I always get quality service & reliable advice how to maintain or repair my bikes. Reasonable wait…read moretimes with some potential delays due to them always being busy, but always professional and friendly. You pay for what you get, and I never have a problem paying them for custom service that is reliable. Owner Joe will literally pull up parts/issues & educate the reason why there's a problem or the cost. Other shops treat you like you're optional, they treat you like family.

Recently, my fiancé and I came to Cycle Tech with the tire on his bike. All my fiancé asked was to…read morehave the tube replaced, and nothing more. We had dropped off his tire around 11 A.M, not hearing anything for the next 5 hours from either of the two men working at the shop. We called around 4:40 P.M only to find out they were JUST going to work on my fiancé's tire, and less than ten minutes later they called my finance back, letting him know he was "missing his spline." We informed my fiancé's brother, who was paying for this (he even told the younger guy there that he wasn't paying at pickup. That someone else would be paying). He was confused, and we all went to pick up his tire. We had already found it weird neither one of the two guys working could explain shit to us. They couldn't explain over the phone or in person. The only thing they had said to my fiancé's brother was "if the wheel is like that, then the other part that connects to it should be damage as well too" (Drive Shaft) but when we had removed the wheel, we checked EVERYTHING, and it was not SHAVED DOWN the way they told us. We took the wheel at 11 A.M in good condition. Nothing was wrong. The normal wear and tear we have seen. But when we got back to the wheel, the "spline" in question was shaved off and damage. These guys half assed a job because they were irresponsible and lost track of time. They fucked up a part of the wheel needed. They mentioned buying the part from them or eBay. Don't come to this establishment. They won't own up to their mistakes. They find ways to scam and make a paycheck. And if you leave a bad review they might call you and try to guilt-trip you to take it down. Trust me. They got time to call and throw a tantrum for shit service they give. But they won't fix your bikes. They'll only mess them up instead of doing their job. As shown in the photos the Drive Shaft is perfectly fine and the other part of it is mess up (Hub Clutch) which they fucked it up.

This shop has so many really cool TOYS! Isn't that what a Motorbike, ATV, GO Kart are, toys? I…read moremean, yes, they are means of transportation, but for many, these are toys. To let off steam, enjoy a competitive nature of ourselves that's natural and good sportsmanship. Medically promoted improvement in hand and eye coordination, many positive attributes to health. * They have such a Large and Wide selection and Brands. ATVS 70 cc, $1495 110cc $1995 125cc $2495 450cc with the removable snow plow $7495. The super cool Manual Go Kart Truck , camo style $3495. If I was a kid. I would want that!!! So cool. We as customers have an obligation to ourselves to know the product we purchase and the price we purchase it at . Ask questions if you have them. I asked many questions, they were very helpful. They didn't avoid questions and knew the products they were selling in the store. Their display outside is what caught my eye. I was nearby enjoying a National Historical Site, and saw the Go Karts as I drove by. I thought "So much fun." What a great place to have in the community . They have protective wear to use your Toys responsibly, and they have a Tool Department and Repair department as well. I did not make a purchase. But I do believe if I asked them , the performance and repair questions, they would have been helpful. They took pride in their store and their work. That's awesome. Very unique find! Ty for your kindness, I appreciate service like that.

Staff are friendly but not reliable. Bad at getting back to customers for parts or even to order…read moreparts. Don't waste your time or money here. Everything cheep unless they buy off ppl to resell them everything else isn't worth it. When parts break don't expect them to get replacement parts for you. They say they'll call you back and never do.

I bought a holdover 2025 Triumph T100 from Motoworks via Cycle Trader & the telephone, sight…read moreunseen. The communication was excellent. I felt like a team was taking care of me, not an individual salesperson. The sales price was better than I found anywhere else. The ease and transparency of traveling from New York to pick up the bike at their Chicago location was greatly appreciated. They even arranged to deliver the bike to my son's house in the western suburbs at no additional charge. Nothing but nice things to say about my experience. And what a great bike. It's beautiful and came in at a killer price. Thank you Motoworks!

I previously left a high review as a client who not only purchased a motorcycle from them, but used…read morethem for service. After my last experience with them, I will never bring my motorcycles back to them for any type of service. As a repeat client, it shouldn't be that hard to set up appointments, but their communication is horrible. It literally took me three weeks to get back to me. It is next to impossible to actually reach someone direct. You are always told they're on the phone or meeting with someone and then it could be a day or three days before someone get back to you. The only person who was responsive in of both in my previous experiences recently was Jordan. For this recent experience, I was adding crash bars to my motorcycle a newly acquired Triumph, resolve a service light, handle three nationwide recalls, and get an oil change. To their credit they did a nice job on equipment install. One recall with for replacing the back tire and the other recall with bleeding the clutch for a known issue. They got back to me that Triumph could not get me a replacement tire timely but would cover the cost of a new tire which they provided. They did put on a new tire with a 2024 date stamp. I was contacted about getting service and they recommended changing clutch fluid even though the bleeding the clutch was one of the covered recalls. It was at that point I said deliver my bike without adding anything else. I have other mechanics that can do oil changes. The kicker is that after they return my bike and as I was putting it in my garage I noticed that scratched one of my black side aluminum side panniers. I immediately sent before and after photos indicating the fresh scratch (with black marker that someone tried to conceal) It's 3" long and quite visible. It's not with replacing but just bothersome. Jordan was very responsive and got back to me that they didn't know where that could've happened. Noah, who picked up and dropped off the motorcycle took video recordings both times and I asked them to review. I've yet to hear back from them. It has been exhausting dealing with them. If you're looking to purchase a motorcycle, I would give sales department high rating, but avoid their department for your sanity.

Excellent customer service!! I called Saferwhole sale in new lenox and they were extremely rude and…read moreimpatient. It's like night and day between them and Express Powersports. My husband and I purchased a bike from here and we felt we got our moneys worth. The owner and his staff were very friendly and informative. They were able to answer every single question and took their time with us even though the Store was pretty busy with other customers. I would give them 100 stars if I could. The owner not only helped lift the bike up into our truck, but went an extra step to put cardboard down in the trunk so the gasoline wouldn't leak out into the car. He also didn't just sell us a bike, he went through maintenance, and proper care of the bike with us. We left away feeling good and our son has been enjoying this bike ever since. We will definitely be coming back once our other kids are age-appropriate to ride a bike.

I just purchased a 50CC scooter there for my daughter. I can't recommend Rick and team more. From…read morethe start they were clear and upfront with every cost. The scooter was ready to go when asked including extra service beyond the normal "put it together" (new oil and plugs ). Rick spent a lot of time with me ensuring I knew all the licensing, maintenance and usability of it - would never get this at a big store.

So i gave my bike to spider nov 2025 ,i gave him $2500 to order my zipper marrlli conversion kit,i…read morejus received my bike back still not fixed due to closing of his shop i calld dwn to zipper to see about my kit and they informed me spider never ordered my kit and ran off with mt money, luckily i got my bike back,persuing legal actions if anyone has gotten scam by spider please comment thank u

I dropped off a set of motorcycle fairings on November 15th and paid a $750 deposit for paint work…read more Unfortunately I have not received responses to multiple calls or texts over the past three months. I also stopped by during posted business hours and the shop was closed. I would simply like to retrieve my fairings.

I needed a reliable company to transport a newly purchased motorcycle a rather lengthy distance…read more Great communication, timely pickup, attention to detail on loading and unloading my bike. Pickup and delivery was absolutely flawless. I made the right choice. Pricing was comparable to the service I received.

I used services to tow my bike Breakout it was taken care and handled safely and on time given by…read moretransporter

These guys take care of me every time. Justin, Keith and Boss Mike are my go to team for my HD…read moremotorcycles. Evo, Twin Cam, M8, regular maintenance or something custom, Keith knows what's up and I have peace of mind knowing that while I'm plowing down the road and staying upright on two wheels - that I have the best team in town making sure my bikes are in tip top shape. I have zero worries.

Called over and asked if I could get an oil change while I waited? "No problem, we'll squeeze ya…read morein." Stood there and watched everything with an interest in maybe DIY next time. Was I asked to wait outside or in office? Nope, we talked bikes for about an hour and these guys answered questions as if I'd paid for a class. Nice people, fair pricing, and solid professional service. Not many, if any, good bike shops around this Northside area of the city, especially one that will do the work that day. Five big stars for the guys at EPM!