I called for a cab to come to my house for 8:45 a.m. for an important job interview. He showed up…read moreearly. My friend waved to him from the door. Driver saw him. Less than 2 minutes later as I was putting on my coat, he left! As I chased him down the street he finally stopped. He made me walk a block to his van. He didn't bother to turn around & pick me up. I have a leg disease & I was in pain & tears by the time I reached the van. He said not one word to me. Drove 1/2 mile then charged me $10. He didn't even apologize. I will never use this cab service again!

I booked a week in advance and confirmed the day before for 1030am pick up from Canada to Michigan…read more The driver didn't show up until 1115am and she was confused and waiting for more people that they didn't tell us about. They packed us like sardines and I almost missed my flight. Totally unprofessional.

I had a wonderful experience with Driverseat Sault Ste Marie. I booked my rides via email. My…read moreplans changed a few times, however Driverseat was very accommodating. I was picked up at the Sault Ontario airport and take across the River to Soo Michigan without any issues. The day I headed back to Sault, Ontario they let me know a few hours before pickup they would be running late and compisated with a partial credit. Got me back across to Sault, Ontario without issue. The drivers are very friendly and plesent. They put me at ease, especially with having to go through customs. As someone that doesn't drive, it is a a comfort to know that there is a service like this available and that they will drive customers to places like over to Soo, Michigan St. Joseph Island, Bruce Mines, Goulais River, St Ignace, etc. I will definitely use this service again and recommend them to friends and family.

Used Driverseat while in Sault Ste. Marie for business. Booking through the app was easy and fast…read more Driver was very professional.

Great place to stop for information, maps, use of free WiFi and clean bathrooms. The ladies working…read morethe counter were more than happy to help with all sorts of questions

Located close to Customs. Very helpful staff gave us instructions on places we told her we planned…read moreto visit. Also provided us excellent free map.

Staff were professional and polite. The trip was uneventful. Our luggage made it safely both ways…read moreincluding the two bikes our spouses brought. Seating is a bit crowded, and priority seating for a large special group meant that none of our group of four could sit together.

They offer two different types of parking here, and they both cost money. The regular parking costs…read moreless, but you need to take a shuttle to the parking lot, which is off site. The premium parking costs more but it's near the dock. So you choose! We chose the regular parking, but we almost missed getting on the ferry because it took a while to get to the parking and back. Ferries leave every hour, usually, so we would have had to wait an hour. So, four stars because of the parking situation. It's kind of a bummer, but they got you by the cojones because where else are you going to park if you want to catch the ferry to Mackinac Island? The rest of the ferry experience was great. The people expertly tag and handle luggage, and the ride is smooth. You can sit on the deck and take in the view, but keep in mind that it's very windy and can get cold, even during the summer months. Or you can sit below deck where it's climate controlled. You can still get a great view below deck. The trip from the mainland to Mackinac Island (and vice versa) takes about 17 minutes, and they depart right on time. Don't be late, or you'll have to catch the next ferry.

St. Ignace is a cute town in the upper peninsula with downtown area along State Street, where you'd…read morefind restaurants, fudge shops, gift shops, attracting not only out-of-towners but also locals. You'd also find Huron Boardwalk here with some gorgeous lighthouses. Also every year, they have annual car show where lots of antique cars parade along State Street while locals lounging around on the sidewalks to watch.

From the owner: St Ignace offers the most affordable lodging in the Straits of Mackinaw area. Over 1,500 rooms to…read moresatisfy the needs and budgets of every visitor. We are your home port for visits to Mackinac Island, the Ojibway Museum, Castle Rock, Lighthouses, Mystery Spot, the Marina and some of the world's most interesting attractions. We are recognized as Michigan's premiere vacation destination.

We visited with our 2 dogs and parents recently and gave this a try. Honestly, a super fun way to…read moresee more of the island and hear about the history and lots of other fun storytelling. Dogs are welcome and they happily jumped up and rode with us throughout the course of the day. Very fast stop at Arch Rock - could have done with another 5 minutes, but overall this was super enjoyable for all of us (and dogs).

The tour is comically inaccurate. I guess your mileage may vary but we were told blatant lies by…read moreboth of our guides like "sugar loaf rock is named after that fact that it was full of bees and dripping honey when the British arrived". Our first guide through the city really glazed over and misrepresented the fur trade on the island. The second guide that took us through the park and forest spent more time making dumb jokes than going into the history of the island. There's almost no reference to the native population and their history. We were told at one point that if the horses were fed cabbage then we'd all be in "the splash zone". I appreciate a good poop joke more than most people but if you want to learn actual facts and history from the island you're better off sell guiding and looking stuff up on your phone.

So somewhere between 3-4 in terms of overall experience…read more They had ferries run frequently which was great, the boats were reasonable, plenty of seating, staff was helpful and nice, and the ride wasn't too long. Some of the issues - pricing is quite high - $39 per ticket which is spicy for round trip and the worst part is that you have to pay 40$! for parking. That is not ok at all in any capacity to pay $40 for parking when you are already paying close to $40 for a ferry ticket. Why on earth would parking be so pricey?!?!?!?!? Additionally while there were quite a few ferries going back and forth, some of them, particularly the last one didn't leave at the time that was present on the schedule which is a major no no particularly for out of town tourists - the schedule said 8pm, but the ferry actually. leaves at 7:30pm officially and left early at around 7:25pm or so!! Which if we had actually been "on time" we would have been left in the cold of Mackinaw island. Ferries need to leave at the time they say they will leave - leaving earlier is not ok!!! That and the cost is probably my biggest frustration and negative on this place. Don't nickel and dime your customers, and leave not early not late - at the scheduled time.

We had a great experience on the ferry to Mackinac Island, so I was surprised to see such mixed…read morereviews on here. We booked our tickets in advance and boarded the first ferry to the island around 9 am. Be sure to arrive early, as there was a long line of people waiting to board the boat. You can choose between inside seating or sitting at the top of the boat - totally up to your personal preference! The ferry ride was smooth, comfortable, and took around 25 minutes. We had no problem catching a ferry back from the island, but be sure to give yourself enough time to queue in line before the ferry is set to depart, as lines do form.

If I could give them a 0 I would. Our school trip was scheduled for May 1-3rd to Chicago and…read morecanceled with the pandemic. When it was canceled they promised a full refund but said we had to wait for all the venders to open. We waited and waited and then in mid July we received a letter saying they would only offer anything above the deposit that was paid. $300+ per family, over $8,000 for our school alone. We contacted the company three times asking for an explanation of what the $150 deposit per person was being used for with no response. While I understand this is a hard time for everyone and they made the arrangements they could not provide back up with any invoices or bookkeeping to support their calculations. On top of that the district requires trip insurance, that this company said was included, and then after they said it did not cover anything. In a second letter received by some parents the company had the audacity to lie and say the school canceled the trip and that they offered a discounted trip or credit to the school for the non-refunded deposit. We are a small school and we as parents talk to our school staff all the time. No such offer was ever made to the school. I would not use or trusting this company.