty was the perfect waitress. Very attentive staff. Clean restaurant and lots of parking. read more

IHOP - Egg white omelette - Breakfast & Brunch Near Me - Greenville, North Carolina

I've had plenty of problems with this location but yesterday was definitely the last visit. My friend, boyfriend, and I came in on Easter Sunday around 1pm, so we expected it to be busy. We sit down and put our drinks in. Takes a minute for them to come out but no big deal. We ask for a minute with the menu. Our server comes back after about 10 minutes. We order and wait. I started to notice the tables around us that were seated after us are getting their food before us. About 45 minutes goes by and still no food. We tried to give them benefit of the doubt. Our server said the ticket system messed up with ours and she'd put our food on a rush. Even if that was true, how do you not notice that everyone else in that section has come and gone except for us? I wanted to believe that but after reading reviews, our server has a history of losing tickets. She also kept forgetting to bring us things but since it was sort of busy I'll give her the benefit of the doubt I guess. At least 5 tables around us had either paid and left, or were finishing their food. Including the 10 top that was walking in when we were. Other servers were sitting around staring at us. We were sitting right outside the kitchen door and they were all fighting the whole time. Then when the server brings our check ($70, not worth it) she asks us to pre-buss the table. Which we usually do anyway but I have never had someone have the nerve to ask us to. All of this coupled with how gross the restaurant is, we won't be back. Don't wanna get mold poisoning. read more

Air vents and ceiling tiles are wet and stained. There is heavy black mold covering all air vents and ceiling grids, prompting allergic reactions, sneezing, runny nose, wheezing within 10 minutes of being seated. We had to leave. read more

Management is very rude and sevice sucks I was told my order would be ready at 9:28 I didn't get my order until 10:00

For my birthday breakfast I went with my boyfriend and friend to get breakfast. My friend first ordered a strawberry milkshake, which she received but did not get the extra side cup that accompanied it. We all placed our food orders around 1:30 expecting everything to be fine. After waiting 45 minutes already our server, Kia, came up to us and said that she lost our tickets and was just now actually getting it in. After another 15 minutes of waiting I asked a different server if there was any way she could check on our food. she passive aggressively said that she was not our waitress and walked away. Our server came back and asked what was wrong. Frustrated, we said we had been waiting for nearly an hour and just want to know if she knows how much longer. She told us it had certainly not been an hour. (we knew it had as we had checked life360 and it said we had been at this location for already an hour and five minutes). The only reason the kitchen stated we hadn't been waiting an hour was because our original ticket was lost. After waiting and talking to another server once more we again got told aggressively it had not been an hour. At that point we got up and left. Would also like to mention multiple other tables were sat, served, and left in this time and treated with respect. There is no picture to submit because food was never received. read more

Can I give a zero for this place? TERRRRRIBLE! They didn't have anything requested and the customer service was horrible. We had to wait so long to be seated and then after they got one order..they came back 20 minutes later to say they didn't have the bread. They need new management and better service..I will not be back read more

The photo features what I wanted (expected) VS. what I got....I was extremely disappointed as the middle was very doughy. Needless to say after waiting the extra 10 mins for them to arrive after my eggs, sausage, and hash browns.... This was such a wasted trip. They seemed short staffed because our waitress had to bust and clean her own tables and took extremely long to return with simple request. The restaurant was clean, including the bathroom. Food took extremely long to come out as well went in at 10:15am left around 11:45am, when we put in drinks and food order within the first 10 mins of arriving. read more

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food wasn't very appetizing, i waited way too long for my hash browns, and with no music it seemed a little rushed and unwelcoming

Never go to IHOP in San Francisco on Beach Street!! The Roaches are everywhere and even the Salt shakers! We told our waiter she wasn't even shocked... It's like it was common and happens often! As I began to watch everyone eat that cold nasty food with roach particles in the seasoning was a lot for me to handle!! I feel sick and going to the hospital because of this ...Im so traumatized needless to say read more

IHOP - Roaches in the Salt Shakers!! Please save your Families and don't Eat there!! - Breakfast & Brunch Near Me - Greenville, North Carolina

This place sucks I paid $41.71 for some old food that I couldn't eat! The food was old and dry and I will NEVER go back there! Zero stars for read more

IHOP - This was supposed to have been beef tips and broccoli - Breakfast & Brunch Near Me - Greenville, North Carolina

Stopped through while traveling! Andy provided excellent customer service. The food was amazing. Definitely recommend on stopping by here.

It took a hour and a half to get my food and it was cold. The eggs made me sick and the waitresses were slow and didnt get me a refill.

We stood at front of the restaurant for about 10 - 15 minutes. I saw 3-4 people (I'm assuming waiter,seaters,etc.). No one acknowledged that we were even standing there. The restaurant was not crowded at all. We left and will not return. read more

Music sounds like you are in the club.. waitress was wonderful. Food was slow and eggs not cooked to order. Only 1 register working took for ever to check out due to all waitresses trying to cash orders out... read more

Slow service and the staff isn't very attentive to the needs of the customer. The food is pretty good but they got rid of the breakfast burritos which is sad. The atmosphere is overall okay but could be letter. read more

It was good the only thing the menu was sticky and the plates were dirty that is it Dasha was really nice

I've been to this IHOP before with a friend after a night out and was greeted, seated promptly, ordered food and drinks and got it quickly. I tried to go there with my husband, son and his fiancé, my brother and a friend after a night out and was told they couldn't seat us. We're an older crowd so not loud or wild, and there was all but one couple in the entire restaurant so not sure why they turned us away. I'd hate the reason to be because of something we have no control over but you never know these days. If they can't handle a small group of people in the late night/early morning than maybe don't advertise as being 24/7. read more

Absolute top notch service and food! Went on a Sunday morning and was massively impressed with the efficiency AND quality. Thanks Bri!

The waiter was very attentive and outgoing. Took no time to get out or food. When we got our food it was -1/10. My grits were flavorless, the hash browns were soggy, the omelette was overfilled with onions and the mushrooms tasted old. I will not be back to this location. Not to mention the sanitation rating is 92. I couldn't finish the plate. read more

IHOP - Spinach & Mushroom Omelette - Breakfast & Brunch Near Me - Greenville, North Carolina

I seldomly write restaurant reviews unless it was exceptionally good or disastrously terrible. Most of the reviews I read posted here were negative. Granny and I eat at this Ihop location at least twice a month. Always a positive experience. Today, 11/25/2023, we had brunch there. Our group of Fam and friends consisted of 8 adults and 4 well behaved kids aged 4 and under. Wait time for our table was about 10 minutes. Not too shabby for a Thanksgiving weekend. To my knowledge there were 0 complaints about the food nor service. I had classic eggs benedict with sauteed spinach and mushrooms added with hash browns. My order, as well as everyone else's, was tabled in a timely manner and was incredibly tasty! Our server, David, superbly NAILED it. From the very beginning of his introduction to the end of our visit, David was exceptionally cordial and on cue with every request from all members of our party! His attitude really topped it off! Ihop had better be paying him well, else some of their competition will scoop him up in a New York minute! He's def a people person. He could easily open his own successful business specializing in training wait staff. If I could give him 10 stars, I would not hesitate in doing so. Needless to say, David was well rewarded for his efforts today. Hey David, YOU ROCK! Keep on keeping on and you will receive the Top Notch Server of the Decade in the USA Award, if such an animal exists. Thank you so much! Martin P. read more

IHOP - Breakfast & Brunch Near Me - Greenville, North Carolina

We had breakfast there this morning. The crepes were not good. I think they forgot to put any filling in them and about 6 blueberries and 1 cut up strawberry on my order of two. Everything was rather tasteless. My husband said the men's room was a mess and the women's was pretty bad too. I don't expect to go back there. There was nothing I could give it a good rating on. It was the saddest IHOP we have visited. read more

As a previous employee for IHOP I can tell you none of my food came out even looking how it's supposed to. I was also missing hash browns and only received one butter for a waffle and three pancakes... ridiculous. Upon calling the store and asking the manager, I received no apology. The manager Robin was dismissive and rude. Terrible customer service all around. Safe to say I will never be returning to this IHOP. Cracker Barrel will now be my go to breakfast place. read more

I gave this 4/5 at this location for the service the waitress was Christa F. Was great she was very helpful and friendly. I ordered the French toast classic not bad I loved the cook and can't really mess up French toast. The hash browns was blend no salt and was saturated with grease . My link sausage was same issue with grease. The price was fair but will not order hash browns or sausage here again read more

I wanted to leave from the time I sat down till the time I finally left. The restaurant appearance was old and grungy. Needs a total revamp. Waitress was good and nice but loud and all over the place. I told them I wanted my waffle golden brown. It came out very light. They were supposed to remake it but I believe they put it on the grill because only top edges were brown. It was the most horrible dining experience I have had in a very long time. read more

If you're deciding between cooking at home and going to this location, you're better off just cooking and eating at home. They never get your order correct and have an attitude when you tell them your order is incorrect. 0/10 don't recommend. read more

Omg!!!! Worst restaurant I have ever been to here! We were seated by a girl with an attitude, she tried to seat us immediately across from a couple and people immediately behind us with a bunch of empty tables that were spread out.. hellooooo... covid!!! When we got seated, I informed her we were in kind of a hurry because my daughter had to make a bus in an hour, around the corner. She said no problem. We watched as three other couples were seated and their drink orders were taken immediately. We waited 15 minutes before someone ever showed up for us. When waitress actually came, she was anxious, and not paying attention. I asked for medium fried ages and crispy hashbrowns with my sampler. My daughter's food came out decent (she is too polite to say otherwise). But I got screwed. The server had open cuts and bruises all over her hands and forearms and had her fingers in our food!! She dumped my toast on the floor and my food was wrong. My eggs were scrambled (I ordered fried medium) and my hash browns were not cooked all the way, just white (I ordered crispy). I very politely mentioned it to waitress, she apologized and took the plate to be fixed. She returned 2 minutes later with my food microwaved (because all the raw cheese was melted) and everything the same. When I mentioned it had not been fixed, she said " I know, I told them that, but that's what they do" then took plate again, brought it back after microwave, with hashbrowns scraped off!!! So I didn't get any breakfast becauseI wasn'tgoing to eat that nasty food I didn'torder, that was microwavedafter cooked!!!!! She didn't even replace the toast she dumped!!! You disgusting place!!!! The manager didn't even care about the servers open wounds in our plates or anything!!!! Now we have to pay for aids and hepatitis tests!!! DO NOT EAT THERE read more

Debbie cakes was the best server. the cheesecake pancakes were amazing.

Thought I would give this place another try but it still left me disappointed. If I could give this place a negative ten, I would. The service is horrible. When we arrived we were told it would only be a 30 minute wait to have our party seated. Well 1-1/2 hours later and several inquires about how long it would be and each time told 15-20 minutes, half the family decided to leave and we immediately got seated at a booth. The place is almost empty. What a crock. We will NEVER return here. read more

The worst breakfast experience ever. Next time I rather stop at MCD for breakfast and save me the aggravation from this place. This place smells, service is simply crazy, bottom line, don't waist your morning going to this IHOP. read more

The food was good but the workers weren't that into their jobs. I had to asK for the same things multiple times. The server brought my pancakes without butter and no utensils and when I asked for butter I had to wait and then my pancakes were cold and they needed to be warmed up again. I also asked for a soda for my mom but had to end asking a few more times and asked for a to go cup but had to ask someone else for that some random person. Even in the beginning the server was arguing with someone in the back to come seat us. read more

IHOP - My pancakes with no butter. Still waiting. I had to get silverware from the other table to eat it. - Breakfast & Brunch Near Me - Greenville, North Carolina

I really enjoy coming here, I usually come before work and they always have mi food out on time and I enjoy every bit of it. Mr. Alex always makes sure we have a good time because i usually go with mi co workers. Miss. Vanessa is a good waitress and such a delight. read more

IHOP - Breakfast & Brunch Near Me - Greenville, North Carolina

HORRIBLE do not go! Do not do it to yourself!!!!!!!!!!!!! The food is trash here. Just look at the carpets when you walk in DIRTY! The smell and dried on stains on these tables! read more

We had breakfast at the Greenville NC IHOP this morning. We were seated immediately, Wade took our order as soon as we sat down and the meals were ready in less than 10 minutes. The food was tasty but the most impressive part of the visit was the manager. He didn't know I was watching. The restaurant was very busy and instead of standing around watching everyone work, he was in the kitchen helping. This says a great deal about his character and what a true manager does. We'll be back. And @ Wade GO COWBOYS! read more

Best experience at an iHop ever! Our food was delicious and came out super fast. Cindy Lou was our server and did a phenomenal job. I don't know what she's being paid but I can tell you it's not enough. read more

Literally waited over an hour for one pancake, one egg, and some bacon. There were two other tables in the store. Insane.

Wow. No management. Waiting 45 minutes. Still no pancakes. Apparently dysfunctional kitchen. Several apologies for being understaffed in kitchen. After 45 minutes staff said manager just arrived. I guess restaurant manager is optional. Still waiting. Folks at next table said they waited an hour. And order came out wrong. Run away. read more

My 13 y/o daughter & her friend went out for breakfast this morning at this IHOP, a server dropped a plate resulting in a broken piece landing on her head. Her server, Alex was informed by my daughter's friend who then said, "sorry, are you ok?" then walked away & told another server who allegedly was the one who dropped the plate. At no point was a manager made aware or an incident report filed. My daughter's scalp was red & sore but she didn't want to bring any attention to it, so she left the establishment. Once she called me, I immediately picked her up & brought her back there to speak with a manager regarding the incident, insisting an report be filled out which is illegal of them not to have done so in the first place. The manager's name is Josh, he was unaware of the incident, I asked him to bring Alex into the conversation, she immediately became defensive stating, "yes, the plate broke, it was not glass, it was ceramic!" When I asked her what she thought ceramic was, she said, "well, what was I supposed to do?" & began to cry. At that point, Josh began to console her by rubbing her arm, she preceded to cry some more. She said she felt attacked! When my CHILD was the one who was injured! At that point, she ran away. The manager didn't say anything but, "I'll go get the paperwork to fill out the incident report." After we filled out the report, Josh informed me he'd fax it over to their insurance company who would then reach out to us. I then asked Josh to have Alex come back as I felt we were owed an apology. When she returned, it was more of the same, she continued to cry and when I told her there are protocols, she just shrugged her shoulders. I recommend to Josh in front of some of his staff that retraining would be in order as there is no protocol for when anyone but especially a child is injured. While we were waiting for an apology that never came, a customer who was waiting for a gift card to compensate an order that this IHOP "messed up" asked me, "did they really drop a piece of glass on your daughter's head?" We then spoke about the entire incident and how it was handled, although he was witnessing it all, along with the hostess there who all agreed it was nothing short of "white privilege." I feel like there was no real resolution and I'm really disappointed and disheartened by the adults involved. None of this is ok. read more