Great! Chris was sent by AHS a while back to repair a leak under my kitchen sink. He said the repair wouldn't be covered. But then he went ahead and did the repair anyway without charging me. Nice guy and he did a good job too! read more

As a direct result of their negligence, they caused secondary damage to my home. Specifically, the technician damaged my marble countertop while working on the faucet. I would question whether they are professional: they initially got an oversized faucet to damage my countertop; and they blamed that it is my fault of not providing access. then i bought them a correct size and it proved that they are lacking basic measurement knowledge. read more

AHS sent InControl Plumbing for a second opinion after I suspected the first company misdiagnosed the issue. What a difference! The technician Chris, actually took off the shower head and handle, found a broken cartridge, and had it replaced quickly. We had hot water again within the hour. No damage to the wall, no out-of-pocket cost. Professional, thorough, and honest. Highly recommend this company if you want the job done right the first time. read more

Great work done at a fair price. Chris saved me from buying a whole new toilet by replacing the "innerds" and seals. read more

Charged $160 for replacing flapper in toilet and never put sealer on and the toilet kept flushing. My son in law went to home Depot bought the flapper and sealer $9.60. Called and never returned my call. read more

I have American Home Shield Home Warranty and had an issue with the garbage disposal blades coming off. AHS assigned the request to In Control Plumbing. 1) They never called to set up and appointment. After not hearing from them, I called to set up the appointment. 2)The tech showed up, looked at the garbage disposal and said he would need to contact AHS and was gone in 5 mins. AHS said tech wrote up that the failure was from misuse so the claim was denied by AHS. NOTE: The disposal was 23 years old. The original disposal from when the house was built Per writeups, a garbage disposal typically lasts 8 to 15 years, with 10 years being the average. After calling AHS and having a long discussion, they agreed to have a different plumbing service come out and that they would waive the new service fee. 3) The new plumbing service called me promptly and set up an appointment. The tech looked at the disposal agreed there was no misuse, just normal wear and tear. He was able to replace the disposal for no cost while he was onsite. Interesting that In Plumbing Control offered to replace the disposal for $375 If you have AHS, don't let them assign plumbing issue to In Plumbing Control. Request a different company read more

Was assigned to assist with my water and advised he would reach out in 24 hours. 4 days later a text message telling me they are busy. read more

In Control Plumbing Services - Plumbing Near Me - Winter Park, Florida

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Chris with In Control Plumbing has serviced two different issues at my home now and both times he was professional, timely, and honest. I was given a 4 hour window and both times he made it well within an hour to an hour and a half in that time frame. I recieved a text message when he was on his way and I was able to track his journey. He explained in detail what my issues were and what repair was done. I definitely recommend him for your plumbing needs! read more

STAY AWAY. I wish I could give negative 5 score on this. Most incompetent, unprofessional, the most horrible service ever received. Could not fix a simple garbage disposal leak. Installed a used, cheap garbage disposal that kept leaking. They will not respond after they leave. If you can reach the guy, he would "promise" to call back and even give you a schedule, but won't show up. After waiting for a long time, when I replaced the garbage disposal by another plumber, they showed me that it was a used equipment and was the cheapest version you could buy. Save yourself from trouble by not contacting them. read more

Chris was prompt, professional, and resolved the issue with my water heater immediately. We could not have asked for better service. In Control will be my go-to for all of my plumbing needs. read more

Excellent communication and support. Chris consistently responds promptly and effectively addresses customer needs. He did repair on time and did excellent work. Thank you. read more

Chris has come to my house for a couple different services now and I have zero complaints. He's very efficient and does good work. He's also very clear and concise when it comes to relaying maintenance/upkeep needs for everything that he installs. Which I really appreciate. I've recommended him out to family members for their plumbing needs and he always takes great care of them. Highly recommend read more

Christian cleaned some clogged drains for us in the past and did an exemplary job. Made an appointment last week for new fixture installation. Texted him twice to confirm before appointment day, but no response. On the day of appointment he was a no-show. I called and texted , no response. Eventually received a text saying he couldn't make it due to family emergency. I can understand an emergency, been there. A text message to explain and reschedule would have been considerate . Guy never called back to reschedule either. read more

Chris Roney is an honest and capable plumber and I was impressed with the speed with which he finished replacing the stuck Moen cartridge and replacing with a new one. His price was very reasonable. Our family really appreciated his wearing a mask all through that hard work (in COVID-19 days, if you're reading this when memories of it have faded). Most certainly recommend him and will call on him for future work. read more

My home warranty company sent out for a plumber to come find a reoccurring problem with our plumbing in our house that flooded recently because of a sewage back up. The plumber came out and without running a snake or camera in the line he said there was no problem because it wasn't stopped up that he could see with his eye. I pleaded with him to run a camera and he refused. Told my Home Warranty Company that there was nothing wrong. Well after he left my house the General Contractor that is doing the repairs for our house from the flood came. When I explained to him and the plumber that works with him. They looked at our drain lines and wouldn't you know it they were full of water. They said the plumber that came out must have not wanted to work or was lazy but none the less was not not professional or to thorough or didn't want to take on a job he had to figure out. All I can do is offer you prayer that you don't get this same plumber. I would lost his name but since he said his boss agreed with his findings I think the pictures taken less than an hour after he left tell the story. I will never hire nor recommend this company. read more

In Control Plumbing Services - Clean out line number 2 - Plumbing Near Me - Winter Park, Florida

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I have American Home Shield Home Warranty and my master bathroom shower faucet fell off of the wall. (Handle itself fell out). Looking inside the handle I saw old nasty plastic was broken and a brass pin was broken. Home built in 2003 so that makes this device 19 years old. We called American Home Shield and when asked if this was due to "normal wear and tear?" We told them yes, this is 19 years old, in our adult master bathroom shower and no games were played simply turning on and off the water for the shower for two adults. Yes after 19 years things break which is why we have the American Home Shield Home Warranty. We pay $100.00 per month and $100.00 for each service visit and the rest should be covered by the Warranty company as long as it's normal wear and tear. They told us on the phone it is covered and would assign a plumbing technician which they did. The Plumbing Technician was Christian from "In Control Plumbing Service." He asked us to send pictures to his cell phone so he could see what might be happening and we did so. He then came to our home a couple of days later and took a literally 5 second look and said he knows exactly what the issue was. He told me the cartridge was broken. He said, "you should have called when it was hard to turn before it broke." I told him, "it was never hard to turn, it simply broke after 19 years when we tried to turn it on." He said ok. He then said it should be covered by the warranty company but he had to go outside to call it in. He came back in my home and told me American Home Shield denied the warranty claim saying they (American Home Shield) felt this was not broken because of normal wear and tear. He apologized and said he could fix it for $275.00 but he would have to go in from the closet behind the shower to get to the cartridge and replace it but he does not do dry wall so I would have to repair that. I told him I do dry wall and that would not be a big deal. I then looked up on google "average life of Moen faucet cartridges" and it said 20 years (which puts this in that timeframe. I then found the cartridge on Amazon for $28.99. I looked up "replace moen shower faucet cartridge" and found many quick and easy 5 minute videos all over YouTube showing you simply go in from the front (shower side not "behind the wall ripping through dry wall) because the cartridge literally slides in and out from the front where the handle was. I pulled the old one out and it was almost cemented in there because it was in for two decades and highly corroded. I slid the new one in and it was all fixed. My closet dry wall did not need to get ripped apart and I saved $250.00 up charge from Christian and his In Control Plumbing Service. I called American Home Shield to get a refund on the $100.00 service fee since both American Home Shield and the Plumbing Technician told me this should be covered by the warranty. The American Home Shield service rep read me the report from Christian the Plumbing Technician which said, "the break was caused by excessive force" so they denied the claim and charged me the $100.00 service fee. I told them this is a device made of plastic with a brass pin that has a lifespan of 20 years on average and there was never force needed to simply take a shower. After 19 Years the device decayed and became brittle in a shower only adults use. I told them: I believe Christian lied to me since he blamed American Home Shield denied the claim. I believe Christian wanted to get paid more by the homeowner ($275.00) than what he could charge the Home Warranty company for the job. Christian either a.) Does not know how to replace a shower faucet cartridge (you can only change it from the front...look it up on google or you tube or b.) he wanted to make the job look like it was worth $275.00 by making a mess in the closet because he knows if we watched him simply pull the old one out and slide new one in we would not be convinced it was worth $250.00 on top of the cost of the $29.00 cartridge. For what it's worth $100.00 is a non-issue. What is a priority is making sure this man doesn't enter your home. He doesn't know what he's doing, he has no integrity and he will scam you and your warranty company. I am glad I did the old "trust but verify" him before letting him do the job. In Control Plumbing Service and Christian in particular is the classic small business man who homeowners fear. You want to trust people but this guy reminds us to check, check and double check people, prices and processes. I hope this helps anyone who is reading this. Respectfully, Ben read more

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I spoke with Chris about adding a tankless water heater. He provided so much starting point information, so that knew what I needed and could make an informed decision! I appreciate his knowledge in kindness in that starting of this project for me read more

DO NOT USE THIS COMPANY! VERY unprofessional! Home Serve sent In Control Plumbing to my home and they refused to do the job, claiming there was a swamp under the house and feces. Home Serve backed them up, claiming that the plumber wasn't required to go into 'unhealthy or dangerous' situations. Hello? They're PLUMBERS! That's why they have vacs, to clean/clear up the situation and then do the job! I had to hire someone else and pay him to do the job and he said there WAS a lot of water, to be expected, since there WAS a leak, but no feces! VERY UNPROFESSIONAL! read more

These jokers showed up to my house after I told them I was unavailable all day and now refuse to reschedule. They were also rude with me because they idiotically drove all the way to Gainesville to Orlando without a confirmation of availability. Never use these morons. read more

In Control was assigned to my home by my home warranty company. I was pleasantly surprised at how courteous, friendly, and efficient the services were. The technician, Chris, was great and I even got to pet his helper who made my day, Punchy. I certainly recommend them for their services. read more

I found Chris through Florida light and power, he is so honest, friendly & professional. His work was great and quick. Highly recommend for any plumbing issues read more

Chris was super nice and helpful. Came over late on a Monday and couldn't have been better. I would recommend him to anyone.

This company is so amazing. Chris was prompt and very professional. Chris went over and beyond to fix my plumbing problems i have been having for years. he is also very fast and efficient when he completed the job. I highly recommend in control plumbing. read more

Found this plumber through an online service called Porch.com. I'd stated I needed a gas-licensed plumber to purchase and install a new propane water heater. The owner of In Control Plumbing Services, Chris Roney, called within 5 minutes while he was commuting between projects. He was able to get me exactly what equipment I'd requested and we were fortunate enough he was able to fit us into his busy schedule for an install the very next day. Chris was exceptionally responsive and pleasurable to work with. His rates are great and we'll be using him for all our future plumbing needs. read more