They had exactly the car we were looking for, at a lower price than other dealers, so the hour…read moredrive didn't matter. All their staff are friendly and well trained in their method of selling. They are a no negotiation dealer, and have a few high price add-ons that they push including a high document fee and a cleaning and prep charge . We decided to buy and that's when problems started. Either the staff isn't well trained in using the computer program, or the program isn't a good one. Firstly, the contract was written up for the wrong car but with the right VIN. Then it took two hours to get a corrected copy. Then they put the wrong name on the receipt for the deposit. When we came back the next day with the funding, a small scuff on the car hadn't been buffed out as promised, so there was another wait. Would I buy from them again? I probably would give them a chance again. All in all, even the ridiculous no choice charge for what is basically a Scotchgard treatment, we saved between $2500-$3000.

They must not inspect vehicles because after buying a used car, the gas tank wouldn't fill past…read more3/4's. Took it back and they said they found nothing wrong so I have to pick it up and try again instead of them testing the problem. They wouldn't add gas to see the actual problem. Picked it up, took it to a gas station and it did the same thing. I moved it around a little and tried again and gas would flow but there's obviously an issue that they don't care to fix. Go anywhere else but here to buy a car. Also, why so many workers standing around in the lobby but I have to wait hours every time I have to come down there even when I have an appointment after checking in. Ridiculous.

I've purchased several cars from CarMax over the years. The experience is very much like they…read moreadvertise, definitely not like traditional car buying from traditional dealers. No pressure, no upselling, no pushing for financing, no neck wringing for worthless service packages and no "wait here for my manager who can get you a better deal". They are not the low price leader, but you will have a comfortable experience before and after purchase.

-10000 I wish we could leave 0 stars. HORRIBLE we sat for HOURS almost 6 hours to finally get…read morepaperwork done then was turned away, this was after we were literally about to complete paper work AND SOLD MY VEHICLE TO THEM, walked down the lot to Avondale Toyota ask for Javontay he got us a 2025 in our budget and less than 2 hours. DONT PAY FOR OVERPRICED CARS WITH HORRIBLE SALES PERSONNEL AND HORRIBLE CUSTOMER SERVICE

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

My experience with Avondale Toyota and sales manager Ali Altaee was unacceptable. Ali led me to…read morebelieve I was going to be approved, repeatedly saying he would work with me and that everything looked like it would go through. Based on his assurances, I allowed my credit to be run. Ali then ran my credit through multiple banks, damaging my credit score in the process. Once it became clear that the deal wasn't happening, he completely disappeared. No follow-up. No explanation. No accountability. I was flat-out ghosted. Running someone's credit after giving them false confidence and then cutting off communication is irresponsible and unprofessional. If approval was unlikely, that should have been stated upfront instead of wasting my time and hurting my credit. Ali Altaee should be reprimanded for this behavior. This is not how a sales manager should treat customers, and it reflects poorly on Avondale Toyota as a whole. I strongly warn others to be extremely cautious before allowing their credit to be run here--especially if you're dealing with Ali

Excellent service & very genuine team, would definitely recommend 100%!Just purchased a 300 & any…read morequestions i have are answered directly or taken care of ASAP, never feel like you're given the run around at City Auto, very satisfied with my buy!!

From the owner: City Auto Group Avondale specialized in getting you on the road in a new vehicle no matter your…read morecredit situation, We offer a huge variety of vehicles in all price ranges. You will not leave the lot without a newer vehicle.

I've been a customer of Wii Auto service center for over a year now. I originally came in on a…read morerecommendation for an oil change. I was very pleased with the service. I have since had other work done here and oil changes regularly. The staff is very professional and kind. I would especially like to compliment Susan, one of the management team. I had a slight issue which she promptly resolved. She runs a very tight, professional ship. I will continue my patronage here based on all of the good experiences I have had. I would definitely recommend this business to others. In fact I have referred both friends and family to them. They've built a trust with me that I admire and appreciate. Exemplary service!

I bought my Truck early January, paid in full. They gave me a temporary plate and registration…read morewhich expired in March..Still no title or plates. They issued another temporary registration and temporary plates in March, good until May 27. I called them a week before it expired and she assured me I would have title and plates by May 27..June 1 rolls around and nothing..I had to call them and she issued another temporary registration and temporary plate, this time good until Jan 27, 2027. I have no idea if I even own my truck, and maybe they are trying to steal my money. Who doesn't get their title and plates within a year of buying a car? I have no idea if this company is on the up and up, or they sold me a stolen truck or something..I would stay away from them if you want to own the car you buy from them

Braiden and Jacob took very good care of my wife with the purchase of her Outback. Tony in finance…read morewas able to get me a great approval and took excellent care as well.

Don't let their purchased five star reviews fool you into thinking this is a fair and reputable…read moredealership. These scumbags use a third-party to source cars for sale and then switch bait you into driving out there so that they could lowball you after offering you something higher after confirming your vehicle details with photos and phone calls. I drove through rush-hour traffic with a newborn baby because they said they wanted to buy my car for a certain price and completely wasted my time I drove over an hour and now I have to drive an hour home all because they are dirty scummy liars. Never in 1 million years would I ever recommend anybody doing deals with these losers. Stephen is the third-party that never disclosed any details and Hailee was completely useless in trying to "help" me. TERRIBLE customer relations.

Alfredo is enthusiastic and friendly, made the experience as painless as possible. If you're in the…read moremarket for a car, check this place out.

This place was so great! Joel Langer helped me get into a great car, a great deal. I was having a…read morehard time finding a place to help me get into a reliable car for a good price. I'm so glad I went here and met Joel Langer because I honestly couldn't have got the car I wanted without him!!

Bought My Jeep Wrangler Rubicon over 10 years ago and it's still going strong no problems at all…read morejust regular maintenance! Love these guys highly recommended, David is the best !

Nice ppl , much nicer cars than usual buy here pay here!! You get more for you buck here.read more

Felt very pushed into selling my vehicle, especially as a woman! careful they will take advantage…read moreof that! One person from their company, Angelo, told me a higher amount, and the guy who came (Isaac) took off $100, and I should have just said no, but he was persistent. I DO NOT RECOMMEND THESE PEOPLE! Trust Your Gut AND Go Somewhere Else! I pray NO ONE else gets ripped off!

A person who showed up and seemed friendly gave me a very low offer. When I said I couldn't take…read moreit without my spouse there they raised it $100. I still insisted my spouse needed to be there. They would not take my response as an answer. I felt very pushed into selling my vehicle without consulting my husband. I know I should be more pushy back but they need to respect their potential customers wishes and responses. He eventually pushed me into it which caused as many problems as expected. Not respecting my response the first 10 times shows a complete lack of moral integrity. I should have never let this person come to my house.

Another visit to Earnhardt Hyundai for routine maintenance and another quality service check…read more Everything went smoothly, from the online scheduling, inbound process, customer lounge, to friendly service advisor, Kenny. Trust Avondale Earnhardt Hyundai for your service needs.

I scheduled an appointment for a simple oil change and arrived on time, expecting the process to be…read moreefficient. Instead, I ended up waiting two hours for a service that should have been straightforward. It really makes me question the point of having an appointment if the wait time is the same as (or worse than) just walking in. On top of that, I was offered a complimentary car wash when I checked in, but my car was returned without it being washed. If a service is offered, it should be completed -- or at least communicated if it can't be done. Overall, the lack of efficiency and follow-through was disappointing. I hope the dealership takes steps to improve scheduling and communication for future customers.