Cups Smelled like wet rags and breakfast food was the worse i ever had at a Ihop in the area. Bus boys where just kicking back and hostess was reading a book and only got up when people came in. This place did not feel like Ihop not one bit. read more

The service sucked big time. The waitress took our order and never returned to table to fill water or any coffee or half and half. The other waitress, every time we asked for something they asked us back who is your waitress and she should be helping you. The food was good, but it came after 50mins of placing the order. The waitress gave us our check when we just started to eat. Pathetic experience. read more

This place is sooooooo slow we've been waiting for our food for at least half an hour. We're getting very aggravated, it's not even busy. I think my husband is going to kill someone this is ridiculous read more

I went to this ihop on Monday July 13, 2015 and it was horrible , first off we had to wait about 40 minutes to get our meal and when the meal came it was all done wrong we called over the manager and after complaining we left without eating or paying so if your planning on going there don't go to the one in spring valley NY it only took seven minutes to get our meal and just in case you want to ask ... Yes it was busy ! read more

I usually love IHOP, I usually know or expect what I am getting when I go there. This is not that kind of IHOP! The service is the literally so bad it ruins the experience and meal. The food was sub-par, came out cold and over salted. However, I added a star for the blueberry pancakes which were decent. I never got a second soda, I wait 15 minutes to pay the check and to be honest it was bad. read more

Great food and great service. The staff goes above and beyond the normal level and makes you feel at home.

So freaking slow its not even funny...waited forever for food even though it was basically empty. Not sure what the hold up was but wont be coming here again read more

Wow Disappointment! I had a Buy one Get one Coupon I had printed out from IHOP the Day before I went. I am a Member of their "club" I drove out of my way to this location and the Assistant Manager on Thursday 12/18 1:30 pm White 40ish Declined to Accept it! Said I could come back Tomorrow and speak with the Manager! YOU are the Manger when he isn't there! Or CALL him or CALL IHOP and Validate it! I had printed my coupon on a "previously" used paper so it was a little harder to decipher but not Really. I showed him my Member # My Name the Group # and the Expiration on the coupon Everything was Readable so there really was ZERO excuse to lose a customer and get this Terrible review. It was a 7$ Meal!!!!!! So yeah NOT a Fan! Hope the "Manager" has a talk with that gentleman. Cya Steve read more

Just went there for dinner the other night and it was great! It's been remodeled, everything is so clean. Our waiter was Edgar and he was nice, attentive and so polite... the food was really good. We will definitely be going back here; best one in the area. (2 weeks ago we went to the one in the Palisades Mall and the food was terrible, extremely greasy and salty). read more

Decent breakfast. All you can eat pancakes! Mmm... maple syrup and butter read more

I've been to better iHops, but no complaints here. The wait time has always been about 15 minutes or less, the staff is friendly, and the food is pretty good. If you're looking for breakfast, Viva La French Toast in my case, it's a decent spot. I haven't gotten lunch or dinner here, so I can't rate them in those areas. read more

Recently went for the first time in a few years. As usual, it was very easy to find a parking space. I was impressed by the inside, as they seem to have renovated. The experience was ok as usual though. Nothing fantastic, but the staff was helpful and nice. read more

I can't believe people gave this one star! I've eaten at both rte 17 locations, and this was the better of the two. Crowded Saturday, waitress was great. I only order breakfast..usually the country fried steak and eggs. It was perfect. Lots going on around us with kids entertainment. Always a good meal at ihop. read more

30min wait! You kidding me! Apparently a cook short. Sounds like a bad planning by incompetent manager. Does the owner know about this?

So disappointing when you place an order pick it up and clearly when you open the order it is all wrong. Eggs over medium came over hard great, crispy bacon came raw, buttered toast with no butter and none in the bag, the hash browns were so over cooked that I couldn't chew it, arrrg. I don't mind paying for food all I ask that please make it how I asked so I spent 12.00 on a meal and all I was able to eat was the pancakes. read more

Smallest pancakes of all ihops. Food and service is good but they must have management counting grains of salt. I would rather eat at ihop in fair lawn read more

We have been there several times and while the servers have always been very friendly, the wait time for the lunch orders has been getting progressively worse. This week was the last straw after waiting 30-40 minutes for the orders after our drinks arrived. The place was not full. Our server kept apologizing, but we eventually cancelled the orders. Again, the servers have been great, and they did not charge for the coffee this time. Seems like they need to fix the kitchen. This will be our last time at this ihop. read more

Beyond terrible, that's the only way I could describe the service at this IHOP. I love Ihop, I go there regularly with my friends. This located has gone down hill fast. We waited over an hour for our food that never came. Our waitress was beyond rude. I urge anyone thinking about going here not to. read more

This place gets zero stars from me every time I come here lately it's horrible I've been in this business for 20 years and this place should be closed down or put under new management cause this is ridiculous 45 min for our food and came out wrong don't go here go to your local diner read more

worst place ever, new management fired all regular staff. New replacements are terrible. Couldn't get order straight, food came out wrong and not all at once. Called manager no help. Keep away you're for warned read more

Not the best IHOP. Service is SLOW and there doesn't seem to be much management or someone making sure guest are being taken cared of. Our waitress was not in the best mood and even mumbled the management isn't good. Plus they didn't have any soup at all. Most likely will not be coming back. read more

I am very disappointed with my experience at this ihop. All of the employees look depressed firstly, and secondly we were served such small pancakes. It took a long time for our check, and im highly disappointed with this experience read more

This is by far the BEST IHOP I've every experienced and almost ranks higher than many regular restaurants. It's huge, so there's no crazy wait, and seating is very roomy and bright. he staff is extremely well trained and pleasant and the food is definitely several grades above. Even the presentation of food on the plate is top notch. Really enjoy this IHOP and highly recommend. read more

I had a great experience at IHOP, five star food and service. I ate a delicious stack of chocolate chip pancakes and was very impressed by my waiter, Michael. I'll definitely be back! read more

me and some of my friends came to ihop and we got exactly what we expected. Good pancakes and great service from our server Michael S. He was very friendly and very attentive to our needs. read more

Fourth of July 2018, my boyfriend and I went to eat at our favorite breakfast spot, Ihop. I go up to a welcoming host, Holly, and she writes my name in. She says about a 5 minute wait. No problem, right? Well, ten minutes goes by and we're not seated. "Eh, whatever" I say. They're busy on fourth of July, it's totally understandable. 15 minutes goes by. We see another party of two, who we could've sworn came in after us, be seated... "Maybe we just didn't see them when we walked in and they were here before us." I keep my patience. Shortly after that I make eye contact with Holly and give her a little smile and wave, a little gesture to make sure she knew we were still waiting. She gave a little smile back, what I thought was a confirmation in the message I was trying to send. As the wait grows from 15 to 20 to 25 minutes, my patience grows thin, but I remain to be the respectful customer. Finally, after 30 minutes of waiting, I see a couple (2 people) come in and almost immediately get seated and that's when I was like, "alright, I'm done waiting, this is ridiculous!" As soon as I go up to the hostess table, she immediately recognizes me and starts to profusely apologize. Saying her co worker must've forgotten to write my name in, even though I saw HER write my name in. She also tried saying that her coworker must've forgotten were sitting there... Or that he skipped my name... She tried pinning all on her coworker, where it was her fault as well. She took no blame in the incident and lied right to my face about it. She then sat us down as quickly as possible and offered us buy one get one free milkshakes to make up for it. If you this is a good Sorry-We-Kept-You-Waiting deal, it wasn't. You know why? Because that was a deal that was up for grabs by everyone. They have a huge banner in front advertising that same deal! So, overall, we were completely forgotten about and then we received no compensation for the incident. I'm serverely disappointed with their service recently and will not be returning for a while. I guess this is what I get for being a patient and respectful customer... read more

Had an excellent dining experience at IHOP on Sat. 1/6. Food was great, and service was exceptional. Our server Karen was very attentive to our needs, quick to take our order and made for a very pleasant dining experience. Highly recommended! read more

From other reviews, I'm guessing that this branch has seen worse times (I always look in reverse chronological order), but when my wife and I went in, the staff was friendly and attentive, and we were served all our food exactly as we ordered it. The manager, Noah, went out of his way to make sure everything was OK (we only told him we were Yelper's on our way out of the restaurant). Giving 4 stars meaning "excellent for it's kind", there was nothing extraordinary about it, but everything they did, they did well. read more

Used to be good. Last 2 times we had problems. Food was wrong, coffee was cold, service was slow. Things have gotten worse in recent months. read more

Lousy service but the food is always good. The place is WAY overstaffed and the manager decided to hold a team meeting 2 booths away in front by the entrance, with the waitresses whining about the behind-the-scenes politics. They could have easily sat in the back of the place where no customers were seated. Very unprofessional. read more

Just what you expect from an IHOP, delicious pancakes! If you want pancakes, this is the place to go and particularly this IHOP on 17S! They have the nicest waiters especially Yahya! He was polite, attentive, and quick with our meals, refills, and check. What wonderful service from the moment we walked in to when we left. read more

I ate breakfast here on Saturday and besides the food being as delicious as always our server Cortney was fantastic...she was attentive and friendly and I'll be sure to ask for her at our next visit....thank you for a great meal with a smile!!!! read more

What can i say Ihop is awesome . There food here is tasty but this time the customer service was horrible . Our server geovanny was not so kind. He had an attitude and was just very rude. He will also make unpleasant remarks like "pancakes with jalapeño". Then he was no where to be found. Other then the service everything is good and clean. Maybe the other servers are nicer. read more

I came here on New Year's Day and was told by the hostess that there is a half hour wait. I decided to wait. After I waited for close to a half hour, I heard a waitress say to the hostess, don't seat anyone because the kitchen is all backed up. Then the hostess began telling people who were coming in that the wait was an hour. I went up to her and told her I'd already waited a half hour and she said that the wait for everyone was now an hour. So I totally wasted my time! If they don't have enough staff, then they shouldn't open! There's always a wait at this IHop but today was ridiculous! I don't think I'll be going back... read more

Worst ever. Came here last weekend with my dad Saturday around 7:30PM, and there was a woman outside turning people away. She must've been a waitress and she told us and one other couple that " there's only two cooks and we just got a huge party of 20 people". UH WHAT. So we had to leave. LOL. Never in my life have I ever been turned away. I will never go back to this ihop ever. What a joke!!! read more

IHOP Ramsey Route17 , big difference with the new management better coffee , fluffy pancakes great food my food came out fast and hot Will definitely come back love it. read more

The service was horrible. I went here last night with a large group that consisted of clients from a group home and I presume the hostess we "amused" her when we entered in the establishment. The hostess could not hold in her giggles when she saw us and had to cover her mouth with her hand because she was laughing so hard. The waitress who served us joined the hostess by rolling her eyes and shaking her head when we entered. This establishment needs a new hostess and servers before it is threatened for a law suit. Absolutely disgusting. I hope these people sleep well at night. read more

This place has a very corporate feel to it. The service is excellent and friendly but the food is tasteless and uninteresting. On three recent visits the bacon was dry and stiff, obviously warmed over(during slow hours of the day). The ham is consistantly tough and rubbery and the eggs are always very small. Any diner worth it`s salt offers a more inviting meal even on it`s worst day. The wait staff has a very bad habit of bringing you the check when you`re only half way through. I was told by their manager that it is the policy of IHOP to bring read more

Went to this iHop and waited 20 minutes to be seated, then waited 30 minutes for food which was unsatisfactory. Considering there is a diner across the street serving the same food, you'd think they'd step up their game. Shame iHop, shame! read more

Will not be returning to this IHOP location. We kindly asked them to split the checks individual among our group of 25. The waitress brought over her manager who passive aggressively told us that it would be impossible. It was not busy and was extremely inconsiderate of them. management needs to be less rude and accommodating read more