I think they are great. Always accommodating with the appointments, friendly staff and gentle. I found their prices to be average in the industry. Some work (extractions) are done in their other office but it's nice too and staff their is super nice. The office and exam rooms are clean. Plenty of parking. All in all it's a decent dental office. read more

Misdiagnosed both my kids' teeth and treatment plan was estimated over $5000 for work they didn't need. Went for a second opinion and told they had ZERO cavities as compared to 14!! Go somewhere else! read more

If you want great care, quality Dental work , I love Dr Tony G, and assistants. Exceptional, gentle and kind. Office staff, Vanessa and Excel are very kind, Vanessa is always on top of Insurance coverage, all of their caring is phenomenal. Vanessa and Excel are also very flexible with scheduling appointments. A huge factor... they're all so kind, caring and gentle with my sweet ,90 year...Mother Dear! Thank you! read more

Wonderful staff and very clean office. Dr. Geroulis is very friendly and knowledgeable. Thank you!

Came in here to get a filling, my brother made me the appointment so i wasn't aware it was just an exam, which was fine. But they could of clarified first. Had my exam done and they said it was only a small cavity, said i can go. They didn't go over any options at all, didn't try to offer to schedule and appointment or anything. I told them I still wanted it filled to prevent future issues...They said, "You're insurance does not cover that." Left it at that without offering other options, such as paying out of pocket. So i asked how much it was and they said $110. Which was not bad lol. So i offered to pay it to get it over with. They looked at me like they were almost shocked? Really felt like i was being pre judged due to having only state insurance.. I also asked if they would be able to remove a tonsil stone, she took one short glance at them and said she couldn't see it so there's no point. Well of course you cant see it, you have to look behind and around because tonsils have many pockets and crevices?? Conclusion. Did not feel very welcome here and the communication was just really bad. read more

Unfortunately for these guys my last 2 dentists have been amazing. Unfortunately I changed jobs and neither is on my plan. Here's my breakdown in the best way I know how. Pros and Cons. Pros: Close to my house in Ahwatukee. I was able to get in for an appointment quickly. Desk staff was nice enough but seemed forced. Dentist and hygienist were pleasant. Cons: Office felt kind of dirty and had zero atmosphere (i know it's not a bar but still you could try). The room I had my check up in had holes in the walls and looked unprofessional. The dentist came in and said I needed 4-5 fillings. I go to the dentist religiously every 6 months and have not needed a filling in at least 15 years. Seemed odd that I needed 4-5 all of a sudden. They charged me an extra $50 for a special teeth cleaning when my last 2 dentist gave me the exact same cleaning as part of the typical cleaning. Told me my gums were swollen in the back and which is why I needed the deeper cleaning. Went to my previous dentist and they said I have no swelling. They did say there was one non-cavity tooth that could use a filling but nothing critical. Overall I really felt they were just looking to charge me and my insurance some extra money. My own fault for letting them. When I brought it to their attention they simply said I don't know what other dentist charge but this is what we charge. Simply put there are definitely much better dentists out there and I would never go back. read more

This is my third year with Imagine Dental Ahwatukee and I love it! Dr.To is by far my favorite dentist- he is very nice and knowledgeable. He always takes the time to explain any findings & recommendations and makes sure that all of your questions are answered. The staff at Imagine Dental is always courteous and does what they can to make your experience good. I recommend you check this business out! read more

I don't recommend any one to come to this dental lab, especially Michelle Ly, she has no idea what she is doing. Honestly Dentist in Mexico is much more knowledgeable and experience. Guaranteed you will satisfy with the result. This is one of the result from express cabal dental education with no quality and digging your money. read more

Spent $1,100 for a root canal. Didn't work out so got referred to acacia endontics to spend another $1,100 for the same tooth. Was also told I was gonna get refunded but that never happend. read more

Don't go here if you're paying cash. That 89 dollar coupon is a scam. They told me I needed a "deep cleaning". "How much is it?" I asked. "That'll be shown in your treatment plan." So I go to the front desk, and the poor secretary hands me a treatment plan for a three visit, FOURTEEN HUNDRED DOLLAR cleaning. I laughed at it, and then walked out. If you're uninsured in this state, literally the only place you can get a decent dental cleaning is a dental school. ***UPDATE*** I was visiting friends in California and decided to pop in to my old dentist there. I explained that some nutjob dentist in Arizona (Imagine Dental) wanted $1400 to clean my teeth, as I had gone about a year without a cleaning. Hygienist looked at my teeth, said, "There's just a little excess buildup in the back, nothing I can't handle." Did the work in one cleaning. Cost: $95. Even if you have insurance, expect to come in here for extensive and expensive treatments you might not need. Absolute scam, though I'm not sure if there's a place in Arizona that isn't a scam. read more

Lots of bells and whistles, not all necessary. All the X-rays and photos of my teeth took forever and were torture. My cleaning was pretty painful. They were very careful and sweet w my son. I don't feel what they prescribed was necessary. My husband had a horrible experience w them so we won't be back. read more

Friendly yes but I would have appreciated being notified they do not extract wisdom teeth BEFORE my appointment. I was told they had to examine to to know and that some have already had their wisdom teeth pulled. That "miscommunication" could have been solved with a very simple question OR if you disclose that information ahead of time the patient can make an educated choice whether to use this dentist or someone else that DOES work on wisdom teeth. It's redundant to schedule the appt and then immediately refer out to oral surgeon NOT because the tooth is in a dangerous spot but because you don't extract wisdom teeth AT ALL. This doesn't include that the "oral surgeons" they refer you to are two cities away. (Yes I know the referral can be taken anywhere) Seemed to me to be a way to charge my insurance company under my name while offering less then what I could have received at other local dentist. This is why people don't go to dentist as often as they should. They're expensive to begin with and care comes second to cost. Way to take money for a 10min exam. This "dentist office" seems to be about money and that's it. read more

I had an appointment today with Dr To. What an amazing experience. His chair side manner is outstanding! He listens, I mean REALLY listens to you. I had some minor cosmetic work done to fix my smile. He did a great job. I'm so very happy to have found him . I highly recommend him. What a genuinely great person. read more

The first dentist in my 40 year life, I actually felt comfortable at. ALSO for the first time, I scheduled my next cleaning right after I was done. YEAH!!! read more

Just went hear today! Both Summer and hygienist were super friendly, helpful, professional. Quick to show you the break down of payments, quick to assess your teeth and gum health. I had gone for a cleaning but will go back for that, I had a need for removing of bacteria around the gums and not only was the operation done swiftly but it was explained very well so I knew what was happening every step of the way. I look forward to my cleaning, and to walk into one of the most state of the art, and clean offices I've seen. I would highly recommend Imagine Dental to everyone and anyone who is in need of some dental services! read more

This place is great! They make excellent burgers and their chocolate cake is to die for! Just kidding. I've been going here for almost two years. The dentists and staff are awesome. Had two wisdom teeth extracted, which, aside from having to get my teeth pulled, was fantastic. I also like that they follow up and remind you multiple times that you have an appointment. read more

First off, Im a giant coward and have HUGE anxiety when it comes to the dentist. I make this WELL KNOWN when I come to the dentist, and I feel like they should acknowledge this and make the appropriate adjustments for me. Well, I have to have a crown put on.......(que horror screams). As they get ready to numb me up with Novocain, I express to them I'm VERY nervous, please knock me up good. With in seconds they ZING me that almost makes me jump out of the chair. They offer me nitrous for an extra $35.....fine. After a few giant inhales, and a 3rd round of Novocain I can finally drift off while they work. I like the staff and the office, I just wish when a patient expresses their anxiety they could immidiatly take a patients concern and address it right away. Also, its GOT TO BE in my chart somewhere, I've gone over this when I simply get my teeth cleaned. Why are my concerns not validated up front? If my fear and my concerns and my anxiety are delt with right away and you blast me with No2 when I sit down, it eliminates any fear or hesitation to come back, and I have 2 more crowns to go! I hope someone from this office reads this and takes in consideration to what I say. People with anxiety and fear of the dentist should be put at ease so they will be comfortable RIGHT AWAY! Not a few minutes into their procedure when they jump out of the chair! read more

Dr. To was my dentist for a crown replacement. He did a good job. On the first visit, I requested a stronger anesthetic (Septocane, I think is what they used) and it worked well. Two weeks later he put the crown in. No problems. I had read another review that trashed him. All I can say is that my experience was fine. He and the staff were polite and professional throughout. read more

I called Imagine Dental to schedule an appointment as a new client for a teeth cleaning. They scheduled me for an appointment at 3pm on the Thursday of the next week. I was called on Tuesday to confirm my appointment and was advised to arrive approximately 15 minutes early to complete new client paperwork. So far so good. I was then called at 4:15 on Wednesday and was left a message stating my appointment would need to be cancelled as it was too late, but they would be open until 5 if I wanted to call back and reschedule. Of course it was after 5 pm when I received the message. I wasn't thrilled with the level of professionalism here, and the only way I planned on using this dentist was if I could still go on the same day, I was willing to go in earlier. I would like to mention that it is very difficult for me to get time off of work and my hours are 7:30-4, and the dental office is open from 7-4. I called back the next morning and requested an appointment for that day, just slightly earlier. They were able to fit me in at 1:30 pm. I get to the office and fill out all my paperwork, go through a significant amount of pictures and x-rays. The dentist spoke quite a bit about cosmetic dentistry, veneers etc and about what work I needed done on my teeth. That all took about an hour. (While I appreciate a thorough examination, I wasn't interested in any significant cosmetic work, I simply came in for a cleaning.) I was then told I could go up to the counter and schedule my teeth cleaning. WHAT! I spoke with the women that were at the desk and expressed that I was very frustrated. First my appointment was cancelled, after they confirmed it, and now I had just spent over an hour in their office and didn't get what I came there for. I was informed at that time that they don't usually do cleanings on the first appointment, it's more of a consultation. That is all well and good, but it would have been nice to have been informed of that when I made the appointment, otherwise I would have went somewhere else. (It had been over a year since my last cleaning). They "understand my frustration, and they try to tell everyone that calls that the cleaning doesn't happen on the first visit" Well apparently I slipped through the cracks. Then I tried scheduling my next appointment, and lo and behold the next one that wasn't in the morning was over 3 weeks away. The dentist and his assistant were obviously knowledgeable, and were very friendly, but I was not satisfied with how little attention was paid to the fact that I wasn't getting the services I made the appointment for. I chose this dentist based on their location and the reviews on yelp. Bear in mind those of you who are reading this, they offer free movie tickets for reviews on Yelp and Google. read more

Took both my son and daughter here for a cleaning and it was fast and pretty simple. My kids loved it. I decided to schedule my regular cleaning here and I was very disappointed. The hygienist named Barb I believe was very rude and unfriendly. She took about 18 different X-rays of my teeth and kept hitting my jaw with the machine every time. While she was examining the pictures she began to ask questions about who my previous dentist was and what his name was because of my bridge? I asked her why that mattered at all to her and she said because the margins looked weird on my bridge. I was very offended and can't believe how unprofessional that was. Trying to basically put down my last dentist doesn't make me gain business with you for sure. The dentist was actually very professional and nice but all he did was come in and speak in dental terms and poke around my mouth telling barb all of this stuff that needed to be done. After and hour and a half I got no cleaning and was actually sent to the front desk to make and appointment for a deep cleaning when I had actually just had one that year? I was so irritated that I just left and told them to call me. Later that day I got and email that had my "dental plan" attached. Lol it basically stated I would be paying over $4000 and to call them to make and appointment?? I felt like I just took my car to get an oil change and the mechanic tried to screw me telling me all of these extra things I needed to buy. The only difference is that at least at the mechanic I would have got the oil change! I didn't even get a cleaning and had to get a baby sitter for my kids for an hour and a half. I wish they would have informed me when I made the appointment they were going to actually just make my "dental plan" not clean my teeth. I probably will not go back here. I also wouldn't recommended going here for any new patients and if you do absolutely make sure you get a second opinion from another dentist so you don't get ripped off. read more

I didn't have much complaints about Dr. Spurling, he seemed to do a decent job on my daughter despite one of the times he didn't have an assistant so the appointment took a lot longer than it should have. The front staff isn't very helpful, they have Sandy sitting up front who doesn't know much and when I asked for a print out of the work that was done she had to ask for assistance after numerous times of her giving me a full statement rather than what I had requested, which to me seemed a bit odd being that I didn't ask for an unusual request. I also dealt with Maryanne who is very unpleasant and rude. Both times I was in the office and the phone calls I had with her she was rude and unprofessional. I had to mentally prepare myself every time I spoke with her. First I was told I could not use dual insurance even thought one of the insurances did not cover anything , that's the one she decided to use. After numerous calls back and forth she claimed I owed full amount and she had sent my bill to collections and it was no longer her problem , just to find out my insurance did pay the claim . I never received a refund as they did not have any other management other than Maryanne and she refused to give me a refund. STAY AWAY FROM THIS PLACE! read more

One of THE most gentle and meticulous dentists for adults in the east valley! : ) I have been so happy with Dr. Kent Spurling's work because he takes his time to make sure that things are perfect, he is super gentle in his work and he uses state of the art technology to discover what is going on inside my mouth. I have been nothing but happy with my visits with him and even though he is quite a drive away, the miles are worth it for such a positive dental experience. I'm probably the world's biggest chicken when it comes to dental work, but he always puts me at ease. I recommend him to all of my friends and family because I believe in his work that much. Make an appointment with him--you won't regret it! : ) read more

Keri is one of the best hygienist I have found living in AZ. She is very thorough, friendly & courteous. This office is very high tech & cleanliness is a bonus. I would recommend getting your teeth cleaned here and the location is very easy to find. read more

My daughters enjoyed their first visit here. The staff are very welcoming and friendly. I think we found our new dentist.

Very professional and welcoming atmosphere. This location is up to date on all of the technology and they make you feel comfortable. The office is nice as well as the staff. Will be returning to this location to fix my smile! :) read more

Going to the dentist is my least favorite thing to do so I was pleasantly surprised. The doctor was unhurried as he explained in detail my treatment plan. He answered all of my questions, was very professional and relaxed which made me feel less tense. The hygienist Keri was kind and gentle. I plan to tell all my family and friends about this friendly place. As far as going to the dentist goes, this was a positive experience! Rosalee C. read more

I have been to several different dental offices over the years and never found one I liked all that much. I tried out Imagine Dental a couple of years ago and I am SO glad I did! They are the dental office I've been looking for that I didn't think existed. The office staff is helpful and friendly, I absolutely adore Keri (the dental hygienist) and Dr. Foreman is awesome. I feel comfortable and cared for there and actually enjoy my visit rather than dread it. And most importantly, my teeth look better than they ever have! Thanks Imagine Dental! I would recommend you to anyone! read more

It was my first time at this office today, they were so friendly and knowledgeable. Answered all my questions thoroughly, this will be my new dentist! Thank you! read more

I need quite a bit of work done to my teeth and I'm so glad that I found this place! Everyone from the front desk to the chair is friendly and professional. I am finally carrying through with my treatment because I feel so comfortable at this office. Before I always felt like results of my dental exams were none of my business and the dentist took my x-rays to some back room to conspire against me. Not here, Dr. Spurling was very transparent about my treatment and took the time to go over the x-rays with me, detailing each needed procedure. The office is always helpful in scheduling appointments and maximizing my insurance benefits. As mentioned by other reviewers, Keri is an awesome hygienist. read more

I have been going to Imagine Dental since I moved to Phoenix two years ago. Keri is an awesome hygienist who custom tailored a maintenance program for me. The offices and facilities are first rate and expertise unmatched. Summer ensures that billing is always detailed and correct. In my 30 years of braces, oral surgery and cleanings, this place has been the most comforting, professional and dare I say; almost enjoyable. Mike read more

OMG! This was the best dental experience ever. I love how they have incorporated modern technology into their practice. I thought it was very cool once the doct took pictures of the inside of my mouth with the professional camera and uploaded them onto a ipad. Once they were uploaded onto the ipad, He gave it to me and allowed me to see the pictures, zoom in and see my problem areas and answered all of th questions and concerns that I had. I didnt feel rushed or uneasy...And once i needed to go over the financial layuout of the proccedures the doctor recommended, Summer did a great job of explaining everything to me. The enviornment of the office was great and the front receptionist was very welcoming...even at 7am. :) after returning to work from the appointment, I found out that 3 of my co workers go to this dentist office as well and have no complaints. read more

I went to Dr. Spurling today and had a complete exam. I have never been to a dentist (and I am 58 years old) that was as thorough, as detailed, as gentle, as kind and compassionate as Dr. Spurling. His staff greeted me with beautiful smiles and made me feel totally at home. Dr. Spurling was very patient, never seeming to be in a hurry; he invited questions and answered thoroughly and precisely! If you live in the Phoenix/Mesa area...or even if you are snowbird to this area...Dr. Spurling NEEDS to be your dentist! I assure you it will be the best choice and you will not regret it one bit! read more

I have been going to this office for over a year but one bad office manager has changed my mind about spending my money here. I love the hygienist but the rest of the staff needs to add an element of human warmth. I had to reschedule my appointment twice, once because I had impacted wisdom tooth extraction, referred by the dentist there. This was reschedule was more than 24 hours notice, no problem. My next cancellation came one week after the surgery. I didn't realize when I booked the appointment how painful and sore my mouth would be. I called to reschedule the appointment 23 hours before my appointment and they wanted to charge me 50.00 because it wasn't at least 24 hours. I have spent hundreds of dollars at this place and they are trying to pinch me for 50.00 because I was one hour short of 24 hours notice. I have decided to keep the appointment because if the dentist wants to reschedule my appointment, due open wound and stiches, then they will owe ME 50.00. This will be the last dealings I have with this company. I'm going to go to another place where they treat their regular patients with understanding and human compassion. read more

On 10/31/14 I went to the new division of Imagine Dental on 7th Avenue and Maryland. The office was new, clean and staff were great,Dr Frie was very professional and experienced. The office charged me 1155 up front for a Mouth guard for TMJ and some chipped teeth. They have a contract with Principle my Dental and United PPO Medical. They said they billed both , on 11/24 they got their contracted rate reimbursed and told me I was responsible for the difference. They never even billed the Medical. I was in the middle of moving and heard nothing from them even though they got the check from the Dental insurance. I have tried calling and emailing them and finally spoke to Dr Brian Lillian and they said they are looking into it. After 4 months I finally called my AX account and they are reimbursing me the amount that is less than 60 days old. I would never go back read more

The last time I went to this dentist, not a single person was the same--new hygienists, new dentist, new everyone. It was kind of weird. Was there a hostile takeover? Some shift in the dental balance of power? I don't know. What I do know is that this place seems shady now. I can't put my finger on it, except that I felt like they weren't being honest about what work we really needed done. They were telling my husband that his teeth were so bad that he would need to start coming in for deep cleanings (which cost hundreds of dollars each, natch). We went to a new dentist, who told us the hub's teeth are fine. read more

DO NOT GO HERE!!!!! Dr. Kevin To ruined my teeth and I'm still paying for it--4 months later. He tells all of his (adult) patients they have cavities in "several teeth" and that you "need" other expensive dental work done. Everything was horrible. X-rays made my mouth bleed. Anesthetized my gums then attended to other patients for at least 45 minutes while I was "numbing" (when, by the time my fillings got done, I was NOT numb.) I really, really regret going here. I've since had 14 appointments with my former dentist and endodontist trying undo whatever Dr. To did to prevent me from being able to chew again. Save your time, money, and health and go somewhere else!!! read more

This is for the office in Ahwatukee. I was originally a patient with the dentist who sold his practice to Imagine Dental. I put off going as long as I could and even considered looking for a new Dentist. But because of a tooth issue I needed someone quick. I scheduled my appt with Imagine, got in pretty quick and was especially happy with the new hygienist. I loved that she would tell me exactly what she was going to do. So I knew what to expect. The dentist did a great job on my fillings (replacing). Virtually pain free. The shot was the worst part, but that wasn't even terribly bad. Everyone in the office is friendly and welcoming. I'm pleased with the service and, in a way, am looking forward to my next appt. That's saying something! read more

Took my daughter in for a check up. It was the first time my family had ever used this office. Barb was great with my daughter who is 8 and very anxious in any medical office. For not being specifically a pediatric dental practice top notch:) Everyone was friendly and thorough. They have the latest technology using a laser to numb the tooth to prepare it for filling. This means that adults and children who don't like needles have another option. Communicated and described procedures. Prices were presented in an easy to understand format. Overall would recommend this practice. They take Intel dental insurance if you are a new worker to the area. Excellent rating. read more

Recently I went to imagine dental for a broken tooth. When I called to make an appointment they scheduled me the very next day. After my exam and x-rays Dr.Spurling said I need a build up and crown. Dr.Spurling said he'd be able to take an impression of my tooth and prepare it for the crown so I wouldn't be in any discomfort over the weekend. Awesome! I told Dr. Spurling that that was the best novacane shot I've ever had. By the way Dr. Spurling is a gental friendly knowledge dentist. His dermal assistant was wonderful and Sandy and Mary Ann were very friendly and informative. I'm hoping others that are looking for a excellent dentist and overall experience they will see Imagine Dental:) read more

First visit to the office and everyone was very helpful and welcoming. Explained all technical terms and insurance information in detail. Would definitely recommend! read more