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In Focus Ophthalmic Plastic Surgery

5.0 (1 review)
Closed • 8:00 am - 5:00 pm
Updated 3 weeks ago

Services - In Focus Ophthalmic Plastic Surgery

Eye surgery

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5 years ago

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Ask the Community - In Focus Ophthalmic Plastic Surgery

Hello there, I would like some information on your Blepharoplasty Procedure? Do you charge a consultation fee?

Thank you so much for your question. Yes we do charge a consultation fee. Please call our office at 833-333-7262 and we would be happy to explain more about our consultation process. We look forward to seeing you.

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Pacific Dermatology Institute

Pacific Dermatology Institute

2.7(130 reviews)
0.1 mi

Loved this place. Everyone was so kind. I got in right away. Didn't have a long wait in the waiting…read moreroom. The doctor was very professional and he explained everything that her was doing. My nervousness completely disappeared

Add an appointment set up with them through Kaiser. It took over three weeks to get the…read moreappointment. I got multiple messages from them the day before the appointment. They did call and leave a message that I missed but after that call, I had two text confirmations from them and called the office the morning of my appointment and talk to someone to confirm. I showed up for my appointment and they said it had been canceled and that they tried reaching out to me. They offered me no alternative solution other than to come back until I had said that I talk to someone and then all of a sudden they could get me in with someone. However, I had taken off work and after over 30 minutes of waiting past my appointment time after they had told me it would be just a few moments I had to leave. There was zero apology, and they tried to blame me and their third-party system. When I asked why the third-party system would be sending out reminder text and confirmation after they had canceled the appointment, they told me they don't actually cancel the appointment until they talk to the patient. When I asked why they would do that when there was no doctor to be seen as an alternative they just said that's the way we do it. While I will take the blame for missing the missed call at 8 AM the day before I don't understand why they wouldn't make a second attempt when the appointment was at 12:50 the next day. And furthermore, why I wouldn't have been told on the phone when I called the day of my appointment. Needless to say, I called Kaiser and ask him not to ever have to go back to the office.

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Pacific Dermatology Institute
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In Focus Ophthalmic Plastic Surgery - cosmeticsurgeons - Updated June 2026

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